Rod definitely knows his job great service nice person on time. Good pricing you don't need to call…read moreanybody else.

Guess he did decent job, but was snarky when asked questions. Must have been having a bad day.read more

Quality Trailers installed an electrical connector for towing on my hybrid PU truck. Great service…read morestart to finish and competitive pricing. Friendly and professional.

I was in a difficult spot. Kolton was honest, true to his word and understanding. I purchased a…read moregreat trailer at a fair price. He answered all of my questions, and followed through with everything we spoke about. Truly a great experience with great people! 10 out of 10, I will recommend quality trailers in Chino Valley to anyone who asks me!! Thanks!!

I don't even know where to begin. We brought our 2017 Ford Focus in for two recalls after buying it…read morein December and receiving notices in March. I spoke with Larry on March 16 and dropped the car off March 17. Right away, Larry was rude--chastising me for not bringing it in sooner, despite us just getting the recall notice. He also made inaccurate claims about our brakes just by looking at the car, clearly assuming I didn't know better. My husband and father are mechanics, and I have extensive experience working on cars myself. We only came in because recalls are fully covered. We were told the repair would take about a week to a week and a half, but they had our car for 20 days (March 17-April 6). No one suggested ordering parts ahead of time to reduce downtime. Communication was extremely poor--I had to call multiple times for updates, and Larry often said he'd call back but never did. After 16 days, they finally called (the only time they initiated contact) claiming the engine cover was cracked and would cost $400. The photo showed no oxidation or debris, indicating it likely cracked during service. The manager confirmed bolts in that area were removed and torqued. I pushed back, stating I wouldn't pay for damage likely caused by their mechanic, and said I'd escalate to Ford Corporate. They eventually covered it. The manager also acknowledged they usually order specialty tools before taking vehicles, which clearly didn't happen here. I raised concerns about the delay and lack of communication--he apologized and said he'd address it with Larry. They offered a rental, but I would've had to drive to Prescott and put down a $200 credit card deposit. I don't use credit cards, and while another location suggested using their business card, this dealership refused. We ended up sharing one car for the entire time. We were told at one point the car would be ready the next day, but delays continued (first a broken bolt, then the engine cover). We finally got the car back April 6--20 days later. Overall, the biggest issues were poor communication, lack of accountability, and Larry's rude behavior. We were considering buying a Ford truck (we pay cash and just bought a ranch), but after this experience, we will never buy a Ford again--mainly because this is the only dealership within 50+ miles and we refuse to deal with them. I would not recommend this dealership--or any Galpin Ford location. I documented all conversations from March 16-April 6 and will be advising others to avoid them.

We brought our 2011 Lincoln MKZ hybrid in for an oil change. I've made an appointment online when…read morewe arrive. We are promptly greeted by Matthew the service writer. My white leather seats and stirring will be recovered with plastic immediately and he said he would be in touch with us through text messaging service was provided promptly. We will be back for our next service when it is due thank you very much.

Driving a 1937 Ford Pickup street rod to the 100th anniversary of Rt. 66 from Phoenix when my…read morevehicle began to lose power and would no longer perform well enough to continue from the Prescott area. Friday midafternoon in Prescott was not the ideal time to run into vehicle problems. My first contact was with Paul S. of Classic Restorations and Sales. Paul went out of this way to assist a fellow classic car enthusiast and ultimately directed me to Keven at Nichols Autofab. What a great experience!! Keven went out of his way to make room for my classic vehicle when room in his shop was at a premium. Keven agreed to immediately attend to my needs and further agreed to ensure the vehicle was secured inside the business and not left outside. A trip that had been in the plans for almost a year was clearly in jeopardy. Between Paul and now Keven I was able to continue on with my plans to drive Rt.66 as a participate of the Rt. 66 fun run. Repairs were to the point. Fair in price and done by a very understanding and confident staff of personnel. As a member of a National Car Club, we are very cognizant of auto service centers that provide minimal services and at an inflated price when we are traveling while knowing we are at the mercy of unscrupulous mechanics. I cannot emphasize how the services at Nichols Autofab were so very much apricated and welcomed. An unfortunate incident did two things; brought me peace of mind for the service and repairs completed and the meeting of two great men that I will consider a friend that I will indeed continue to praise.

Nichols AutoFab, Great shop! I went and talked them great…read morebunch of folks. I scheduled a lift kit install for my 22' Toyo FourRunner TRD-ORP. Kevin and I discussed the best option for my needs "Icon" good stuff! They got it done in one day! Fair price! Friendly knowledgeable staff Top quality workmanship. I highly recommend Nichols AutoFab. Don't go anywhere else they can do it all, next step tires!

Bathroom faucet leaking like the Titanic. Dale and Ian came out 20 minutes after I called and fixed…read moreit with new fittings and a new faucet. No more leaks. Nice guys, too. Awesome, Quick service. HIGHLY recommend. Don't look elsewhere!

We are up in Prescott Valley for the summer and the toilet in our motorhome broke. We called Dale…read moreand he and his helper came out the next day and fixed it. I highly recommend them and are thankful for such fast service.

I needed some work done on my 2021 Harley-Davidson Road Glide Special before heading out of town…read morefor a few days on a long ride. I called several shops around Prescott and Prescott Valley, but most either didn't answer or pushed me to voicemail. Full Speed Motorcycles actually picked up the phone, listened to what I needed, and got me in that same afternoon. They got right on it and diagnosed my bike, and didn't waste any of my time. They even noticed my clutch needed adjustment and dialed that in for me. I was back on the road with what felt like a new bike and the clutch adjustment is amazing. I've dealt with shops all over the country during my military years, and the customer service and workmanship at Full Speed Motorcycles is some of the best I've experienced. No upselling, no wasted time, just quality work done right. As a general rule of thumb, I don't give 5-stars on a first review, but I've since brought the bike back for additional upgrades and have been consistently impressed every time. Solid shop, solid people, and quality work. Big thanks to Mike and the crew at Full Speed Motorcycles. -PJ

Long story short . Do not take your motorcycle there. Was not happy with his level of expertise …read more So I asked him to close up my bike so I can take it somewhere else . I paid $300 for an oil leak that I have now . Thank you very much my friend

I dropped by Summit 4x4 and met with Lee who scheduled an appt for a multi point inspection of my…read more 2004 TJ at my request. I had recently purchased this jeep and wanted it gone over to see what I could not see. They spent a good amount of time and when the inspection was over, Lee discussed all of the issues, Texted and Emailed me the results of the inspection which included videos which clearly described everything that should be looked at and replaced/repaired. I was given a very clear document which included costs for repairs. I was very pleased at the entire experience. Wynn S.

Make sure they check your Blinker fluid... Spending over 10k$ with this business. While being…read moretold over the phone of the needed repairs. BLINKER LIGHT FLUID, go ahead and change the headlight fluid also please. I Will not be coming back.

Fantastic dealership. Very professional and friendly. Highly recommended !…read more Very honest and transparent.

Great service and expert advice. Very honest business. I have been taking my motorcycle to since I…read morebought it and they have really helped me keep it running all at very reasonable price. I highly recommend them to everyone.