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    Prime Ground

    4.4 (7 reviews)
    Open 7:00 am - 7:00 pm

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    Response quality

    Excellent

    Services - Prime Ground

    Disease management - shrubs

    Earthmoving or regrading

    Gardening

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    LMS Landscapes & Fence Services

    LMS Landscapes & Fence Services

    4.8
    (29 reviews)

    Had front fencing, side fencing and patio cover installed. It all turned out great! Very…read morecommunicative and answered all my questions quickly. We did have one correction needed to be made but handled it quickly. The quote was in a e-document so I was able to clearly and easily read and review the agreed upon work. All communication was also written which I appreciate. I receive many compliments from my neighbors!

    If this review was for the work completed by Luis and his team alone, it would be fine. The fence…read morewe wanted was completed, and in a timely manner. However, a mishap costing us an extra $5K and communication with Luis left me feeling uncomfortable. I would not recommend him to others. I asked for 3 sides of our large backyard fence to be torn down and reconstructed. I said I wanted it to wrap around from our previous newer fenced section to our home. I asked for a walk-in gate. This was all in the LMS quote/bid. I asked Luis if we should do a walk-through before work began, and he said no, that wouldn't be necessary. This will be important later... By end of day 2, I realized they were leaving out a large portion on 2 of the sides. NO gate planned. I double-checked with Luis and he said other than the gate, which I guess was forgotten, that the 2 sections weren't apart of the bid. WHY would someone want to leave two 8-foot panels of old, withered, falling down fence between sections of new 7-foot fence? WHY would someone not complete a fence to the home, and leave a huge gap? That doesn't make sense. But, he told me it would cost an extra $5K. Unfortunately, I felt stuck since I wanted this job done, and they had already begun construction. I agreed, and now my project was costing us 1/3 more. On the 4th day, Luis called me while I was at work. He said the fence & gate were completed, and 2 of his guys would be waiting in my driveway for the FULL payment. I don't get cell service at the school I teach at, and as I'm driving home, I find out I'm responsible for racing to the bank within 20 minutes and picking up my kids from school. Impossible. Not only this, I find it unprofessional that there was no *walk-through* offered after the work was completed. He didn't want to give my husband and I a chance to look it over first? Make sure the craftsmanship was okay? I just don't agree with paying $15K for without this step. The next day, he was working another job far away so he couldn't collect from me. I offered to pay him the following day. Immediately Luis' texts became short, rude and made me uncomfortable. He claimed he couldn't pay "his guys" because of me. I even offered to pay him on the weekend, but he said he was out of town. He said, quote, "You have my money, but it is what it is." I'm sorry, the way you conduct your business has absolutely nothing to do with one client... the work literally JUST GOT DONE!! Banks are only open certain hours, and I have a full time job myself. He was paid the exact week that the work was completed, but after several tense text conversations. He would not text for 2 days and then demand to come by the next morning. "I will come by in the morning." No friendly greeting or even a question if that's ok with me. What?? One of his guys broke one of our in-ground irrigation sprinkler pipes, and when I told him my husband noticed this, I got no response until days later. I asked again, and he said it was all fixed. If I hadn't have said anything.. would he have told me?? For the additional $5K, we agreed to pay the following month. Luis sent me multiple Venmo requests. I tried several times to pay him via Venmo, but Venmo flagged it as "unsafe" and would not let it go through. Somehow, again, this was my fault, and I had to receive several curt texts. I asked him where I could send a check, and his response was "The address is on the bid". Just not .. kind. I always tried to be friendly and open. After our check was sent and cashed, we got no receipt and no "thank you for your business" email or text. Check sent, nothing. Lastly, he avoided questions about their warranty. On their website it says 2 years; on the contract, it states that the warranty goes by the materials - which I have no idea about. I asked several times, no answer. To this day, I have no idea if they'll fix something within a year or even 6 months. All in all, I'm left feeling unsatisfied about our business exchange. While the work seems quality, Luis' demeanor and the fact that we had to pay such a large extra cost for something I asked for in the bidding process leaves much to be desired. I hope this review will help someone.

    A.K. Custom Fence and Deck

    A.K. Custom Fence and Deck

    4.5
    (13 reviews)

    Can't say enough positive things about the professionalism of Angela, Kevin and their entire crew…read more It started from the beginning with their timely response to my inquiry for an estimate for replacing an old cedar deck with a composite solution. Kevin showed up on the day and time he said he would (which is such a frustrating battle in and of itself with so many contractors these days), asked a ton of questions to really understand the intricacies of the project, and provided a fair and timely estimate for the work. You could tell from the first conversation that they're a professional group of people who take their work seriously and are passionate about showing up in the right way and letting the work speak for itself. It really boils down to consistent, clear and timely communication when you're paying for such a large project. You want to know that you're on the same page, provided with timely and consistent updates, consulted with, etc. This is where A.K. really shines. Dave and the entire deck crew were fantastic as well. They showed up every day when they said they would, were always extremely clear and concise with updates, suggestions and any questions they ran into where I needed to consult. Those consistent behaviors are just so critical in providing an excellent customer service experience, and it's rare to find BOTH high quality craftsmanship and work AND consistently great customer service. They just get it, and if you're reading these reviews right now, that's precisely what you want to read because you know how frustrating that can be when you're trying to find a contractor who will even simply respond to your inquiry and questions. I'm proud to recommend and refer them. I couldn't be happier with the final result.

    They did our back fence, our two gates, and retaining wall, they came out during covid to do our…read morequote (they were the only fencing company to even come out). When we got the quote we explained that because the retaining wall had slid our neighbor's gate could no longer latch shut. When they finished the job they ended up rebuilding my neighbors gate and not charging us any extra than what they had quoted us for originally. Everything looks amazing l, and I have a very happy neighbor who can finally close his gate.

    Prime Ground - landscaping - Updated August 2026

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