Cancel

Search

Prime Cleaning Enterprise

4.8 (53 reviews)
Closed 8:00 am - 5:00 pm

Get pricing & availability

Response time

2 days

Response rate

100%

Services - Prime Cleaning Enterprise

Prime Cleaning Enterprise Photos

You might also consider

Recommended Reviews - Prime Cleaning Enterprise

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Horrible cleaning job! I Damaged my bathroom fixtures. I hired them for a move in clean, I am attaching pictures of the job. They are not professional cleaners. They are not insured or bonded. Did a horrible horrible job. They used a metal scrubber on the shower heads despite me asking them not to and completely destroyed the finish. The window tracks, the bathroom, the inside of the cabinets had dirt and hair still sticking to it after they had "cleaned" it. Highly unsanitary cleaning - they use dirty rags, the same mop/ cleaning supplies in all homes despite COVID. I sent all the pictures to the manager Tony - no apology was received and he did not pay for the damage to the shower head. Complete waste of my time and I had to hire professional cleaners again.

Dirt smeared blinds
Barlee B.

I needed a full deep clean on short notice. I had construction done on my home and I was staying at a hotel and wanted a full deep clean prior to moving back in. Tony was very accommodating and fit me into his schedule with only two days notice. Easy to communicate with. Unfortunately his crew of two maids, Karla and Dora didn't even do 25% of what I hired them for. I left for the three hours and returned to find they only vacuumed and cleaned two showers. Mirrors were dirty, nothing was dusted, appliances weren't cleaned, window sills still had dead flies, cupboards dirty...I could go on and on about what was still dirty...literally everything! My sink still had dried toothpaste. I also noticed everything was in disarray. Books on my shelf were laying sideways and everything was out of place. They didn't even wipe down the kitchen table but left the chairs sticking out 2 to 3 feet. I was beyond disappointed because I had finally been able to move back home and just wanted a clean home to come home to and finally get a good nights rest. It was so bad it seem like it had been done on purpose. I went out of my way to thank them and be super nice and told them if they need anything don't hesitate to call me while I was gone. I texted Tony and sent him pictures. He expressed his disbelief and said this was the first time it had happened. I find that very odd based on his proposed resolution. His resolution was to only charge me 50%. I couldn't understand why he would want to charge me 50% when they didn't even do 25% of what I hired them for. If anything, they cost me more work and money by breaking my blinds. When I questioned him why he would be charging me he apologized and said there would be no charge. I offered for him to come by and take a look at it so he knew I wasn't exaggerating and in any way but he told me the pictures said it all. I am now left with blinds that have smeared dirt all over them into the fabric strings and they even broke one set of blinds that are for a custom size window. When they wipe the blinds down it then left dirty water that dried in horizontal lines on the window glass behind it. Not cheap or easy to find based on the measurements (10' window). When I texted him a picture of the broken blinds he then started ignoring me and hasn't responded. I just spent the last two hours disinfecting my house. I had to disinfect and clean everything they may have touched. Every door handle, every window (11 windows with 2 slides each), every faucet, etc. I am so exhausted and defeated I just want to cry. Save yourself the troubles. Do not use this company. When I hired them I never could've imagined it could end up this bad and causing me extra work. At this point I should've just done it myself. I hope to hear from him soon on how he would like to resolve the broken blinds situation and I will then provide an update. RUN as far as you can! You've been warned!

Here he is making excuses for the bad review.

See all

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 2
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Candy S.
13
97
58

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Ami N.
0
3
28

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 1
Thanks 0
Love this 0
Oh no 1

5 years ago

Helpful 6
Thanks 0
Love this 2
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Teresa M.
38
193
53

5 years ago

Helpful 5
Thanks 1
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Tony P.

Tony P.

Thank you for letting us service your house!!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Thank you for your kind words

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Thank you Shalini, I’m glad you are happy with the cleaning service

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Very professional cleaning service with attention to details at a very reasonable price!

