Stephanie at the front desk was amazing. I had a concern and in a few words she understood my issue and resolved it with the best possible solution. read more

I highly recommend CWC to anyone! The front desk staff, medical assistants, and phlebotomists are always friendly, the kiosk check-in process is quick and easy, and I've rarely had to wait long for appointments. I mostly worked with Dr. Margaret Caulkins, who diagnosed my miscarriage. Her compassion and excellent bedside manner were a bright spot during an incredibly difficult time. When I had a billing issue and one less-than-positive interaction with another provider, what stood out most was how the practice responded. One of the senior physicians personally called me to apologize, discuss solutions, and spoke with me on a human level about what I had gone through. That level of compassion, accountability, and care speaks volumes. read more

Beautiful and inviting exam rooms, staff personality is superb from the time you walk in to being escorted to the exam room. I was hugely impressed with the beginning of my visit. The office is elegantly decorated with a feminine twist on the decor. The aesthetic makes you feel like they want you here and not just a mother clinic feel. Stay tuned. read more

Capital Women's Care - Beautiful exam room . - Obstetricians & Gynecologists Near Me - Washington, DC, District of Columbia

I truly love this practice and have a great experience every time I go. Macy Borchardt, PA-C was exceptional to work with and I am excited to continue care with her -- she was friendly, explained everything well, and was open to answering any questions I had. The Phlebotomists at this location through Quest were EXCEPTIONAL - they made my first blood draw so easy, and I didn't even feel a thing. Verna James and Erica Leach were so incredible and I hope to go back to them as well. read more

You will never be able to reach them by phone. And they are not responsive on the patient portal either, when you ask them to urgently refill your medications or check on lab results that are over 3 weeks late and you need to know what they are so you can take your medicine that helps with your serious illness or not. read more

I've been seeing Dr. Blank at CWC for longer than I care to own. He and the practice are exceptional. They listen to their patients and they really care. They also have exceptional support staff. Suzanne was wonderful. read more

I love this practice. Dr. Safran is experienced and kind and takes his time to listen to his patients. This is rare today. I trust my doctor here and that's so important. It seems like a big practice but once you are there, you are treated with care. Highly recommend! read more

I went to this practice for years -- mostly out of convenience because they were pretty centrally located. Late last year I had an annual exam and they miscoded some testing in a way that was costly to me. I left numerous messages bringing that to their attention. They said they understood what had happened but refused to correct the bill -- something I'm told they're legally allowed to refuse to do? I'm changing providers. It's not a big loss, as they're kind of a factory anyway. read more

Too big. Practice now owned by one of largest on East Coast. I was double charged for a physican's call and office visit for the same amount on same day. The doctor closed out the chart after speaking with me in the morning but still was charged for a visit in afternoon, in the same amount, on a bill that now has been sent to collections. I've paid multiple time just to get these people to leave me alone. Cannot even contact doctor. Appointments take forever to get. They are just too big to offer quality service. read more

Finding a doctor that you like is like finding a hidden gem. I'm glad that I just so happened to stumble upon Dr. Bajaj and the Capital Women's Care Center because I found my gem in them. The office is located on the west end, parking on the street wasn't too bad. The doorman downstairs was so friendly upon arrival and helped me locate where I needed to go within the building. The main lobby of the office was very large and there was plenty of seating and water. The check in process was quick and despite arriving a little late to my appointment I only had to wait about 5 mins before I was called to the back. The nurse that took my blood pressure was also very friendly and clear with her directions. It wasn't long before Dr.Bajaj entered and made me feel really relaxed, as if I've known her for years. Really appreciated how kind and relatable she was. So all together I spent an hour for my appointment which is amazing considering I arrived late and was chatting it up with people too. AND I got blood work done within that hour too. I think that's impressive and look forward to my next visit. Check them out! read more

Amazing experience for an appt I dread so much. I did wait an hour after my scheduled time so prepare for that, it was very busy, but the actual appt was very efficient. Dr Picco was so friendly and warm, cared about my personal health, and she made me feel so comfortable. She had my prescription at my pharmacy within a few hours. Highly recommend read more

