They take great care and spend plenty of time. Highly recommended to anyone. Dr. Henry Mathew is…read morefantastic.

I see Jessica, NP at this practice. She is fantastic! She really spends the time with you…read morelistening. Not like speaking with a typical PCP I have seen in the past. She responsive when you have questions and really cares for her patients.

I liked the providers at the practice, but moved and established care elsewhere…read more From an admin standpoint, it seems they are going out of their way to make the patient experience difficult. The patient portal was changed a few years ago to something much less usable than the prior portal and now, medical records must be requested from an outside company that takes at least a week to provide records (if they are even provided then, friends have had difficulty with the company insisting records were sent when they were not, and the company has abysmal reviews online) that has no ability to track status of a request, and that doesn't have a phone number on its website (wake told me their was a number there, they couldn't find it either, then gave directions to go through a series of clicks on their own website to get the number, and then finally gave me the number). Had the portal not changed, I would have been able to easily download what I needed. Instead Wake made the decision to go to this new system and I cannot even walk into the office and get records - if I walk in and make a request, I'll have to fill out a form that goes to a third party company to get the records. I was looking at establishing care in Raleigh again but I won't be returning. The providers were good but apparently admin does not care how difficult they make the process of managing the non clinical side of being a patient.

Drs are top notch but this new portal has been down since September 1. If you call it takes 2 to 10…read moredays to get a return call. Too late. I'm not even listed as having an account after 30 years! I had a problem with my son's meds created by them!! Tried for 10 days to get thru. No excuse. Please get it fixed. We might have to go to another practice now.

For any of you considering DPC for your medical needs ... I have enrolled with Dr. Inaam J…read more Schneider. I've seen her twice so far. The first time was because I was sick with bronchitis. The second was for my new patient physical. She is by far the most comprehensive doctor I have ever seen! She took the time to review my entire medical history, address any/all concerns I had, AND was genuinely interested in who I was as a person. Seriously, when do you ever get that from a doctor??? On top of that, she followed up with me after hours on several issues and took the time to find my prescriptions at the lowest cost possible. Really??? No doctor ever does that. Dr. Inaam J. Schneider does. If you are concerned about ObamaCare and the changes coming or if you are like us and just couldn't afford the new Marketplace pricing, go to Dr. Schneider. I am now convinced the DPC model is the way to go!

I had my first appointment with Dr. Inaam last week and I must say I feel like I have a true…read morepartner in my quest for the best health possible. Maria (Dr. Schneider's staff) was helpful and cheerful from the moment I walked in and Dr. Schnieder spent more than an hour and half with me, listening and responding to my medical history. Dr. Inaam is knowledgeable, yet humble. In my experience, humility is a rarity in the medical community. Here's how I know this about her: It's really difficult to draw my blood. My veins are small and deep, and I can't tell you how many times I've left a blood draw and had bruises on the insides of both elbows for days. When Dr. Inaam and Maria didn't immediately find a good vein, they didn't poke and poke. They didn't even poke once! They gave me two bottle of water to drink to see whether hydration would help. When it didn't, they sent me to LabCorp where someone who draws blood all day every day quickly tapped a vein and got the blood necessary for my tests. There were many good things about my visit, but that was the thing that sealed the deal and made me sure Dr. Inaam is the right doctor for me.

I've been a patient of Metro and internal medicine Doctor Holt and his staff for a number of years…read moreand I have to say that their service is beyond reproach the quality of care and just the professionalism and care is the best

Dr. Holt is an outstanding physician who really listens and he's open minded. I didn't feel…read moredismissed (like almost all of my pre/post menapausal friends do with their drs) when I spoke to him about hrt. He was open to it and referred me to a gynecologist for my check up and said we would go forward from there. It was a huge relief. I am disappointed to be with a new plan this year that is almost in no network but I plan to change that in the new year so I can return to this practice. I can't imagine anyone not liking him.

Dr. Gary Gruber is THE BEST! Great Chiropractor and the…read moreLaser therapy helps neuropathy plus other pain! I appreciate Dr. Gruber so much!!!

I've been going to this facility for 29 years now. I miss the old staff. Gary, Katherine, Cara,…read moreOlga and the front desk are always excellent, helpful, great at their job and very cordial. The facility office manager but mainly the newer medical assistants however were unprofessional and could not believe my experience today; quite rude, gossip behind your back, and in this visit made me feel uncomfortable. Everyone else has always been great. Update: I received a call and an apology and ensured no more gossip would be tolerated. This is truly appreciated.

