I walked in without making an appointment to a waiting room filled with people and only waited…read more20-30 minutes to be seen for a prescreen drug test/fingerprints. I ended up not having the correct information and was confused about what I needed, but the front office staff was very nice and patient with me. The whole process was really efficient and I was really impressed by how professional the staff was, but ultimately their empathy with my situation was what won me over. I've been through this process before and I've never been better taken care of by an office like this. I'm glad this is the office I decided to come to to take care of my prescreening!

I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I made the mistake of going to Quest Diagnostics at Walmart across the street first for my…read morepre-employment UDS. I got there early enough, but I just couldn't "go". No matter how much water I drank, it just wouldn't happen. So, they told me they were going to be closing soon & that I could go across the street to do it at Any Lab Test Now. I drove on over & there were 3 people ahead of me and only one employee, but he was very efficient. I should've gone there at first because the experience was just better. I could "go", but days later I was told by the employer that my urine was too diluted because of all the water I was drinking at Quest, and I had to do it again. I went straight back to the place & was in and out in no time. I highly recommend this location.

The staff was kind, efficient, and encouraging to our son. Thank you for making it so easy to do…read morebloodwork!

Shaneall drew my blood for thyroid panel. Not even a little pinch. Waited less than 5 minutes. My…read morenew place to go. I had an appointment but it's not necessary.

The location was a little hard to find, but once I arrived the service was excellent. Shaneall was…read morefriendly, efficient, and professional. I explained that my doctor's office was unable to draw my blood after expressing difficulties finding veins and that I was used to this issue. I also expressed that I was a bit nervous, but the tech was quick getting the needle in and drawing all the required blood. I barely felt the needle and it was over before I knew it; the entire process was completed before my scheduled appointment time even started. It's easy to tell this tech has a lot of experience, thank you for hiring quality people!

My dad's doctor required blood work so they sent me to this lab. You can make an appointment but…read moreit's not required so we walked in at 12:30. There was no one waiting when we got there and we were greeted by the sweetest lady named Regina. She had us just check in by entering patients name and birthday into an iPad. She took us back, pulled the blood, and we were done. We were in and out all within 15 minutes. Regina was super nice and very gentle with my dad. Overall great experience.

Yea. So I made an appointment. Came in with no one in waiting room. Get to hear peeps in back…read morechatting it up. Only to be barked at "I'm with a patient ". No sign in sheet No one at front desk. It's now 15 min past my appointment time. Hope the coffee break is going well.

I have high blood pressure and was prescribed lisinopril. I developed a bad cough. They prescribed…read morea steroid because they did not know why I had the cough. I researched the medicine and the primary side effects is a cough. I called on Monday and after never receiving a call back. I called again on Tuesday. Still no call back. They prescribed a medicine that is making me sick, yet they don't care enough to call me back. I went to Oak Street Health based on the services explained in the commercial. I saw they were sued for Medicare fraud. These so called professionals don't care about patients. This is totally unacceptable. The office on Capital Blvd needs to be audited. Each time I go the service gets worse. They need to close their doors. I would rate them a zero if I could.

I went there 3 times. First visit they do nothing except get you checked in and go over their way…read moreof doing things. Second visit I had a wait for well over an hour. They took blood. Third visit was a pretty good wait, and then more blood drawn but they used the wrong vial and stood there contemplating of they could still use it. One said yes, and the other no. They had to draw it again. Third time the Dr. said I had rheumatoid arthritis and a vit. C deficiency. Neither of which I have. The unprofessional actions at that facility was consistent every time and I could not get out of there fast enough.

While I no longer rec. Rex Hospital Urgent Cares I am a big fan of their outpatient labs . Recently…read morethey have increased their hours so that if you are ill on the weekend your Family Doctor can order labs on Saturday AND SUNDAY !! Likewise if you need to have a lab order already in the system completed, you can go on the weekend when they are not very busy and crowded, thus lessening your exposure during the Pandemic . NOTE: Currently the Rex Hosp. Outpatient Lab closes at 1 P.M. Sat. and Sunday. M-F the Hospital site Outpatient Lab closes at 6 PM It's Cary Outpatient Lab closes at 5 M-F and is NOT open Sat -Sun. This is a really big deal . Before if you needed lab work on the weekend your Family Doc. had to send you to an Urgent Care with the related increase in expense . The majority of the lab staff are pleasant and good at what they do Rex has made some unfortunate decisions regarding throat and nasal cultures that may require a visit to Labcorp instead, but for the most part I highly rec Rex Outpatient labs . Further praise :Rex Hospital Labs do an an excellent job at turn around times on labwork and the results are often available much more quickly than from its competitors