I was a patient for my high risk pregnancy and found my care to vary greatly between providers. Some providers were caring and responsive while with others I felt rushed and questioned whether they even read my chart beforehand. I specifically had a very difficult interaction with Dr. Napoleon who questioned why I needed her assistance to continue my reasonable accomodation for my job. She clearly did not want to be bothered with any extra documentation, was condescending stating that most pregnant women should be able to go to their workplace every day even though I had medical reasons which she dismissed. Most alarming however was that she did not seem to know my medical history. Dr Napoleon dismissed all my concerns during the appointment and refused to even respond to my follow up message in the portal requesting politely that she consider the reasons I needed a reasonable accomodation. Dr. Napoleon's lack of professionalism and care to patient shown by her refusal to even reply to my follow up portal message left me no option but to transfer my care. I knew that if she were the doctor on call during my delivery, I would not feel comfortable at all with her as my doctor. I did end up having complications during my pregnancy and was ultimately very happy that I changed providers. Capital Womens care is not a good facility for a woman with a high risk pregnancy as you never know which provider you will have for an appointment or when you deliver. I felt like I was one more patient in a factory assembly line and with so many different providers at Capital Womens care that you see for your appointments there is no continuity of care. read more

Stay away if you're trying to conceive or are pregnant! None of the doctors (except for Dr Constance Bohon, who only provides gyn care) really care about you; it's a mill. You feel like a number not a patient. No one ever picks up the phone and doctors don't reply to your questions via the patient portal. I've had three miscarriages and they were unhelpful not sympathetic. The best part about the practice is the awesome sonographers (Kim O.) and nurses who draw blood (Kimmie). I wouldn't recommend this practice to anyone seeking ob, esp. high risk pregnancy care. I am transferring out. read more

Office experience and customer service are really poor. I have had to wait an hour to be seen. I can never get a human on the phone it seems, or I am on hold for ages. Messages on the portal are sometimes not responded to, or it takes a few days. The clinical staff has been nice, but harried. read more

This office is sketchy. They claimed that they billed my insurance (united) for an annual exam, with no pap smear, for $380. Keep in mind this was for 15 mins with the dr who was condescending, rude, and minimized the issues I've been having with my cycle while on spironalactone. I had to go to my PCP to get prescribed medicine to help with breakthrough bleeding or irregular cycles. The dr I saw was not only in-network, but my colleagues also use CWC and have never had an issue with their insurance here. Now here comes the kicker, they claimed United DENIED my claim, well, that was fishy since the claim was not showing up in my account. So I called United, and United said they never received this claim.... I called the Drs office back, and an agent kept denying this and said United denied the claim. This is a very basic service and should be free under my good insurance plan. In short, this place has a monopoly on the DMV area and has no Google page set up for reviews, for reasons like this. Don't go here, go out of your way to find a different gyno. I ended up getting my claim resolved but it took me calling and submiting a complaint to the attorney general to get them to look into this. The only reason this is resolved is because a kind United service rep helped me by calling them out on this and getting it sorted. Not worth the headache. Not to mention...the place is over crowded, wait room is always PACKED, receptionists are rude and they don't let you schedule in advance (not that I would want to again). read more

I've been a patient of Dr.Ken Blank for probably close to 35 years. Always fantastic care both during the exam and follow up. This was my first time that I had the pleasure of having Lauren Whitlock as the Medical Assistant. She was very thoughtful, patient and kind during the preliminary exam. Also unexpectedly, she asked me if I've gotten my flu shot yet. And did an excellent job as well administering at the end. She is a wonderful addition to the Capital Women's care team. read more

Had a last minute issue that prevented me from making my appointment on time. I had 2 appointments scheduled back to back. Specialist, then doctor follow-up. The goal was to reschedule and get similar appointments. Spoke with Lauren H., who patiently went through different days to get me rescheduled. She ended up finding something that was perfect. She made my experience so easy. Her customer service was exceptional!!!! read more

I always feel so welcome and the staff does a great job of making a safe space for the patients. Extra thanks to Stephanie, Lauren and Erica at the check out desk who brightened my day while making a follow up appointment. Thank you! read more