Business owner information

Photo of Tony P.

Tony P.

Thank you Jason, we are glad you are happy with the cleaning service

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Jessica D.
188
47
11

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Tony P.

Tony P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Prime Cleaning Enterprise

Review Highlights - Prime Cleaning Enterprise

Showed up on time (even a little early), Karla and Dora did an excellent job cleaning.

Mentioned in 4 reviews

Read more highlights

You might also consider

InstaMaids - Maid Service. Made Simple.

InstaMaids

(790 reviews)

Downtown

I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I needed a deep cleaning - we never did a proper walk through when we moved in, so with the…read morecondition of the place along w/ low-medium cleaning and general maintenance of the place, I knew it was time to book a solid service to clean our 2 bathrooms upstairs. Based on the exchange, it was recommended that I book their 2 hour service. In the 2 hours that they were here (team of two), the upstairs bathrooms were completely revitalized. You can tip via the website when you pay the invoice but I opted for cash tips; $80 per since my bathrooms were large and I understand it wasn't an easy task to do especially if a deep cleaning was needed and selected. Ronnie and I were extremely happy w/ the outcome and would recommend this service if you need to clean your place to move out. If money wasn't an issue, I would use this service to clean the entire house once every 2 weeks.

Alfs Magic Maids - Transforming homes, one clean at a time. Witness the magic of our cleaning services

Alfs Magic Maids

(119 reviews)

Cambrian Park

Sol and team arrived on time and went above & beyond cleaning my new home. I was appreciative that…read moreshe was detailed with her cleaning and used organic cleaners as requested. I typically do not like when cleaners use strong cleaners that have the home smelling like Fabuloso. She and her team were respectful and got things done in a timely manner. I am also glad she and her team had shoe covers. I've had previous cleaners wear shoes while mopping and that just defeats the purpose of cleaning a home. Thank you, Sol and Team!

Elise and Judy are wonderful cleaners. They completed a full deep cleaning of my floors and other…read moreparts of the house, and everything was exceptionally well done. The house had been quite dirty, including areas behind furniture, and they moved everything as needed to ensure a thorough cleaning of the floors and hidden spaces. They were very accommodating, polite, and helpful throughout the entire process, and their customer service was truly outstanding. Anything I asked them to do, they did with a smile. They even cleaned the insides of closets as part of the deep cleaning--something I didn't even realize was included. There were also a few tasks that were technically outside the scope of the deep cleaning, such as the inside of a very dirty TV cabinet, and they handled those requests without any complaint at all. Elise and Judy are a fantastic team who genuinely focus on making sure the customer is happy. I'm so glad they deep cleaned my house, and thanks to their excellent work, they convinced me to continue using Alf's Cleaning Services. ADDED: Second cleaning service for garage We had a rat infestation in our garage a while back, and it left the space in terrible shape--droppings on the floor, shelves, and clutter everywhere. Elise and Judy did an absolutely incredible job bringing the garage back to life. They were extremely kind and respectful throughout the entire process, asking what needed to be cleaned in each section and making sure they understood exactly what I wanted. When I requested some extra wiping on a few storage containers, they went above and beyond and cleaned all the remaining containers and furniture as well. The garage is now sparkling and hasn't been this clean in at least a decade. They also carefully moved boxes and appliances that couldn't get wet, making sure nothing was damaged while they washed down the garage. What I appreciated most was how understanding and nonjudgmental they were about the state of the space. This was a heavy-duty job, and they handled it with professionalism, care, and a great attitude. They even asked how I wanted everything arranged once they finished. I would gladly have this team work on any part of my home again. Fantastic service and truly exceptional customer care!

Rafas House Cleaning - Dirty window track, left untouched after the cleaning.

