Great service! Juan was very helpful with all our AC unit needs. Great at communication and helped…read moreget our AC running like it was brand new. JJB has always come through and is fair in price.

We have always wanted to support someone in our area and found out about his business through our…read moreneighborhood. Juan was very professional and thorough. He cares about his clients and knows his work. He explains your situation in a way that you would understand. He also gave us a great recommendation on ventilation in our upstairs bathroom and told us rebate offers through RG&E. He is very personable, affordable and goes beyond what you would expect in customer service. The best part is he's considerate about your space and uses disposable booties when stepping into your house which I always appreciate. We would highly recommend him!

what I called this gentleman he called me back and then was extremely pushy about what his…read moreservices were going to be some of them being what I thought to be illegal break into service boxes or upgrade my 2017 or 2026 depending on what I wanted, I wanted somebody to come out and show up to my house and explain what was gonna actually I have no ability to understand why I hired an electrician. He was extremely pushy two days in a said, asked what show up and he was buying materials well, I was trying to do my due diligence to find two other people to give me estimates he did not like that and then he sent me a really nasty email telling me that he was the best there was and that he would no longer because he didn't want to fix anybody . I would not recommend him in any way shape or the end of that.

We go to James and team for all sort of electrical and contracting needs. He always delivers a…read moregreat job and helps us come up with creative solutions to code that meet our family and business needs. I've used him on about a dozen jobs over the years. He's in high demand, so suggest getting on his schedule.

Prompt response. Excellent advice. Outstanding work. I live in a 100 year old house that presents…read morechallenges to any contractor. They updated my kitchen lighting, replaced a variety of ad hoc additions in the basement, leaving me with a straightforward and efficient system, and replaced failed switches and outlets elsewhere in the house. (Did the same sort of work for a neighbor.)

I used Ellenwood Electric in 2009 when I bought my condo at the referral of my handyman. I had…read morebought a fixer upper, and my handyman who was redoing my condo, referred me to Ellenwood for the electrical work. I had my electrical outlets replaced, ceiling lights removed & replaced, ceiling fans installed, and a very problematic bathroom light was saved, and fixed so I could keep it (I love that bathroom light). Now 11 years later I have had no issues with anything electrical, and am pleased to know that everything is up to date, safe, and reliable. Definitely recommend Ellenwood Electric if you want reliable, safe, and up to date electrical work done on your home.

We had Maurice out for an estimate for a liner on our fireplace, he pulled the insert out of the…read morefireplace, mid-aligning our pipe. Called him back to ask him to put it back, and he berated me over the phone saying he would be liable if he put the pipe back and we didn't have a liner installed. Finally got him to say he would come back but he had to check his schedule and call me back. Never called me back, so 2 months later I called a manager. She sent 2 techs out the very next day who ruined the pipe even more (they tried to align it but left a huge gap and taped it back together with tape that is not rated for fireplaces!) and also tracked mud and soot all over my kitchen and carpet. I will never have them in my house again. Working with the BBB to have them pay my bill to get the fireplace fixed and the carpet cleaned.

This is a slippery company. They are not trustworthy when it comes to their billing practices. They…read moreclaim to give you a "break" on labor but truth be told they tack it on the part. If you have a warranty be very clear that they service THAT warranty, that the look at the warranty. My furnace wasn't working, I took the morning off to meet them so when they said it wasn't covered under the warranty, I was desperate and trusted them. The next day I found out it was covered, Empire wasn't honest. They weren't a contractor for that warranty company, Goodman/Goodcare/Asure. They charged $485 for the part and only refunded $250 and claimed the rest as labor which the tech said he was being nice and not charged me. But the warranty covers labor, but Empire isn't a service provider for said company. So I am being blamed by the warranty company for trusting Empire, Empire claims the are not liable because they didn't install the furnace. Integrity is not something they have, find another company if you don't have to use them.

This company is a scam. Do not call these people for services. I had Luis come out and do a project…read morelast summer. The project did not last the winter months and screws came out. Unsafe for family and elderly parent to walk up and down the porch with open protruding screws and panels. When I called and text, Luis ignored my calls and did not communicate. Zero customer service ! Sabrina makes excuses for workers., and think this is okay. I am still waiting for work to be fixed. Unprofessional people.

Very shocked and disappointed! I had called to ask about some repair work and was quoted a price. (…read moreNo contract, just a quote). Called around to check some other places, just to compare. Called handyman back to make a plan and was "boldly told" that the price I was quoted will now be almost $150 more! How? Why? (I wish I got a name of who I spoke with, maybe it was the same guy). Sounds to me like they might just be looking for a bigger payout, upset that I called other places to compare, or maybe the price quoted depends on who answers the phone. Must be how they do their business! Either way, I was NOT paying the higher price (or ANY price), especially with the unnecessary attitude I was given on the phone. Good thing, I just read some of their other not so good reviews... You should too.

Great company since i hired them about 5-6 years back. Still doing business woth them kn a yearly…read morebasis and highly recommend.

I cannot say enough about Arndt HVAC. Jason is awesome honest and trustworthy. He does not take…read moreadvantage of us old folks. I would recommend him and his crew to anyone! And of course he has Dash working with him. he is a sweetheart!

He was unreliable (canceled or no showed 4 times) and the little work that was completed was…read moreinstalled incorrectly and has to be ripped out. My house was an absolute mess after he left (drywall mud on my carpet, washing machine, floors, even in the floor vent!) and he damaged my brand new kitchen floor. He declined to work with us on resolving these matters and instead said his sister is a lawyer and he's "not obligated" to make this right. We ended up in small claims (where he also no showed). Now my next headache will be collecting the judgement against him. Awful experience all around.

JK was excellent from the start of my project! They return your calls explain everything they are…read moredoing with a reasonable estimate! Their work is excellent and can do most any job! They are honest about the time frame and show up when promised! You don't even know they are there after clean up each day! I would highly recommend them for any job big or small! RP

The A2Z Hardware team was prompt, polite, and professional. Those are the qualities that made them…read morea pleasure to work with. Whenever deciding on a contractor, you also want fair prices, and no surprises, and A2Z did well on that too. We did have a hiccup however, the team made everything right in the end. We have 2 tips that we think can take the business to the next level. There must be a clear understanding between both parties when doing the estimate. This will reduce the need for scope creep in the project. For projects that require cleaning up, you need to make sure there is a plan to remove the trash. You take it with you, or it needs to be bagged in contractor bags to be put out periodically with the trash. I wish your business the best. I have no doubt that they will take these tips into consideration going forward. We will be in touch for the upcoming project.

Company was hired to mitigate a leak in basement by washing and applying epoxy to a portion of…read morebasement wall. Contractor sub-contracted the work (without informing me know) and the sub-contractor damaged the walls by using incorrect pressure washer jet nozzle, ruining the foundation of house (knocked out mortar from foundation blocks). Brought this to their attention and they agreed this wasn't part of the original invoice, nor was it the intention. They told me to fix their mistake they must charge me an additional $900 on top of previously agreed upon price. This company does not do they work, they sub-contract it out. Your results will depend on who is available at the time to do the work. There are good reviews from people who have had good sub-contractors come in. There are also bad reviews from people who had bad sub-contractors come in. If a bad sub-contractor damages your property, it will become your financial responsibility to have it fixed.