This is a wonderful storage facility, The owners are very nice and really care about meeting your…read moreneeds.

I highly recommend Peace of Mind in Millersville. They were very friendly and helpful and were…read moreextremely accommodating when I had an urgent situation. I rented storage units on two different occasions, as well as a camper slip. I think the facility is secure, and I loved that I could access my things at ANY time. I would definitely use them again.

Facilities are clean. Heather at the front desk is incredibly helpful. And while not having 24/7…read moreaccess is inconvenient at times, the added security mostly makes up for that. But -1 for hidden fees (namely insurance and administrative fee) and -1 for not prorating my rent when I moved from one shed to a smaller unit. I still had about half the month paid for on the larger ($200/month) unit, had to pay in full for the smaller unit ($75/month) and then didn't even get the money back for the unused portion of the rent for the larger unit.

Staff was very helpful in setting up space for my RV. Good prices and facility is nice.read more

I Highly recommend SmartStor Self Storage. Used them for the last few years and they are super…read moreresponsive to requests, the location is well kept, secure and very clean. They clearly take pride in their business - their rates are reasonable and I give them 5 STARS.

Melissa keeps this facility so clean that even my mother would approve. I rented an 8x16 climate…read morecontrolled unit for 4 months. It was a tremendous value for the cost, plus the peace of mind knowing my gear was safe. I recommend SmartStor wholeheartedly.

Facility is adequate. But buyer beware. The initial rate is too good to be true. The subsequent…read moreincreases are ridiculous, and you'll be paying far too much very soon. Look elsewhere.

Great place for a DYI was kinda hidden away so it doesn't get overly crowded. Bays are clean.read more

My daughter rented a space from here after moving from Georgia. She took me to see it prior to the…read moreunit being full. I'm highly impressed with the cleanliness of the place, the security in and out of the building, the cameras throughout the building. I like that some units are inside and temperature controlled. Not what you expect from a storage unit business. The employees are so easy to work with and very friendly. As we were waiting outside on a very hot sunny day, the employee brought out bottled water for us. So kind. This place was recommended to us by a past client of theirs and we will definitely recommend this place to others as well. They are outstanding!

I had used this facility across several years, but initially just short term between moves. A year…read moreago, I needed some longer range storage, but a small 5X5 unit. I signed a contract for $25/month which was based on an ad I saw. A few months later, they raised the fee to $37. Now it's $46, even though they are advertising the same located and sized units for $24 on their website! I was told I could move my items and get the lower rate. This is a very poor policy for a storage facility, in my opinion, and I feel forced to relocate the next time I'm in town.

I want here to get a storage unit close to home, and let me assure you this place is all you need…read moreto protect you belongings. It's clean no smells temp controlled. There is staff to assist you at anytime. And very strict about the rules, but that's only to make sure the your belongings are kept safe and clean as possible. I'll probably always keep my unit there just because I know my belongings aren't taken as a joke and I feel comfortable renting for this business.! GO GET YOUR STORAGE FROM HERE TODAY!!!!

I have had 2 units here for a couple years. The security and service has always been good. In spite…read moreof the price going up significantly every six months, I still stayed because of the good service. Today I had an experience that I found less than helpful. I have been in hospital for 2 months. My auto pay card expired today. I called right away to give my new card number. Was told they could not take my payment and I had to go online. For that I was charged a rather hefty "convenience fee ". I called customer support to explain the situation, but was told only the local office could waive the fee. Since they already turned me away saying they wouldn't take my payment, I had to pay the extra cost. Big fail in customer service there. Otherwise it would be a five star.

Unfortunately, I had some damaged property while staying at this location. My understanding is the…read moredamage/situation was a bit unique, and not a regular experience for customers. My unit was insured for $2k, which would have covered all furniture lost. Unfortunately, the insurance company (separate from CubeSmart's storage depot) was a bit underhanded and stated that the policy specifically does not include the type of damage sustained on the property. When regional and store management learned of what happened, they offered to haul away my damaged furniture at expense to the company- which was a huge relief to not have to commit the time for a second move, and pay for a second u-haul, for furniture we cannot use. The regional manager has asked for a list of my items damaged, and although he cannot guarantee any sort of reimbursement, he is going to try. I have my review at a 3-star, and if we recoup any of our losses, that would elevate the experience to 4-5 stars. If we do recoup any of our losses I will further adjust. I work as an organizational development and process improvement specialist, and one of my focus areas is service recovery. The commitment to improving my husband's and mine's experience has been great.

This business has been sold to a property management company so it is no longer family owned. Rent…read moreincreased by one third.

This is a family owned business that is right in Dallastown. The owners are the most wonderful…read morepeople to deal with and their prices cannot be beat! I would highly recommend this location for a more friendly experience than dealing with the name-brand storage companies.