Split my knee open early on a Saturday morning and went here for stitches. Receptionist was…read morefriendly and I had no wait before they took me back. Nurse Jaclyn, PA Mary and an NP student were all kind. They cleansed it well, numbed me and stitched me up. Out in less than an hour and a half.

Today we visited on a Sunday evening just before closing for an X-ray for my daughter. She sprained…read moreher ankle playing basketball and the swelling became really bad. I saw a few reviews from fellow trusted Yelpers and decided to make the visit to avoid waiting until morning. I love UNC Rex and we see a few providers in the area. The front desk reception staff and providers were excellent. Ginger was hilarious. They assisted us promptly and there was no wait. I highly recommend!!!!!

I am glad I went to this place at the first symptom yesterday. Everyone and I mean everyone that…read moreworks here were compassionate and caring, the wait time was only about 6 minutes and the nurse called us, yes the two of us got the same bronchial infection at the same time, she took care of all the vitals and then took us to another room where Dr. Conger saw us. He gave us both a Z pack and I didn't want to start until the symptoms were more evident, today at 10am it was unbearable and I am so glad we had the Z with us. It is the firs time that we both come down with something at the same time and being disappointed would have contributed to feeling even more miserable but that was not the case thanks to the wonderful staff. Facility is clean and they really moved fast to minimize the wait and suffering. Dr. Conger's diagnosis was on point because my fever is gradually going down and I am hoping that by mid week I will be out of the water. Thank you all for the job well done Duke

No actually a horrible place no offense, receptionist was angry, the doctor didnt listen to what i…read morehad to say. Told her it was kidney pain she told me to eat more fiber and chia seeds- it was such a horrible and pointless visit they shouldnt have gotten any money. I was taking at home antibiotics (natural ones- like oil of oregano) i told her that would affect the test results, they came back that i dont have a uti but literally a few days later i stopped taking it and im back to worse again. But actually its just 'constipation' I know my body and thats not it the gas lighting in the medical system is crazy.

Caroline Davis was a helpful and kind doctor .i am grateful to have her as my doctor. she was…read morecarrying and helping

I was given top notch medical care, clean environment, everyone was friendly and concerned. Highly…read morerecommend Dr. Bermudez for bariatric surgery!

We had to use this location today because of staffing at our normal FastMed and I'm glad it worked…read moreout that way. the intake nurse was really good and thorough and asked alot of questions. OUr PA Jennifer Pace was fantastic - she was fully engaged and also asked alot of questions. Also the staff in the front office were friendly and helpful. This will our go to location from now on

I went to this location for a sinus infection in March. The PA was with me less than five minutes…read moreand billed my insurance company almost $800. I paid almost $150 out of pocket on the day of the visit and now they are billing me directly for almost $180 more. I have called numerous times to have this billing error resolved. To date, they have done nothing. I DO NOT RECOMMEND THIS LOCATION OR FASTMED IN GENERAL AS THEY HAVE NOT RESPONDED TO MY NUMEROUS INQUIRIES EVEN AT THE CORPORATE LEVEL.

I was super impressed with this place. Yesterday, I had a knee injury that was quickly swelling up…read more I filled out a form online to get an appointment, and literally one minute later, received a phone call to schedule. They were able to get me in almost immediately. Once there, I was quickly brought back, given xrays, and then saw the orthopedic specialist on staff, Dr Blaine Etzel. He immediately put me at ease with his warm, laid back and caring personality. He asked me lots of questions, gave my knee an exam, and showed me my xrays. He even gave me a copy of them without my asking. He explained exactly what was going on with my knee, referred me to PT, scheduled me for a follow up appointment in 4 weeks to come back here and see a knee specialist to make sure PT was working, and just answered all of my questions so thoroughly. He even offered me an immediate treatment to bring the swelling down and help with the pain, which I decided to accept, and am happy I did. Today, the next day, I'm already feeling much better, even though I know I still have weeks of PT ahead of me. I was so impressed with Dr Etzel and highly recommend him - it couldn't have been a better overall experience. I believe he works urgent care Fridays-Sundays, if I'm correct. The lady at the front desk was also super kind and easy to talk with. I just moved here from Austin, TX, where the options for a sudden knee injury are either urgent care or hospital emergency room. These places are useless, and all they do is xray you, give you crutches, and then have you call around to schedule with an external orthopedic specialist. This takes time and effort, and then you take the first available appointment, which might be a week or so out. Then that person will finally do the correct exam, tell you what they think is wrong, and then write a referral to PT. So it all takes a very long time with no quick answers. This was SUCH a better, one-stop experience, and I left knowing what to do! You can even come here for the PT if you chose. They have it all here! Just so impressed by this place and grateful they were here for me.

