We had a water leak from our upstairs bathroom, into our newly remodeled kitchen and down into the…read morebasement. Three floors of our home sustained significant and notable water damage. I was given Mike Butler's (at Rubin and Rosen), contact information from the contractor who remodeled our kitchen, and Mike was at my home within 1.5 hours of my initial contact. He met the insurance agent at our home and immediately led the entire process for us, including ensuring the proper abatement was completed by the restoration company Total Restoration Industries(excellent as well), and negotiating a fair and equitable claim with the insurance company. When the insurance company wanted to re-inspect the property prior to final adjudication of the claim, Mike made himself available and was in our home alongside the insurance representative, answering any questions that came up. Again, Mike led this entire process to perfection. Bottom line, Mike is the consummate professional, knows what he is doing, and it is clear he knows how to partner with the insurance company to ensure a fair resolution to our claim. The end result will ensure that we are able to repair the damage to the home from the leak, without worry. Highly recommend if your home or office has sustained damage, that you give Rubin and Rosen a call. EXCEPTIONAL service. Thank you Mike Butler for all that you did for us.

Very professional and able to advise during a very stressful situation. They negotiated and handle…read moreeverything with the insurance company and made sure we were able to get a very nice payout to cover our damages. I highly recommend Jimmy.

Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

I met Joe when an unfortunate, unexpected incident occurred at my property and I had to put in an…read moreinsurance claim for the first time. I was panicking and had no idea how to navigate the system. Joe called me instantly after I sent an inquiry email, reassured me, and worked around my inflexible work hours to schedule a free consultation at my place after work hours that same day. Joe was extremely dependable, responsive, professional, honest, and knowledgeable. He saved me a lot of stress, time, and energy. He helped me put in the claim, met with the insurance adjuster, and kept me well informed throughout the entire process. He wasted no time, and went above and beyond to obtain all appropriate paperwork: from what the insurance needed, to legal statements from the insurance company protecting me from any liability claims against me for the damage. He remained easily reachable all hours of the day. Joe even went out of his way to deliver the check to me so I could have it ASAP. I would definitely recommend him and use him again.

Hello... Where do I…read morebegin , after enduring the lost of everything my family and I owned was so devastating .. I had an amazing Public adjuster named Joe Miranda (Diamond Adjustment inc) ...who made the transition smooth in every way possible we really didn't have to lift a Finger . Thank God I went with my GUT because approximately 15 fire adjusters showed up and I didn't know what to do nor who to go with .. Good friend of mine referred Joe Miranda).. He was awesome and the best thing that happened to us during that time . IF you're ever in a House Fire which I wish no-one should have to go through. Joe Miranda from "DIAMOND ADJUSTMENT INC" I would definitely recommend them for the Job .. Serge Desilus

5 star consultation!!!…read more Direct. Highly knowledgeable. Articulates complex information in a way that is understandable for someone with little/no insurance claims experience. Organize yourself. State high level the facts of what happened. Then just listen and answer questions. Keep listening and take notes if this is all new to you (it was for me). I was able to ask questions and learned a lot more, which helped me make a decision the following day on how to move forward.

We were so devastated when our restaurant burned down last year and we find it hard to understand…read morewhat losses our insurance company will pay. However, one of our customers, referred us to a public adjuster, Brian Evans, of Eastern Public Property claim and Risk Management. Brian walked us through our policy and explained to us in details what is covered and how to approach the insurance company. We discovered that we were under insured and to rebuild our restaurant, we need double what our policy would pay out. Fortunately, with Brian's help, we managed to squeeze an additional 50% more from insurance; which reduces the amount by thousands of dollars to rebuild! Brian also offered to help analyze the insurance coverage for our other stores so we will not be caught under insured again - for Free. What great service!! We will use Brian and Eastern Public if something unfortunate happened to us again and we whole heartedly will recommend this company.

