I have been coming here for years. Can't believe I have never done a review. I do have an account…read moreon their "patient portal". This site does a good job of keeping up with all of the care you have had. I messaged through the portal that I needed to see my Dr and they got me in in 2 days time. It was quick and easy. I them received follow up texts and emails for verification purposes. When I arrived for my appt, check in was quick. They collected my co-pay and I was called back within 15 min. Everyone was friendly and professional. In the past, I have also done PT at this location. No complaints about that either. Just ask questions --- be sure you understand the process.

I was told that Sundays were only days they do MRIs at this location They didn't tell me other…read morelocation options. The machine they put me in was a torture chamber. I screamed bloody murder to let me out the 1st time so they adjust the foam airplane earplugs and put hard flat plastic panels on each ear. They slid me in again and again I was screaming screaming let me out. I was pulling up my head and body which I strained trying to get out. It was unbearable. The highest level sound a human can stand before it gets unbearable is 120 decibels and I swear mine was higher. My head was rattling, I couldn't hear my voice in the normal way when I was talking. All the muscles and bones were strained to the max. I have really loved EmergeOrtho but I am so traumatized I dont even want to go to the good machine which I had prior, at another of their locations, until the trauma and anxiety wear off. I ended up in an Urgent Care Center about thirty minutes later. My neck, head, shoulders, even abdomen were feeling like there had been stressed and strained. Also I was worried about my ears. At WakeMed Urgent Care they found no perforations in my ears. They treated my neck and sent me with a Rx for muscle Relaxers plus a strong lidocaine gel. I cancelled the appt I let them to go to the other location and backed out of that one. Too traumatized. My theory: the MRI Machine was from the 60's and the two people in there were clueless. To be fair and just, those two technicians should have to experience what I did. I want to know some things: why did the phone operator tell me I could only get an MRI on a Sunday? Bribery, side hustle ? I want to know the make and model of that machine, and when it should have been retired. I want the names of the technicians. And a good attorney. All names of attorneys are welcome. Only honest will be considered.

Chet is great and highly experienced. I had a rotator cuff injury and an orthopedic surgeon told me…read morethey'd have to cut me open to figure out what was wrong. Well, I guess that is what surgeons do, is operate. Chet made clear he would send me back to them if he couldn't help but after therapy began he discovered the chain of events which led to a locked shoulder and loose tendon and unlocked the shoulder with various stretches and strengthened the tendon with various homework and exercises. I went in completely ignorant and thinking that therapy was silly but it is absolutely HUGE for anyone with an injury. I hope to never need Chet again but if I do have an injury with the hand, shoulder, or other body part that he works with I will be back. I highly recommend TherAccess.

Amazing place. I could hard hardly move my hand after the break but now I'm on my way to full…read moremobility. Dr Chet is an amazing hand therapist and he cares about his patients. Grateful to have him as my therapist and can't wait for full mobility and recovery!

Dr. Jenkins: . He's world class…read more Wake Ortho: because their voicemail system is a brutal loss when it comes to customer experience.

Jaclyn is the lady who helps you when you walk in! A lovely receptionist! Pleasant and efficient…read moreand smiles! Good start and Megan and Shirlene were also great! Charlene was our PA and she was awesome!

I keep getting bills from them 3 months after my surgery. I was told the post-ops were covered in…read morethe initial cost of which I paid my portion up front. That wasn't the case. I was charged for another x-ray. Then I was scheduled for recurring PT. I went to two visits and had to pay $203 for the first and $187 for the second. I quit going due to the cost. Then a month later I get a bill for over $600 for the first PT visit. How can a patient know what to expect? It is unreasonable to be so off in their estimated cost. They had my insurance so I'm stunned they can't get the estimate even close.

I am very pleased to report the successful removal of my ganglion cyst from my left wrist. I had…read morefelt pain for months when I would try to do my floor exercises, turn a knob or the steering wheel. Prior to seeing Dr Jeremy Miles I had seen two other doctors who were afraid to remove the cyst because it was located on an artery. Dr Miles successfully surgically removed the cyst and now I am pain free when I do the tasks I mentioned earlier. Thanks to Dr Miles and his team! Teresa Howard

Caroline Davis was a helpful and kind doctor .i am grateful to have her as my doctor. she was…read morecarrying and helping

I was given top notch medical care, clean environment, everyone was friendly and concerned. Highly…read morerecommend Dr. Bermudez for bariatric surgery!

