Yea. So I made an appointment. Came in with no one in waiting room. Get to hear peeps in back…read morechatting it up. Only to be barked at "I'm with a patient ". No sign in sheet No one at front desk. It's now 15 min past my appointment time. Hope the coffee break is going well.

My dad's doctor required blood work so they sent me to this lab. You can make an appointment but…read moreit's not required so we walked in at 12:30. There was no one waiting when we got there and we were greeted by the sweetest lady named Regina. She had us just check in by entering patients name and birthday into an iPad. She took us back, pulled the blood, and we were done. We were in and out all within 15 minutes. Regina was super nice and very gentle with my dad. Overall great experience.

I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I walked in without making an appointment to a waiting room filled with people and only waited…read more20-30 minutes to be seen for a prescreen drug test/fingerprints. I ended up not having the correct information and was confused about what I needed, but the front office staff was very nice and patient with me. The whole process was really efficient and I was really impressed by how professional the staff was, but ultimately their empathy with my situation was what won me over. I've been through this process before and I've never been better taken care of by an office like this. I'm glad this is the office I decided to come to to take care of my prescreening!

I have nothing nice to say, except the receptionist was nice. The doctor and nurse were not. The…read morenurse did not seem to know what she was doing. Had to stick me three times to draw blood. I have changed to another place

I have been waiting for a steroid to be called in to treat an allergic reaction to medication and I…read morestill don't have it. The rx was never called in. These caregivers REALLY DONT CARE!!!!!!!!!! I called 3 times this week. I called today was told they were sorry and someone should contact me by Monday? Really!!!!!!

Very disappointed with the quality and efficiency of service here. Had taken my family for a travel…read moremedicine consultation. We arrived at 12pm to an empty waiting room except for a gentleman who it appeared had been seen but was waiting for paperwork?. As new patients we filled out the required (but basic) forms and handed these in. And the proceeded to WAIT...and WAIT...and WAIT. A lady came after us and was seen in less than 10minutes. I assume this is because she was a prior patient and thus her information was already in the system. It was 12:45pm before we were finally invited to a patient room (as it turns out ALL THIS TIME they had been "entering our information" - mind you they had already confirmed our insurance). Sigh. It was 1:20pm before the Physicians Assistant (PA) entered our room. I couldn't believe it. This was a center with NO PATIENTS when we arrived. The vaccine consultation was limited at best. Questions regarding possible allergies/reactions were NOT brought up by the PA. As patients we recognized the possible complications when it came signing the vaccination form and though their nurse had already prepared the vaccinations, we had to opt for 2 family members NOT to do the vaccine because the PA was uncertain of possible reactions. NOR was she aware of alternate measures we could take for those unable to receive required vaccinations. [This location is advertised as a Travel Medicine Office....me thinks not!]. Between seeing the PA, getting the vaccines (1 vaccine by the way) and making a payment, we were finally able to leave at 2:20pm. For an Urgent Care Center with zero patients when we arrived the lack of efficiency in the service was very very disappointing as was the limited knowledge of the PA in a travel medicine office. I would not recommend this location to anyone.

Wait was quick, the facilities had the right equipment, and the doctors were very friendly and…read moreeducated. We went in, got 3 x rays and a prescription, and got out before we would have gotten to the top of the queue at a normal emergency room. Great place to go for minor emergencies.

I absolutely love this lab, the staff and the immense helpfulness and resourcefulness…read more The staff will answer your questions peacefully, covid testing is truly free, they advise what is right and wrong. I am so grateful for the location being so central to Cary. They let me know the RT PCR test done before 12 pm gives same day results and the after will be next day. True to that, we received our results when they told us we would. Someone uninsured in our group also got the same service and never billed us like they promised. If you need a covid test (or other testing needs) this is the place to go!

This place looks super sketchy, like it was setup in short order to just do covid testing. Note…read morethat COVID tests are free, and the law says they should be billed to insurance (if you have it), or to the federal gov't (if you do not.) They told me they didn't need my insurance info, which makes me think that they don't like the overhead costs of having to bill BCBS for my test. No identification is required, at all. They tried hard to get everyone in my car tested because "it's free, why not just do it" (we only wanted one test for my kid)...and I'm sure more tests means more revenue for them. We went in for the test at 9:30 AM, and were told that we would get the results by 2 PM (otherwise we would have done the rapid test.) However, after 2 PM (with no results) I called back and was told that tests before 2 would get a result before the end of the day (10-11 PM) Had I known that, I would have gotten the rapid test done and waited for the result. I haven't gotten my result yet, but overall I'm not thrilled with the experience. On the plus side, it's drive up testing, no appt required.

First of all when I entered the office it was clean and everything was in order, Ms Shae had such a…read morebeautiful smile and the vibe made me feel very welcoming, she taught me through the process. She is over all patience and caring, PR Lab is where I'm going for all of my lab work Thanks again Ms Shae.

From the owner: Mobile concierge blood collection read more

Everytime I've been the staff have been kind and attentive. I'm usually seen very quickly too.read more

I had to go to the lab at 8:00 am for time sensitive blood work. when I got to the clinic, the lab…read morewas closed and they said it would be open at 12:30, so my lab work could not be done. Now I have to contact my Endocrinologist to send me the medication I have to take prior to the lab work, and also will have to arrange for time off work to get it done again. This is a recurring issue with this clinic. I you live in Raleigh, and have to have time sensitive lab work done, plan to drive to the hospital in Durham because you likely won't be able to do it in the morning at the Raleigh clinic.