At about 7:50AM this morning I realized my garage wasn't working. I went to find quotes online,…read moremessaged Same Day, and was able to set up an appointment for 12PM. They ended up calling and asking if I wanted it even earlier at 10AM. They ended up having to replace a broken spring plus the other spring that was about ready to go along with bearings and the wheels. Everything was done and fixed by 10:45AM, so it was less than 3 total hours from noticing the problem to having a solution. I can't say enough about how quick and professional they were. Jason was able to diagnose the issues in literally seconds and he kept me aware of the process and I didn't feel in the dark about anything. Pricing was consistent with what you'd expect from competitors as well. Just an all around great experience and I couldn't recommend them more.

They came out the next day when I was available and did great work. The staff was friendly and…read morethe prices were within normal range for such fast service. I will use them again

Exceptional service…read more Our garage door spring broke around 630pm on a Saturday evening and Bryan was at our door Sunday morning just after 7am. He got our car out and replaced the spring with in a couple hours. So very thankful for him and his prompt service.

Zoe's Garage Rescue was awesome to work with! Bryan was great--his prices beat the bigger…read morecompanies, and when I changed my mind last minute about adding new moldings, he handled it with a great attitude. He gave honest opinions and delivered quality work. Highly recommend!

After being jerked around by the company that installed it, I spoke to Melissa about my options for…read morea newish opener that had stopped working. My tech, Evan, arrived on-time and got right to work. He only needed to replace the circuit board in the unit. So, I asked him why he was removing the metal bars that anchor it to the ceiling. "Because it wasn't done right when it was installed & it bugs me". He did that, at no charge, because he has pride in his work & the company he works for. Appreciated that so much because how else would I have known? Then Evan took the time to help us program the new remotes, apply lubricant, & look over everything to ensure both of our doors are working properly. Thank you, Apex, for treating us like family.

​I hired this company based on their supposedly stellar reviews, but choosing them was a huge…read moremistake. The entire installation process was incredibly disappointing, and the final result is completely unacceptable. ​Here is exactly what went wrong: ​Unprofessional Timing: The installer showed up late, setting a poor tone for the appointment right from the start. ​Rushed and Careless Work: The installer was clearly in a massive hurry to leave and did not take the time to do even the most basic functional checks to ensure things worked as expected. ​Dismissive Attitude: They barely spent any time looking at my existing garage door opener before outright declaring it was "broken" and wouldn't work. Ironically, after they left, I was able to get it working perfectly fine myself after just a few tries. ​Improper and Unsafe Installation: The new door is completely unbalanced. If you manually open a properly installed door halfway, it is supposed to stay in place. Mine does not--it aggressively shoots all the way up. This clearly shows that the springs are not balanced or tensioned correctly. ​If you are looking for careful, competent work from someone who won't rush through the job, look elsewhere. I strongly regret trusting the reviews for this business and would not recommend them to anyone.

Our garage door opener had been experiencing issues for some time. I had managed to keep it…read morefunctional for a while, but knew it was nearing the end of its life. When it was time to get a pro involved I reached out to Zero Fox, along with a handful of other local businesses. Several companies responded quickly and seemed eager to get my business, but Zero Fox was the only one to demonstrate an understanding of the specific problems at hand. I have a general mistrust in big businesses and salesmen who unnecessarily upsell you or recommend replacing serviceable components to take advantage of their non-expert customers and pad profits. Zero Fox was the only business who seemed to actually read the diagnostic information I had collected and reported while working on the system myself. Emilio listened to me and thoroughly investigated our system and components. before recommending action. He clearly and patiently explained what he was seeing and how he thought things would play out in the long term with and without intervention. It was clear that he understood the system components and how they function together holistically. It was also clear he was really trying to work with us toward an ideal long-term solution and not just take our money. As I suspected, the motor unit was at the end of its life. We scheduled time for Emilio to come back the next day and install a new one. He had not yet taken any payment, but when he left that day he had already tuned up our door significantly so that it was opening and closing more smoothly (I had been manually opening it for a few days after the motor unit began failing). He made sure that the door, hinges, rollers, tracks, and spring were clean and functioning better so they wouldn't put unnecessary strain and wear on the new motor. Emilio's customer service and technical experience is above and beyond. I highly recommend working with Emilio and Zero Fox Garage Door Services!

He was terrific, thorough, knowledgeable,and reasonable. I would definitely recommend him. He fixed…read morethe belt and other issues I didn't know were there but could see after he pointed them out.

We had a fantastic experience with Ramirez's Discount Garage Doors. He was incredibly quick to…read morecommunicate and got us on the schedule right away, so we ended up having essentially no downtime with our garage door. He came out to replace a broken spring and do a tune-up, and while working on the door he found a bent sprocket on the garage door opener. He showed my husband exactly what was happening and explained how the bad spring had been putting extra strain on the opener, stretching the chain and damaging the sprocket. There was no vague "you need this too" sales pitch. He showed us the problem, explained why it needed to be addressed, and only did the work that was necessary. The garage door is now fixed and running noticeably quieter than before. I also really appreciated his communication. I made the mistake of using Yelp's "request a quote" feature and got absolutely bombarded by some companies, with multiple calls and messages over a 24-hour period. Ramirez's Discount Garage Doors did none of that. His communication was prompt and helpful without being excessive, and there was no aggressive sales pitch over the phone. Affordable, honest, quick, knowledgeable, and easy to work with. 10/10 experience. I would absolutely recommend Ramirez's Discount Garage Doors for any garage door repair.

