I love this place !! I felt so good when I was doing it. My injuries improved. I would lose a pound a week and change nothing !! It was great! read more

My bestie and I were looking for a quick cryo session before lunch and Primal Ice was happy to oblige. We called to book a session and walked in after 10 mins. It was fast and easy, the manager at the front desk made it comfortable for us. It was my friend's first time but the manager made her feel at ease and only did 1 min instead of the full 3 min session. There's only one cryo tank, and there's a vibrating massaging machine to decompress after the session. Felt great! read more

As a Strength & Conditioning professional for over 25 years, it's cool to see a CrossFit gym run as well as Primal Ice. Maddox has done a good job of creating a strong environment for training, coaching and recovery. read more

First part: I called Primal Ice to ask about how it works and the lady whom answered was super helpful explained to me I had to fill out a consent form online & basically after I could just walk in. Super easy website easy to use & the following day Friday evening we walked In and they took care of us. Second part: Once you enter the room they explain to you what to wear & show you where the socks & especial shoes are as well as the ropes you will be wearing. We undressed then put the ropes on socks with shoes then we opened the door to let them know we were ready for the therapy. She explained to us the process once we were inside the chamber & she informed us the benefits as well asked us questions if we had any areas of focused (aces or pain). The treatment only lasted for myself 2 minutes because my lower body couldn't handle anymore time but I'm determined next time to push through for another minute. Overall experience I will definitely recommend Primal Ice & I will definitely will be a returning customer. read more

Primal Ice - Cryotherapy Near Me - San Jose, California

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My first visit to Primal Ice was surely a good one! I came here for a session right after a really intense workout in the gym. Primal Ice is located in a plaza near Cider Junction. There is quite a bit of parking but a lot of spaces are compact. Service here is really something else. The staff are really nice and genuine. They are very knowledgable so feel free to ask questions! They relate so well with customers and make you feel comfortable during your experience. They walked me through the entire process and even cheered me on for holding out so long in the chamber (and I really don't do well with the cold). The interior is clean and organized. There are a few stalls to change into gloves, robes, and slippers. The curtains are a bit thin and could be improved for more coverage. The chamber itself was much smaller than I expected. My shoulders are really wide so I would run into the edges as I turned in circles. The cold was cold...but bearable. As someone who has lived in Northern California my entire life and not fawn of the cold at all, it wasn't too bad. To warm up, they offer a machine to shake the lower half of the body. It was actually pretty fun and enjoyable. Although there was quite a bit of paperwork to fill out, the staff were really personable and made the process go through smoothly. After just one session, I just felt energized and refreshed. The cryo sessions are expensive, but I would definitely recommend trying it at least once. read more

I first heard about cyrotherapy from a coworker and my initial response was "oh it deals with the cold, pass". I always thought I could tolerate the cold, but I don't like to be in the cold If I had the choice to. It wasn't until last week where I saw a LivingSocial/Groupon for a whole body cyrotherapy session at Primal Ice and gave it some more thought. And so I did a lot of research. The more I read about it, the more I got curious and skeptical and then thought YOLO, I'm gonna buy the coupon and try it for myself! The coupon came out to be less than 30 bucks a session. I think that's pretty reasonable for your first time. Normally they go for double that price. There's not that many cyrotherapy places in my area so it's quite a drive for me to go to one. Primal Ice is in Willow Glen and their other location is in Campbell. It's in the same plaza as Cider Junction and right next to Cafe Gourmet. There's plenty of parking but can be packed during busy hours and spaces are really compact. They opened at 10am and I did a walk in around that time yesterday. I was greeted by a friendly lady at front. I didn't get her name but she was very nice, helpful and made my first experience really comfortable. To speed up the check in process, you should sign the waiver online beforehand, which I did and my whole check in process was smooth and fast. After that's done, she took me to a dressing room and provided me gloves, socks, slippers, and a robe. All clothes are off except your underwear and bra (optional for ladies). Then it's off to the chamber you go! During the 3 mins in that chamber, it was cold, but it wasn't as bad as I thought it would be. It's comparable to walking in cold snowy weather in the East Coast or Tahoe. Anyways, how I felt after? First off, I didn't go in with any pains or aches, I only had major leg soreness. And it did relieve some soreness after, but did not get rid of it completely; it's not suppose. The purpose of cyrotherapy is to relieve some pain/soreness/inflammation. So I guess it did that part. It's also suppose to get you awake, alive, boost your mood and give you energy. It did get me really awake and aware and my mood was a little boosted. Energy? I'm not sure since I did boring errands after. I wished I worked out right after the cyrotherapy session to fully take advantage of the experience. I went to the gym 4 hours later and by then I was yawning and wasn't as awake as the first hour or two after the session. I think it would've been a good preworkout replacement if I had went to the gym right after. Oh well, next time! A whole body cyrotherapy session also helps to increase metabolism and burn calories. Studies haven't really been proven that it does, but some people do lose weight after a session. I did lose almost 2 lbs the day after, but granted I didn't eat for most of the day and worked out for 2 hours. So take that with a grain of salt. Everyone's bodies works differently so what works for me may not work for everyone. Overall, I had a great first experience! I am no longer curious and skeptical. I would definitely go back but it would be more worth it if I had more pain or soreness to relieve. Other than that, it would be expensive to continue going every week. FYI, they have Happy Hour every Friday from 3-6PM. One whole body cyrotherapy session is $25! read more