A fire broke out on my building confined to the 3F but causing extensive smoke and soot damage,…read morethank the gods my smoke alarms worked and no one was hurt! The first immediate call was from my 1st f tenants screaming at me. I live long distance. The second call, within the hour was from Chris Persky who was on the pavement talking to my tenants and calming them down: he explained to me who he was and what he could do for me. I had no idea what an adjuster did, I somehow trusted him over the phone mostly because of how he was dealing w. the tenants in real time there. On the 3rd day after he began working for me, I signed a contract with him. I am truly glad he was there, I feel very lucky he was! The ensuing ordeal to bring my place back to livable condition (3 apartments +store) took about a year and a half. The insurance company was horrid but Chris stuck with it every step of the way to get my max. I am going to outline here the entire process for the benefit of anyone who might end up having a fire like mine, steep learning curve and how could a single building owner like me know all these things? it's my only property and at the time I was living long distance. My 1st F tenants were always extremely difficult, asking for give backs and improvements, mean and nasty, abusive to workers I sent it. Nightmare! Their floor, was untouched by the fire but from the get go, I could see their brains working on trying to get the most $ they could from me and making trouble which they did big time. For them, I would need a lawyer and 8 months loss of rent and misery to evict them. Chris, bless his soul, "got them" from the word go, was a perfect gentlemen with them, explaining what their rights were and giving them help and advice. They tried their hardest extort things from us. Chris became my emotional support during my dealings while they tried every devious trick in the book to make things hard for me: I had sympathy for them, but they wore it totally out! Chris had the place cleaned for them top to bottom but they complained it was not a good job and so we had it cleaned again, yet they were difficult allowing access. Red Cross dealt with anyone with housing issues; my 2F tenant had apartment insurance and therefore got housing. They had to leave all the personal effects which were under lock down in my place. Chris helped them with all their concerns and I felt so relieved to have him do this. He dealt with ALL their concerns. These tenant issues alone? were worth his fee. Chris called in a demo company. This was a bit confusing for me, I somehow thought that this group was sent by the insurance company to keep the cost down. That was not the case: it was a company known to Chris that then, I hired to do the work. The only bad thing about this company was that they should have tested for asbestos because it later showed up in the hallway plaster but they got the job within 2 weeks. My 1f tenants decided they did not want to re-occupy the space which they had put major $ into (store and apartment combo) and sought to cause chaos with me, lobbing 5 different Violations against me, some absurd (mailbox not attached to wall). They were also very very nasty to me and to Chris but he never "cracked" and always reported to me the dialogues he had with them. Then, asbestos was found in the hallway: this is something no building owner wants to hear; this set back my renovation by about 3 months. The city steps in and drives the process. Chris got the insurance company to pay out money for the remediation; did not fully cover it btw, but honestly? I did not expect I would get anything for that. (PS Big Apple remediation were fantastic! see my review of them) During this entire process, Chris was ALWAYS responsive! most often answering me within minutes. I can't tell you how important this was to me and kept me calm and like there was really someone there to help. There was some tension over the fact that the insurance company wanted only to pay to "put things back as they were" and not, for instance, pay for updating the electrical which may have been damaged by the fire. They wanted me to simply "clean" the soot, prime and repaint. I ended up doing substantial upgrades to the space that made it safer. Chris understood this and we worked to get my max payout. The other thing was that the process dragged on forever for many reasons, Seneca Insurance (don't use them!) was the worst on getting me my money and this DELAYED my renovation by months and months! my contractor of course would not work without money so I lost more months of rent that was necessary. Chris did get me the max of rental loss which if I had fully understood my insurance company is not a full payout but a % on the total. (make sure you understand this part of your insurance policy). In closing? Chris and Anton where GREAT available 24/7 as stated by others and that was truly amazing! You would be lucky to have Chris on your job.

I am not writing about the experience I had had with Anton as a whole. My complaint is with the…read morePublic Adjuster Larry M. As an adjuster he gets you the money from the insurance company that will cover your losses. But as a person of relaying information to you from the insurance company, he is a disaster . Had a fit in the Kitchen in Jan. 1021. Has a lot of smoke damage in which most of the contents of the house were emptied into a pod in the driveway. The pod needed a permit in which it was Larry's job as a Public Adjuster to advise the home owner to apply for a permit with the town. Larry M. did not do this. Blamed everyone for not acquiring the permit. Subsaquintly I was issued a summons on the pod which I fortunately had dismissed. The real resulting problem came right after this. I had to start repairing and replacing damaged items from the fire. With most of my belongings in the pod, it would have been a simple task. Had to replace carpeting with hard wood floors and to paint the entire house. The Insurance company adjuster told Larry M. that, because there were no permits issued on the pod, that the contents either had to be removed and placed into storage, or removed and placed into two rooms of my house. That is not how this wend down. I was told by Larry M. I had to get permits for the work to be completed on the house, which is a big lie, because there was no structural damage, and no plumbing or electrical work. Larry M. also stated to me that the contents had to be placed back into the house. I had no choice with the information relayed to me by Larry M. but to put the contents back into the 2 rooms. NEVER let Larry M. relay information to you. Get it directly from the horses mouth. This cost me months in which I could not start repairs. Now the contents has to be taken out by a contracted mover and placed into storage. The insurance company knows the truth as to what transpired and is paying for the removal and storage while the repairs are being done. Pictures of wall to wall boxes and furniture should be visible. I DO NOT recommend Larry M. to anyone attempting to hire a public adjuster from Anton Adjusting.

