I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I visited this LabCorp location on Saturday October 26, planning to have a battery of doctor…read moreordered tests done. I expected a professional well kept office with facilities similar to those at the doctors I have been to. I arrived to a waiting room that seemed adequate, though most of the framed signs and announcements were hanging crookedly on the wall. I had an appointment which I was about 5 minutes late for. I waited about 25 minutes to be seen. When I went back to begin testing the examination room had a very odd shallow yet wide bar height seat for drawing blood, which seemed to serve no practical purpose other than the moveable arms. It was uncomfortable, causing my legs to hang a good 6 inches above the floor, with the shallow seat sloping down so I felt the seat wasn't enough to sit on and I was sliding off it. The clock on the wall was stuck at 5pm there. I sat for about 5 minutes before a nurse returned with a paper cup and told me she needed to collect a urine sample. The nurse half refused to tell me where the restroom was at when I asked, simply saying "that way" pointing down the hallway. It was down the hallway and around a corner, and once I was inside the bathroom I was quite sorry I'd bothered. The toilet was completely clogged up, from the looks of it probably overnight, the nurse claimed only 3 people had used it that day, which at 10:30am made sense. The sink was covered in scotch tape, which was wrapped around it many times to prevent anyone from using it. I returned to the examination room to question the nurse about all these thing and leave as this was not acceptable professional lab conditions and I felt unsafe staying. She claimed that the sink being taped up was for all the drug testing, and that made sense on one level. However it is not sanitary and without even hand sanitizer there for those who are forced to use the bathroom (it is the only womens one, with only a single mens room otherwise) this is particularly troubling. I left immediately after speaking to the nurse, asking for my paperwork back. Her excuses for most of the conditions were simply "this isn't the location I normally work at." Please avoid this facility if possible. It seems to simply be a cheap drug testing mill that is no longer keeping true lab conditions.

I really wanted to like this place, it sounded like a small, friendly neighborhood clinic. Making…read morethe appointment was easy, but starting in the waiting room, the experience was not good. The receptionist seemed distracted and inattentive. A man burst in the front door yelling that he needed attention, and she turned to him and totally ignored me. He actually was not in distress, just loud. When I finally got to a room, much later, the Dr. came in and started talking into her open laptop without even looking up at me. The whole experience was de-huminizing. to top it off, the neighborhood does not apprear safe and I was almost hit by a speeding driver when trying to get out of there. I will not be going back.

I have nothing nice to say, except the receptionist was nice. The doctor and nurse were not. The…read morenurse did not seem to know what she was doing. Had to stick me three times to draw blood. I have changed to another place

Very disappointed with the quality and efficiency of service here. Had taken my family for a travel…read moremedicine consultation. We arrived at 12pm to an empty waiting room except for a gentleman who it appeared had been seen but was waiting for paperwork?. As new patients we filled out the required (but basic) forms and handed these in. And the proceeded to WAIT...and WAIT...and WAIT. A lady came after us and was seen in less than 10minutes. I assume this is because she was a prior patient and thus her information was already in the system. It was 12:45pm before we were finally invited to a patient room (as it turns out ALL THIS TIME they had been "entering our information" - mind you they had already confirmed our insurance). Sigh. It was 1:20pm before the Physicians Assistant (PA) entered our room. I couldn't believe it. This was a center with NO PATIENTS when we arrived. The vaccine consultation was limited at best. Questions regarding possible allergies/reactions were NOT brought up by the PA. As patients we recognized the possible complications when it came signing the vaccination form and though their nurse had already prepared the vaccinations, we had to opt for 2 family members NOT to do the vaccine because the PA was uncertain of possible reactions. NOR was she aware of alternate measures we could take for those unable to receive required vaccinations. [This location is advertised as a Travel Medicine Office....me thinks not!]. Between seeing the PA, getting the vaccines (1 vaccine by the way) and making a payment, we were finally able to leave at 2:20pm. For an Urgent Care Center with zero patients when we arrived the lack of efficiency in the service was very very disappointing as was the limited knowledge of the PA in a travel medicine office. I would not recommend this location to anyone.

Wait was quick, the facilities had the right equipment, and the doctors were very friendly and…read moreeducated. We went in, got 3 x rays and a prescription, and got out before we would have gotten to the top of the queue at a normal emergency room. Great place to go for minor emergencies.

I absolutely love this lab, the staff and the immense helpfulness and resourcefulness…read more The staff will answer your questions peacefully, covid testing is truly free, they advise what is right and wrong. I am so grateful for the location being so central to Cary. They let me know the RT PCR test done before 12 pm gives same day results and the after will be next day. True to that, we received our results when they told us we would. Someone uninsured in our group also got the same service and never billed us like they promised. If you need a covid test (or other testing needs) this is the place to go!

This place looks super sketchy, like it was setup in short order to just do covid testing. Note…read morethat COVID tests are free, and the law says they should be billed to insurance (if you have it), or to the federal gov't (if you do not.) They told me they didn't need my insurance info, which makes me think that they don't like the overhead costs of having to bill BCBS for my test. No identification is required, at all. They tried hard to get everyone in my car tested because "it's free, why not just do it" (we only wanted one test for my kid)...and I'm sure more tests means more revenue for them. We went in for the test at 9:30 AM, and were told that we would get the results by 2 PM (otherwise we would have done the rapid test.) However, after 2 PM (with no results) I called back and was told that tests before 2 would get a result before the end of the day (10-11 PM) Had I known that, I would have gotten the rapid test done and waited for the result. I haven't gotten my result yet, but overall I'm not thrilled with the experience. On the plus side, it's drive up testing, no appt required.

First of all when I entered the office it was clean and everything was in order, Ms Shae had such a…read morebeautiful smile and the vibe made me feel very welcoming, she taught me through the process. She is over all patience and caring, PR Lab is where I'm going for all of my lab work Thanks again Ms Shae.

From the owner: Mobile concierge blood collection read more