I am very impressed by CenterWell Senior Primary Care's Capital Blvd location. I learned of this…read morelocation when attending a community day event. I recently brought my mother to live with me who is 70. I was seeking more comprehensive patient care as a caregiver to someone with dementia. CenterWell delivered. Our first visit was impressive! This location is excellent. This is one of the best looking primary care facilities I've visited. Very warm, bright, immaculately clean and inviting. The reception staff greeted us at the door upon arrival. Latisha was excellent assisting us with a warm welcome and helpful information for other resources. We met with Nana Addai who took her time meeting with us and asking questions. The medical assistant was phenomenal as well. They treated my mom with respect and provided a comprehensive assessment for memory testing and checked her feet. Many providers have skipped this in the past. As a patient with diabetes, this is crucial. Mom received a senior goodie bag after her visit. With a ton of helpful resources for seniors. This site is equipped with snacks and a cute coffee station. We were grateful for the Green Mountain hazelnut k-cups, Skinny Pop and Kind granola. This isn't something doctor's offices offer typically. After her assessment, she completed lab work and we joined the Fitness Friday Chair Exercise class in the activity room. This class was high energy !!! The instructor was excellent and the women attending the class seem to have formed a community of regulars. It is excellent that they go above and beyond providing this program for seniors in the community. I appreciate the staff offering outside resources. I highly recommend CenterWell and Humana as an insurance company.

Center Well Senior Primary Care, at 3901 Capital Blvd, isn't any better than most other Primary…read moreCare Physician's Offices, as a matter of fact, they're worst. Beginning from the top, with the less proficient education of their doctor, LaToya Fulton. Unless a patient is naïve and/or oblivious, the medical incompetence is obvious throughout this practice. Their lack of available doctors makes it more difficult to treat their patients in a timely manner. That's one reason why they're not a reliable medical practice, especially for seniors. During my 6 months, their patient portal never worked, Dr. Fulton wouldn't prioritize my cold symptoms enough to schedule me in to see her, so I had no other choice but to call a more professional, competent, and compassionate medical practice. Although previously, I saw Dr. Fulton's PA, and she stated in her visitation summary that my pain started weeks ago, when actually, I told her it returned weeks ago but started a year ago. Details are important, although you'll never know they know this. Unfortunately, I relied on them again, even though I hadn't heard back from Dr. Fulton previously. This so-called medical practice is dangerous, because it's the total opposite of what it portrays itself to be. You'll be better off using Duke, UNC, or Wake Med. All three have working portals and their doctors won't ignore you when you need them most. I started to take Dr. Fulton's ignorance and incompetence personally, but I realized that subjugated people like her have their own agendas. Obviously, she can't differentiate being blessed from being cursed, which I should've taken into consideration when we first met. In ALL of my years CenterWell has to be the most medically dysfunctional practice and it need to be discontinued before they're sued for medical malpractice.

Dr. Rakesh Patel is an excellent physician who cares about his patients. I lost weight under his…read morecare and my numbers have improved tremendously. He listens and is very attentive to my mental and physical well-being. The office and lab staff are nice and always pleasant greeting patients with smiles. He has encouraged me to live a healthy lifestyle by eating healthy foods and exercising regularly. He has definitely motivated me, and I feel better. I wouldn't want any other physician to treat me. I recommended him to my family and coworkers also. I love the office and its location.

I wanted to update my review to ensure everyone knows Dr Rakesh Patel currently operates the family…read morepractice vacated by the former Dr. Vijay Patel. Grateful for same continuum of care.

The absolute best practice I have ever been to and being 62 years young I've been around. From the…read morereceptionist to the check out and everyone in between. My PCP,nurses and lab are great !

Appointment was easy to set. Alan listened and explained…read morewell. I am receiving excellent care.

I see Jessica, NP at this practice. She is fantastic! She really spends the time with you…read morelistening. Not like speaking with a typical PCP I have seen in the past. She responsive when you have questions and really cares for her patients.

Henry VP junior is an exceptional PCP, I can't reccomend him and the practice highly enough…read more He listens, discusses and is very informed about the latest developments in his field and is a genuinely nice guy and great to talk to, which puts him head and shoulders above many other Dr's I've seen (and never returned to) 5 stars for him and his practice

