1. Prime Metropolis Properties

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    Newcastle, WA

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    Prime Metropolis Properties

    4.4 (25 reviews)
    Closed • 9:00 am - 6:00 pm

    Services - Prime Metropolis Properties

    Buyer's agent

    Listing agent

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    1 year ago

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    Agnes C.

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    3 years ago

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    3 years ago

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    4 years ago

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    Agnes C.

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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    Agnes C.

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    8 years ago

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    9 years ago

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    Agnes C.

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    10 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - Prime Metropolis Properties

    “Agnes and Jeffrey are very responsive and prompt with their services and overall maintenance requests.”

    Mentioned in 16 reviews

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    Karbon

    Karbon

    (36 reviews)

    My door lock stopped working (using the key, from the inside it was fine)…read moreThey fixed it while I was at work and called me to let me know it was finished and where I could pick up my new keys. Very efficient

    I lived at Karbon for two years, and while the location is convenient--next to QFC, Safeway, and…read moreclose to the 405 on-ramp--my overall experience was disappointing. Being right off Coal Creek, it gets loud, but the real issue is the how the property was managed. While the outside landscaping is well-maintained by a third party, general cleanliness is severely lacking. Trash and dog waste are constantly left around the property, and the dog park was so filthy and overflowing with waste that I couldn't even use it. The hallways inside the building were rarely cleaned, with dirt, trash, and even pet waste accumulating over time. At one point, the halls weren't vacuumed for over 8 months. When I went to talk to the manager, she refused to inspect the building and said they're short staffed. Security is another concern, with frequent car break-ins and occasional drug use on the property. New entry systems were installed which can be finicky when it battles to connect between your home WiFi and cellular data. The camera on the new entry system is also used by management to track the pets and people you bring into the apartment. Maintenance was nearly nonexistent. Requests were ignored, supposedly due to short staffing again, and my bathroom fan and dryer remained broken until I moved out--despite the dryer damaging multiple pieces of my clothing. The worst part was the lease renewal process. I was initially given a renewal deadline of 1/25 on a paper notice, but the leasing consultant later told me I had until 2/24 to "renew" after I reached out to her. I confirmed this date with her twice. When I informed them on 2/24 that I wouldn't renew, I was suddenly told I needed to give a 20-day notice before moving out and would be forced to pay the whole month at a higher rate. This resulted in being charged an extra $500 month-to-month fee on top of a higher rent-despite already vacating the apartment. They told me I had till 2/24 to renew and still needed to give a 20 day notice. They did not inform me of the vacancy date when they extended my renewal date. Read the fine print closely and do not trust that staff will have your best interest in mind. They did not waive the additional month to month fee and they charged me water, sewage and trash fees for the month I was not living there. I ended up paying around $3000 for an additional month. My neighbor recently moved out and expressed the same poor communication and maintenance requests struggles. He was also charged the additional month due to poor and misleading communication. Beware of this management team and apartment complex. The rent may seem reasonable at first, but you'll likely pay for it in poor living conditions, poor maintenance, and frustration. I strongly recommend looking elsewhere.

    Seattle Rental Group - Another of the beautiful apartments she showed us

    Seattle Rental Group

    (90 reviews)

    Belltown

    This was my first experience getting a rental on my own, and I honestly couldn't have asked for a…read morebetter experience. The company made the entire process so easy and straightforward, which made a big difference as a first-time renter on my own. Since I wasn't able to be there in person, Aaron was absolutely amazing to work with remotely. He went above and beyond to help me find multiple listings that fit my budget, wants, and needs, and he even toured properties with me live over Zoom. He was always friendly, responsive, and genuinely looking out for me throughout the entire process. Even with my tight turnaround time, Aaron helped me find a great place in a timely manner and made sure I felt supported every step of the way. I'm incredibly grateful for all his help and would highly recommend working with him and his crew!

    Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

    Prime Metropolis Properties - realestatesvcs - Updated October 2026

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