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I came in for a second visit and tried the level 2 cryo. The temp is approx -275F if I'm not mistaken. From my understanding it's minus 30 degrees Celsius as compared to level 1. I love it. I have so much energy and my body feels great. I'm sure it's helping the inflammation in my knees and joints. I may have to try level 3 next time! read more

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I went in over a year ago with a strained back and bought a pack of 3 sessions. I used it once that day and it worked great. I really feel like it sped up my recovery time. Unfortunately, I wasn't aware those passes expire so no cryotherapy for me. Personally, I can't justify paying another $65 per session on top of the money I wasted on 2 sessions I never used. read more

I have chronic back pain and last weekend it got so bad, I was desperate to try alternative methods. First, I went to my regular acupuncture and cupping appt and the next day, I made a cyro appt at Primal ice. I called them when they opened and was able to get an appt for a few hours later. The lady who helped me (forgot her name) was very nice and explained things well. It's pretty straight forward - get undressed, put on the clean robe and stuff they supply and get in; so nothing really to prep for. When I got in, I thought it was doable but didn't realize it wasn't turned all the way on yet lol 90 seconds is the minimum, and I made it to the 3 minute mark. It was freezing but not unbearable. I only did level 1 so I wonder what level 3 feels like She was there monitoring the entire time so I felt safe. When I got out I was tingling all over in a good way. Overall, it felt good! As for the results, it's really hard to tell because I was still in a bit of pain after but the next few days, I felt better but I can't tell if it's from cyro, acupuncture or cupping, unfortunately. I'd like to try this again when I haven't tried anything else to see how it really makes me feel. I'll be back! read more

Glacé is my number one go-to location. Not only are the staff and owners super friendly, knowledgeable and professional, but the facilities are always well-stocked and very clean. I'm a sports chiropractor, and not only do I personally visit once a week, I refer many of my patients here for recovery. read more

Primal Ice - Cryotherapy Near Me - San Jose, California

So Cryotherapy completely redefined the term "chilling out" for me!!! It is a three-minute treatment standing in a deep freeze chamber while temps plummet as low as -256 degrees Fahrenheit. I torched up to 800 calories in a 3 minute session and it completely rev'd up my metabolism, it released all my endorphins and gave me so much energy, soothed all my sore muscles post work out, has been improving my sleep patterns, calmed major body inflammation I have been having due to food allergies, it has reduced about 75% of my cellulite, and even reversed some signs of aging. I have gone a total of 5 times and I started noticing a huge difference immediately but mostly after 3 sessions. The theory: The frigid cloud of nitrogen in the chamber tricks your body into thinking it's in danger, forcing it into preservation mode. The brain signals to the rest of the body to rush blood to your core for protection, increasing body heat (and your metabolism). After it's over, the enriched blood rushes back out and through your body, boosting immunity, cell renewal, and natural pain relievers. It's really good! Not going to lie, it is cold but it's only 3 minutes so it's definitely tolerable. read more

Primal Ice - Beam me up Scotty - Cryotherapy Near Me - San Jose, California

I 100,000,000% recommend you check this place out. Cryotherapy and PBM are the major I've been missing - and most likely you are too! If you're serious about muscle recovery and getting your body together, you NEED this in your life. read more

