My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will…read moretry to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim. Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us. The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months. David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!

Yelp review for Dave…read more In this day and age having insurance is a necessity, whether it's medical, auto, home, life insurance, etc., and one rarely gives it much thought beyond that. The expectation is generally that as long as one has insurance coverage, then you and/or your property are protected. And that is exactly how we viewed it, right up to the day that we actually needed to use our property insurance. That's when we realized just how convoluted the entire claims process can be. That unfortunate day came to our family one February morning when our house caught fire due to an accidental electrical shortage, the flames having engulfed not only our personal belongings, but also destroying significant portions of our long-lived home. We were, however, fortunate that no one in our family was harmed and that within 15 minutes the local firefighters were able to quickly control the fire. However, as it dawned on us that our home was covered in soot, drenched with water, and suffering from significant structural damage, feelings of loss and confusion began to overwhelm us. To say the least, we had no idea how to proceed over the coming days with beginning the process of restoration. This is when Dave from Rubin & Rosen Adjusters introduced himself and quickly became our guiding light through the entire claims process. His calm, professional, and confident demeanor provided much needed comfort and clarity during a time of immense confusion. He concisely explained his role in navigating the world of insurance claims and how we could most effectively determine the extent of the insurance company's liability. Things didn't always make sense at the time, but it was clear from the outset that this was someone who was actually on OUR side, representing us and our needs to the best of his abilities as we sought to reap the maximum benefits provided by the insurance that we had been diligently paying for over the years. During Dave's investigation, he helped us discover the reach and associating limits of our existing insurance coverage. Upon receiving an estimate for the damages from our insurance company, our immediate thoughts gravitated to why the number appeared so low, in our opinion. But thanks to Dave's expertise, he knew exactly how to probe the damages estimate and fight to get us the full claims benefits that we were entitled to. He was with us every step of the way, personally handling all claims matters, and would even drop by to visit us to ensure that things were proceeding smoothly. Now even more than a year later, Dave continues to speak on our behalf with continuing claims and support us every step of the way. Dave and his entire team have our utmost gratitude for their ongoing support, and it is our pleasure to recommend them to anyone who needs help navigating the murky waters of the insurance claims process and reaching a fair and equitable settlement.

Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

Do NOT HESITATE to call Jason as soon as you have a damage to your home, or property. A public…read moreAdjuster knows all the ins and outs of the business, and can help you to retrieve as much of your damage as possible. Be aware that all your possessions will be prorated for their age and type. Jason took the time to explain everything to me. Jason provided me with experts who evaluated the costs of construction and then worked with the company adjuster to get me the highest possible price for the new construction. Jason took my calls at all times. Due to Jason's thoroughness items I did not even think of were brought to my attention and I was able to recoup the highest possible monies for my damage. All fees paid to Phoenix were well worth it.

From the owner: With over 20 years representing homeowner, commercial and inland marine claims, The Phoenix Public…read moreAdjusters Group will advocate for the policyholder in adjusting and negotiating a maximum settlement for our client.

Kind, friendly and honest service!read more

Public adjusters with experience and knowledge. I have worked with them for a few years and have…read morenever experienced better service with expert knowledge. They make the hardest job easier and achieve superior results. They work hard on your behalf and do everything possible to get you the customer the best results. I strongly recommend them

Anthony and his team were wonderful to work with. He was calming and at a time like this, it's…read morewhat you welcome. He made the process much easier and took the weight off our shoulders. Our outcome was excellent. When you have a home "disaster" he's the guy you want to call!

Anthony was a pleasure to work with, very professional and on top of things. I had fairly…read moresignificant water damage that involved a few parties and Anthony was my quarterback in this fiasco. I had spoken to another adjuster before Anthony, but got a bad vibe from him. Spoke to Anthony afterwards and knew he was my guy instantly--he knows his stuff, isn't too pushy, and is very accountable. He negotiated a good outcome for us quickly and helped us navigate everything. Highly recommend anyone who is dealing with significant damage and homeowners insurance to talk to Anthony!