Rafas House Cleaning

(25 reviews)

East San Jose

I've tried several cleaning service providers, but Rafas is the first one that made me clap after…read moreher service. She's been cleaning my home for almost a year now, and I have no regrets about choosing her. Not only does she deliver exceptional cleaning, but her communication is outstanding as well. Rafas cleans areas that I didn't even think about, tackling spots that are tough to reach or clean, even before I ask. She's also very accommodating with any rescheduling requests I have, always responsive and flexible. Whenever people visit my home, they often comment on how well-maintained and clean it looks. Highly recommend Rafas and her team. They are truly the best!

I have a co-worker who owned a cleaning business, so she offered to clean my home. She also has…read morefriends who own their own cleaning business as well. However, I didn't want to mix business with my co-workers, so I opted for Rafas. When I requested a quote, she was very responsive and quoted me $300-380 for a 2 bed 1 bath. I thought $380 would be pricey, considering the house was literally empty. Additionally, the house was pretty clean--the previous owner had cleaned it before we moved in and they moved out only days after their cleaning! Nonetheless, I wanted to give them a chance. I was looking for regular cleaners and I wanted to start off on a positive note. Plus, if they did a great job, I wouldn't mind paying $380. I also brought water bottles and snacks for them. As we went over what was going to be cleaned and what wasn't, I asked if they could clean the dishwasher. Rafa told me they don't clean the dishwasher filter because they didn't know how to and didn't want to break it. She said they could set the dishwasher to a "self-cleaning" cycle, and that was it. Right before the cleaning, she quoted me $400. A large cleaning corporation that takes a portion of the earnings from all their cleaners gave me the same quote. I pointed out that this was higher than the initial estimate of $300-380, so she laughed nervously and said "Ok $380". Keep in mind, the house is literally EMPTY and was obviously cleaned recently so I don't know why the estimate went up right before the cleaning. My place isn't super big either, it is under 999 sqft. I thought this was odd. I began to wonder if the price increase was because my place was in a nice neighborhood, which honestly felt a bit off. Rafa also told me it would take them about 2 hours, but they finished in 1 hour MAX. After the cleaning, she didn't seem to thoroughly check her two helpers' work. I noticed several things were left undone. For example, I was told they would wipe the metal frame at the bottom of all the windows (window track), but I noticed one window that was clearly untouched and a few others still had dirt caked in the corners. Either they weren't wiped at all, or not cleaned thoroughly. It made me wonder what else was missed, especially since I could barely tell a difference between the before and after unless I looked very closely. Since my place was already empty and recently cleaned, it looked the same after the cleaning session. I could barely tell a difference, so why quote me $400 in the first place?! I also tipped 16% afterwards out of common courtesy. When asking her about regular cleanings, I was quoted $250 for a cleaning every 4-5 weeks. The next day, I texted her inquiring about regular cleanings and received NO response. I waited more than a week and never heard back. After speaking to my coworker (who owns a cleaning business), she told me that some cleaners who own their own businesses may take advantage of people who look young, naive, and live in a nice neighborhood. She was livid after hearing about my experience. I would not book again. I will, however, point out that they did show up early, put on a cordial front, and provided some service. I wanted to support a small business, which is why I chose them over a large corporation. Overall, I found my experience disappointing and wouldn't recommend this business to young professionals.

Green USA Cleaning

Green USA Cleaning

(94 reviews)

