I've waited a year to post my review. While I believe that many patients are helped by Dr. Moawad,…read moremy experience has not been stellar. What I do appreciate is that Dr. Moawad was able to give me a diagnosis and put some pieces together for me that multiple providers had not done after 3 years of chronic pelvic pain and horrible periods that still negatively impact my quality of life. My first visit was great, I felt cared for and seen. I do believe that Dr. Moawad cares and has developed his skills and knowledge to help as many women as possible. My endo was advanced when it was caught, which may be why I'm still having significant impacts from it a year after surgery. I knew that one surgery would not fix all of the things, but I did expect that my quality of life would improve. That has not been the case thus far. The surgery coordinator said to me, when she was trying to get me to commit to the payment, that my life would change. So far the only real change is that I have increased my debt in order to pay for the surgery. Three things that I wish had been different in my experience: 1. More thorough education about endo and adenomyosis, which I also have. I was given the option to have laparoscopic surgery to include a hysterectomy or not. I chose to keep my uterus, as I was not emotionally ready to have that procedure. If there had been clearer information about the adenomyosis part, I may have made a different decision. My periods have gotten worse after surgery, and I am incapacitated for 2-3 days each month. I also still have the chronic pelvic pain (from pudendal neuralgia) which has only moderately improved after surgery. 2. Customer service. When the initial consult fee is close to $1000 and the surgery is out of network (costing thousands of dollars) I expect a very high level of customer service. This was not my experience. I felt like a paycheck to the admin staff and surgery coordinator. Multiple times I emailed into the office with questions and after 3 days or so, would ping them again. In my experience of over 20 years in the professional world, the general expectation is a 24 hour time window for answers and communication. I realize that the answer to a question may take longer depending on the doctor's schedule or billing service, but I do expect a response to acknowledge my request and give an ETA on an answer. I would suggest that the office staff need some training on customer service at a high level. 3. After care. I experienced new and different pain after my surgery and reached out to Dr. Moawad's office for support. I was referred to a pain specialist whom I met with twice and he did not have helpful recommendations. On my own, I found a practice that does pelvic rehabilitation medicine and have engaged with them. They informed me that they have a relationship with Dr. Moawad and I wish that he had referred me to them when I had continued pelvic pain after surgery and to this day. Endometriosis is a horrible disease that affects millions of women. I'm glad there is expertise, I just wish I felt better a year after surgery.

I am four months post excision surgery with Dr Moawad and I could not be happier with my decision…read moreto go ahead with the surgery. Since my first appointment with Dr Moawad, I felt heard and validated. Not only is he very skilled but also very caring and compassionate. He asked a lot of questions, did a pelvic exam and predicted I had Endometriosis. He then requested an MRI (which confirmed the endo), and we scheduled the surgery. The surgery went really well and my recovery was not bad at all. It felt great knowing that he removed all my endometriosis and my symptoms are significantly better since then. Thank you Dr Moawad and the CEAPS team for such a seamless experience. Getting surgery can be overwhelming but your care and compassion made it a lot easier! I can't recommend the CEAPS team enough.

Very happy with Dr Safran, but nothing else works, the office staff is polite but non functioning…read more And "can't assist with the portal".

I had an appt with my favorite gynocologist today and was delighted to meet his new medical…read moreassistant, Lauren Whitlock, who is aiming for medical school.. she would be a great doctor and at the moment, she is under the wing on a man who can teach her, Dr. Julian Safran, because he is a great doctor.

DO NOT GO HERE IT MAY SEEM NICE BUT LOOKS ARE DECIEVING they banned me from rescheduling an…read moreappointment after I needed some time before they gave me a shot to stop my baby's heart while I was away the process of abortion IS PAINFUL EXTREMELY they have no consideration for anyone's feeling and they RUSH not only that but protestors were standing outside the building telling me not to do it which made me even more anxious mind u im 17 do not go here there not understanding at all especially that male doctor I will be finding his name and his career IS MINE. If I can give the 0 stars I would they said I was using foul language but I only cursed once when they put a need in my 6 month pregnant stomach. When they pull ur dead baby's body out of you they have no regards they just take it out not being careful the risk of the procedure IS LOW BUT THE WAY THEY ACT I WOULD HAVE THOUGHT THE REAL DOCTOR WAS BEING HELD AGAINST HIS WILL IN A CLOSET OR SOMETHING BUT THANK U TO THE YOUNG LADY WHO DID HOLD MY HAND WHILE THEY INJECTED ME WITH NUMBING MEDICINE