Came in with a friend on Saturday for urgent care. The front desk lady wasn't that friendly. She…read morewas eating during registration which wasn't very professional at all. We waited to be seen. The medical assistant was friendly. The X-ray tech was nice. The provider was nice. The visit was pretty quick. We left with a plan of action & there was a follow-up visit made. When we left, the front desk lady was doing the same thing...eating. I wouldn't tell people not to go there. I'd just say, don't expect professionalism during check-in/out.

I was here on Wednesday because of what I thought was a swollen lymph node and fever. I ended up…read morehaving a blocked parotid gland that was causing infection. I was in extreme pain, and everyone who I came in contact with here was so nice and helpful. The PA, Rebecca Hill, I had seen was extremely knowledgeable and helpful. She referred me to an ENT in the area and when I called back a few days later about increasing pain and she wasn't in, she called me later that day when she was in the office to make sure I was doing alright. The people here are great!! I would recommend this place to anyone in the area.

Rx Urgent Care was not my original destination. I was planning to go to Wake Med Accent Care, but…read morethey were really congested and short-handed. My preferences before that had closed early. So, I ended up at Rx Urgent Care and hoped for the best. My accidental destination started out very nicely with the receptionist being such a sweetheart and quickly went downhill from there. Heather at the front desk told me it would be about a 15 minute wait. A 15 minute wait is almost unheard of in an urgent care, but maybe they were moving people pretty quickly and a patient was on his/her way out the door so I would be right after the other person in the waiting room. My 15 minute wait quickly turned into an hour. When the nurse brought me in to the room she told me where I could set my things and sit. I prefer to sit in the chairs because I find the examination tables to be uncomfortable. I was practically scolded for that because it wasn't easy for her to do her orientation assessments that way. So, I quickly moved to the table. I noticed right away that the step covering was coming unraveled and that I could hear just about everything being said in the examination room to my left. I was shocked and pointed the noise out immediately. She was amused and said this was why she usually spoke quietly. After having my blood pressure and temp taken she left. Then the conversation next door got really loud and I was really uncomfortable overhearing another patient's explanation of his problems so I walked out and told the receptionist I couldn't stay in that room. She told me to just go back to the waiting room. Less than 10 minutes later, I was called back in and met with a lady who is shadowing the PA. I don't recall her name, but she was very calm, confident, and seemed ready to listen. I gave her my explanation - chest pains and severe headache. I figured it could be stress, but since I was not interested in having this continue I thought it was safer to get checked out. Then Matt Schwanke, the PA-C, came in and made me restate everything all over again. He also spoke very loudly. I was already uncomfortable with the lack of privacy. I pointed this out immediately and he said they had not designed the building, but their lease was with the space and that was how it was. I questioned whether that was even ethical, but he didn't seem interested in hearing my complaint. In fact, I felt like he saw me as a nuisance for being so adamant about that and assurance that no one else was left in the adjacent rooms. I asked if he could speak softer since I had a headache and he seemed slightly amused at that responding, "Well this is how my voice is." I literally almost walked out, but I'd waited long enough and didn't feel like starting all over again at another facility. When he went to examine me I noticed that much of the floor was dirty and a part near the examination table was rusted. Then I wondered how often they mop the floors... See attached photos. Matt, the PA, advised that he would have an EKG done. There I was with the nurse coming back in rather awkwardly with the EKG machine. She told me to take my shirt off. Never in my life have I been told, at a doctor's office, to just take my shirt off. Usually, they provide a smock or some other cover-up and uncover only what is necessary to maintain a sense of care, modesty, and respect. Not so. I protested and she found some half piece of cover up that is probably made for a child. I may be able to wear kid-sized shirts sometimes, but I'm a grown woman. She left so I could cover up and upon her return didn't seem to do much to respect that I'd even asked for a cover up. I asked how an EKG worked. She shortly responded, "It reads the electricity from your heart." That's it. That's all the response I got. I was uncomfortable so a couple minutes later I asked how long it would take. Her response, "Not long, but for you it will take longer since chest pains are your primary complaint." Did not answer my question. I asked how quickly she'd get responses and she told me that it would be immediate. Then she walked out and the door was left gaping wide open while I clutched the paper smock to keep myself from being exposed. Shortly later, Matt re-entered. He didn't have any answers for me, but requested I go get some lab work done and follow up with a primary care doctor. He said that I didn't have pneumonia. When I said I'd never had pneumonia, just as a response, he smartly said, "Well, there's a first time for everything." There certainly is. I have always avoided chain doc-in-the box places like Concentra, NextCare, and Rx Urgent Care because of how poor the service is. They rush you in and out like cattle. This experience just emphasized that sentiment. I would never go to this place again, for the fact that there's a lack of privacy, as one main reason alone and I would never recommend it to anyone.

