I haven't been to the dentist in a few years, so needless to say, I was super nervous. Everyone from the front office staff to the back staff made me feel so at ease and so welcomed. They could tell that I was extremely nervous so they took their time with me and continued to ask throughout my procedure how I was doing. Thank you Destiney, Layne, and Dr. N!! You guys rock and I am super glad to have found a home dentist. read more

This place is obviously occupied by the devil's lackeys. Poor product, I purchased a night guard and it was defective. I went back twice to see if I could tolerate it or if they could fix it. It was brutal! I politely asked for a refund but it was denied by one of the dentist. The following are my opinions: Poor work ethic, uncaring dentist and techs. Greed has blown this out of proportion. I was told that they no longer accept Medicaid and that I would be paying cash. I expected better treatment and respect that I voiced my complaints openly. I'm definitely reporting them to the California Dental board. And I am also considering suing them because damages were done to my mouth as a result of them trying to shove the night guard into my mouth. I was told the lamest excuse ever. I was told that I would get used to the pain. I recommend you stay away from that place. read more

I switched over to Premier Dental care after having a horrible experience with Western Dental, but the staff here has been kind and helpful every step of the way. Even when my implant was becoming loose (and they discovered it was broken) they did everything they could to help me. As someone with extreme dental anxiety, the office environment and staff have always made me feel comfortable and at ease. read more

A few days after posting: could be purely coincidental: I received an email that my records were ready for pickup. I picked them up (all 1 pages) free of charge. Thank you Premier Dental. read more

The office experience is terrible, I was told my insurance wasn't active and it was active and I was listed, and given misinformation by the guy that works receptionist in the front. I waited over 45 minutes and still wasn't seen while in pain. In addition to be contacted by the office staff telling my doctor wouldn't be available and constantly rescheduling me. Trying to be a consistent patient here for dental care has been a nightmare. They kept trying to get me to pay out of pocket and now reading the reviews it appears that is there business practice they are engaging in and it sounds shady. I was charge my deductible after verifying my own insurance for them because he asked me to call instead of them calling on their end, and paid before I was even taken to the back to have the dental work completed. I felt like I was being held hostage and had to engage in a back and forth with reception to obtain my refund so I could peacefully leave and take my business elsewhere. It was an insane experience to say the least. Don't waste time like I did, read this and find a more customer friendly, time efficient option for a dentist! They get one star because the hygienist that did my cleaning previously was fast, polite, and explained what he worked on very well. I don't know if he's still there though. read more

Really bad service they over charge you and they do everything to not refund you they are hungry for money.

Well ...... I would not , again I would not refer anyone to this doctor, or the office Premier Dental on Palmdale Boulevard... I have never been treated, so rudely and mean, just for not understanding something, it was a complete turn around from the prior days of wonderful and engaging treatment within the entire office. I felt like I was being reprimanded to the point of tears, and not understanding why he was so upset... Or maybe it could be, that he couldn't answer my question... It saddens my soul to think that Dr. Karim Naguib could turn so negative so fast in front of other people besides myself. Which was very embarrassing... and then so rudely was asked to leave the office and go to another Dentist. I am deeply saddened that I cannot refer anyone to this office or Doctor... read more

Tried going here as a new patient each interaction i have is disappointing. First they in formed me my medical wasn't active when it was in fact was to try and get me to pay out of pocket. I called to set an appointment up for 9am and they sent the confirmation text for 2pm and not only did this happen once but twice , it's just always something when i go to this dentist office. Never happy or satisfied definitely won't be back! read more

I NEED MY REFUND FROM THIS DENTAL OFFICE. I'm so tired of the front desk and the main biller She claims to be in charge of everything she does the billing and is the only one who deals with the Dental insurances. She rude af and claims to communicate with HR and when I request for the HR contact information she says I have to go through her with any questions. She's so sarcastic too. Bad customer service when I ask to speak to the owner or someone higher then her she says "mmmm it's only her theres maybe one more but she possibly can be in office Thursday not to sure? I'm so fed up with this dental office they're so quick to charge but when they over charge and need to pay up a refund they try going around it and delaying as much as possible. Definitely don't recommend this dental office. read more

Best dentist I've been to and definitely Recommend coming here!!! Dr. Ramy is great!! read more

I wish I could give premier dental a -1 rate. I went in to pay the balance of my partial. I addressed the issue of the dental assistant tried to place the office sample teeth template in my mouth. I could have gotten COVID along with many other diseases. I thought they would deny it. Instead they gave her an excuse and said she thought it was mine. Obviously that was a lie because each patient's came to the dental office in a plastic bag. The patients name is included also. I was so paranoid that she tried to shove an office sample in my mouth. I told them I wanted my daughter to come in with me to my visit. The dentist refused. Long story short I don't get my teeth pulled. He just gave me my tooth plate and we just left. There's no order, no compassion, I got a prejudice vibe from that Palmdale premier office. Beware !!! read more

