Ami (owner) and his team are great! We needed help finishing a lead abatement process on our patio…read morethat we began ourselves and then realized was bigger than we could handle - specifically in TWO WEEKS before our sons 1st Birthday Party. Ami was honest, respectful, and gave us multiple options on how to proceed to keep our budget in mind. His team went above and beyond covering areas that we originally didn't anticipate, and focused on making sure first and foremost the area was safe for our toddler to play under. We'd highly recommend Ami & Haztek to anyone needing Lead Abatement work!

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

Burns company were prompt Explained the process perfectly Did a great job…read more No issues or problems Happy with there work

Professional & Highly Reliable Service Prompt, professional, and fast! They explained the lead…read moreremoval process thoroughly and kept communication 100% transparent. Once the proposal was approved, they finished the job in just a few hours. They took care of everything--including the insurance adjuster. All I had to do was sign the paperwork and open the door. They turned a highly stressful situation into a completely stress-free experience!

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

George and his team did a terrific job cleaning my contaminated house after the Palisades Fire…read more First they removed a massive amount of asbestos, then they removed a massive amount of toxic heavy metal dust eg lead. His team was there for several days, and they came back several times for free to re-clean certain areas until the lead levels tested low enough to be considered safe. George also made himself available to discuss test results at all hours, including nights and weekends.

Great company, would highly recommend. Had an asbestos job and Brian was really communicative…read morethroughout and got the job done.

Richard and his team were super helpful and quick. They answered every call and also answered all…read moremy questions. We were going to use them for work related to our property, but ultimately we had to go through the insurance company, so we were never able to work with them. But in terms of customer service, it was a great experience, and if I ever need any sort of mold remediation services, I will use them in the future.

We called California Certified a little while ago because we had a room that smells moldy. We…read morecouldn't figure out where it's from or if it really is mold. They came and checked everywhere in the room to confirm that there's no signs of mold or leak. They double-checked and even checked the rooms that were sharing walls with that one to be extra sure. They offered to do lab tests, but told us ahead that it was probably not worth it because it's expensive and they were sure it would come back negative (it did), they even did some google search for us to try to find what else that smell could be. They weren't pushy at all and were there to help us with what we needed. We had a great experience with them and would definitely call them again and highly recommended for anyone else!

Michael at Pro Environmental Testing was thorough and professional throughout the entire mold…read moreinspection process. He was very transparent with his pricing and there were no hidden fees which was nice. He did not pressure for more sample than what was needed. He even offered sound advice on which type of test is preferred for certain areas (swab vs air). He identified visible mold in multiple areas of my apartment and backed it up with lab-certified air and surface samples. The interpretation report clearly explained the findings -- including the detection of Stachybotrys (toxic mold) in the master bathroom -- and outlined exactly what remediation steps were needed. Highly recommend if you want honest, science-backed results and not just a guessing game. We will be using Michael's services again if needed.

I contacted them, and they were out within 24 hours. From the very beginning, they were incredibly…read moreaccommodating, friendly, honest, and--most importantly--thorough. They came out on a Sunday to perform the testing, and I had the complete reports in hand by Tuesday. Their professionalism, responsiveness, and attention to detail made the entire process seamless. I highly recommend them to anyone looking for reliable and trustworthy service!

Helpful staff Reasonable prices…read more Clean environment I have looked at a lot of different facilities in the area this facility is the best one . Don't waste your time looking anywhere else.

I pay extra money to have a space in the main building. I have had storage in that building for…read moreover 10 years. In the last three years, the "A" building has started flooding. Last year I lost personal items, and furniture has been damaged. Not enough to claim insurance, but enough to ruin the legs of expensive furniture items. Paperwork that is irreplaceable was also ruined. And, I was one of the lucky ones, the unit next to mine was almost completely flooded. This year I asked whether the flooding issue had been addressed, since winter is coming, and I was assured that it was taken care of. Today I got a call, my unit is flooded AGAIN. They do not give a storage discount for the inconvenience, and last year they had no idea where the water was coming from. So, the office staff passed on the info that the issue had been addressed, and obviously the ownership has not done anything. The office staff is always polite and helpful, but the flooding issue is simply bad business, and the management ignores it.