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    Prime Imaging - Hixson

    2.3 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    Prime Imaging and Vein Center - Prettier than an ER room & quieter too.

    Prime Imaging and Vein Center

    2.7(7 reviews)
    9.8 mi

    They r always fantastic. They get u n as quick as possible n they r very professional. They r also…read morethe best people u could ever meet always going out of their way to make u feel comfortable.

    I had a horrible experience with Prime Imaging and would not recommend. My doctor sent an MRI order…read morein Nov. 2025 and was told that Prime would call me within 24 hours. I never received a call. I called my doctor back and they verified the order was sent. My doctor asked that I call Prime directly and make an appointment. I did, and Prime said they never received the order. I called my doctors office once again, and asked them to resend the order in which they did. Prime still did not call so I called them. Prime said they were not sure what happened because they now had 2 Mri orders for me since the original one was sent. I made an appointment for today. I, along with a friend both took a day off work for the appointment because I was going to be put to sleep. I was given all direction not to eat or drink and to arrive at 8:00 for prep and my MRI was scheduled for 8:30. When we arrived, there was no appointment scheduled for today but had been moved to April 3. I never received a phone call, text, or snailmail letting me know of the schedule change. I don't feel the workers think about the patients and their health care needs at all. Now, I have to find another place to get an MRI, reschedule the MRI, reschedule my followup appointment with my doctor, all the while living in pain! Not one person bothered to say they were sorry for the inconvenience. Nothing!

    Prime Imaging - Hixson - diagnosticimaging - Updated May 2026

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