We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

We had a complete first floor makeover, including tile and carpet removal. The project was to…read morereplace the old flooring with new laminate flooring. The team of installers were top notch, paying particular attention to every detail. They were professional, incredibly efficient and we are extremely happy with the results. We would recommend Creative Floors anytime, anywhere!

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

They arrived on time, were considerate when moving my furniture, & did an incredible job! Joe went…read moreabove & beyond by filling a 1/2" gap between the slab & foundation with insulating foam! The 3 guys worked incredibly hard & really were outstanding. I highly recommend!

Steve at Savo Carpets was very patient and understanding. He and his brother-in-law do the work…read morethemselves. They take great pride in their quality of work and they took the time to bring us samples and see what we'd like. We chose the Spun Wool from Montage II Shaw carpet collection for the bedrooms. Steve took time to identify and fix any squeaks he encountered. He also sources his carpet padding from higher density which makes it more comfortable to walk on and reduces noise! The difference is night and day. We are very pleased with the results! Pricing was also reasonable compared to other quotes we received.

Steve did an amazing job on our stair carpet installation! He walked us throughout the entire…read moreprocess, from carpeting material selection, removal, padding suggestions (for noise and comfortability) and installation! I would highly recommend Steve to anyone looking for carpet installation!

Everything about this company is top notch. From helping with selection to rapid delivery. Had…read morecarpeting replaced in two bedrooms. They showed up on time and were extremely efficient. Excellent communication, friendly. Couldn't be happier with the results.

We were considering carpet bc of a spill in one room that we didn't know could be removed. RM was…read moreadamant that there was no way to remove the stain and we would have to replace the entire carpet in the house. We selected a carpet and they insisted we come to the showroom - clearly to aggressively upsell us. Then they came to measure and the measurements of the rooms and closets were inflated significantly. Further, upon consulting Reddit , I was able to find a simple way to remove the stains so we do not in fact have to replace the carpeting in the entire house. Also the estimate was higher than others we received. We had used RM regularly for cleaning but they have lost my trust and respect in this experience.

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.

I cannot say enough good things about the team that refinished our hardwood floors. Brian was at…read moreour house to prepare an estimate the next day after I called. The team to do the work showed up on time, were very polite, kept it clean, and did a spectacular job. I wish we would have taken a before picture because the floor was terrible. The after picture looks like brand new floors were installed. Wow! Thanks guys!

Update: they have finally gotten back to me (after 4 emails, an estimator coming out, and 2 phone…read morecalls) and they will re-glue the vinyl threshold tomorrow at no charge (and the guy Clinton who did it was impressive! I tipped him). The owner was able to suggest some other options for downstairs flooring that may better suit our desire to have a darker floor. We do absolutely love the Kardean Luxury Vinyl floor in Opus that we have upstairs, and would love to install that downstairs, seeing that refinishing the cherry colored Brazilian downstairs is so expensive and it does not change it's color. The Kardean Luxury Vinyl Opus floors that they installed upstairs in our master bedroom and hallway were quite good for $3000 back in 2019. The floors are beautiful, easy to clean (I have 2 dogs) and sturdy. The issue is that the vinyl thresholds that were provided are of so-so quality (it appears that Kardean does not have a decent threshold), so, unless Creative Flooring make their own out of wood and match the color, you're stuck with bad thresholds. I pushed for this on one of the bathrooms adjoining the floor, and that threshold is excellent. I wish I had pushed for that on all the thresholds. We make sure to step over and not on the thresholds to preserve them. Their recent proposal by Fernando Reyes to refinish our downstairs wooden floors seems quite high at $5400--there's around 568 sq feet--dining room, half bath, kitchen, family room. He said we have Brazilian Cherry (installed by previous owner), and I thought it could be darkened, but he said not. Update: after my talking to the owner Fernando says yes he can darken it but gave me no idea of what color it would turn into. $5353 --$9.42 a sq foot. I'm not sure I have solid cherry either, as another company said I have an engineered cherry that can only be sanded once. So.... And, I'm still in disbelief that the measurements are not quoted on my estimate at all. When I measure, I get 568 feet for half bath, small hallway, kitchen, family room, and dining room. So, I also asked re the Kardean glue down flooring and got 2 options: 1. $6919 to glue Kardean vinyl to existing hardwood floors. That's a really high charge considering the Kardean Opus vinyl is now discontinued, and can be gotten delivered to my home for 3K 1000 sq ft easily searching online. So, they're charging me $4K for installation. They know it's been discontinued because I told him, after researching it myself. $12.18 sq foot for vinyl 2. $6469 to float Kardean vinyl on foam to my existing hardwood floors (in case someone wanted to have the hard wood later on) $11.38 a square foot. Not sure why this would be less than above. Can you see how insane these quotes are? I was quoted $2000 to do this job as a wood refinish back in 2012 with the repairs and moving of the appliances. I almost think I could get quotes to rip out the cherrywood and replace it with engineered maple for these costs on luxury vinyl. I don't know what the story is here, but I'm guessing their hardwood salesman is third party and he only gets a fraction of what he quotes me and he prefers to quote for wood refinishing over installation of vinyl (maybe vinyl goes to someone else). I'm not sure if their salesman is telling me the truth about the thickness of the cherry as why would another company tell me it's very thin, and can only be sanded and refinished once. So, as they say, get at least 3 different quotes.