I saw Jessica Hedrick in March. She wanted to do a physical. She said it should be far enough from…read morethe last time I had one from my previous PCP so my insurance would accept. My insurance didn't accept, so I am out $317. They then wanted labs. They couldn't draw so they asked me to be back in at 750 am the next day. I came in at 740, waited until 840. I asked the front desk after 10+ people were seen. She said "oh you didn't have an appointment so you just have to wait". I set up an appointment at 740 this morning. I got there at 752 because of an accident on or near falls of neuse. 4 people were ahead of me in line. I got to the receptionist and they told me to make another appointment. Very poorly ran office.

There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?

First of all I would like to personally thank Dr Rodriquez for her professionalism- patience &…read morekindness shown to me during my recent visits x2. I feel she was able to grasp my complex issues fairly quickly- she followed up With labs drawn after the first visit with the results and her recommendations even though they are visible in the Duke my chart- this was my 4th visit to this location- years ago my family gifted a visit when there was a bookstore - lunch and other amenities- even though some of the amenities have changed I feel this practice is well worth the investment- options for a la cart services like yoga & other a la cart amenities available. This location is situated off I 85 & other major routes- near the corner of Moreene & Erwin road a mile or so from the main Duke North Hospital Systems on Erwin Road & nearby Medicine Circle. It's now obscured from a lot of greenery and shrubbery but once you turn into the winding paved path way - the location is a beautifully crafted building remindful of the older Duke bricks and newer bricks building.Uniquely designed - there is a drop off entrance for accessibility with automatic door openers. The reception team members & Nurse equally friendly and knowledgeable. Nice comfortable seating available. In house lab. I shall look forward to utilizing more of these facilities in the near future

This has been an extremely disappointing process at this facility. I went for three months and…read moreduring that time My doctor was always late for appointments, she cancelled my appointment twice (one due to illness) and the other unknown. I was put on an antibiotic for a chronic cough with no X-ray and the antibiotic had a black box warning and I became very ill. It wasn't worth $165 a month and I won't go back.

I have two friends who go to this practice so I decided it was time to finally go for a primary…read morecare appointment. I called to make an appointment and they said they'd have to call me back, but if I didn't hear back from them to call back in a few days. A little weird, but okay! I called back a week later and the woman who helped me was beyond rude. If I didn't have two friend's who already had positive experiences here I would have said never mind. When she asked what I wanted to be seen for I said a general check up. She rudely told me they don't do that there. I was very confused by this!! I then explained blood work etc and she said you want a physical?! Okay, yes, a physical, the word had escaped me. Anyways I was able to score an appointment for a few weeks later and that was that. I had a much better experience with the front desk staff and enjoyed meeting Dr Pechter. I like that they have you go in for blood work before your appointment so you can discuss your results with your doctor. They have the lab right in their office so that is really convenient as well. I will definitely continue to see Dr Pechter for my yearly physical and anything that may pop up before then.

After being a patient here for many years, I have made the decision to move on to another practice…read more Over time, both the patient experience and the quality of care have steadily declined. The intake and scheduling process feels unfriendly and cold. There is a complete lack of clear procedure throughout the office. Basic steps like how to check in or whether you need to notify the lab that you have arrived are left unguided, leaving patients sitting in confusion. More troubling is the clinical care itself. Providers do not seem to know anything about you, and every year feels like starting completely from scratch. Because clinicians do not know your history, there is zero continuity of care. On top of that, there seems to be a growing number of providers with limited clinical knowledge. It is disappointing to leave a practice I trusted for so long, but the ongoing lack of organization, reduced quality of care, and declining medical standards leave me no choice.

After a dismal appointment at Creekside Women's Center (did not even care to review), I did some…read moremore research on my insurance's website. I came across Brier Creek Medical Group. Convenient to my job in RTP & in Brier Creek. Scheduling was easy; however, I had to schedule something two weeks out. WakeMed has a fantastic website where you can make appointments, message your doctor, review medical history, order refills, & send a private message to your doctor. You're also able to complete forms there, which is what I did for my appointment. Check-in was quick. I waited for about 5 minutes past my scheduled appointment time & the Tamesha, a medical assistant came to get me from the lobby. She was very sweet & friendly & was quick during my "pre-screen/check-in" process. I waited for about 20 minutes for my doctor, which I didn't really like, but they were busy, so I was OK. Dr. Rooker came in & she is bubbly & friendly. I adore her! We chatted like old friends. I really feel comfortable with her & she has good bedside manner. She didn't rush my visit either. I'm really happy with this medical practice.

Why does this place ask you to be 20 minutes early only for the physicians and staff to run 45…read moreminutes late for a 15 minute appointment? I dropped off my mother here at 2:15 for her 2:30 appt, I thought she would have been seen and done by 3:15, nope, she was still waiting in the lobby. She was finally seen by her provider at 3:40. Get your timing correct, either see less patients or stick to the schedule you offer us.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.