My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will…read moretry to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim. Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us. The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months. David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!

Yelp review for Dave…read more In this day and age having insurance is a necessity, whether it's medical, auto, home, life insurance, etc., and one rarely gives it much thought beyond that. The expectation is generally that as long as one has insurance coverage, then you and/or your property are protected. And that is exactly how we viewed it, right up to the day that we actually needed to use our property insurance. That's when we realized just how convoluted the entire claims process can be. That unfortunate day came to our family one February morning when our house caught fire due to an accidental electrical shortage, the flames having engulfed not only our personal belongings, but also destroying significant portions of our long-lived home. We were, however, fortunate that no one in our family was harmed and that within 15 minutes the local firefighters were able to quickly control the fire. However, as it dawned on us that our home was covered in soot, drenched with water, and suffering from significant structural damage, feelings of loss and confusion began to overwhelm us. To say the least, we had no idea how to proceed over the coming days with beginning the process of restoration. This is when Dave from Rubin & Rosen Adjusters introduced himself and quickly became our guiding light through the entire claims process. His calm, professional, and confident demeanor provided much needed comfort and clarity during a time of immense confusion. He concisely explained his role in navigating the world of insurance claims and how we could most effectively determine the extent of the insurance company's liability. Things didn't always make sense at the time, but it was clear from the outset that this was someone who was actually on OUR side, representing us and our needs to the best of his abilities as we sought to reap the maximum benefits provided by the insurance that we had been diligently paying for over the years. During Dave's investigation, he helped us discover the reach and associating limits of our existing insurance coverage. Upon receiving an estimate for the damages from our insurance company, our immediate thoughts gravitated to why the number appeared so low, in our opinion. But thanks to Dave's expertise, he knew exactly how to probe the damages estimate and fight to get us the full claims benefits that we were entitled to. He was with us every step of the way, personally handling all claims matters, and would even drop by to visit us to ensure that things were proceeding smoothly. Now even more than a year later, Dave continues to speak on our behalf with continuing claims and support us every step of the way. Dave and his entire team have our utmost gratitude for their ongoing support, and it is our pleasure to recommend them to anyone who needs help navigating the murky waters of the insurance claims process and reaching a fair and equitable settlement.

Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

Do NOT HESITATE to call Jason as soon as you have a damage to your home, or property. A public…read moreAdjuster knows all the ins and outs of the business, and can help you to retrieve as much of your damage as possible. Be aware that all your possessions will be prorated for their age and type. Jason took the time to explain everything to me. Jason provided me with experts who evaluated the costs of construction and then worked with the company adjuster to get me the highest possible price for the new construction. Jason took my calls at all times. Due to Jason's thoroughness items I did not even think of were brought to my attention and I was able to recoup the highest possible monies for my damage. All fees paid to Phoenix were well worth it.

From the owner: With over 20 years representing homeowner, commercial and inland marine claims, The Phoenix Public…read moreAdjusters Group will advocate for the policyholder in adjusting and negotiating a maximum settlement for our client.

Kind, friendly and honest service!read more

Public adjusters with experience and knowledge. I have worked with them for a few years and have…read morenever experienced better service with expert knowledge. They make the hardest job easier and achieve superior results. They work hard on your behalf and do everything possible to get you the customer the best results. I strongly recommend them

I wish I could put 10-stars behind this firm. We unexpectedly had a fire in my family home and I am…read moreso lucky my Google searching brought me to Luparello's firm. I cannot saying how amazing this team is and how they lead with empathy during the whole claim process for me and my family. I 100% recommend this firm and working alongside their whole team was such a pleasant process - it alleviated so much burden of my shoulders during a time of crisis. Some of my family also speak Spanish and luckily they also speak Spanish as they were able to provide comfort during the whole process. This group is amazing and they know the industry so well. You will not be disappointed in using this firm.

If there were 100 stars I'd give them to Anthony Luparello. Not only was he at my property within…read more30 minutes of calling him but I received my claim money within 2.5 weeks of my first call to him and it was DOUBLE the amount i expected.. WOW. The following week I received 3 months rent loss on my property. Incredible knowledge and outstanding service throughout. THANK YOU for helping my family and I in a time of crisis. Always will refer him!

Hello... Where do I…read morebegin , after enduring the lost of everything my family and I owned was so devastating .. I had an amazing Public adjuster named Joe Miranda (Diamond Adjustment inc) ...who made the transition smooth in every way possible we really didn't have to lift a Finger . Thank God I went with my GUT because approximately 15 fire adjusters showed up and I didn't know what to do nor who to go with .. Good friend of mine referred Joe Miranda).. He was awesome and the best thing that happened to us during that time . IF you're ever in a House Fire which I wish no-one should have to go through. Joe Miranda from "DIAMOND ADJUSTMENT INC" I would definitely recommend them for the Job .. Serge Desilus

I met Joe when an unfortunate, unexpected incident occurred at my property and I had to put in an…read moreinsurance claim for the first time. I was panicking and had no idea how to navigate the system. Joe called me instantly after I sent an inquiry email, reassured me, and worked around my inflexible work hours to schedule a free consultation at my place after work hours that same day. Joe was extremely dependable, responsive, professional, honest, and knowledgeable. He saved me a lot of stress, time, and energy. He helped me put in the claim, met with the insurance adjuster, and kept me well informed throughout the entire process. He wasted no time, and went above and beyond to obtain all appropriate paperwork: from what the insurance needed, to legal statements from the insurance company protecting me from any liability claims against me for the damage. He remained easily reachable all hours of the day. Joe even went out of his way to deliver the check to me so I could have it ASAP. I would definitely recommend him and use him again.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Top notch company. Had multiple positive experiences with them. Communications were excellent and…read morewould recommend them to anyone in search of their service.

We contacted NY Adjustment Bureau and worked with Anthony S. Luparello, SPPA the day after we had a…read morefire in our house. They came on a Sunday to assess the damage and by Monday, the team of inspectors and Insurance Representatives were at the house. It was very impressive to see how fast the wheels were turning to repair our home. Anthony took care of everything, he dealt with the insurance company and ensured that my husband and I had temporary housing. He retained the contractors, cleaners, Tech Company, movers etc. and was responsible for the entire restoration. The contractors, which Anthony hired, were very professional and they completed the project, working in unison with the insurance company. Soon after we moved back into our house, we had a flood in the basement. Once again, Anthony took charge of the situation and the restoration was completed with alacrity. We are very happy to be back in our beautiful home and we highly recommend Anthony Luparello, for his expertise and care.

Our investment building had a fire and we were forturnate to have Anthony as our public adjuster…read more He fought for every single penny for us to rebuild our building. He was also a great legal adviser throughout the whole claim process. His service is a solid 5 star. Highly recommended. Toan Nguyen