I have been a patient for over 10 years (with a hiatus due to an out of state move). I recently had my pregnancy care and delivery handled by several doctors at CWC, but particularly Dr. Schicor and Dr. O'Brien. I was a high risk patient, and felt very comfortable with the care I received. My schedule c-section delivery at Sibley was exceptional, and I was so impressed by Dr. O'Brien. I am so grateful for the kindness and care shown by all of the nurses, staff, and doctors at this office. read more

I am a patient with Dr. Safran for over 15 years. I wish I could clone this man to be all of my doctors!! Recently, I met Dr. Safran's new Medical Assistant, Kiran Singh. People! Have you ever met someone and felt confident they were in the right field? Ms. Singh impressed me so much I said to her, "you should be a doctor," because of the qualities she already has!! Qualities of patience, compassion, confidence, knowledge and a sense of being in the right place. I'm absolutely sure her colleagues would feel very comfortable working with her and absolutely sure her patients would be safe under her care and treatment. That's how she made me feel. Like she's got me!! Kudos to Ms. Singh as you take your next steps in the medical field. I will keep my eyes on you!! God bless you and your beautiful future!! read more

Doctors are pretty good, but office experience/patient relations aspect is 0/10. I always feel like the front desk people are angry with me every time I have to schedule my next appointment, and it feels like such a hassle to try and contact anyone at the practice over the phone. They also rotate doctors for every visit, and it would be nice to see the same OB twice. Would switch OB practices, but I am 6 months into pregnancy and can't change now; planning to switch to Inova for next pregnancy read more

I have been going here for years in spite of customer service problems (the dr didn't bother telling me I had a condition for at least two years she was tracking; you will never be seen within 30 minutes of your scheduled visit; they force you to check in electronically multiple times and charge you with no receipt at their kiosks) and recently was overcharged for not one but two visits, the doctor no-showed for a third (which they still charged to my insurance). I realize CWC is fairly dominant in the region and takes most insurance but if you have any other option highly recommend you take it. read more

I love my doctor (Dr. Schichor), but the people at the front desk are always unfriendly and the billing department's practices border on fraud. My latest frustration is that at my 6-week postpartum appointment they told me I owed them a bunch of money for the birth, so I paid them but it turns out they had submitted it to the wrong insurance and I didn't owe that money at all. I've now been trying to get it back for three months and still haven't gotten a refund, and the billing woman told me this was all MY fault, that I shouldn't have paid them in the first place, and that she certainly wouldn't have. What!?! Maybe it IS my fault - for staying at this practice for so long! read more

Dr. Kumar should be medically disbarred. Without ever informing me that there would NOT BE SEDATION, she performed an in-office D&C on me. The pain was unimaginable and excruciating. I was dry heaving on the table and she did not stop. Following the brutal procedure I developed severe scarring, which blocked my cervix and wouldn't allow my period to pass. I became a blood balloon. Now, despite being able to naturally get pregnant twice in the past 12 months, my uterus is unable to grow a lining sufficient to support a pregnancy. This is due to Dr. Kumar's savage, careless, and absolutely brutal D&C procedure. Dr. Kumar, you are the stuff of nightmares. read more

