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    Preston Sacks, MD, FACOG

    3.5 (11 reviews)
    Closed 7:30 am - 4:00 pm

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    Shady Grove Fertility

    Shady Grove Fertility

    2.2(55 reviews)
    0.6 miDowntown

    I want to take a moment to recognize the care I received at Shady Grove Fertility, especially from…read moreDr. Katie Devine, Carrie, Emma , Jen and Hanaa Gordie. From the beginning of my journey, I felt like I was more than just a patient. Dr. Devine has been incredibly knowledgeable, patient, and compassionate throughout every step. She took the time to explain everything clearly and made a very overwhelming process feel much more manageable.Carrie and Emma was consistently supportive and responsive, always making sure my questions were answered and that I felt informed and cared for. Her kindness and attention to detail made a real difference during a stressful time. Hanaa Gordie financial advisor also provided excellent care and reassurance. She was professional, kind, and made each interaction feel calm and encouraging, which meant a lot during such an emotional journey.Fertility treatment can be overwhelming, but having a team that shows genuine care, respect, and dedication makes all the difference. I am grateful for the support I received from this team and the role they played in my experience at Shady Grove.

    Working with Shady Grove has been one disaster after another…read more I made a standard appointment for semen analysis. After providing the sample at the K Street location, I was called two days later and informed that the appointment was set up incorrectly and I had to reschedule. No apology or explanation was provided and payment was collected. The next appointment was a hour away from my house but I took it. At the second appointment, I was greeted (Rockville location) by a rude front desk staffer who redirected me to a different floor. At the next front desk, the staff was again disorganized and rude. Today, I was told that results will not be added to my patient portal for up to 30 days, despite being told - repeatedly - that the test takes 7-10 days for results to be returned. To date, no one has apologized for the repeated failures of the staff. No one seems concerned that the staff is incapable of communicating effectively or scheduling appointments. Despite promises, a manager has yet to call me to discuss the situation.

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    Shady Grove Fertility - Happy mom and dad!

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    J Desiree Pineda M.D. PLLC

    J Desiree Pineda M.D. PLLC

    3.3(29 reviews)
    0.0 miWest End

    Probably the worst, meanest back office medical staff in the city, and that's saying a lot. My…read morespouse has had appointments canceled on her unilaterally by this office and then offered new appointments months later. So when she needed her prescriptions renewed, they said she needed an appointment in person -- no video appointment -- before she could get her meds. The only way to get the prescriptions was if she paid $15 per prescription. Kafka couldn't have come up with a better scheme. Be very wary if this doctor. Avoid if you possibly can and only if you have no other choice. A friend asked for her annual physical from her and Dr Pineda refused we think because it doesn't reimburse enough from insurance.

    Dr. Pineda clearly cares about her patients. She went out of her way to see me, prescribe me…read moremedications, and offer thoughtful care. However, I needed a greater focus on person-centric care. I would have preferred that the team asked me whether I wanted to 1) get so many tests done, 2) tinker with meds in general, and 3) discuss the cadence of visits that works for both of us. I really just wanted to get my medications refilled, and I ended up consistently feeling used for my $40 copay rather than seen as a individual deserving of patient-centered care. I can understand that offices are juggling many priorities, have limited funds, and may be understaffed. But this experience left me feeling incredibly frustrated. It was very difficult to navigate prescription refills. When can I get a refill vs. need a new prescription? When do I need to be seen in order to get my medication vs. can get a prescription called over the phone? It was incredibly difficult to figure this out with the staff. A ton of calling back and forth, getting put on hold, etc. I understand that the US healthcare system is frustrating and broken. But my experience with this office felt particularly emblematic of the problems of the healthcare system. This office seriously needs to be better care coordination, person-centered care, and communication with patients.

    The GW Medical Faculty Associates - Waiting area in phlebotomy

    The GW Medical Faculty Associates

    2.0(11 reviews)
    0.1 miWest End

    Responding to GWs request to leave a review of my visit to the 6th floor dermatology: My first (and…read morewonderful) experience in this office is what drove me to my second visit, and my second visit was not great and I will not be a returning patient. I'm rating as a 2 because I was seen by the provider and my concern was addressed. 1. Entering the office, someone from GW was at the front desk talking to the receptionist. I (the only patient at 745am) sat and waited several minutes for their conversation to end. It struck me as odd that they would not opt to check in a patient first, then proceed to finish their conversation. It was definitely odd from a patient sat standpoint. 2. Instead of someone coming out to the front to greet me, they yelled my name from somewhere in the back office. I felt like a child being yelled at by my mother in another room in a house. It actually took me a minute to realize they were talking to me because of how inappropriate this behavior was. As someone who has visited many medical spaces for myself and supporting physicians, this was an absolute and shocking first. After realizing I was being called, I said, 'yes', and was advised to 'come back'. I had not been to this office in over a year, and had only been once, I had no idea where I was going. 3. The overall feeling of this office space was cold and lacking any warmth or positive energy. I left feeling like I had done something wrong because I had felt an overall sense of annoyance. After many days of this visit being on my mind, it seems like there had been some changes since last year that definitely affected this space. It was no longer cheerful, warm, or happy. I was relieved to walk out of there.

    I've been to the Obstetrics & Gynecology (OB/GYN) | Sexual Health and Gender Affirmation Center…read moretwice now and both times my experience has been great. Dr. Anita Mikkilineni is very kind, knowledgeable, and everyone I've interacted with has great bedside manner. Both of my appointments have been in the morning and I've never waited more than a few minutes before being seen.

    Andrew T Lee, DO

    Andrew T Lee, DO

    4.5(62 reviews)
    1.1 miLogan Circle, Downtown

    I have been a patient of Dr. Chen Lee since 2013 and I must say that her bedside manner is truly…read moreexceptional. She maintains a respectful and open dialogue, taking the time to thoroughly explore various treatment options until a mutual decision is reached. I always leave her office feeling uplifted and well-cared for. Additionally, the patient portal provided is highly efficient, delivering speedy test results and prompt responses for appointment scheduling and communication. Many thanks for taking the time to read my feedback!

    I have been a patient of Dr. Lee for over 15 years, starting from his practice being a rowhouse in…read moreChinatown to his present location. Trust me, he hasn't changed in all those years. He is the most patient, knowledgeable doctor I have ever had. He genuinely cares about me and when an occasion comes when I have to see a specialist, I can count on him to (1) send me to someone as professional and caring as he, and (2) be knowledgeable of their recommended treatment and encourage me to follow through, especially when he senses my hesitation. He has never steered me wrong. Now, needing to see another specialist, Dr. Lee has recommended me to someone I feel comfortable that has my best interests at heart. I can't say enough good things about him and know that I will be in his practice for as long as he will have me, which I am hoping will be a long time in the future. His wife, also a doctor, is great, personable, knowledgeable and very patient, although I have not had an occasion to see her in years. All in all, Drs. Lee are the best in DC. Anytime your pharmacist recognizes his name and says good things about him, you know he is well thought of by many and you are in good hands.

    Preston Sacks, MD, FACOG - obgyn - Updated July 2026

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