Used several types of care here and have had mixed results…read more Facilities are clean and new. Equipment is satisfactory. Team members are mostly excellent. Online Patient Portal is satisfactory.

Just when I thought Raleigh Orthopaedic couldn't get any worse, they proved me wrong today. I am…read morealmost 4 months post-op from a total left knee replacement and still have the same inflammation I had the week of surgery. Three weeks ago, I was there for X-rays to see if bone had grown into my tibial component, as there was a 2 mm gap between the component and the bone. At that visit, I was told they saw signs of bone growth. Today, I was told by Casey, Dr. McNabb's PA, that there is "no way to know" by looking at an X-ray. That is a drastic change from what I was told three weeks ago. When I questioned the inconsistency, I was told they had "retracted" what they told me originally. I was also told you cannot see bone growth on an X-ray; other surgeons do not agree with this. My recovery with Dr. McNabb and his PA has been terrible. I went to two other orthopedic surgeons, and both told me there is no bone growth and that the tibial component is possibly loose, showing this to me in detail on my imaging. Raleigh Orthopaedic either does not want to acknowledge this or is refusing to admit it -I honestly don't know. Because of this, we are now talking about a revision in the next few months with either UNC or Emerge Ortho, both of whom have been excellent at explaining everything clearly. I'm in my fifties, and this has been the worst experience I've ever had with a doctor. After surgery, I felt completely on my own. At one point, Dr. McNabb even told me that the physical therapy staff on the third floor "did not know what they were talking about." Bottom line: terrible experience. Get a second opinion. I didn't - and I truly wish I had.

Yesterday, I had a knee injury that was quickly swelling up. I filled out a form online to get an…read moreappointment with their urgent care, and literally one minute later, received a phone call to schedule. They were able to get me in almost immediately. Once there, I was quickly brought back, given xrays, and then saw the orthopedic specialist on staff, Dr Blaine Etzel. He immediately put me at ease with his warm, laid back and caring personality. He asked me lots of questions, gave my knee an exam, and showed me my xrays. He even gave me a copy of them without my asking. He explained exactly what was going on with my knee, referred me to PT, scheduled me for a follow up appointment in 4 weeks to come back here and see a knee specialist to make sure PT was working, and just answered all of my questions so thoroughly. He even offered me an immediate treatment to bring the swelling down and help with the pain, which I decided to accept, and am happy I did. Today, the next day, I'm already feeling much better, even though I know I still have weeks of PT ahead of me. I was so impressed with Dr Etzel and highly recommend him - it couldn't have been a better overall experience. I believe he works urgent care Fridays-Sundays, if I'm correct. The lady at the front desk was also super kind and easy to talk with. I just moved here from Austin, TX, where the options for a sudden knee injury are either generic urgent care or hospital emergency room. These places are useless, and all they do is xray you, give you crutches, and then have you call around to schedule with an external orthopedic specialist. This takes time and effort, and then you take the first available appointment, which might be a week or so out. Then that person will finally do the correct exam, tell you what they think is wrong, and then write a referral to PT. So it all takes a very long time with no quick answers. This was SUCH a better, one-stop experience, and I left knowing what to do! You can even come here for the PT or an MRI if you chose. They have it all here! Just so impressed by this place and grateful they were here for me.

I've visited this location a few times when taking my mother to physical therapy and for an…read moreOrthopedic surgery consultation. The staff is always professional and they go the extra mile to assist. The reception phone etiquette is top tier. They're always able to accommodate me with rescheduling and today I had to make an appointment for a Walk-in for my daughter. This location was highly rated for sports physical therapy and urgent care needs. My daughter is an athlete and often she experiences sprains when competing. Today's walk-in appointment was excellent. We met with Jake & Anna. They saw us right away and helped us with choosing an affordable & supportive ankle brace. Thanks to the team. I love how convenient this location is from home and the late evening hours.

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.

I have been a patient here since 2015 and I find this place amazing. The staff is always friendly…read moreand my physician answers all questions and takes the time to explain everything to me. Everyone is very professional here.

I have been sitting in office for lab work in Cary office since 10:15 am. They said arrival time…read moreshould be 10:20. Mind you just for lab work. It is now 11:05 and I am still waiting. Receptionist said they are waiting on orders from the doctor after I had to ask several times Man I ready to chande practices