I have been a loyal patient of trustworthy & respectful Dr. Kenneth Blank for the past decade & counting. I was initially referred to Dr. Blank through the wife of a dentist I was seeing in Washington, D.C., and I was nervous, because Dr. Blank was the first male OBGYN I had ever seen. I could not be more pleased. Upon my return to Washington, D.C. from San Francisco in November 2011, where I had to leave a female OBGYN there, whom I adored & trusted - and she has long since retired - I was very nervous, as she & my male UCSF neurologist there had recommended IUD insertion for my estrogen-related migraines. This strategy worked! Dr. Blank successfully inserted my first IUD in November 2013, as - even though both my trustworthy doctors in SF recommended it - I was still nervous. However, unfortunately, when it came time to replace it in spring 2018, Dr. Blank could not remove it, as he could not see the strings! I was panicked, as I was moving back to San Francisco, and now no longer had an OBGYN there. My fear was not unmerited, given this is what happened there: - Dr. Andrew Brill (problem): https://www.yelp.com/biz/andrew-i-brill-md-san-francisco-5?hrid=NOSAkVdL0NMdL01wyxRrRg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) - Dr. Felicia Lester (solution): https://www.yelp.com/biz/ucsf-womens-health-at-mount-zion-primary-care-san-francisco?hrid=YxEHw-0srrpyWNzVILDGbg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) The only thing that kept me going was that - even though I was all the way across the country - Dr. Blank & his office still helped me! I told Dr. Blank the entire situation, via a phone call one Saturday morning in November 2018, and he was the *ONLY* doctor - at that time - who was helping/believing me. Dr. Blank completed all of my Medical LOA paperwork from work, given my migraines had spiked to 1 every 4 days, and I did not want/need any more drugs (with which my new neurologist, who was referred by Dr. Blank, here in D.C.) agrees are unnecessary. All I needed was for my IUD to be replaced, which Dr. Blank made possible. After a brief move to Plano, Texas, I was thrilled to return to Washington, D.C. in November 2020, and am back in Dr. Blank's safe care. :-) If you want a doctor who listens to you, respects you, treats you with the same respect he would treat a man, who respects & honored SCOTUS RBG, and who truly supports women, trust Dr. Blank. I do. read more

This practice is regularly running late. Their automated systems has massive glitches - sending reminders for appointments they've canceled without confirming with the patient and asking for information you then have to re-enter upon arriving for your appointment. I've had multiple billing issues with them over the years. Terrible customer service. read more

I love this place! I see Dr. Picco. She is so patient and has the most lovely bedside manner. I am extremely grateful for not only her but the amazing team at CWC. Deyonce in the call center was an absolute lifesaver in a time of need, going above and beyond to make sure I had care. I'm thankful for her assistance and positive attitude! read more

NEVER GO HERE! I keep getting incorrect bills to my house saying I owe hundreds of dollars because they billed a very old insurance I had over a year ago when I've given them my new one multiple times. Called over 10 times and no reply. Horrible staff and organization. Avoid this place like the plague. Awful practice. read more

Dr. Julian Safran is one of the best medical professionals I've known, in both knowledge and true caring attitude towards patients. He is calm, considerate, and down-to-earth, and very importantly genuinely pays attention to patient needs - including navigating the jungle of balancing needs with insurance. His assistant Kiran Singh has taken care of me a couple times now, and she is a fantastic presence. Kiran is calming, sincere, straightforward, and goes out of her way to make sure you're informed and comfortable. Whether she moves towards medical school or continues in her current capacity, she will be an asset anywhere she goes. Thanks to Capital Women's Care, a great office and all-around team. read more

CWC consistently delivers good care. Whether it's an urgent issue or a routine check up, I always feel taken care of and good hands! Doctors are knowledgeable and attentive. Staff is similarly helpful, organized, and attentive to patient needs. read more

I've been going to one of the practices in the Camalier building in Bethesda for at least 15 years. My first doctor was amazing but she retired after a couple of years. The I started seeing Dr. Kleinerman. She was nice, a little distracted but fine. I saw her for around 10 years. Unfortunately, when I tried to make an appointment just now I learn she retired end of 2024. If notices went out, I did not get one. So now I have find someone new there. But that practice doesn't have anyone available until summer. Actually, I could see the nurse practitioner or a male doctor. Which is fine but I'd rather see a female doctor. Last summer I had a lump that I needed to looked at. Dr. Kleinerman wasn't available so I saw Dr. Zang a young woman doctor. She was too tentative and uncertain about what she was doing. It was like she was terrified and couldn't get out fast enough. She said, "you're fine" and ran out of the room. I need to find another practice. read more

CWC has been so great for us - the doctors are all so kind and understanding, and the scheduling team has been so helpful as well. Big shoutout to Deon'Sai, who was an absolute rockstar in getting us a last minute sonogram appointment. We're so grateful for all of the hardworking folks at CWC! read more