This is the most amazing service you will ever get if you are considering any sort of abortion. The…read morenurses and doctors that work here clearly love what they do and they treat you like their own. I tear up thinking about how well and comfortable they treated me. They give you your own room for the day and you are told everything that will go down step by step. There is never a wrong question. You are literally treated like a queen. I miss my doula. I love you Emily!

this was my first time at this location, I loved everything they helped me with, yes there was one…read morelady that seem like she didn't want to be there her attitude was nasty but the other two the short Spanish lady and the lady with the braids I loved them very respectful and had the most patience coming from the job that they do! they are strong woman! thank you lady's for your help I hope one day I'll be able to meet you guys again much love. they cared me like I was family

There is an intentional neglect of pain management. A woman will be sent off medicated to dilate…read moreback home for more than 24 hours before the procedure. Imagine being in labor for more than 24 hours. You cannot imagine if you're a man (your doctor there is a man) or have never been in labor, contracting. The doctor and the office are WELL AWARE of the unbearable pain that the medication will cause, nevertheless, the woman will be given only ... Tylenol 500 mg for the procedure cost $4,200. Additional ibuprofen of 800 mg (only after pleading) will not reduce your pain. Trust me. The office could have given a plethora of available effective painkillers but they won't show compassion even after pleading. I tried 3-4 times. I wanted to commit suicide it was excruciating. Nurses' nails are manicured, beautiful, and long. The nails hurt when she inserted her fingers into my cervix. I informed her that her long nails hurt. She didn't make a comment. She will keep hurting many more cervixes. She is aware her long beautiful nails hurt because she gets the same feedback every day multiple times a day. You're up for a treat! You will find a piece of art in the bathroom. There is a scary, DIRTY, grisly, scuffed, paint-peeling white round chair in the small bathroom. It manifests the scarcity of the budget allocated to patients, it manifests the management's attitude toward the vulnerable patients who are there for unbearably painful and, perhaps, life-threatening procedures. The chair doesn't scare staff; what other impacts they are not scared of making that will affect the vulnerable young ladies?

Dr Blank was warm and friendly. He made me feel very comfortable! He was easy to talk to and he…read morelistened .

I've been going to Dr. Blank for years -and am not shy about switching doctors if something isn't…read moreright. He is wonderful, calm, kind and patient. During annual examinations and pap smears he has a nurse in the room, explains everything step by step before and while he is doing it in a very calm, reassuring and soothing tone. He doesn't go quiet, he is talking to you while examining you and he's thorough but quick. He tells you it is going to pinch but it is over before you know it. After the examination he leaves so you can dress and then he knocks and comes back in and talks to you to see if you might have any other medical issues that need addressing. He was so helpful when I developed breast cancer, needed a double mastectomy and didn't know who to turn to. He immediately recommended a couple of excellent surgeons and I chose one. Did he let it go at that? Dr. Blank checked in and messaged me to make sure I was ok during that hard year. I was gobsmacked and really felt he cared. And, yes, thanks, I'm doing great now. You feel his empathy and caring. His nurse Luce is lovely, and as kind and gentle as he is. She was warm and professional too. And the ladies at the front desk and those who schedule my appointments were kind and helpful. He hires great people and it makes such a difference! That's what I've been his patient for a couple of decades. And tell my friends about him.

Beautiful and inviting exam rooms, staff personality is superb from the time you walk in to being…read moreescorted to the exam room. I was hugely impressed with the beginning of my visit. The office is elegantly decorated with a feminine twist on the decor. The aesthetic makes you feel like they want you here and not just a mother clinic feel. Stay tuned.

You will never be able to reach them by phone. And they are not responsive on the patient portal…read moreeither, when you ask them to urgently refill your medications or check on lab results that are over 3 weeks late and you need to know what they are so you can take your medicine that helps with your serious illness or not.

I am currently in my 40s and I am scheduling appointments with specialists who can give me as much…read moreinfo about this stage in my womanhood. I scheduled an appointment with Jennifer Keller to request a referral to an endocrinologist as part of building an appropriate medical care team for this stage of my life. I also have abnormal bleeding. During the visit, I encountered significant resistance to my request. I was told that hormone levels cannot be tested, which contradicted the purpose of my referral request and left me feeling dismissed. A medical student who stated he focused on internal medicine was present during the appointment, and the interaction felt overwhelming and unbalanced, as I was attempting to advocate for my own health needs. The student was male, and I did not feel that my symptoms or concerns were fully understood or taken seriously. Overall, the experience felt dismissive and uncomfortable, and did not reflect a supportive or patient-centered approach to care.