Cambrian Park

I would've liked to give them a good review, but unfortunately, like many cleaning companies, they…read moredo a good job to start and then begin to cut corners. I did use them for about 8 years or so due to simply being too busy to go through the process of finding a new cleaner, but I couldn't take it any longer. Throughout using their services, there were several times they arrived earlier or later than expected which threw off my daily schedule. There were several times where I was asked if they could shift a day or time and I almost always accommodated their request. However, the one time I asked to shift a time, I was refused. The initial agreement included cleaning living/dining/kitchen, 2 bedrooms, and 3 baths. During covid, I went down to 1 bedroom needing to be cleaned, but there was no change in price. When I brought it up after I had realized, I got nothing in return. No refund, no extra cleaning... that's just the rate now despite it never being discussed prior. I began noticing inconsistent cleaning... bathrooms weren't being cleaned as they once were, items not returned to their proper place, window sills stopped getting cleaned, etc. They constantly scuffed the kitchen island wall by banging stools against it which I had to repaint. They ruined a marble counter top by using the wrong cleaning product and didn't bother to tell me. Many times, they have left random leave cleaning items around (towels, cleaners, step stool), signaling a clear lack of attention to detail. Over the years, they had broken a few items and didn't tell me until I confronted them. I understand accidents happen, but when something breaks, the owner should be notified immediately. Finding out later only makes it worse. When I would bring these things up to company, it would get better for a couple visits and then back to subpar standards. When I recently cancelled service, I told the person I spoke with I would like to talk with owner to address my concerns and perhaps I could be talked into continuing service if it got back to being consistent. I never heard from anyone.

Manager is super rude, I was booked for arrival time from 10-11AM and they changed to 12-1pm…read morewithout notifying me. They didn't admit it's their faults, they value recurring customer over returning customer.

Sanity Divas Cleaning Services - Cleaning Services

Sanity Divas Cleaning Services

(84 reviews)

We had to change cleaning services when we moved, and have been very happy with Sanity Divas. Have…read morebeen very professional, prompt, and give advanced notice of cleanings.

Friendly and easy to work with. Did a great job on the first of 2 cleanings: initial cleaning of a…read moredisaster of a home. Coming back later, after new paint and new flooring, where all there was to clean was windows (for additional $60), kitchen cabinets, and the bathroom I'm not happy. The good: The bathroom looks great. Better than expected. Windows: Acceptable, Obviously a lot of cleaning was done on the frames, but I'll bring back a hand vac for the stuff that was pushed into the corners of the tracks, instead of cleaned out... similar to the kitchen drawers... Kitchen: waste of $$. Counter tops and sink were cleaned previously and were still fine; just needed to be wiped off. Insides of oven (which was rarely, if ever, used) and fridge were fine. Cleaning the fridge did require some work (though that work might have been done on the first visit) Cabinets and drawers were a waste of money. Having seen what they were like before, the team obviously at least wiped them all out with a dry rag, but I think that's all. Drawers: one sample pic posted. Sticky area, which easily wiped clean with a wet paper towel, doesn't show well in the photo. The corners are full of loose debris instead of cleaned out. Cabinets: similar to drawers, with debri and stickiness. One especially egregious oversight. The bottom pantry cabinet was perhaps vacuumed out, but thats about it. See pic. I would call them back to finish cleaning, except for how the job ended. 1. Nobody notified me when they were done; they just sent a bill to pay. My brother paid before I inspected. 2. When I got to the property 3 days later, the front door was unlocked 3. The back door was open.... 4. The plug-in CO2 detector in the dining area was gone. I had put a lock box on the door and I had previoiusly given one of the owners at Sanity Divas the combo. The lock box combo was only off by one digit, suggesting that they (or somebody else) used it. Even so, the bottom lock and the back door didn't need a key to lock them, and they were not locked. If someone had come in and stolen things, they would have walked right past my tool box and ignored it to steal a $60 CO2 detector... not likely. I suspect the CO2 detector was damaged and removed to hide the damage: entire socket/box was moved/pulled out slightly on one side; brand new wall plate was now damaged. Since the doors were open, I cannot say for certain someone on the team did this, but why would anyone else break in there, not steal my tools,and violently rip (by my imagination) the CO2 detector from the wall? I don't care how good your cleaning is if you don't take care of my property or you try to hide your accidents. If my out-of-state brother had not paid so quickly, I wouldn't have paid until they came back and finished the job... brought me a comparable CO2/gas detector.

Prime Cleaning Enterprise - homecleaning - Updated May 2026

Loading...
Loading...
Loading...