They r always fantastic. They get u n as quick as possible n they r very professional. They r also…read morethe best people u could ever meet always going out of their way to make u feel comfortable.

I had a horrible experience with Prime Imaging and would not recommend. My doctor sent an MRI order…read morein Nov. 2025 and was told that Prime would call me within 24 hours. I never received a call. I called my doctor back and they verified the order was sent. My doctor asked that I call Prime directly and make an appointment. I did, and Prime said they never received the order. I called my doctors office once again, and asked them to resend the order in which they did. Prime still did not call so I called them. Prime said they were not sure what happened because they now had 2 Mri orders for me since the original one was sent. I made an appointment for today. I, along with a friend both took a day off work for the appointment because I was going to be put to sleep. I was given all direction not to eat or drink and to arrive at 8:00 for prep and my MRI was scheduled for 8:30. When we arrived, there was no appointment scheduled for today but had been moved to April 3. I never received a phone call, text, or snailmail letting me know of the schedule change. I don't feel the workers think about the patients and their health care needs at all. Now, I have to find another place to get an MRI, reschedule the MRI, reschedule my followup appointment with my doctor, all the while living in pain! Not one person bothered to say they were sorry for the inconvenience. Nothing!

Went for lung imaging. I waited maybe 5 minutes before I was called back to begin the registration…read moreprocess. after registration they have someone take you to imaging dept and that's also a very short wait. You're in and out in no time. After imaging was complete they walk you out and down the hall to show you the exit. Everyone is very considerate, helpful and kind.

Enjoyed my visit I was treated like family and everyone was very friendly and helpful and nice to meread more

I recently had to see a cardiologist, and was referred to Dr Abrahamian at Piedmont Heart…read more Without a doubt, this is one of the best doctors of any type I've ever been to. Besides being extremely knowledgeable, his bedside manager was amazing. He explained everything in terms that I understood, took his time, and was very calming and reassuring. I have a couple of doctors at Mayo Clinic, and thought they were the best ever, but Dr Abrahamian was even better. The office was also very efficient at scheduling follow-up tests and working with me to fit my schedule. They also provided me with a written summary of my office visit outlining everything we discussed and tests to be performed. Ellijay is very fortunate to have such a great cardiologist. I only hope we can keep him here!

During these uncertain days of COVID19, I was sent to Piedmont Imaging Center for an MRI. It was…read morecomforting that everyone was wearing masks and practicing safe distancing. The staff were helpful and friendly. I was especially impressed with the MRI technician/nurse, Karen. She is skillful, patient and knows how to put people at ease. It was a pleasant experience which is not always the case when someone doesn't listen to the difference in my veins. Karen's technique was pain free. Thank you!

Prime Imaging was my first stop for the day. I needed a couple of x-rays and my plan was to knock…read morethose out and then head to lunch with my wife. We walked in and before the lady at the desk said anything to me, she was complaining about her computer having locked up. She asked if I was here for imaging and instructed me to sign in. As we sat there, the two employees could be heard complaining about having worked the last six days by themselves. Their tone was a bit hateful and they had one patient so confused that I was getting confused with their instructions. I mentioned to my wife that we were about to leave. I got up, walked over, and scratched my name off the list. The front desk girl said that it wouldn't take long and I replied "you all are just too stressed" and we walked out. I've had decent luck at the Gunbarrel location, but I doubt I'll be driving back to Hixon anytime soon.

Had a contrast MRI for suspected labrum tear. Dr. Samuels reading of the report said no tear found…read more After months of physical therapy, the pain got worse. Went to an orthopedic to review the MRI and he determined there is a tear Samuals missed, and the physical therapy I've been doing has exasperated the problem. My orthopedics exact words were "every report I've ever seen with this guys name on it has been wrong"

I went for an internal ultra sound in February but the problem contined I went to a specialist and…read morethey did the same test that showed up a problem which they discovered was cancer. Then 2 weeks ago I had an ultrasound on my legs for blood clots. It was clear according to Rayus. However, I spent 4 hours this morning in ER because I have a blood clot in my right leg. Imagine that. Avoid Rayus if you can!. Now I have to delay my surgery that was scheduled Friday because I have to take blood thinners.

This is the 3rd time that I have been to RAYUS Radiology in Murfreesboro. Everyone was very nice…read moreand knowledgeable at all 3 of my visits.. I highly recommend!

Quality care and the staff was very nice. The facility is very clean and beautiful. Easy to…read moreaccess on Hwy 153.

Horrible continuity of care. Data breaches…read more Awful! Cannot schedule easily. Difficulties at every turn!

Communicate...be more clear on what insurance you take, communicate with the damned doctor's…read moreoffice, ask before I wait 30 freaking minutes with my child sitting there in agony, I don't know, be less of billing center and more of a care oriented business provider. Eh, but I understand, screw my kid and his pain, we got office furniture, cable bills, aroma therapy, hardwood floors, and lease payments to make. They were gracious enough to have a self pay option ready to go though. Almost like they...no! No way they would do that. Would they? I guess I should have taken a selfie with my cash option since it is an imaging center. It was only twice what they charge my insurance which is odd since I thought is I paid cash it would be cheaper. Didn't even offer me any lube

I just went In for my first mammography. The facility is very nice and clean. The registration was…read moresuper quick and the girl was very friendly. We didn't have to wait - like not at all. Amy was technician performing my test. She was training a girl named Erin. She asked to make sure I'd be comfortable with that. They were both so nice. The room is very dark and I'm visually impaired. She took time explaining exactly what was happening and the clear face shield so I didn't smash my face. I was a tiny bit nervous but it was so quick. They were both very knowledgeable and kind. Made a quick pit stop on the way out - bathroom was spotless too. They even had deodorant available. (I packed mine). The waiting area is nice with hgtv and coffee. Very pleasant 25 minute experience.

When I had my appointment to come in for my mammogram and my ultrasound on my breast I had an…read moreemergency that came up and I had to go to Erlanger North then I call y'all's facility and then they tell me they can't see me because I owe $50 and then I asked to speak to someone and the lady tells me I have to pay the other $50 I'm going to really pray for y'all may God bless you all

I have had so many issues with this location in terms of scheduling, confirming appointments and…read moregetting records in a timely manner. They also left out images my doctor had wanted. The scheduling staff is not knowledgeable, and it takes forever if at all to get copies of records sent to providers. Very disappointing, and I recommend going elsewhere.