Excellent and fast service! Did not try to upsell. Nice to be able to support local.read more

I've had my garage serviced by Adrian @ Garage Door 4 Less, for the last 7 years; since I moved to…read morethe valley. Adrian installed a new door a few years ago and has serviced the door with regular tune ups and most recently changed the Garage opener. His prices are very reasonable and he is an expert on anything Garage Doors and would explain exactly why and what needs to be done. He is fair, honest and all around a great person. He is the best in the Valley and I fully recommend him!

Highly recommended! So responsive, fair, and professional. Gave me choices and did amazing work…read morefor a great price. You'll be happy if you choose them.

Super quick service on a Saturday to replace garage door springs. Thank you. Will use again.read more

I found this company on Yelp, it's my favorite resource for all services. I saw they had 5 star…read morereviews. I give them a 5 stars as well. They were on time, called with the eta, well trained, worked clean, fast and reasonable. They helped me set up my App for the garage door opener so I could use the camera and to open and close my garage door from my phone. Also a new wall button and remotes of course. I would call them first.

I cannot say enough good things about A1 Garage Door Service, especially our technician, Darren…read moreStringfellow! I called on a Friday morning, and the woman who handled the intake was incredibly friendly and helpful. She was able to get us scheduled for service that same day, which was amazing. Darren called before arriving to let me know he needed to stop at the gas station and even offered to pick me up a drink while he was there. How thoughtful is that? From the moment he arrived, he was professional, polite, and extremely knowledgeable. He carefully explained everything in an easy-to-understand way, answered all my questions, and made sure I felt completely comfortable with the work being done. You can tell Darren genuinely cares about his customers and takes tremendous pride in his work. We previously used Bullfrog before A1 took over, and I could not be more pleased with the transition or the entire experience. The service was prompt, professional, and friendly from beginning to end. Darren truly went above and beyond and is an outstanding representative of the company. If you need garage door service, ask for Darren Stringfellow. You will be in excellent hands!

A letter I sent with zero response... I wish I would have…read morelistened to my instinct when I learned the Military / Veteran discount wouldn't apply to for the zero cost trip charge. Should have known that a 73 year old veteran wouldn't''t matter. In retrospect... I felt like a target. Throughout the process, I was informed at each stage and notification of a defect that the repair would extend a "full lifetime warranty" through A1 Garage. The salesman asserted, "everything, the complete system." However, I have since discovered that this statement may not be entirely accurate. During the installation and the sales pitch, I was assured that the pricing and cost were comparable to those offered by the majority of garage door companies in the Phoenix Metropolitan area. I initially agreed to the cost of the garage door opener. Subsequently, the defects and the "marketing" tactics became apparent. What commenced as a $1,500 garage door installation transformed into a series of unfortunate events which they wouldn't state until the technician got to that point. Based on national pricing data (and Phoenix specifically tends to operate at the lower end for garage door work), here is how the invoice compares to typical market rates: Item I Paid vs Typical Market Rate Trip/Service Charge | $59.00 | $50-$95 (normal) *** Military Discount not applied. Was charged for the trip. A1 Garage charged for...LiftMaster 6690L opener, installed w/ accessories: $2,065.35 *The typical pricing in Phoenix is: $900-$1,200 installed (including keypad, extra remote, wall control -- same accessories I received) A1 Garage charged for.... Max Life double spring + drums + cables + bearing plates: $1,414.98 + $175.70 + $203.47 + $180.75 = $1,974.90. *The typical pricing in Phoenix is: $700-$1,200 for a comparable *full* premium (80,000-cycle) bundle including drums, cables, and hardware. A1 Garage charged for.... Shop Supply Fee: $204.96 *** Typical pricing Usually a flat $10-$30, or a small percentage -- this is unusually high A1 Garage charged for....Total $4,105.46 *** Typical pricing $1,650-$2,500** for equivalent work Bottom line ... Based on these ranges, I paid approximately $1,600-$2,450 more than a typical fair-market price for the same opener and spring/hardware package -- roughly 60-140% above what comparable full-service installs tend to charge. A few specific points that stand out: - The opener alone is priced at more than double what other installers quote for the same 6690L with the same included accessories (2 remotes, keypad, wall control, battery backup). - Springs, cables, drums, and bearing plates were itemized separately rather than bundled -- most shops quote these as one package, and even priced separately your total for that group is well above the high end of national ranges. - The $204.96 "shop supply fee" is a notably large flat charge; many companies either waive this or keep it in the $10-30 range. I wish I could have or should have had 1-2 competing quotes from local independent garage door companies. I did contact A1 Garage Door Service with zero response. Be careful... very careful... A1 Garage Door Service is 140z over priced comparable to other garage door companies....

I was having trouble with my garage door. Had a large local company come in to check it and they…read moresaid I need a full replacement (door, springs, cables, opener) at a cost of $5,400. I called Quick Response and they said my door was fine (actually better than the construction of a new door), and only needed new springs and cables for $880. Quite a savings.

VERY impressed! Not many honest companies in this business…read more My first choice told me I needed a new "logic board"...$600.00. Then he said if you're gonna spend $600, you might as well get a whole new unit for $1100.00. I said I'll think about it. I find this is a common upsell strategy. When Michael From Quick Response came, he said I have the wrong remotes, even though I changed the batteris. I said "but they worked for a couple of years". He said yes, but they don't last. He gave me new official remotes, programmed my outdoor keypad, and lubed the tracks. $340.