We've been to the pool over a half dozen times since just moving in the end of last month. The…read morepools seem to be well maintained, as when we saw that they needed skimming, the guards got right to it! The stair rail needs some reinforcement and there is a leak in the women's bathroom that seems to have someone checking into. As for the Lifeguards, they do a good job which was evident on Friday night when their job was put to the test and a child's life was saved shortly after we left for the evening. For those who say, Guards are a waste of money, I for one as a parent, grandparent and former swim team member appreciate their service. We can't always have our eyes everywhere when it comes to our kids, of any age! There are still adults out there that don't know how to swim and some of then have children. It only takes a tablespoon of water to drown, a wrong move in a game of catch or whatever to lose your balance and be the victim. Lifeguards are money well spent!

I had horible experience with the staff not good customer service and don't treat customers nice…read moreeven the manager Ron is so mean to customer's.They don't treat customers with respect , but we pay so much to be treated mean all they offer at the club house is the pools and no access to the inside of the club house which is unfair to the community I think they need more improvements such as Fitness center and no lifeguards we should be allowed to swim with no supervision and no limits.

A great way to cool off, very clean and lots of fun! We will definitely be going back soon!read more

Its fun and i have been going here since i was little this place is one of the funnest swimming…read morepools iv been too and it has a lazy river and water slides i recommend!!

Cleanliness Management and price! Sadly the place has gone…read moredown hill the last year. No towels hairballs and dirt in studios for $100 a month ... make it make sense? Tried contacting management NEVER get a reply. If it wasn't for the instructors I would have left!

I've been a member for over 18 years and have always appreciated the quality experience the…read moreHealthPlex provided. However, over time, I feel the facility has gradually lost some of its "premium" feel due to a number of recurring operational issues. There appear to be several systemic problems that impact the overall member experience: Studio and Class Technology Frequent issues with audio equipment in class studios. Microphones often do not work or batteries are not charged. Classes are routinely delayed due to technical problems, which is frustrating during a 45-minute session. Locker Room Maintenance Inconsistent availability of hand towels. Non-working TVs. Only one functioning hair dryer. A general lack of attention to detail that affects the experience. Towel Service One of the most noticeable changes has been the reduction in towel availability during workouts. In the past, towels were consistently stocked and accessible throughout workouts. That service level contributed significantly to the premium experience and convenience. Trainer Support The trainers themselves are strong and professional, but they seem to lack adequate support from management, particularly regarding equipment reliability and coverage when someone is out. As a long-time member, I share this feedback because I'd like to see the HealthPlex return to the level of operational excellence that originally set it apart. Many of these issues seem solvable with stronger oversight, maintenance consistency, and attention to detail.

The BEST swim instruction in the Fox Valley. Over the last 6 years my son has taken swim lessons…read morefrom several different pools, but DUPAGE gives lessons that focus on PROPER TECHNIQUE and CONDITIONING, and really prepares their swimmers for swim team. They also have a GREAT make-up policy. This has been a sore spot for such a long time with us. If my son got sick he could miss 2-3 lessons in a row. Other places will not let you make-up more than 1 lesson per session, and so those were wasted lessons & $$$'s. Extremely frustrating! The facilities are not the newest and they do get very crowded on weekends. However, for REAL swim lessons this is the place to go & to stick with!

Great instructors. Knowledgeable staff. Both of my kids learned to swim well there at DuPage. I've…read morebeen to a few places and they are by far the best at teaching competitive swimming skills.

Amazing place!! I love the therapy pool and swimming in the lanes as well. The people that work…read morethere are very accommodating they greet you and know what they're doing.! Locker rooms are clean and tidy as well as the entire building!!!

Wonderful place to enjoy with your family. Facility has so much to offer for every age.read more

If you are looking for a space to rent for a party, baby shower, reception, etc, this is a…read morefantastic location. Main hall holds 100 people and as photos show, can be decorated to look like anything you can imagine. You can bring in your own food/drink/caterer....there are no restrictions by the club. Location has a full kitchen and plenty of parking. Rental includes use of 6 ft. tables and chairs. More pics at http://oaksrecclub.org/about/clubhouse-rental/

Grande Park Association is awesome. Very helpful staff always. I highly recommed them. I love our…read morenew place.

Pretty nice clubhouse and pool for the local homeowners. The clubhouse can be rented out by owners…read morefor parties or whatever they wish. Decent size room and plenty of tables and chairs to set up a good time. i was there for a baby shower not mine, just being a good friend to the father to be, he begged and now he owes. They had about 50 guests and it was comfortable. The pool area is nice, warning lots of kids. they do have a kiddie pool, sports pool, lap and regular pool for all. Nice place not sure what the homeowners pay yearly for it but it is a place to gather and meet your neighbors. Benefits of parties to go along.

We had a high bid to replace our pool heater and a long time to install. I called Mark over at…read moreNeptune and he immediately took action, obtained photos and called me to discuss. Needless to say a few days later I have a brand new heater and the water is warm! The guys who came out were so polite and professional. It was certainly a pleasure working with this entire staff. I cannot say enough nice things about this company and the wonderful skilled professionals that work there. No wonder they are the best. Trust me, save time and money and go with these professionals. It certainly worked out great for me. I am a lifetime customer for sure!! Sincerely, Karen from Joliet

These guys are awesome!!! They built my pool and have guided me through all the maintenance. They…read moreinstalled a new liner and it fits like a glove. I would not trust anyone else. Viola helps me keep my water perfectly balanced and crystal clear. Even though they charge more for chemicals than you can get on the internet, you will actually spend less money because they will keep the water balanced better so you buy less chemicals. I recommend having your water tested weekly for best results. Mark is an expert in all things pool related. He recommends the best fix not the most profitable. He has never steered me wrong. He is detail oriented and runs his business with pride.

Josh is the owner of Swim Shack. One of the best experiences we've had. He's honest, very…read moreknowledgeable, takes the time to explain everything and a great contractor to work with. An inground pool was the best investment Ive ever made for my family. Cant say enough about how awesome they are.

Called to start a service was rude short and mean said too busy don't need any more customers and…read morehung up good luck