Today I wanted to try cryotherapy for my lower back pain, I aggravated it on Saturday evening training at the gym. I was unable to walk or carry anything Saturday night or all day Sunday. I have been here once before but i had nothing going on with my body at that time. This time however, I was looking for low back pain relief and to reduce the inflammation in the area. I work as a massage therapist and I need to be healthy and pain-free, as I work on many athletes. About 1 hour after my treatment, I could still feel a cold sensation in my lumbar region. I even tested my low back out by carrying my gym bag up a flight of stairs; no pain! Don't get me wrong my low back still hurts but its much better than it was. I will be going back tomorrow in hopes that 2 back-to-back treatments will help even more. You're only in the chamber for about 3 minutes but during that time, the chamber hits minus 260 degrees, this is level 2, I believe! While you are in there, you got to keep moving as your skin temperature reaches 30 degrees. But if you were to ice only, your skin temperature reaches only 40 degrees! That 10 degrees difference is where all the magic happens according to Ryan (co-owner). Great stuff! read more

Primal Ice - My 2nd session going for my 3rd tomorrow for the treatment of low back pain and inflammation. Visit massageactiveclinic.com - Cryotherapy Near Me - San Jose, California

So, let's start with Lindsey and the ladies - they are all so welcoming and helpful with getting started! I wanted to rehab my knee a few days before an important grappling tournament and I heard great things about Cryotherapy. This was the first place I tried and since then, I've tried one other spot and can easily say Primal Ice is my favorite! The location is central, the staff is great and the chamber is fantastic (seems colder than the other location, in a better way). Thanks to Primal Ice, I was able to compete and win first place in my division! read more

Primal Ice - Cryotherapy Near Me - San Jose, California

This was my first time experiencing cryotherapy, and it was excellent. We just walked in, and one of the owners, Lindsay, greeted and got us all set up. She was extremely nice, answered all of our questions, and was very encouraging as we tried the chamber. The location was easy to find, and had plenty of parking. The office was super clean, bright, a very professional set up the whole way through. The experience itself was a lot of fun. It was cold towards the end of the 3 minutes, but not unbearable. Very invigorating as others have pointed out, the minute you step out of the chamber you feel so alive! While we were not treating any specific symptoms, we could definitely think of times this would have helped immensely with various injuries. Beyond that, we felt great the rest of the evening, it was a great energy boost. We were just visiting the area for a concert, but wish we lived closer. We already want to go back! read more

* I'm here to mainly comment on their customer service rather than Cryo itself since I've done it so many times in other places before and it has pretty much worked the same on me anywhere I go unless I see a different result here after a few session* I had a great experience on my very first day. I went to Primal Ice yesterday and had my first Cryotherapy session at this place. I was welcomed by this sweet girl seating in front, who I wish I could remember her name, and felt very much comfortable from the beginning. She also explained the packages they offer as well as their Groupon options, which is how I ended up there. The entire conversation we had was very friendly and about routine matters unlike other places you go and feel pushed to buy their services. So this is why I'm going back. In regards to Cryotherapy, I have had back pain due to L5-S1 degenerative disease, so in my case it hasn't been the ultimate answer to my problem but has definitely been a relief for me since it helps to manage the pain if I go regularly. Overall great experience, and also so glad it's close to where I live. read more

Looking for a modern, professional facility that offers cryotherapy? This is the place. Ryan was super awesome when I booked my appointment. Not only was he accommodating to my schedule but he was also very helpful with the questions that I had. When I got there I was greeted by Lindsay who guided me back to the where the cryochamber was. The chamber was super clean and easy to step into. I highly recommend this place if you are looking for a place to help with your recovery. Thanks guys for the experience. I definitely will be back! read more

Primal Ice - Primal Ice Cryotherapy - Cryotherapy Near Me - San Jose, California

I want to give this place 5 stars. The initial appointments were great. Until one day I got severely burned on my lower back and butt. Today marks ONE YEAR later (yes I marked my calendar to write this review). I have terrible burn marks and scars left from this treatment. I left several messages, emails for Lindsey, and she just disappeared. I never heard from her once, never got a response to a single email. I'd never sue a small business owner, so I'm not sure why she felt so threatened. Spent a LOT of money on buying the package and it went to waste. She should have at least given me the money back for the part I didn't use. I want to warn you... you can get second degree burns. I have scars from 1 year ago to prove it. Not sure why Lindsey disappeared-- that is very unprofessional, so I recommend going with a business that stands by what the sell, or at least has the courtesy to return your calls/emails. read more

