Everything! This is our 2nd time in 6 months purchasing a vehicle from them. We came back because…read morethe company, service, and quality of care they give is top notch. Loved our 1st car and very happy they had what we wanted when we needed another vehicle. I will always recommend them to everyone!!

Awesome team! Very helpful. My kiddo loves his new new wip! Thanks guys! Great experience!read more

Dalton was exceptionally good at his job and made our truck buying experience a breeze. My…read moreboyfriend and I recently purchased a 2012 Dodge Ram 2500 from Munsterman Automotive. We showed up at 5:30 pm (30 mins before they close), because we had been holding out on a different truck, but the dealer we had been previously working with kept dicking us around. We called Dalton around 5:00 pm and without hesitation he told us to come up and look at the truck. My boyfriend fell in love with it as soon as we took it for a test ride. Dalton was clear and honest about the flaws that the truck had, but offered solutions to all of them. We also had the pleasure of meeting Michael, who is the owner of the dealership. Both Dalton and Michael worked to get our monthly payments as low as possible with a reasonable interest rate, and they were able to get us the most out of our trade in as reasonably possible. They were very straight forward, and equally reasonable. We kept Dalton at the dealership for two additional hours and he maintained a positive and kind attitude the entire time. We didn't feel rushed or taken advantage of. They are a family owned business, and I highly recommend buying from Munsterman Automotive. They actually listen to your needs and value the relationship they build with their clients. Also, they were able to to get us a better deal than any other dealer offer we had previously dealt with. I highly recommend them to anyone in the market for a new vehicle.

On 9/30/25 I went to MAG Automotive Group in Blue Springs, MO and had one of the worst dealership…read moreexperiences I've ever seen. Danny Tucker, the salesperson, was immediately rude, dismissive, and flat-out hostile. Instead of answering basic questions about financing and my trade-in, he made the process more stressful and combative. When I asked for help from management, Chance Myers, the sales manager, was no better. He was also hostile at first. Later they tried to make up for it with some bullsht*, which I ended up passing on. It's clear this dealership has no understanding of customer service or respect for the people walking through their doors. I left with zero trust in this dealership and will never return. If you value professionalism, honesty, or even basic respect, stay far away from MAG Automotive Group. There are many better dealerships in Kansas City that actually put the customer first -- this one does not.

Brent is just a good person selling good cars to good people! He's honest about the vehicles and he…read moregenuinely wants people to enjoy what they purchase.

They post cars on Facebook Marketplace beware they are cons. I messaged him about a VW Jetta TDI…read moreand asked what the lowest he'd take and when we could come take a look the car. He informed me the car needed a battery and also needed brakes. He asked if we could wait a day to come see it. I agreed to $4200 and explained this was a first car purchase for my daughters fiancée. He had been saving for something to get himself around. Two days of going back and forth telling me the cars being worked on and I'm on my phone later one evening and the car pops up as sold. I messaged him and he states someone offered him cash over the phone and bought it. We moved around schedules to go look at this car only for him to sell it out from under us. Very poor way to do business.I left a review on Marketplace only for him to report me for posting an honest review. Now I'm in Facebook jail. Oh but don't worry there are many other places to leave reviews.

Requires customer's payment for the using a credit card for payment of service…read more Nice waiting area.

UPDATE, SEPT 28: I have spoke with the lender, again and they have been unsuccessful in speaking…read morewith anyone from the dealership. They also informed me that they have NEVER HEARD FROM THE DEALERSHIP, even when we returned the vehicle per Blue Springs Ford's request. (Which they should've done) What should someone do when they tell me no more correspondence, AND they don't respond to the lender???? Blue Springs Ford has been dishonest, combative, and unprofessional. If you see in the pics, I've been told 2 times they will no longer correspond with me. WTH PEOPLE, YOU HAVE THE VEHICLE AND ARE NOW WRECKING MY CREDIT. UPDATE, SEPT 22: I just heard from Chance Baker, a Sales Manager there. His professionalism it seems is out the window, as his response was in bold, oversized letters and made sure to point out "This concludes our correspondence. For real this time." RUN FROM THIS DEALERSHIP, THEY ARE AFFILIATED WITH SMITHVILLE FORD IN WHICH THEY DID SOMETHING SIMILAR, BUT USED MY INFORMATION ONLY WITHOUT PERMISSION. UPDATE, SEPT. 21: We have the lender calling us looking for their payment. Blue Springs Ford said they would straighten out their mistake and here we are, no car, no resolution and a lot of phone calls. Update, Sept. 16: We returned the vehicle to the dealership so they could unwind the deal. That was 3 days ago and we're still waiting to see if deal has been unwound. The lender is reaching out as well to me, because they haven't heard from the dealership. And sadly, the GSM didn't even know it had been there since Sunday as of this morning and he's been included in ALL EMAILS. And the first communication I had from him after all this time included a snarky comment that was uncalled for and extremely unprofessional. On July 30, 2026 I submitted a credit application with this dealership as a CO-SIGNER. But not before I spoke with Chance Baker, one of the Sales Managers. I explained the fraud scenario at Smithville Ford (I had no idea these dealerships were Balderston Auto dealerships) and said I would fill out as a co-signer if they would initially only submit to one bank and that I would only unlock 1 Credit Bureau & not all 3. He let me know which one to unlock, which I did. We arrived at the dealership to complete the deal and thought everyone was on the same page. (Salesman was well aware of scenario and made sure to keep me as secondary on all paperwork on his end) Imagine my surprise when I learn that I'm Primary on the loan when the bank sends me the Welcome packet. I was a co-signer/applicant and Blue Springs Ford altered that credit application. Plain and simple. This should NEVER BEEN DONE WITHOUT DISCUSSING AND GETTING MY CONSENT, it's the law. And to top it off, the AWD vehicle that was purchased has 2 sets of different tires on it. BIG NO-NO. So at this point I'm waiting on Blue Springs Ford to address and correct these scenarios. RUN from this dealership.

