I wanted to just get an updated eye exam because I needed a replacement contact lens. The exam was covered by my insurance but they added an additional $89 out-of-pocket for fitting which has never happened when I had Aetna PPO, but since Arizona no longer offers PPO through Aetna, I had to change to Blue Cross, Blue Shield Health Choice Pathway and Premier claims the only coverage is for the exam. I was planning to just get the prescription and order a couple of lenses online like in the past, and wasn't going to order the lens through Premier...I felt kind of dismissed and talked into buying it here and paying for a fitting which should be included with the exam, IMO. read more

I cannot say enough wonderful things about Dr. Sanders. He is, without question, the kindest and most thorough eye doctor I have ever met. During my exam, he went above and beyond to understand not only my vision concerns but also how my overall health might be impacting my eyes. For the first time in over two years of dealing with ongoing eye and health issues, I felt truly heard and not brushed aside. Dr. Sanders was on time, attentive, and incredibly compassionate. He took the time to listen, explain, and genuinely care--qualities that set him far apart from the typical medical experience today. His dedication and kindness made a huge difference in my visit. I also want to mention the office manager, Krista, who was equally wonderful. Together, they create an environment that feels supportive, welcoming, and exceptional in every way. I have never had a better experience with a doctor, and I cannot recommend Dr. Sanders highly enough. read more

I have been using Premier Eye Center since I moved to Prescott. I have always gotten great service and attentive staff.

This has been one of my optometry offices since moving to Prescott. At first I saw Dr. Bundy, but he has moved. Since then I've seen both Dr. West and Dr. Stevens. They are each knowledgeable, friendly, and efficient. Most of the staff are friendly and helpful. They do sometimes have a longer wait time than I'd prefer. Yet, having someone who knows what they are doing and taking good care of my eyes is important and outweighs the inconvenience of waiting. read more

They have a great selection of frames and very friendly and helpful technicians to help you pick the right frame. If you need assistance after the fact, they are there. read more

Most reasonable prices for quality glasses that I've seen in Prescott. I bought 3 pairs!

Finally!!!!! After looking for good eye care we found Premier Eye Center. They are a wonderful and professional office. Dr Bundy is excellent and listens to your concerns. I highly recommend. read more

I don't go anywhere else! I've been going for years. GREAT options for frames. I'm always styling.

Excellent customer service! Very knowledgeable staff. My only concern was the wait time. My appointment was at 1:30pm. At 2:15 I was finally called. read more

Dr. Sullivan was great, he was patient and did my eye exam a few weeks ago. 5 stara for the visit! I took that prescription to the sunglass emporium due to not finding a style that worked for me at the office but the sunglasses weren't right for me (hello, base curve of 6?). Sunglass emporium said to get a Persciption check back with the Dr. Here's why I took one star off. The rest of the office has been great up to this point. Receptionists are kind, other associates selling glasses were helpful. I came back to Premier and Shawnee, a younger associate was assigned to help me. He told me I was wearing my glasses (the frame I have had for 8 years) too far away from my eyes and started bending the nose piece! I asked him to stop, because they have fit fine. Any closer and my eyelashes hit the lenses. I explained I want a prescription check but he seemed to think my glasses were fitting wrong and that is causing the issue(mind you these are not the glasses giving me problems) and takes my second more delicate plastic glasses that are every day glasses with hinge issues and starts bending the arms outward--again I ask him not to bend my second pair of glasses. They already have a lose hinge! All I want is a prescription check please. Finally after some back and forth I am scheduled for a prescription check in a few weeks. I am glad I could get one, but I feel like it took a lot of convincing to get the appointment. I do not want someone in the store part of the office bending two pairs of my glasses back and forth that fit fine without my permission. If he didn't just pick them up and start bending them, there would have been no need to reassure me that he wasn't going to break them. I hope to come back and have a better experience next time, and I will be keeping my existing glasses in my purse so they don't get bent. read more

After a rocky start with Premier Eye Care (having to leave two voicemail messages before the second one was returned), I could not be happier! After choosing them because of their convenience to work, their attention to Customer Care and Customer Service made all the difference. After being warmly greeted upon entering the facility, having a great meet-and-greet with Dr. Bundy, and great attention from Mike, one of the sales associates (who made sure I was 100% happy with my frame before finalizing the sale, to the point of hunting down additional frames until I was satisfied with my choice), I was thanked for coming not only by Mike, but one of the female associates that had been helping another customer and, finally, one of the girls on the front desk. I left with a huge smile, as unlike my review of PMI, the staff here understand what Customer Service means, and I would happy recommend this company to my coworkers read more

8/04/22-Premier Eye Center-Apologize for the delay in this review. If it wasn't for Dr. West, Linda, Ryan, Zepher, Krista and Heathers' kindness and quick 7 eye tests I may have gone blind, due to the discovery of a Detached Retina. They were simply AWESOME! The tests were easy and painless and the total cost out the door in an emergency was very fair for someone with no insurance. They tried for over 45 minutes to get me into a last second appointment anywhere at the end of the day and were able to get me into Associated Retina in PHX, got there 30 minutes before they closed, only client left in the building. It was well worth the drive and I'm sure it saved me from going blind, now over 3 months later I'm STILL so grateful for their actions. read more

