Four years ago, we had a basement water problem and ServPro Wheaton came out right away to help,…read morethen later we had them back to do the restoration. They did very good job in both regards. Just this week we needed documentation at the request of the people buying our home. Christy in the office did a great job in getting us exactly what we needed in a very timely fashion. This kind of support is greatly appreciated and completely demonstrates that the firm is in business for the long run.

I waited several weeks before writing this review because I wanted to give the company an…read moreopportunity to make things right. Unfortunately, after being ignored for weeks, I've given up hope that they will. They came to our unit to perform mitigation work after water damage caused by an upstairs neighbor. When they finished and left, we discovered that the cover for our ceiling fan junction box and one of our light fixtures were missing. I contacted them within an hour of them leaving, and initially they were responsive. However, they repeatedly sent me photos of an entirely different light fixture in a different room of our home (our kitchen instead of our living room) and insisted they hadn't removed anything. I explained multiple times that they were looking at the wrong room, and I even sent my own photos, but they continued to insist they were correct. Eventually, communication stopped. The supervisor, Aldo, called me once, but I wasn't able to answer immediately. I returned his call and sent a text within an hour, but I never received a response. Despite promising that the light would be replaced, I've been completely ignored ever since. We are now left without a light fixture and have to purchase a replacement ourselves and pay someone to install it. The lack of accountability and follow-through has been extremely disappointing. I understand mistakes happen, but ignoring a customer instead of resolving the issue is unacceptable.

This outfit is the best. Hectors technical knowledge , and advice was much appreciated. Great…read morecommunications with the office and work crew. Totally happy with my new roof and gutters!! Material delivery, installation and cleanup was seamless. Would hire them again anytime the need arises

My roof was completed by Gary and his team at Top To Bottom Construction and they were excellent!…read moreVery good quality work. John Pham

RUN!! We had a few projects going with Dan, and as one was wrapping up, I asked for photos of the…read morecompleted roof work since it is difficult for me to access and inspect myself. I also wanted the photos for my records and documentation on the house. Dan said he would send them, but I never received anything. Interestingly, Dan had no problem stopping by our home unannounced to collect the remainder of the deposit. Dan and his crew also installed a gutter on our flat roof. The very first time it rained, the gutter did not work properly and overflowed from the front instead of draining correctly. We contacted Dan to come back out and investigate the issue, and we have not heard from him since. Overall, the experience was disappointing. There was a lack of follow-through, poor communication, and work that felt rushed or incomplete. After reading other reviews, many of them sound very similar to our experience. We were told the roof came with a "10-year warranty," but that does not mean much if you cannot get the company to return calls or come back out when there is an issue.

I have been waiting 7 weeks for a scope of work and pictures from storm damage. I told Dan that…read morethese items were needed as part of an insurance claim. I authorized the work based on the fact Dan assured me everything would be sent to me that same day. They cashed my check within 5 days, but provided me with zero documentation. Not even a receipt! Dan came by 3 weeks ago and said he'd have everything sent to me immediately. Still nothing! I have called and texted numerous times. Very disappointed. JF Chicago

Frank arrived as promised and did a thorough inspection of roof and interior. I've showed be damage…read moreI never knew was there and thanks to him he dealt with my insurance company which intern covered the damage that was visible and hidden. Interior wise also was reported and paid for thanks to Frank for working hard. As to repairs the workers arrived worked hard and completed my new roof within two days. Property was cleaned up and they did a wonderful job. Interior wise also the workers arrived at the time they stated. They went right to work and repaired 3 sealing and painted two others. The job was completed as stated and was done very professionally. I am very happy with the results and I would definitely use A1 Roofing again. Very Highly recommended.

I filed a claim a little later than most people in my area I noticed everyone had a sign in my…read moresubdivision with Franks name and the company A+Roofing. I started to ask my neighbors if they were happy with A+ and they all had good things to say. So I called and within a couple of days my claim was started. It was scheduled ahead of time and my insurance company cooperated. So my claim process began. The roof was replaced in one day. The debris was cleaned. The gutters were done the next day. I will continue to recommend A+Roofing to my family and neighbors and I will call them in the future. I appreciate all the help that Frank gave me throughout the entire process. Highly recommend this company.

Stay far away from this company. Branden came to my door and used what can best be described as…read morescare tactics to try and get me to hire this company. He touched another company's fans and turned them off, which i did not ask him to do and he was not authorized to do, and he refused to turn them back on when I asked him to. I had to ask him twice to leave my home and he wouldn't leave. I asked him to put everything he was suggesting I do in writing, which of course he never did. It's incredibly rude try and take advantage of someone when they are already down on their luck. Stay away from this company.

Requested an estimate for mold prevention. He's very cooperative with our realtor and generated an…read moreestimate for mold prevention within 24 hours.

My bathroom floor was being replaced and once the toilet and tiles were removed, it was discovered…read morethere was damage to the subfloor due to an undetected toilet water leak. Maurice from ProTech Restoration came out to assess the damage and to determine if I needed mold remediation services. His assessment was that I should just have the damaged part of the subfloor removed around the toilet. If there was evidence of mold on the underside of the subfloor, or on the joists, to contact him for a re-assessment. Maurice even suggested that I send him a few pictures after the subfloor was removed for him to review. It was determined that all I needed was a partial replacement of the subfloor. I appreciated Maurice's honest professional opinion. He could have easily suggested services that I did not actually need. I hope I never have a need for mold remediation services, but if I do, or if I know anyone who needs this service, I know I will recommend ProTech for an assessment.

ProTech handled the water mitigation and construction concerns we had with ease. Marshall Pierce…read more(water mitigation) and Manny (Construction) were friendly, responsive and professional. Although the water in the basement was a couple of years ago, Marshall even returned to my home recently to complete a moisture reading and to reassure me that no water or moisture was present in my basement. Excellent customer service during what can be a stressful time.

Had John come out thought he was honest boy was I fooled…read more Paid him a deposit was to start roof in two weeks per John's word, one week went by, dsecond week came and went, fourth weeks came and went, sixty week came and went finally after 12 weeks, 4 months they came out did a shoddy job. Run from John Gorgol not honest takes depsits and then sits on them.

Called John (president of the company)per a recommendation from my insurance company for a quote…read moreon our roof and siding loss due to the tornado last year. John came out and gave me his spiel about how well he worked with the insurances and would provide a quote in about a week. Never heard back from him. I made numerous follow up calls only to be ignored. Don't waste your time on this business.

Inland did a complete reno for me at my home, guys did a great job. Good communication, Great work…read moreall around. Highly recommended. Thanks Guys - Lee

Installed on two new gas fireplaces, very good quality, professional work…read more Both fireplaces were installed within 3 days.