The care received from the providers are great however the front desk staff not so much. I called…read moreto make a follow up appointment and when I got through I was asked if i was aware that i had a bill left over from my initial visit. 1. I have insurance Blue Cross Blue Shield PPO and have not lapse insurance in I do not know how many years, so this shouldn't happen from a primary care appointment. 2. I gave them my insurance card when i came in and they input my information. 3. they never called me to notify me that i had a bill or sent out notification that i had a bill, so how am i to know i have a bill. 4. I am also a patient access front desk staff for a hospital and am well aware of the no surprise care act where you should not have services rendered and be unaware or surprised by a random cost or bill. Next problem is i was instructed that my insurance company did not pay out after the claim for services were sent in, and that i should call my insurance company, this is also not something I the pt should be doing, but i called anyways and found out nothing was ever recieved by this place. so now i call thier billing department with my bcbs insurance rep on a 3 way call to straighten out and find where the disconnect is, ofc it was on the pcp side as they switched the last two numbers of my policy number when inputing my insurance information. Next problem i have been calling for 3 days straight trying to find out had the issue been resolved and i was also going to schedule my mother a new patient appt for the same day as my upcoming appt. every time i call i was told to hold not asked if i could like the proper protocol but told to hold and immediately placed on hold, ALL 3 TIMES!!!, by the last call i asked her not to place me on hold and she still did, at this point i am now calling to check the resolution of the bill and also to cancel my upcoming appointment as i have lost interest in continuing care with this PCP office strictly off the front desk incompetency alone, to no avail i cannot get them to stop placing me on hold.

A great practice, from the front office to the physicians. Everyone I have come in contact with…read morethere really cares. I see Dr McMullen, and he is wonderful. I highly recommend them, especially if you are tired of navigating the big networks.

Referrals are useless. System is broken. People in their referral office don't read chart or follow…read moreup with referrals. I had to make my own most of the time. Doctor seems preoccupied and/or tied to her laptop instead of really listening to me.

SCAM BEWARE. This org. Is a scam. Misdiagnosed with a serious illness and they refuse to take it…read moreoff my record. The doctor saw me for exactly 7 minutes. I went back to my old GP and he about laughed when I showed him the diagnosis. They want $$$$$$ and that's that.

Dr. John Cambell was my primary care doctor when he was in Florida. Since he relocated out of state…read moreI have not found a primary care physician that has come close to being as wonderful as him. I hope one day he returns, I would go back to him without hesitation.

I recently relocated to Raleigh from New York. I researched local providers on Yelp and stumbled…read moreacross the positive reviews for Dr. Datanya Betts and Dr. Mclendon. When scheduling an appointment the receptionist displayed wonderful phone etiquette and the text , email reminders and patient portal enrollment was very helpful. During my first visit there was no wait and Datanya saw me immediately. She reviewed my insurance coverage with me, discussed my weight with me and completed bloodwork without making me feel uncomfortable. Today I returned for test results and Datanya discussed the importance of women's health and following up with screenings for breast, cervical cancer as well as fibroids. Datanya demonstrated how to do a thorough self breast exam which my previous providers had not really spent much time educating me on or performing correctly. We also discussed the benefits of holistic medicine and not relying on an abundance of prescriptions, the importance of a well portioned healthy diet and exercise to avoid prediabetes. I really enjoyed the teaching aspect of visiting this practice and I definitely plan to return.

Datanya Bett is a great provider and Brianna is great as well. They are always accessible and…read moreBrianna does everything she can to get people in quickly. Everyone in my family from my mom to my daughter go here!

Universal Family Medicine now is known as Med First Practice. The doctors have been okay doing my…read morevisit. The staff that works up front needs to be replaced. A whole new team is needed. They have no respect for patients. I give respect when its giving to me. I acted just like their ghost when I enter the office. I can't stand to see none of the workers up front. I don't like to see no one get fired. I would like to see it be done. The gurls up front need to grow up learn how to value patients and learn customers skills instead of acting like the B**CH'S that they are!

Today I went to the doctor for the first time in about 4 years. I was nervous...well, scared…read morebecause the last time I went to a doctor, I saw a woman who basically berated me for being overweight. It was a terrible experience and I hadn't gone back since. So I tried this doctor's office based on a review I saw for Dr. Christine Han. She was everything I needed her to be and more. She was patient, nice, funny and, most importantly, non-judgmental. As someone who is very sensitive about myself, it meant a lot that she was kind and gentle. Another thing I really appreciated is how thorough she was at explaining all of my options for everything we discussed, and she didn't try to push one method or one product on me. She showed genuine concern about my problems and the things I was concerned about and didn't have a superior "I'm a doctor, you're not and you don't know anything" attitude, which unfortunately is too abundant these days. The Assistant who helped me before I saw Dr. Han, Alex, was amazing too. She helped calm me down after I told her about my previous experience in a doctor's office. Overall, this was a great experience, and I feel motivated to continue going to Dr. Han and improving my physical health.

I've lived in 4 states and went 18 years undiagnosed with endometriosis, being gaslit by doctors…read moreeverywhere.. so when I say this, you know it's true: these are some of the worst doctors in the state. Don't overestimate them because they work at the esteemed "Duke." They don't listen and they don't care. They cancel important follow ups, and disregard blatant results. Don't waste your time or money.

I really like this facility. It is a new and modern building, and the staff are very friendly and…read morehelpful. My PCP here is a NP, but she has treated me better than most MDs I have seen at other places.