My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will…read moretry to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim. Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us. The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months. David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!

Yelp review for Dave…read more In this day and age having insurance is a necessity, whether it's medical, auto, home, life insurance, etc., and one rarely gives it much thought beyond that. The expectation is generally that as long as one has insurance coverage, then you and/or your property are protected. And that is exactly how we viewed it, right up to the day that we actually needed to use our property insurance. That's when we realized just how convoluted the entire claims process can be. That unfortunate day came to our family one February morning when our house caught fire due to an accidental electrical shortage, the flames having engulfed not only our personal belongings, but also destroying significant portions of our long-lived home. We were, however, fortunate that no one in our family was harmed and that within 15 minutes the local firefighters were able to quickly control the fire. However, as it dawned on us that our home was covered in soot, drenched with water, and suffering from significant structural damage, feelings of loss and confusion began to overwhelm us. To say the least, we had no idea how to proceed over the coming days with beginning the process of restoration. This is when Dave from Rubin & Rosen Adjusters introduced himself and quickly became our guiding light through the entire claims process. His calm, professional, and confident demeanor provided much needed comfort and clarity during a time of immense confusion. He concisely explained his role in navigating the world of insurance claims and how we could most effectively determine the extent of the insurance company's liability. Things didn't always make sense at the time, but it was clear from the outset that this was someone who was actually on OUR side, representing us and our needs to the best of his abilities as we sought to reap the maximum benefits provided by the insurance that we had been diligently paying for over the years. During Dave's investigation, he helped us discover the reach and associating limits of our existing insurance coverage. Upon receiving an estimate for the damages from our insurance company, our immediate thoughts gravitated to why the number appeared so low, in our opinion. But thanks to Dave's expertise, he knew exactly how to probe the damages estimate and fight to get us the full claims benefits that we were entitled to. He was with us every step of the way, personally handling all claims matters, and would even drop by to visit us to ensure that things were proceeding smoothly. Now even more than a year later, Dave continues to speak on our behalf with continuing claims and support us every step of the way. Dave and his entire team have our utmost gratitude for their ongoing support, and it is our pleasure to recommend them to anyone who needs help navigating the murky waters of the insurance claims process and reaching a fair and equitable settlement.

Hired by my insurance when car was in an accident out of state. They failed to communicate at every…read morestep of the process. Called to find location of car. Said they were coming to look at car that day. They never showed. Next communication was when they called to ask permission to tow my car to a salvage yard because it was totaled. I denied permission and I called my insurance company who had never issued permission either.

Just got off the phone with one of the most rude person ever. A (Complete Claims Service LLC…read more516-935-8780) woman with a very heavy Spanish accent, that doesn't need to be working there. If you don't have a grasp of the English language you should not be trying to argue or correct someone when you made a error in your statements. The worst Customer service ever....

I wish I could put 10-stars behind this firm. We unexpectedly had a fire in my family home and I am…read moreso lucky my Google searching brought me to Luparello's firm. I cannot saying how amazing this team is and how they lead with empathy during the whole claim process for me and my family. I 100% recommend this firm and working alongside their whole team was such a pleasant process - it alleviated so much burden of my shoulders during a time of crisis. Some of my family also speak Spanish and luckily they also speak Spanish as they were able to provide comfort during the whole process. This group is amazing and they know the industry so well. You will not be disappointed in using this firm.

Anthony was a pleasure to work with, very professional and on top of things. I had fairly…read moresignificant water damage that involved a few parties and Anthony was my quarterback in this fiasco. I had spoken to another adjuster before Anthony, but got a bad vibe from him. Spoke to Anthony afterwards and knew he was my guy instantly--he knows his stuff, isn't too pushy, and is very accountable. He negotiated a good outcome for us quickly and helped us navigate everything. Highly recommend anyone who is dealing with significant damage and homeowners insurance to talk to Anthony!

At first Glen was friendly and helpful. Then he ghosted us…read more Don't use them. He helped us find a contractor to repair water damage in a NYC coop unit but then he disappeared.

I hired them for wind damage and worked with Glen. Huge mistake and a huge warning to others. Don't…read moreever waste your time and money with these folks. They didn't do right by my family at all. We are still cleaning up our home after all the disasters they left. Run from this company!!! Run as fast as you can!!! I don't recommend them at all! They are the WORSE!

We contacted NY Adjustment Bureau and worked with Anthony S. Luparello, SPPA the day after we had a…read morefire in our house. They came on a Sunday to assess the damage and by Monday, the team of inspectors and Insurance Representatives were at the house. It was very impressive to see how fast the wheels were turning to repair our home. Anthony took care of everything, he dealt with the insurance company and ensured that my husband and I had temporary housing. He retained the contractors, cleaners, Tech Company, movers etc. and was responsible for the entire restoration. The contractors, which Anthony hired, were very professional and they completed the project, working in unison with the insurance company. Soon after we moved back into our house, we had a flood in the basement. Once again, Anthony took charge of the situation and the restoration was completed with alacrity. We are very happy to be back in our beautiful home and we highly recommend Anthony Luparello, for his expertise and care.

Our investment building had a fire and we were forturnate to have Anthony as our public adjuster…read more He fought for every single penny for us to rebuild our building. He was also a great legal adviser throughout the whole claim process. His service is a solid 5 star. Highly recommended. Toan Nguyen

When a major water pipe burst flooded our condominium, we had no idea how complicated the insurance…read moreclaim would become. Looking back, hiring Eric Wahl at Interstate Adjusters was one of the best decisions we made. Our claim involved extensive water damage and more than four months of repairs, documentation, negotiations, and coordination. There were difficult questions regarding whether certain components belonged to the building or the condominium owner, whether previous renovations affected coverage, and who was ultimately responsible for various repairs. Every issue required documentation, contractor estimates, invoices, and ongoing discussions with the insurance company. Eric handled everything professionally. He coordinated with contractors, organized the supporting documentation, reviewed invoices, worked directly with the insurance adjusters, and consistently kept us informed throughout the process. Whenever we had questions, he responded quickly and explained the issues clearly. His knowledge and confidence immediately put us at ease. The biggest benefit wasn't just the financial outcome--it was the tremendous reduction in stress. During the first week after the water damage, we were overwhelmed by emergency remediation, scheduling contractors, and trying to understand the insurance process. Eric became our advocate from that point forward and managed every aspect of the claim. As someone who has spent more than 25 years in finance and accounting, I value people who are organized, analytical, responsive, and trustworthy. Eric demonstrated all of those qualities throughout the entire process. Our insurance recovery exceeded $200,000, and we truly believe the outcome would have been significantly different without Eric's expertise and persistence. His fee was contingent upon the recovery, making it one of the best investments we made during the restoration. If you are wondering whether hiring a public adjuster is worthwhile, my advice is simple: call Eric. I honestly cannot imagine going through this claim without him. He earned every penny of his fee, and I would recommend him to my own family and closest friends without hesitation.

From the owner: At Interstate Adjusters, Inc., we specialize in advocating for policyholders to ensure they receive…read morethe maximum settlement for their insurance claims. Whether you've experienced water damage, fire loss, storm damage, or any other property-related issue, our expert public adjusters handle every aspect of your claim with precision and dedication. With years of experience, we navigate the complex insurance process on your behalf, negotiating fair settlements and alleviating the stress of dealing with insurance companies. Our team is committed to providing personalized service, clear communication, and expert guidance from start to finish. Let us fight for what you deserve—because your recovery is our priority.