First off it took a while almost 2 hours to appraise my 2011 Chevy Cruze. But I am satisfied as…read morethey honored my online offer and once they looked it over (it was busy today) I was able to sign off on everything, they made it super easy to do. Thank you Nieko A for your assistance!

I just arrived home after a smooth, fairly quick visit (with my parents) to sell one of their cars…read more I was skeptical even though I had heard good reports from friends. I filled information out a day in advance and was given an online quote that was emailed to me. I booked a time to go today and the whole process took between 30-45 minutes and we left with a check for the amount I had received in the email the day before. I wouldn't hesitate to go to CarMax in Peabody, MA again. We worked with Roland and he was terrific to me and my parents and explained everything.

October 1, 2015 Let…read moreme preface this review by saying that, in general, I never write these things. Usually, the service or item I receive is what I expect and there is really nothing worth taking time to share. That IS NOT the case this time! Let me explain; I needed a car to replace the aging one my daughter was driving. After multiple internet searches, I found what we were looking for listed on line at Bill's Auto Sales. I called and spoke with Tony, he assured me that the car was available and, as I was unable to get there until the next day, I should call there again in the morning and speak to Glen so he would know when to expect me. I did just that, and Glen offered that he would hold the car for me while I made the hour and half drive to check it out. When I did arrive, both the car and Glen were there and he gave my daughter and me a free hand in looking it over. It was just as described on their website. He was very open, giving me the Carfax and in telling me the short comings of the vehicle they had found, as well as, how those items would be addressed. After a test drive we were able to settle on a price and a deposit. Due to my schedule we made arrangements to pick up the car the following week, giving Bill's Auto time to make the agreed upon repairs and get the paper work in line. During that week, Glenn messaged me a number of times regarding the progress on both. These guys really communicate well! We indeed picked up the car as planned, took a test drive and agreed that the repairs were complete. Bill's Auto took care of the registration transfer and we were off. My daughter loves the car! So here's what my take away is.. Bill's Auto Sales and in particular, Glen provide an excellent environment for purchasing a car. I found them to be accommodating, friendly, and excellent communicators but above all else they were honest. In discussing the vehicle ..no excuses were made, no stories made up. Buying a car is a big purchase and is never without some amount of compromise working with someone you can trust is key in getting the best deal.. these are your guys. I highly recommend Bill's Auto Sales

Great place to buy a used vehicle. No pressure, very helpful and thorough. Discovered a few issues…read moreafter my purchase and they took care of them, no problem. I would buy from them again, no question

As good as it gets is right! We have never had a more pleasant experience buying a car. Desi was…read morelovely to work with, always kept his word, and was very straightforward in every aspect of our transaction. Would absolutely recommend him to anyone and will come here first the next time we want to buy a used car. Can't say enough good things!

I've been car hunting for months with mixed results and about to give up and then called Steven at…read moreDesi's. In our conversation I felt more comfortable than any other "cold call" to a car dealer and checked out Desi's Dealership. He had the car I was looking for at a great price. Even though he's 45 minutes from the house it was well worth the trip. When I test drove the car I had two minor issues that he addressed (brakes + loose feeling steering.) When I took delivery everything felt right. I'm happy with my vehicle and the way he handled things. He went above and beyond through the whole transaction. I would highly recommend Desi's (Steven) to anyone shopping for a used car in the greater Boston area.

Just bought a 2015 Ford F-150 from Dean at 222 Newbury Motors. I was leery about buying a vehicle…read moreonline, and flying in from out of town to do so. But, Dean was honest and responsive through the entire process. The truck was exactly as described, and there were no surprises. I'd buy from him again. He honestly did a great job.

I bought a used 4 Runner from 222 Newbury St about a month ago and was very pleased with the whole…read moreexperience. From the day I walked through the door Dean and his staff were helpful and very responsive. The problem I had after the sale was handled immediately and without questions... and that part of car buying one hates the most ... the price negotiation, was right to the point and very fair. Shopping for a used car is tricky especially with the multitude of guys popping up on Route 1, you can go here with confidence.

Dara was great. Very polite helpful and patient. My overall experience with Dara a North Shore…read moreMazda was great.

LIARS!!! Extremely misleading and unprofessional experience. Scammers!!! Just expect lies after…read morelies from these people. Casey E, the sales manager, made it a key selling point that the vehicle (a preowned Tesla) included Full Self-Driving, repeatedly emphasizing that it added $12,000 in value to the car. Based on that, I agreed to the deal and put down a down payment. After everything was signed, I found out the car does NOT include FSD - a major misrepresentation. Once this was confirmed, there was no effort to adjust the price to reflect the missing $12,000 feature. The value of the car clearly changed, but the price did not. When I raised the issue, they admitted the mistake (but still blamed the owner that sold them that car???) and offered no real solution other than canceling. No accountability and no attempt to make things right. All they offered was a free car detail to the loss of the $12,000 car value??!!!! Trying to get my money back has been just as frustrating. I spent the entire day trying to reach to the GM Xavier. When I finally did, he said he would check on my refund for the down payment and then left for the day without any update or follow-up!!!! So unprofessional as a GM. This was not just poor communication - it was a complete lack of transparency and accountability from start to finish. I would strongly suggest staying away from these scammers. They have no problem lying to make a deal but make you go through all these hoops to get your money back

Been coming to this gas station nearly weekly since I moved to Peabody about 7 years ago. Bit short…read moreon cash after just starting a new job and haven't had time to do Instacarting. I come here on the morning of 6/9 and ask for $10 dollars worth of gas on my card. Something I've done plenty of times. Guy who I've never scene before claims their minimum is $15 so I didn't get any gas. If you don't want my money, I'll spend it elsewhere I guess