Public adjusters with experience and knowledge. I have worked with them for a few years and have…read morenever experienced better service with expert knowledge. They make the hardest job easier and achieve superior results. They work hard on your behalf and do everything possible to get you the customer the best results. I strongly recommend them

Kind, friendly and honest service!read more

We had a fire at a neighboring store which caused extensive damage to our store and products. Its…read morea very tough time and unfortunately there are a lot of companies who send out their "adjusters" to "help" you out. They have their badges and IDs around their neck to seem official and immediately ask for your info, as you are watching the FDNY break down your store front.. NY Adjustment, is quite different. Very professional, and they treat you with respect. After speaking with Louis, their onsite agent, Anthony came onsite to discuss our claim. They brought in the right companies to evaluate the damage and we were able to receive full asking from my Insurance Company. It was dragging along, and Anthony knew the right way to proceed to finish the claim. They have been in business long enough to know the network and fellow colleagues in the business. Acting and dressing professional goes along way too.. Highly recommended, i do not regret a thing.

We contacted NY Adjustment Bureau and worked with Anthony S. Luparello, SPPA the day after we had a…read morefire in our house. They came on a Sunday to assess the damage and by Monday, the team of inspectors and Insurance Representatives were at the house. It was very impressive to see how fast the wheels were turning to repair our home. Anthony took care of everything, he dealt with the insurance company and ensured that my husband and I had temporary housing. He retained the contractors, cleaners, Tech Company, movers etc. and was responsible for the entire restoration. The contractors, which Anthony hired, were very professional and they completed the project, working in unison with the insurance company. Soon after we moved back into our house, we had a flood in the basement. Once again, Anthony took charge of the situation and the restoration was completed with alacrity. We are very happy to be back in our beautiful home and we highly recommend Anthony Luparello, for his expertise and care.

I wish I could put 10-stars behind this firm. We unexpectedly had a fire in my family home and I am…read moreso lucky my Google searching brought me to Luparello's firm. I cannot saying how amazing this team is and how they lead with empathy during the whole claim process for me and my family. I 100% recommend this firm and working alongside their whole team was such a pleasant process - it alleviated so much burden of my shoulders during a time of crisis. Some of my family also speak Spanish and luckily they also speak Spanish as they were able to provide comfort during the whole process. This group is amazing and they know the industry so well. You will not be disappointed in using this firm.

Anthony was a pleasure to work with, very professional and on top of things. I had fairly…read moresignificant water damage that involved a few parties and Anthony was my quarterback in this fiasco. I had spoken to another adjuster before Anthony, but got a bad vibe from him. Spoke to Anthony afterwards and knew he was my guy instantly--he knows his stuff, isn't too pushy, and is very accountable. He negotiated a good outcome for us quickly and helped us navigate everything. Highly recommend anyone who is dealing with significant damage and homeowners insurance to talk to Anthony!

Do NOT HESITATE to call Jason as soon as you have a damage to your home, or property. A public…read moreAdjuster knows all the ins and outs of the business, and can help you to retrieve as much of your damage as possible. Be aware that all your possessions will be prorated for their age and type. Jason took the time to explain everything to me. Jason provided me with experts who evaluated the costs of construction and then worked with the company adjuster to get me the highest possible price for the new construction. Jason took my calls at all times. Due to Jason's thoroughness items I did not even think of were brought to my attention and I was able to recoup the highest possible monies for my damage. All fees paid to Phoenix were well worth it.

From the owner: With over 20 years representing homeowner, commercial and inland marine claims, The Phoenix Public…read moreAdjusters Group will advocate for the policyholder in adjusting and negotiating a maximum settlement for our client.