I highly recommend Premier Eye Center and Dr. Jon Bundy. I recently experienced a very sudden problem with the vision in my left eye. When I first called the office I felt like the staff really cared about me. When I described my symptoms, they expedited getting me an appointment. I couldn't believe I was able to get in so quickly! During my appointment, I first went through all of the pre-tests with the technician. This young man was also very professional and very kind and compassionate toward me as he saw that I was starting to get really nervous when I realized how bad the vision in my eye was. When Dr. Bundy examined me, he showed such personal concern for me and talked to me so compassionately, trying not to further alarm me. He was not quick to rush to a decision and was very thorough in explaining my condition and the treatment options. The prescription prescribed to me was expedited at the pharmacy and I had it in hand within one half hour of leaving the office! I was also given a priority appointment to get rechecked within less than a week and was told that if my condition were to worsen that they would get me in even earlier so I didn't have to stress over the weekend. My follow up appointment was equally as positive. I could sense that Dr. Bundy was genuinely personally concerned about me and listened carefully to all my concerns and even offered to do further research to address some of my questions. This is one of the best experiences I've had with any medical treatment in my lifetime. I highly recommend this office. Every person I dealt with there was amazingly kind and caring. Thank you! read more

Dr Matt Sullivan is awesome. His staff got me in within 6 days after I told them I had a lump on my eyelid. When I got there I was impressed by all the precautions they took regarding Covid. Not only did he diagnose and treat my cyst but performed a complete exam of my eyes. That surprised me because I was "worked" in. Very professional nice staff and he was wonderful in explaining everything. No wait time between testing. I'm so happy to be an established patient of theirs now. Prescott is lucky to have such a wonderful intelligent and kind ophthalmologist in our town read more

Got safety glasses from here for work and was happy with my experience so I decided to come back when bit was time for an eye exam. Dr. West did my eye exam and I was very satisfied with the experience. My experience picking out glasses was great also and they took the time to help me find what I wanted. I will come back here for my next exam and pair of glasses. read more

Office staff and doctor went above and beyond to get affordable glaucoma medication for me. I am so thankful for their help read more

Dr. Bundy & the staff are fabulous. I had been having trouble with my eyesight, seeing up close when working with my private music students & sitting at the computer. My husband and I measured the distance where I can't see well = exactly 34". Dr. Bundy wrote a script for this distance. I now have NO eye fatigue, straining to see the music on the page and my computer screen when I'm working. Thank you very much for being an awesome doctor. read more

I was in here for an appointment in March, I believe. There were people in the waiting room with no masks and others walking around the display cases without masks. I asked the receptionist about it and she said they cannot make patients wear masks. BS if Sprouts can do it so can a doctor's office. I cancelled my next appointment and will not be going back. read more

New to Prescott. New patient with Doctor Bundy. The Front Desk Staff were friendly and very helpful. I have Age Related Macular Degeneration and needed a referral for continued care in the area. Dr Bundy's exam was thorough and he is a friendly professional. I look forward to many years of care by Premier Eye Center. read more

My family has been going to premier eye center for a few years now and we always receive the best care. Doctor Bundy always goes above and beyond for my daughter who has down Syndrome. His care doesn't go unnoticed! read more

Great place. Comfortable, good choices of frames and Dr. Bundy was awesome. Lilly really helped out on the options for the lenses. I highly recommend and definitely will be going back. read more

Dr Sullivan and office staff were friendly warm efficient and took me on very short notice !

Best staff and eye doctor in Prescott

Dr. Sullivan is excellent and first-class! Good as it gets! Very nice office with many levels of frames to pick from! Excellent communication and knowledge for all types of eye concerns. read more

We moved to Prescott in the summer of 2018 from Texas. I relied on people I was meeting for Doctor recommendations. I was lucky one lady suggested Dr. Bundy. He has been taking care of my eye issues for the past year. I am very happy with him and the assistants. He is nice, very thorough, takes time with me and fixed my problems. The front desk staff are very friendly and helpful. read more

The employees I encountered were pleasant and very helpful. Within 5 minutes, I was assisted, my glasses were adjusted, and my problem was solved. read more

I just wanted to express our thanks to Dr. Bundy for his help last weekend. Our daughter and her boyfriend were visiting from CA. And he works around metals for work. A piece of metal was in his eye, we called Premiere Eye Center on a Saturday morning, and the Dr. left a baby shower and met him at 2:00 to help him with this annoying eye problem. The Dr. took out the piece of metal within minutes and didn't even charge him because it was an easier situation than he originally thought. This would have cost this 26 year old guy a ton of money if he went to an emergency room. This Dr. was so nice to them,and if her boyfriend would have waited that piece of metal would have rusted in a couple days in his eye. I am so impressed that this Dr. took time out on a Saturday and helped him. THANK YOU for being so professional and helpful to him. There is good people in the world!! Thank you again Dr. Bundy...... Laura Schaefer read more

Dr. Bundy has provided vision care that is "above and beyond" compared to my experience with many other eye doctors, and I have moved a lot and been to many. His exams are always very thorough---and his treatment for my extreme dry eyes, utilizing a fairly new treatment with tear ducts "plugs", has totally improved my comfort level. He is the first doctor I have been to who has recommended this procedure, compared to most doctors only writing a prescription for daily eye drops. His staff always provide excellent service, from making appointments, to checking insurance, and providing excellent help in selecting frames and fitting. I highly recommend Dr. Bundy and Premier Eye Center. read more

Dr. Sullivan is excellent.. His staff is terrific and the 'optical ladies' are fantastic!

I stopped by while visiting friends in Prescott. I had an excellent experience at Premier Eye Center. Dr. Bundy was very attentive and helpful. The whole staff is knowledgeable and caring. The office was especially beautiful! I loved the selection of frames. I also appreciate that there was no bait and switch like I've experienced at shopping mall eye centers. Everything was straightforward - no guessing. I'm very happy with my new glasses! read more

I went for a routine exam and in the process, was sold a tiny bottle of eyelid wash that was presented as something medically necessary. It cost 60.00. It turned out to be nothing more than shampoo for my eyelashes for which other practitioners tell you to use a tiny diluted amt of baby shampoo. I don't intend to use this facility again. read more