Recently I had to have testing completed for my daughter and I. We drove to the Free PNC Arena…read moreDrive Thru testing site after registering online. The online registration is easy and there is no appointment necessary. Rick greeted us at the front and provided the test kits. We then sat in the line until provided the test tube and label. We swabbed ourselves and were done in less than 5 minutes. Very organized and simple. We had to return today after receiving inconclusive test results for my daughter. Rick took time to do a tutorial with my daughter that would avoid any inconclusive results. He took his time to walk us through how to swab for accuracy. This was very kind and helpful to us. Thank You Rick.

This company not only sucks its a complete scam! I used them for a couple of years and NOT by…read morechoice, its who my doctor office went with. I left that doctor almost 2 years ago and of course i made sure my balance was zero with Mako when i left and it was, but then 2 years later the scamming crooks tried to charge me a fee. When i would ask what it was for they could not tell me. When i asked them to simply send me a bill via the mail, or email or even text on my phone, they could do nothing. Then they threatened to mess with my credit if not paid. I would respond i will pay just send me a bill so i know what i am paying. i never heard a word back. If i see anything on my credit i will sue this company if it takes years! They are the absolute worst, biggest scamming crooks in the medical industry!

I am very impressed by CenterWell Senior Primary Care's Capital Blvd location. I learned of this…read morelocation when attending a community day event. I recently brought my mother to live with me who is 70. I was seeking more comprehensive patient care as a caregiver to someone with dementia. CenterWell delivered. Our first visit was impressive! This location is excellent. This is one of the best looking primary care facilities I've visited. Very warm, bright, immaculately clean and inviting. The reception staff greeted us at the door upon arrival. Latisha was excellent assisting us with a warm welcome and helpful information for other resources. We met with Nana Addai who took her time meeting with us and asking questions. The medical assistant was phenomenal as well. They treated my mom with respect and provided a comprehensive assessment for memory testing and checked her feet. Many providers have skipped this in the past. As a patient with diabetes, this is crucial. Mom received a senior goodie bag after her visit. With a ton of helpful resources for seniors. This site is equipped with snacks and a cute coffee station. We were grateful for the Green Mountain hazelnut k-cups, Skinny Pop and Kind granola. This isn't something doctor's offices offer typically. After her assessment, she completed lab work and we joined the Fitness Friday Chair Exercise class in the activity room. This class was high energy !!! The instructor was excellent and the women attending the class seem to have formed a community of regulars. It is excellent that they go above and beyond providing this program for seniors in the community. I appreciate the staff offering outside resources. I highly recommend CenterWell and Humana as an insurance company.

Center Well Senior Primary Care, at 3901 Capital Blvd, isn't any better than most other Primary…read moreCare Physician's Offices, as a matter of fact, they're worst. Beginning from the top, with the less proficient education of their doctor, LaToya Fulton. Unless a patient is naïve and/or oblivious, the medical incompetence is obvious throughout this practice. Their lack of available doctors makes it more difficult to treat their patients in a timely manner. That's one reason why they're not a reliable medical practice, especially for seniors. During my 6 months, their patient portal never worked, Dr. Fulton wouldn't prioritize my cold symptoms enough to schedule me in to see her, so I had no other choice but to call a more professional, competent, and compassionate medical practice. Although previously, I saw Dr. Fulton's PA, and she stated in her visitation summary that my pain started weeks ago, when actually, I told her it returned weeks ago but started a year ago. Details are important, although you'll never know they know this. Unfortunately, I relied on them again, even though I hadn't heard back from Dr. Fulton previously. This so-called medical practice is dangerous, because it's the total opposite of what it portrays itself to be. You'll be better off using Duke, UNC, or Wake Med. All three have working portals and their doctors won't ignore you when you need them most. I started to take Dr. Fulton's ignorance and incompetence personally, but I realized that subjugated people like her have their own agendas. Obviously, she can't differentiate being blessed from being cursed, which I should've taken into consideration when we first met. In ALL of my years CenterWell has to be the most medically dysfunctional practice and it need to be discontinued before they're sued for medical malpractice.