If you are having an issue with Dr. Canale, please, please file a formal complaint with the…read moreAttorney General's office. It only takes a few minutes. https://ncdoj.gov/file-a-complaint/ His predatory billing practices and staffing issues are a huge red flag. He doesn't have an Office Manager because he doesn't want the oversight. No decent Office Manager would carry out his requests. I too have been harassed for a late cancellation charge for almost a year. I cancelled on a Wednesday for a Monday appointment. I get charged $12.50 a month on top of the $50 late fee. I thought the bill was a mistake! I never filled out any paperwork or created an account. I was never a patient and had no knowledge of his policies. I sent a check for $50 and asked that my account be paid in full. I never got a response. Ever. Just more bills. Know that a collection company will not come after you for a $50 bill, even if the late charges add up to hundreds. Please file a complaint. This practice needs to be investigated. It's not right.

I have been a patient of Dr. Canale for several years and consistently find him to be friendly,…read morerespectful, and highly professional. The office staff also demonstrates a commendable level of friendliness and helpfulness. I appreciate the convenience of being able to obtain a mammogram at his office, followed by the opportunity to discuss the initial results with Dr. Canale. I do not understand the comments about "greed." I have always found him to be highly knowledgeable and professional. He takes as much time as necessary to answer my questions and is one of the few doctors with whom I never feel rushed during my appointments. I feel very comfortable and well cared for by him and his staff.

I would not recommend this doctor to anyone. Checking other rating sites, I found many others have…read morecome to the same conclusion. Dr. Iftequar Ahmed had no interest in checking her patient's current medications before prescribing new ones. When my mother was under her care, Dr. Ahmed prescribed (at the same time) about 12 medications, most designed to do the exact same thing (e.g., three blood thinners) and were NOT supposed to be taken together. One time my mother was hospitalized for shortness of breath. When I told Dr. Ahmed my mother was acting "loopy," she told she was in early stage dementia. When I said it came on very suddenly when she was prescribed a new medication, I was dismissed. I did some research and found out that her COPD medication and her beta blockers were not supposed to be used together. It took me five minutes to find this well-known side effect. Dr. Ahmed agreed and said she'd take care of it. But she forgot to submit the pharmaceutical change to the hospital so my mother remained on both medications for several days. When all the medications were straightened out, viola´, the dementia was gone. Then Dr. Ahmed told me my mother had to be placed in a nursing home because she was on blood thinners and was a fall risk (bad balance and used a walker). A cardiologist said that was a clear overreaction; she has hundreds of patients with the same diagnosis who don't live in nursing homes. There were other options. For years, my mother complained that her doctor never listened to her. That everything was dismissed with a "well at your age..." My mother was right.

