Prime Imaging was my first stop for the day. I needed a couple of x-rays and my plan was to knock…read morethose out and then head to lunch with my wife. We walked in and before the lady at the desk said anything to me, she was complaining about her computer having locked up. She asked if I was here for imaging and instructed me to sign in. As we sat there, the two employees could be heard complaining about having worked the last six days by themselves. Their tone was a bit hateful and they had one patient so confused that I was getting confused with their instructions. I mentioned to my wife that we were about to leave. I got up, walked over, and scratched my name off the list. The front desk girl said that it wouldn't take long and I replied "you all are just too stressed" and we walked out. I've had decent luck at the Gunbarrel location, but I doubt I'll be driving back to Hixon anytime soon.

Had a contrast MRI for suspected labrum tear. Dr. Samuels reading of the report said no tear found…read more After months of physical therapy, the pain got worse. Went to an orthopedic to review the MRI and he determined there is a tear Samuals missed, and the physical therapy I've been doing has exasperated the problem. My orthopedics exact words were "every report I've ever seen with this guys name on it has been wrong"

i continue to go here for my aches & and pains. I have more than one autoimmune disorder which…read moremakes it difficult to treat. I do feel like I get top notch help here. Please give it a try.

From the owner: Specializing in: - Physicians & Surgeons, Rheumatology…read more(Arthritis) - Physicians & Surgeons

Quality care and the staff was very nice. The facility is very clean and beautiful. Easy to…read moreaccess on Hwy 153.

Horrible continuity of care. Data breaches…read more Awful! Cannot schedule easily. Difficulties at every turn!

They r always fantastic. They get u n as quick as possible n they r very professional. They r also…read morethe best people u could ever meet always going out of their way to make u feel comfortable.

I had a horrible experience with Prime Imaging and would not recommend. My doctor sent an MRI order…read morein Nov. 2025 and was told that Prime would call me within 24 hours. I never received a call. I called my doctor back and they verified the order was sent. My doctor asked that I call Prime directly and make an appointment. I did, and Prime said they never received the order. I called my doctors office once again, and asked them to resend the order in which they did. Prime still did not call so I called them. Prime said they were not sure what happened because they now had 2 Mri orders for me since the original one was sent. I made an appointment for today. I, along with a friend both took a day off work for the appointment because I was going to be put to sleep. I was given all direction not to eat or drink and to arrive at 8:00 for prep and my MRI was scheduled for 8:30. When we arrived, there was no appointment scheduled for today but had been moved to April 3. I never received a phone call, text, or snailmail letting me know of the schedule change. I don't feel the workers think about the patients and their health care needs at all. Now, I have to find another place to get an MRI, reschedule the MRI, reschedule my followup appointment with my doctor, all the while living in pain! Not one person bothered to say they were sorry for the inconvenience. Nothing!

Staff if courteous & pleasant,& very efficient. Waiting time is minimal. I have had many tests…read moredone there & is is so much faster than going to a hospital, where they always seem to be running quite late. Free copies/discs of your scan are avialable @ no charge. As a former hospital employee, Chattanooga Immaging is now my 1st choice.

Staff and Dr Miller were great. My daughter suffers from tourettes and severe anxiety and they made…read moreher feel about as relaxed and she possibly could. Recovery was smooth. 100% recommend

The Oral Surgeon was awesome. So nice, but the Insurance Dept. made a mess that is still a mess…read moretoday May 2, 2023 from Surt. Oct. 2022. My Medicare paid then my G supplement paid. Deduct met in Jan 2022, They made mistake and billed me $107.00 I sent them all EOBs and they said ok, we will fix it today I was turned over to collection. They have not filed something or a big mistake. I am so arghhhh at them.

Went for lung imaging. I waited maybe 5 minutes before I was called back to begin the registration…read moreprocess. after registration they have someone take you to imaging dept and that's also a very short wait. You're in and out in no time. After imaging was complete they walk you out and down the hall to show you the exit. Everyone is very considerate, helpful and kind.

Enjoyed my visit I was treated like family and everyone was very friendly and helpful and nice to meread more