I went in to Glace for my very first cryotherapy treatment today. Since I've been hearing and seeing all of the buzz about it and how it helps with recovery of muscle aches, pains and inflammation (the list goes on)...I needed to try it out for myself. I'm an active fighter and I'm am constantly sore, so any help with recovery is a bonus. I just have to say, MAN THAT WAS COLD! You get put in a chamber at -200 or so degrees for 3 minutes. I'm not exactly sure how cold I went, but since I've done ice treatments they started me off colder than normal. It really isn't like the initial shock like you get when you step into an ice bath, it gradually gets colder and colder deeper into your 3 minute session. There is someone there the entire time controlling it, counting down the minutes and explaining to you what your body should be going through at that moment. There was a point where I felt like I couldn't take it anymore (with about 20 seconds left), but that's where it really does become just a mental thing. Once you step out of the chamber, it takes a couple of minutes to feel your finger tips and nipples again LOL, but you also feel rejuvenated. I met Ryan the owner and Heather. They were both awesome. Super friendly and made me feel very welcomed. They are also very clean and organized. I bought a 3 session package right after, so I'm definitely coming back and I CAN'T WAIT! TIP: Wear 2 pairs of gloves and ladies, if you have pasties or some kind of nipple covers, wear them! :) read more

Primal Ice - Brrr...it's cold in here! Heather is freezing me! :) - Cryotherapy Near Me - San Jose, California

I would never have thought to do cryotherapy if it weren't for my friends who seem to be into the latest and greatest health fads. I didn't even know this was a thing. I was super nervous, but in the end it was a cool experience. The facilities are very clean and the sessions are very quick and straightforward. You go into the cryo chamber in just your underwear, wool gloves and socks and special shoes (that look like diving/water shoes); the more skin exposed, the better. Then the 3 minutes of freezing begins. The hubby and I went for level 2 after some coaxing from our friends. It was rather bearable until I started to feel pins and needles stabbing my legs. There is a revitalizing feeling some minutes after coming out of the chamber, but afterwards my husband and I felt super sleepy for the rest of the day. This can happen to some people from what I was told. Our friends, on the other hand, were full of energy. I don't have any major aches and pains, so obviously can't attest to how much cryotheraphy helps there. Overall, it would be something I'd be interested in doing again. read more

One treatment at level #1 and I'm ready to go back for level #2. Such a inviting clean professional environment with super easy parking! Not a fan of willow glen often due to the crowds. Love the town and it looks like I'll be now going there a lot due to GLACÉ! Cannot wait to go back! My Zumba knees and continuous ache in lower back welcome the cyro relief!! read more

If there was a 10 star rating I would give this place a perfect 10! From their amazing customer service, always clean and welcoming environment, and the fact that the services they provide keep my kid on the field, this place is a MUST for anyone who has an active lifestyle. My son has been coming for a little over a year now and the knowledgeable staff always has the answers to any questions we have as well as getting to know my son and always asking him how he's doing. A great recovery tool for an active lifestyle and helps to heal up aches and pains. I am a believer in cryotherapy !!!! read more

My expectations were high going in as I have done quite a lot of research in this area. I'm a cold adaptive person, love cold showers, wear a Cool Fat Burner Vest nearly every morning and cold tub therapy at home. I had phoned and spoken to Ryan and explained my interests in cold therapy and invited me in for a try. I purchased a pair of sessions and brought my son in for his birthday gift. My gf decided to join us so I purchased 4 more sessions as well. The session was great! Could not have been more pleased with it and I can't wait to go back...trying to figure out how to include in my budget cuz I might be hooked! It's the best thing for you (cold) for a full body healthy approach. My best to both Ryan and Lindsay on their efforts and look forward to seeing them again very soon! read more

This place is so great ... They tell you everything you want or need to know answer all your questions ... They provide you with all the things you need ... Make you feel comfortable .. I actually found this place because I was watching shark tank one day and this company was on it .. Worth it . Love it . You must try it. Cryo has helped my pain so much from my thoracic outlet syndrome ... Thank you ! read more