Yes you have to wait usually at least 30-45min for Dr. Ahmend BECAUSE SHE LISTENS TO ALL OF HER…read morePATIENTS BEFORE SHE PRESCRIBES. i am a senior citizen and a long time, regular patient and I very much appreciate that Dr. Ahmend will take time to listen to me and want my information and input about my symptons and health. I was very, very sick in 2009 with ulcerative coitis - went to see Dr. Ahmed and she immediately sent me to Rex Hospital over night for observation - I ended up being at Rex for 6 full days and night and she called in a specialist who helped with the ulcerative colits. She is NOT AN URGENT CARE FACILICTY AND SHE DOES NOT OPERATE AS SUCH. She is s full time caring internal medicine doctor who goes to Rex first thing every morning BEFORE SHE GOES TO OFFICE TO SEE OFFICE PATIENTS. i HIGHLY RECOMMEND DR. AHMED IF YOU WANT A THOROUGH, CARING PHYSICIAN WHO WILL LISTEN TO YOU AND SEE THAT YOU GET ALL THE TESTS, ETC THAT ARE NEEDED TO CORRECTLY TREAT YOUR CONDITION.

You never want to be headed into Urgent Care with your child, but I will say we had nothing but an…read moreexcellent experience here. My son fell and had a deep cut on his chin, after calling the pediatrician they suggested we head here to see if he needed the cut glued/stitched up. We went on Saturday, they open at 12pm and we were walking in by 12:01pm. Everyone was really lovely and friendly. Reece at the front desk was able to quickly check me in and was kind and friendly the whole way through. The nurses who helped us were Lindsay and Ruth. You can tell they both have ample experience dealing with children and know how to put scared children at ease. Dr Levine was also wonderful and explained the options to us. Dr Levine presented us with two options and we went with glue instead of stitches (to much relief of my five year old). Overall we spent a little under two hours there on Saturday, but a large chunk of the time was letting the numbing cream kick in. I hope I don't have to go back to urgent care with my child. But, if I ever do, I would head here again.

I brought my son here because he's a metabolic UNC patient. The doctor there said she wasn't…read morecomfortable with him because of his metabolic condition when all I wanted from them was a set of labs to check his levels. She eventually agreed. The staff although very nice, had a lot of trouble doing the blood draw like they clearly don't do this very often. The doctor was so incredibly rude to me and I won't be back here for anything any of my kids needs.

Yesterday afternoon I went in for visit. The staff, as a whole, was timely and friendly. However,…read moreI will be switching offices for a few reasons. 1 - Lack of transparency regarding cost I was asked to sign a document about procedures that may happen. I want my physician and his staff to tell me what they know, which includes cost. Yes, it's my responsibility to ask, but it also their responsibility to tell. 2 - Not cultivating an environment of comfortable dialogue I would have liked Dr. Wessels and his staff to tell me about the procedures ahead of time - when procedures are advantageous and when they are not necessary. I understand an exam is often needed in determine prognosis. However, I would have appreciated the physician take a few extra minutes to show the patient dignity by having them sit up to share face-to-face any concerns and advice the physician may have as well as leave room for the patient to ask questions. Do NOT ask if a patient wants a procedure when he/she is in the midst of an uncomfortable and vulnerable exam. It's unprofessional and inconsiderate. The left the office feeling shame that I hadn't asked questions about cost nor advocate for a more comfortable setting, but also frustration that the physician didn't offer cost information up nor provide a comfortable environment to do so.

I have been dealing with Hemorrhoids for the last 7 years and no one in Winston-Salem could fix…read morethem. At my friend's advice I went to Raleigh and saw Dr. Saleeby. That was the best move I have made in 72 years. He fixed them in two trips. What a great Doctor!!! He did injections (Schlerotherapy) and one band. I had 11 bands put on in Winston-Salem and not one stayed on. Dr. Saleeby's band stayed on. If you are having trouble with hemorrhoids then Dr. Saleeby is the Doctor to see.