Like many reviews here say, the office administration is terrible. You can't call and make an…read moreappointment, they take your name and pass it on to someone else who will contact you two weeks later via their online web portal and just assign you an appointment time. Makes no sense. I have important work meetings and vacation and can't just be arbitrarily assigned a time. Which means you have to go back and forth over writing them in Mychart which dates work for you, then they stop responding so you have to call them. This needs to be a phone call as a conversation which would resolve this in 5 minutes. It's taken me 4 months of back and forth messaging to get an appointment! Sherell M made my life a nightmare just getting basic service. Once when I called one of the ladies was rude and hung up on me even though I was not rude to her. The front desk staff on M street is rude when you visit. No one wants to be here. This office does not send out a notice when a practitioner leaves which is common practice for other GW offices. I've had two providers leave with no announcement or forwarding info. I asked them to renew my prescription and they sent it to the wrong pharmacy so I never got it. I asked an employee named Anna at the front desk to rectify this and she said I would have to wait 4 months until my next appointment, what????

**BEWARE OF BILLING FRAUD**…read more Not surprised to see how low this place is rated (and I wish I consulted yelp!!!). As you can tell if you look at my profile, I rate most experiences and businesses highly, and I find myself to be a very level-headed and fair person. I was considering CFA for fertility testing for both my husband and I. We had a 1-time consult with one of their doctors, which took ~15 minutes over zoom. Received a bill for CPT code 99205, which was over $400, and represents a 60-75 minute face to face visit (you can research the code yourself). I reached out to the company to say my appointment was extremely brief, and I don't believe this CPT code is accurate/represents the length of time with the doctor. I received extremely rude responses, justifying the use of the code (inaccurately, saying it includes documentation time - which it doesn't, and even if it does, show me what a 45-minute long note looks like...yeah right). Extremely disappointing and horrible to charge me for a service I didn't receive. I even mentioned that I'd be happy to pay for an accurate CPT code, even a 30-minute one, and they are not budging. Unfortunately, they have evidence of the length of the appointment since it was on the provider's zoom account, though I wish so badly I could pull that evidence (and we can all assume they won't show it). Bewareeeeeee

STAY AWAY. I've had the most horrible experience. Staff is unorganized, unfriendly and overall…read moreincompetent. I can't imagine they will be in business for long. I enjoyed my initial consult with Dr. Sacks but after my payment went through its been nothing but inconsistent and contradicting communication. I called and emailed many times to get direction on what medication to take and when, the response from Imani (the office manager) was rude and inconsistent with what the Dr. had said in-person. I was promised a refund, yet I am still following up and fighting for it. The CFA staff has no integrity or respect for their patients, please BE AWARE!

I recently had a visit with capital women's care and had the pleasure of dealing with Lauren H. who…read moredid nothing but exceptional work when it came to helping me and answering all my question.

Dr. Schichor's care during my first pregnancy and delivery was every woman and mother's dream. She…read morecombines her rich expertise with personalised and focused care for you. Every appointment was encouraging and provided me and my husband with the information we needed. Dr. Schichor always spent the time with us to answer any and all questions, we were never rushed, not even once! During delivery, Dr. Schichor continued her immense care, always responding to how I was doing both medically and psychologically. We couldn't imagine a better healthcare partner for this life-altering experience. We initially sought out Dr. Schichor as our OB for our first baby, however she will also continue to be my gynecologist. An excellent doctor and wonderful human. We need more of her in healthcare today.

I can't express enough gratitude for Dr. Rifka and his insight. I became a mom for the first time…read moreat 40, and it wouldn't have been possible without his expert care. He diagnosed the issue promptly and prescribed medications that addressed it quickly. Throughout the journey, he was incredibly caring, always responsive to my questions, and explained everything with such clarity. Thank you, Dr. Rifka. My small family is forever grateful for the joy we have today, a beautiful, healthy son.

I've been going to Dr Rifka for 14 years and it's amazing how fast the quality of care has fallen…read more I am no longer a patient there after a highly uncomfortable routine exam with the doctor and his nurse of 25 years, neither of whom acknowledged my follow up calls to discuss what went on. If this had been anyone else, I would have simply bolted right out the door, but given our long relationship, and despite how violated i felt, I wanted to give him a chance to explain his behavior. No dice, which only serves to make me think he knows he did wrong. The icing on the crappy cake however was that I couldn't get my test results back after 6 weeks of calls once or twice a week. it was only when I decided to show up at their office unannounced that they handed me not only my test results, but my ABNORMAL test results. No apologies, no acknowledgment or explanation. I doubt I'll ever hear from him again. It's been careless, violating, and retraumatizing as a survivor of domestic violence and multiple sexual assaults. Do better, there are women counting on you.