Don't have your car fixed at this place or your putting yourself as well as anyone driving with…read moreyou in danger and anyone else on the road. If you go back to complain after getting your car fixed inproperly they will assault you! Maybe even rip your cellphone out of your hand and throw it in the street like they did to me when I said I was recording my assault. I would not let these people put air in my tire they are rude and combative

Any review rated over 1 star is a lie or from someone that knows them personally , with a company…read morelike this you should be able to rate 0 stars. All the reviews stating issues from the very start and the car they purchased not have been fully gone through and checked like it states on the website for this place, "every car we sell is inspected by our AAA certified mechanic", is a total lie. They do not have their cars serviced by any certified mechanic, they also flat out refuse to give any paperwork for any repairs that they do to whatever you buy from them, every time you ask for anything showing what repair was actually done, they will give you excuses and promise to give it to you. I had brakes, muffler, tires, a totally rotted out front frame (that the owner, Eddie told me he knew about and forgot to tell me before I purchased the car, and several other repairs done and never once would be given any form of paperwork showing the repair. I was told Eddie misplaced the paperwork, the mechanic still had it, its around here somewhere and we'll look around for it and most recently, the wonderful phony typical used car dealer, Mike Doucette told me and also Eddie himself, "I pay for the repair, I get the paperwork, not you"! Obviously if they really had a AAA cert mechanic, they would have no problem, giving the paper work for any and all repairs they do, no matter who pays for it. Not one repair done by them was done properly or fully completed. The fact they Eddie and Mike admitted to me that they both knew about the through rotted frame and let me drive it like that until the muffler had issues and a "real" mechanic looked under the car, and noticed the rotted frame, speaks volumes of the way these guys care about what they sell and to who and the standards and morals they both have. They buy the cars they sell dirt cheap at the auctions and pass them off to innocent people just to make the sale. They will tell you "we literally just got the car in today and haven't had time to have our mechanic go through it yet, but it will be fully gone through and any issues found will be fully fixed" I was told that for 2 cars I looked at and both had been listed on their site for sale, one was on for 3 months and the other had been listed on their site for 5 months. When you call them out on any issues, with me they were all very dangerous issues where the car should never have been sold to anyone, Eddie will blame Mike Doucette (Mikey D) for smoking crack and steeling from him and Mike Doucette will blame Eddie for being in a rehab for drugs. Both of these "men: are the bottom of the barrel when it comes to being used car salesmen, guys like them are what have given any car dealer, salesman a bad reputation. This "dealership" needs to be looked into and closed down. It honestly comes across as a cover for selling something else!! Please Beware!!!

NO,STARS!! Sold a friend a Jeep and it's a lemon, he took…read moreit back and said will sell it and give her money he gets from selling it, but it's not listed on his website and has been in back of building in a corner with other cars(truck) blocking it so it's not able to see it to sell it. Also I had a run in with owner years ago when looking at cars and was very rude and pushy. Don't buy from this guys unless you want a lemon of a car.. he has had this car for sale supposedly for like 2 years. He should be able to just give her back her money, but because of him she has no car and no money to buy another car.....‍‍

Very good place to buy a car, my salesman Boris was great, I went in one day to ask a Question on…read moremy car, he was off, a young lady named Rachael said she would be happy to help me, she came out to my car and spent about 20 minutes and then let me know if boris was not around that she would be happy to help me any time, also stopped by the service dept. And Gordon took good care of me. To sum it up, Volvo Village is a nice place to buy before, during, and after the sale

I believe I was lied to. It costed me almost $700 today and will cost over $500 more to fully…read moreremediate. Two years ago, in 2023, I purchased a vehicle. I asked multiple times that the wheel locks be removed and was adamantly assured they were removed. This week, I brought the car to a tire shop to replace the tires. Not only were there wheel locks on all four wheels, but, two of the locks were over-torqued and stuck, so, the mechanics could not remove them. Today, I brought the car to my local dealer and it took their maintenance team over FOUR HOURS of actual work and a BLOWTORCH to remove the locks. (I was there waiting for six hours.) The bill was nearly $700. The rim was unavoidably damaged and will cost more than $500 in addition to replace. LET THE BUYER BEWARE.

This was my first time bringing my car for service to this dealership and I am so happy! My…read moreappointment was at 9 for an oil change and a couple of recalls that came out on my car. I made the appointment online and requested a rental for the day. I arrived at 8:30 and Kristin was more than helpful even though I was early. Because it was my first visit my oil change and tire rotation were free. And I sat in the waiting area for about 5 minutes and enterprise was there to pick me up and bring me to my rental. Simple I know, but I had a Hyundai previously and they gave me a hard time about a rental even if I paid out of pocket?? So they had me wait like 3 hours and 3 hours on your only day off is a lot of time lost. Really hate Hyundai village I brought it in for a coil misfire a part that cost $16 I had the diagnostic from a local gas station but they wanted to charge me $150 for their diagnostic and he said he would waive it and just charge me labor. They wanted to charge $500 for labor so I told them to pack up my car and he tried to charge my the $150 he said to waive. Hate them. Thanks Chevy for making my day easy!

In 2023, I bought a 2019 Chevrolet Trax at the Herb Chambers Danver location with 19,000 miles and…read morehas been nothing, but a mistake! The vinyl molding on top of the car doesn't stay in place. Was replaced twice by Herb Chambers Chevrolet in 2024 after the Salesperson helped me out. Still flutters in the wind driving at 50 - 60 mph. Now at 41,022 miles, the AC stopped working. Are you kidding me. All of this is out of warranty with only 41,022 miles. This car was likely a used "piece of crap" and probably had issues from day 1. A lesson learned.