I noticed the negative reviews towards the reception and admin staff but because I was interested in delivering at Sibley with a provider who could oversee my pregnancy for this, I decided to ignore them and call to schedule an appointment as a transfer ob patient given my insurance had changed to a platinum PPO plan and allowed me to expand my options. I have to agree with those who also had negative interactions with the admin to even try to schedule a new appointment. The woman I spoke with was rude, uninterested in her job and lacked any compassion or empathy given her role to assist doctors and their patients. I got the sense that she felt entitled to make decisions as to who the doctors will see or not see when that should not be up to her. As a patient who was interested in being able to not only receive quality care but also deliver at what's considered the top hospital for deliveries in DC, following my disappointing interaction with the admin at Capitol women's care, I instead reached out to the Georgetown Medstar ob team and received excellent communication and attention, and was able to get an appointment scheduled for the following week. read more

I rarely post reviews but Ive been to two different locations and had the same experience. First Im going through menopause no symptoms yet ( fingers crossed). Both times when I visited I told the provider I had no systems yet both times they tried to push didnt medications. Even though I said Im not experiencing anything they said well take the prescription just in case. I felt VERY uncomfortable with this. I decided never to come to any of the locations again! read more

Would not recommend this practice. Scheduling an appointment is impossible. If you call the office the endless phone tree tells you to go online to the patient portal to schedule. If you request an appointment through the portal you will never hear back. It takes 30+ minutes to get someone on the phone to schedule no matter what time of day you call. It is incredibly inconvenient and frustrating. They rely on kiosks for check in even though there is a fully staffed front desk right there (and it's not like anyone is busy answering the phone). The entire operation is just a technical nightmare. I've seen dr. Napoleon 3x now. The care has been fine at best. She is patient and listened to everything I had to say but was dismissive of my concerns and did not offer me any solutions. Each appointment I have received routine testing and been told I would receive a call to discuss my results. They have never called me to discuss. I will be looking for alternative care. read more

Unfortunately a few of the prenatal appointments I'd scheduled with CWC got bungled, and I was in a narrow window for times because I was close to the end of my pregnancy. I'm not sure why the appointments got cancelled (it was really frustrating since I had scheduled them far in advance), but when I called back to schedule them again, Deon'sai was really helpful. It was important to me to meet as many OBs as I could before going into labor (since I could get any of them at random for the birth), and with her help, I was able to find new appointment times that still let me meet the doctors I hadn't seen. As for care, I had a fantastic experience with some of the OBs like Dr. Schichor and Dr. Deselms, and most other doctors were fine. A couple of OBs are a little less patient and even rather cold, but despite that, I had a smooth birth experience. read more

I have been a patient at Capital Women's Care for several years and have always had positive experiences at the Fairfax, VA location. Since I live in Washington, DC, I thought it would be more convenient to visit this practice. I scheduled an appointment with the first available doctor, Dr. Napoleon, even though I had no prior medical history or relationship with her. Unfortunately, our interaction was unpleasant, as her responses to my questions came across as condescending. I ultimately left the appointment early without an exam because I did not feel comfortable continuing. I immediately scheduled an appointment at the Fairfax location, where I have consistently had positive experiences. read more

The so-called patient portal is useless. Cannot reply to the office's messages or request changes to an appointment. All rather useless particularly when no one answers the phone lines. Terrible patient relations. read more

Words can't express how much of an amazing experience I had in the care of Dr. Safran & his assistant, Kiran Singh. You can't teach a bedside manner like theirs and I would highly recommend visiting them for any of your gynecological needs. The entire experience with Dr. Safran was fantastic. He greeted me warmly and compassionately listened to my concerns and made sure the entire visit was informative, yet efficient & comfortable. As for my actual visit, he handled my issues like a pro and helped me make a game plan for the follow-up. He's one of the best medical providers I've ever seen -- not just for gynecology but overall. Also have to praise Kiran Singh. She was an incredible support throughout my visit -- she is so knowledgeable and competent, but she also delivers a great level of compassion. She made the pre-visit procedures seamless and collaborated with Dr. Safran to make me feel so comfortable. I have no doubt Kiran will be an incredible doctor! Thank you so much, Dr. Safran & Kiran, for making me feel safe and giving me the kind of care everyone deserves. read more

Lauren H. Saved me from loosing my driver's license in a machine. She was an angel to try to do everything in her power to correct the situation. She deserves a raise. read more