Following a storm that caused damage to our building, GEM Adjusters LTD. was contacted and asked by…read moremy Condo in Brooklyn to come by in order to provide us with some general information about the public adjustment process and also to discuss whether we might benefit with using them to settle our claim. After a quick visit to our building and a brief discussion of how they might help, it was ultimately decided that it would be in our Condo's best interests to simply go with the insurance company's private adjuster. Despite the fact that GEM Adjsters LTD. had advertised on their website that "no up front fees are ever charged to you" and in fact ultimately did nothing to adjust our insurance claim, GEM Adjusters LTD. nevertheless decided to sue my Condo for compensation falsely claiming an alleged breach of contract. Because there was never a compensation agreement entered into, I was perplexed as to why GEM Adjusters was seeking recompense. Needless to say, our Condo spent much time and a lot of money from our operating budget attempting to resolve this troubling matter through the courts. After nearly a year of them pestering us to monetarily settle the case, they eventually decided to drop their lawsuit against my Condo, only after I had been compelled to bring a counter lawuit against GEM Adjusters LTD. for their bad faith in the service of public adjustment with my Condo. In spite of the lawsuits dismissal, as I've previously mentioned in this review a great deal of time and money was lost on account of GEM Adjuster's unfair business practices. Because of this bad experience with GEM Adjusters LTD., I would strongly urge anyone who is thinking of using them as a public adjuster to be extremely wary.

It is a pleasure to be providing a review for NYTDR, because I originally contacted the company…read morebased on its outstanding reviews from other delighted clients. In my research, the consistent high ratings in NYTDR reviews was unique. Now, my own experience confirms these exceptional reports. I contacted NYTDR on behalf of my age 88 partner after a fire in his kitchen left that room in bad shape and everything in his small apartment covered with soot. State Farm had assigned a company to help us clear the apartment, and we had met with a representative of a State Farm construction contractor. I decided to do some research and found NYTDR. I wish I had engaged them from the start. Michael, the NYTDR construction manager, worked tenaciously for five months to get a reasonable payout from State Farm. Michael's skill and knowledge achieved a result that was way beyond what we could have done based on our naive understanding. Through it all, as the months of following up with State Farm dragged on, Michael was a reassuring cheerleader. NYTDR gave us an incredible price that includes everything. On top of skill and commitment to clients, we feel that this company is amazingly generous. Today, we met with Michael and some of the NYKB staff to move forward on the renovations. It was a wonderful experience. We were impressed by not only the professionalism of each person we met but even more by the light in their faces, the pride and pleasure that they experience in helping clients like us, clients whose homes and lives have been seriously disrupted. My age 88 friend has been out of his home of 50 years for 10 months. When we left the NYKB experience today, I think I saw the sparkle of his old optimism and humor.

Last year, my family and I went through the nightmare of a small kitchen fire that left significant…read moresmoke and structural damage throughout our apartment. We were devastated and didn't even know where to start. That's when we found NYTDR (New York Total Damage Restoration), and they truly turned a disaster into a manageable process. From the beginning, their team walked us through every step with patience and compassion. They assessed the damage, explained what needed to be done, and gave us a clear plan and timeline. What impressed me most was how they coordinated with our insurance company, making sure nothing was overlooked. I honestly don't think we would have received half the coverage if it hadn't been for their expertise and persistence. The crew handled everything -- from smoke and odor removal to structural repairs and even repainting. They worked cleanly, showed up when they said they would, and always kept us updated. When unexpected issues came up (like hidden damage behind the walls), they were upfront about the options and helped us make informed decisions without pressure. By the time the project was done, our kitchen -- and honestly the entire apartment -- looked better than before the fire. The finishes were beautiful, and the space felt brand new. Beyond just restoring our home, NYTDR gave us peace of mind during an incredibly stressful time. I can't thank them enough for their professionalism, honesty, and quality of work. Perry Hiiman is a man of his word and most importantly is a genius. If anyone is ever dealing with fire damage, I can wholeheartedly say NYTDR is the team you want on your side.

We contacted NY Adjustment Bureau and worked with Anthony S. Luparello, SPPA the day after we had a…read morefire in our house. They came on a Sunday to assess the damage and by Monday, the team of inspectors and Insurance Representatives were at the house. It was very impressive to see how fast the wheels were turning to repair our home. Anthony took care of everything, he dealt with the insurance company and ensured that my husband and I had temporary housing. He retained the contractors, cleaners, Tech Company, movers etc. and was responsible for the entire restoration. The contractors, which Anthony hired, were very professional and they completed the project, working in unison with the insurance company. Soon after we moved back into our house, we had a flood in the basement. Once again, Anthony took charge of the situation and the restoration was completed with alacrity. We are very happy to be back in our beautiful home and we highly recommend Anthony Luparello, for his expertise and care.

Our investment building had a fire and we were forturnate to have Anthony as our public adjuster…read more He fought for every single penny for us to rebuild our building. He was also a great legal adviser throughout the whole claim process. His service is a solid 5 star. Highly recommended. Toan Nguyen