Rochelle is amazing and very very helpful tips because jt was my first time..! it was a pleasure to tryand all i can say was 10/10. The feeling was great after..thank you so much and see you soon read more

"I had heard about Krytotherapy from friends and co-workers and really was interested in doing it because as we get older, staying active makes it difficult. Aches and pains happen now that didn't before, so I came in to try it! I couldn't have been happier the way my body reacted to the therapy. Joints, muscles and tend-ends all felt amazing and helps my body recover faster so that I can continue to be more active daily, weekly and monthly!" read more

I had a bad wakeboarding fall and tore up my abs last month. I went to the Los Gatos location and after my 1st... ever... session, I felt an improvement. The next week I had 3 sessions, 3 days in a row. My abs were close to 100%. I had 4 days of wakeboarding ahead, so I wanted to make sure they were solid. I met Heather, Courtney and Lindsay (owner). Great group of ladies! Knowledgeable, attentive and kick ass. This past weekend I may have strained my abs again... guess where I'm going soon? read more

Great experience with my first session of Cryotherapy at Primal Ice. The cold is actually very tolerable and I left feeling great after the session. The staff was very friendly, walked me through exactly what my first session would be like and made sure I was comfortable. My wife forgot some jewelry and Lindsay, the co owner, was nice enough to meet her in town on a Sunday while the shop was closed to give my wife back her jewelry. We will definitely go back. read more

Cool experience. Always wanted to try cryotherapy. Staff was very friendly and explained the process. Will definitely go back for another session. read more

High-level athletics have long been a part of my life and in the search of improved recovery and better performance, I had to give cryotherapy a try. In the past, I've done regular massage, ART, stretching, compression, and ice baths. None of those have had the impact that a few cryo sessions can deliver! It's definitely an intense experience, but oh do I feel good afterward! The price may appear steep in relation to time, but compared to a massage, the effectiveness is on par or better. Best of all, this place has great, knowledgeable staff who definitely believe in cryo and its benefits. It's great to see such passion. read more

I've read about Cryotherapy and a girl friend was going there for treatment and convinced me to give it a go. I'm glad I did! Ryan is very nice and will answer any questions you have about it. You should notice a difference in how you feel within the first few sessions. Definitely recommend coming here if you are looking for a cryotherapy session! read more

Primal Ice has great service and super friendly. Thank you guys and see ya next week for more sessions

If anyone is interested in checking out Cryotherapy I highly recommend going to Primal Ice in Willow Glen! Lindsay is super friendly, makes you feel comfortable and her establishment is well maintained and super clean! I loved my Cryotherapy session and will definitely return and recommend it to anyone interested! read more

The freezing helps me recover from my workouts and helps relieve me of any aches & pains. The owner's and staff are awesome! Highly recommend read more

Great atmosphere at this place. The owners are really about customers and friendly service. Tried Cryo and PBM several times with good results. read more

Ryan and Lindsay were both incredibly nice and incredibly knowledgeable! I had a minor back injury in may 2016 and had heard great things about cryotherapy so my expectations were set fairly high, and this experience did not disappoint! It was really pretty simple, and easy. I came in new and curious, and left with a 3 session package! I'm excited to go again soon! read more

I'm giving this a try and so far so good. People are super friendly. Give it a couple of tries. It gets easier and easier (and I"m a cold whimp!). read more

I have had two amazing sessions here with cryotherapy. This place is so wonderful and professionally run. They are friendly, fun and really into helping others. I love this place and will be sending all my friends here. Oh and super clean too. read more

I've done cryotherapy at a few place, but none as been as accommodating as Primal Ice. Neal and Tracy are the best! Great place and amazing staff. Couldn't ask for a better place for cryo. read more

I purchased a 20 package Cryotherapy session at the 840 Willow St location and only used it a handful of times. I received an email announcing the following: "Your packages will continue to be available (at Crossfit Xtreme Athletics) to you and you will also have access to world class coaches and athletes to help beyond what we were able to do with you before." However, when I called in to Crossfit Xtreme Athletics, they could not find any record of my package and would not honor the reciprocal arrangement promised. Very disappointed I wasted hundreds of dollars and definitely won't be recommending their services to anyone given their lack of customer service. Hope this didn't happen to any of the older, original members. read more