I needed some work done on my 2021 Harley-Davidson Road Glide Special before heading out of town…read morefor a few days on a long ride. I called several shops around Prescott and Prescott Valley, but most either didn't answer or pushed me to voicemail. Full Speed Motorcycles actually picked up the phone, listened to what I needed, and got me in that same afternoon. They got right on it and diagnosed my bike, and didn't waste any of my time. They even noticed my clutch needed adjustment and dialed that in for me. I was back on the road with what felt like a new bike and the clutch adjustment is amazing. I've dealt with shops all over the country during my military years, and the customer service and workmanship at Full Speed Motorcycles is some of the best I've experienced. No upselling, no wasted time, just quality work done right. As a general rule of thumb, I don't give 5-stars on a first review, but I've since brought the bike back for additional upgrades and have been consistently impressed every time. Solid shop, solid people, and quality work. Big thanks to Mike and the crew at Full Speed Motorcycles. -PJ

Long story short . Do not take your motorcycle there. Was not happy with his level of expertise …read more So I asked him to close up my bike so I can take it somewhere else . I paid $300 for an oil leak that I have now . Thank you very much my friend

Called these guys to have basic service work on bike. Was told all they will do oil and tires!…read moreAnthony would not even give me the time of day or redirect me to another shop for help. Poor customer service

I brought my 2007 Yamaha V Star 650 to Prescott Cycle Service with leaking carburetors. The repair…read morewas impeccably performed and my bike now starts with the tap of the start button. Prescott Cycle Center also adjusted my clutch, my review mirrors and placed my battery tender cable in a more appropriate place without me even asking them to do those things and they did it at no charge. They just did it because they thought it should be done. I can't say enough good about Prescott Cycle Center and I would definitely take my bike back to them and recommend them to my friends.

The Flagstaff location was not very friendly or helpful, but this cottonwood location was amazing…read morethe whole team was great. Heather and Mike made it easy and ensured they got us our UTV 3 days ahead of when it was supposed to be ready. I shopped around and prices are competitive as well. The service department is amazing we look forward to being long time customers !

I bought a Royal Enfield GT 650 from James. My order was a little complicated because I wanted a…read moredifferent color from what they had and a few other things, but James made it happen. Had a few hiccups, but James got right on them and made it right. I live an hour away, but will definitely be going back. James went way above and beyond to make me happy. Thanks for all your help.

Fantastic dealership. Very professional and friendly. Highly recommended !…read more Very honest and transparent.

Great service and expert advice. Very honest business. I have been taking my motorcycle to since I…read morebought it and they have really helped me keep it running all at very reasonable price. I highly recommend them to everyone.

Matt and all of his staff are awesome and I've sold a couple bikes through the store and they did…read moreme right. I also have them service my Moto Guzzi Norge and a few of my other bikes and they are dependable, fix things right and their labor charges are very fair. Very highly recommended!!!

AKA Powersports Outlet this place is a gem hidden in plain sight…read more Like Gary from an older review, I was also on a long road trip, from Denver to SoCal on a Ducati. Pulling off in Prescott to check directions and get a drink, a good samaritan pulled into the gas station behind me to inform me my rear tire was worn down to the cords. I knew it was squaring off but this meant my trip was in jeopardy. Friday afternoon 2pm I'm frantically calling around for a motorcycle shop that had the tire I needed *and* would mount it same day. After a couple calls to Mesa (whoops) I found these guys. Initially they asked if I could bring them just the wheel off the bike - me with my meager road toolkit said...maybe? After explaining my situation (I needed to be home by Monday) - they agreed to squeeze me in. Got a new Diablo Rosso III mounted balanced and out the door quickly and for a very reasonable price. Browsed their great selection of gear and bikes while I waited. Made it home no problem despite monsoon rains in Arizona. Highly recommend these guys.

Been to this place twice now and both times the folks there were super helpful, answered all my…read morequestions and when they did what I needed were impressively quick about getting it done. This seems to be the place in town to take your bike and I can definitely see why. Glad I found them.

I have a 2008 Road King and was camping in Bellemont AZ for three days. Went out for a ride and…read morebroke down on S State Route 89A. Wasn't sure what was causing the bad grinding/vibration kind of noise. After having no luck calling two Harley shops and a private shop, I talked to the guys at Blue Collar Customs. They said they know what it's like to be traveling and brake down. We got the bike to them just before closing and they got right into it to find the problem. After finding that my drive belt had some teeth missing, they called a bunch of contacts to find a new one in stock. We drove to Phoenix to get the new belt and back to Blue Collar to drop it off so they would have it Saturday morning. They put the new drive belt on, new seals and fluids to have it ready for me before close that day. Jim & Chayne were awesome and completed the flawless repair as quick as possible so I could continue with my travel plans. They went beyond normal customer service to help a stranded biker.

Amazing service and quick repairs, not like other shops around. Price was great as well.read more

Great shop, quality work. More expensive but they really get the job done. Very knowledgeable and…read moredetail oriented mechanic.

Came in with my 2016 370 z and I messed up the transmission to the limit, Mike was super helpful…read moreand helped me with an expensive job! I totally recommend this shop... my car difficulty is 5/5 and these guys handled it with ease. Super affordable as long as mikes there. 5 starts easy

I had an awful experience with this shop and would not recommend them to anyone. I brought my car…read morein to have the transmission rebuilt. The owner called me and said it was the worst possible scenario and would cost the highest price they charge. I trusted them and paid the full amount, hoping to have a reliable car again. The car drove once and then wouldn't start. When I called to report the issue, they immediately tried to blame me--saying it must have been something I did. It turned out the computer programming (which they outsourced to another company across the street) was done incorrectly. I had to pay out of pocket to tow my car back to them, and the owner refused to reimburse me, arguing with me the entire time. They kept my car for another full week. When I finally picked it up, it started--but the A/C no longer worked, even though it was working perfectly before. When I called, the owner dismissed it and said it was just a "coincidence" that it went out at the same time. Every time I brought up a concern, he backpedaled to avoid responsibility. Later, a mechanic inspected the A/C and said it looked like parts were broken--right around where they would have installed the battery. On top of that, the incorrect programming kept frying my battery, and I had to buy two replacements. When I got my car back the second time, the brackets for the battery weren't even reinstalled--they were just left on the floor of the car. The final straw was when I noticed greasy, oily handprints all over the inside roof and visor above the driver seat. When I called to ask about it, the owner responded sarcastically with: "You're upset about a little dirt inside the car?" He was incredibly rude, did poor-quality work, broke things, and refused to take accountability for any of it. To this day--five months later--my car still isn't fully repaired. It continues to have issues, but I'm too afraid to bring it back to them even though I have a warranty through their shop. That's how little trust I have in them now. I ended up having to take out a second loan and buy a new car because I had already paid everything I had to fix this one--and they left me with an unreliable mess. This place caused more damage than repair and has zero professionalism or integrity. Avoid them at all costs.