We've experienced Universal Auto Plaza recently , Blue Springs and Odessa…read more We bought a GMC SAVANA. Many dealerships could learn from their customer service, quick response and customer care . We had the pleasure of Melissa ( ?) handling our after purchase needs . So friendly, professional and willing to go the extra mile. We enjoyed looking at their low mileage vehicles and new cars . Great prices . Great experience . Service department is top notch

Hayden Harris is a great salesman, and he really went above and beyond to help us get the best deal…read morepossible. We got a 2017 Honda Accord from the Blue Springs, MO location. It came with a great package at a great price, and far better than expected financing. I would highly recommend shopping for your next car at Universal Auto Plaza! -Greg M. Gardner, KS

Buyer beware "as is" & "cash only" DEATH TRAP!…read more I'm an electrician from Australia and I needed a work truck to start work immediately. I thought I was saving time and money by buying from a used car dealer instead of privately. Choosing The Auto Ranch was a BIG MISTAKE! I know I bought this truck "as is" and I thought I was covered when the salesman KEMP said he had a safety inspection done on it (it did have a state of Missouri inspection tag on the windscreen). Stupid me I believed KEMP when he said he had the safety inspection done and the truck was road worthy, but he had lost the inspection paper on the day of sale ‍ OK I'm a sucker... HOWEVER driving the truck I hit a pot hole AND THE WHOLE REAR END BROKE OFF. Spring purches, brake lines, emergency brake, U-bolts, U-joints, diff pinion flange all EXPLODED due to rust and KEMP'S malfeasance! They sold me a categorically unsafe vehicle - me and my family could have been KILLED on the interstate! DO NOT BUY FROM THIS DEALER.

Came from out of town to buy- wasn't ready . Had to drive back there. Said in perfect condition. I…read moreasked several times if any immediate repairs and he said no . Took it home and over a thousand dollars worth of repairs. I had planned on buying all my mowing trucks form him but I'd rather be informed if something is truly wrong.

Mike is a disorganized crook. My son wanted to buy a car from him. When we were getting his…read moreversion of a sales pitch he gave us the CarFax, well, most of it. He left out the pages saying it had been totaled and was a rebuilt title. My son took the car to a dealership recently and that's how he found out. He seemed shady, I should have been paying closer attention. I still remember the look and his behavior when he handed it to me. I knew something was up.

From the owner: Specializing in: - Used Car Dealersread more

We needed a new vehicle and as we have had excellence results at this dealership, we figured we…read morewould give them first chance. I contact Romeo Sok and asked if the dealership had a specific car in a specific color (Santa Cruz/Rock Blue). He sent the info pretty quickly on a Friday and Monday we arrived to find it ready for us to look at and test drive. McCarthy Hyundai has never let us down and we now have a favorite new salesman, Romeo Sok. Get with him if you need a new car.

I am incredibly disappointed with the service department at McCarthy Hyundai in Blue Springs, MO…read morefollowing an experience I had on June 5th. If you value your time, I highly recommend taking your vehicle elsewhere. I brought my Hyundai Santa Fe in for a scheduled 9:00 AM appointment for a basic oil change and a tire balance/rotation. Upon arrival, the service representative assured me that the work would take approximately 2 to 2.5 hours. Trusting their word, I planned my entire day around that timeline. The Reality of the Experience: The Delay: After waiting for 3.5 hours with absolutely no updates, I finally went to check on my vehicle myself--only to discover they hadn't even started on it yet. A Widespread Issue: I wasn't the only one. The waiting room was filled with multiple other frustrated customers who had also been left waiting for hours on end for simple services. Management's Response: I ended up speaking directly with the Service Manager, and his only response was to say he was sorry and that they were "behind." No kidding they were behind! Forcing customers to wait over four hours for a basic oil change and tire rotation without a single proactive update was completely irresponsible and unacceptable. Saying "we're behind" does not excuse a total lack of communication and respect for a customer's time. This dealership seriously needs to get their house in order to better serve their customers. It reflected incredibly poorly on the Hyundai brand, and I will not be returning to McCarthy Hyundai.

great customer service and great communication! they gave me…read morea quote answered in a good timely manner and kept me updated on my pickup even with a busy schedule!

Got my money for the car, but then got a call from Dominic about needing another release of lean…read morefrom the bank that carried the loan, which was a hassle the first time we did it. They would not accept a copy of it, it had to be an original document. Was even offered 150$ to get it again from the bank, so my husband once again went to the bank and I sent the text we had the release of lean, and never heard back, can you say HEADGAMES! This company has little respect for their customers

Very disappointed with this place. They tried to tell me that a set of dry rotted bald tires passed…read moreinspection and was safe for my teenage daughter. When I asked for a new set of tires to be placed on the car prior to purchase they offered me a set of used tires from another lot "at no charge to me" and acted as if this was some sort of victory. I don't trust them or their "27 point safety inspection and reconditioning" that they tack $1000 for every used car. Shady practices. Spent about a quarter of the time at carmax as I did with these guys and got a better, safer and cleaner car for my teenage daughter at CarMax. Save your time and money and skip this place.

I was recommended to go here for an auto detail. Allegedly the best around! 150 for inside, another…read more150 for outside or 250 for the pair. I only paid for the inside of my Ford Taurus to be professionally detailed. Price wise I would say they are on par with anyone around. I would recommend making an appointment if you need your car that day as a good detail can be very time consuming and I, not being in a rush, dropped my car off for a couple days after I did a walk in.