I called for an emergency appointment when I arrived they don't have all the info they need so that can't proceed to do a full exam. If this was the case why didn't they call days ago. You don't wait for me to show up to my appointment to tell me this. Waste of my time. No thanks! Ps, seats in waiting room are so dirty read more

As far as a dental office goes, EXCELLENT service. From the front desk to intake and then to Dr. Ramy, I have never felt as comfortable with a dentist before. I HIGHLY recommend for prevention and treatment. read more

Absolutely amazing service! Going to the dentist can be nerve racking at times and when an extraction or deep cleaning is involved, it is definitely not fun. However, Dr. Naguib and his staff were so gentle and reassuring, that the entire process was so much easier than I expected. The office is very clean and the entire staff is helpful. I highly recommend this office for any dental needs! read more

My wife had a bad experience here.The service needs improvement and the staff here as well.There is no room to have any type of miscommunication.I am hoping this place will make some changes soon. read more

New to the AV area and driving around found this dental office. Was glad they actually accept Medical (a lot of dental office in AV do not accept medical). So happy I found this place! Dr.Naguib is so friendly and actually acknowledges you when treating you. And the front desk girls are so friendly. The medical assistant are so kind and go into detail what they are going to do to you! Highly recommend this dental office. read more

Premier Dental Care & Implant Centers - General Dentistry Near Me - Palmdale, California

Today I had to have a root canal and a temporary crown put on because I had cracked my tooth. As a person who does not like going to the dentist, I actually find it a real pleasure you can say going to Premier dental. The doctor and the girls in the office are very knowledgeable understanding and patient. I would recommend does dentis office to those who are hesitant about finding a good dentist office give it a try. Thank you to Premier dental for a wonderful service that y'all gave me today I will be back for my next cleaning filling or whatever it takes. read more

Let me just say every single person that works at this office is AMAZING!! I feel bad because I don't know everyone by name, but I have been at this office for years now and my goodness they are amazing! I had such a bad experience when getting braces in northridge before, but when I moved to Palmdale and my family found them I was beyond satisfied!!! The cleaning, check ups, referrals, orthodontics, everything is amazing- and Yasmeen is about the sweetest ever!! If I could give everyone a raise I swear I would! 10/10 recommended! read more

I had two wisdom teeth taken out last week, and Dr. Ramy took them out. I did not feel any pain and was super-fast! So, I recommend this clinic and especially see Dr. Ramy. Recommend it 100%. read more

We had a bad feeling about this place when we were told how many procedures they said needed to be done on both of my daughters and our suspicions were confirmed when we went elsewhere for a second opinion. The cavity they said my daughter has is non-existent. She has NO cavity. They were going to drill into my daughters tooth for NO reason! Would not recommend this place if you value honesty and expect honest with someone who is supposed to care for your teeth. read more

The staff is nice and the office has recently been redecorated. Zareh is my go to guy at this office. He is gentle and reassuring. I truly appreciate his skill and talent. Thank you Zareh for always putting be at ease for my regular dental treatments. read more

I've been coming here for about 6 years and this company really sucks! I'm always hit with surprise fees almost everytime I come in. They say that they inform you before the appointment, but they never do. Also, the wait time is about 45 no matter when you go. Plus, when you are escorted into the room, you still sit in that room for another 30 mins. Their service is horrible. Please stay away from this place and go anywhere else but here for dental work. They tried to charge me $250 today for a crown replacement that I was supposed to get for free. read more

These 5 stars go to dental assistant Karen. My family and I have been coming here for approximately 20 years, maybe even more. Karen has always been very attentive to us, especially to my daughter who has autism. I truly appreciate her care but above all her patience towards my child. This alone means alot to us. Thanks a million! read more

This place is the best I've found in a long time. I was in and out within the hour. The staff is really friendly and professional! The doctor assured me I wouldn't be in any pain, and I didn't feel a thing during my deep cleaning. I'll definitely be coming back read more

This place is awesome! Every time I come in I get treated so well. Great service and the entire staff is very attentive to your needs. I had all 4 wisdom teeth pulled out last week, and I had no swelling whatsoever. They did an amazing job. I was back at work in no time! Highly recommend this place! read more

Great staff! Did my intial consultation here. Kaprice made me feel so comfortable and checked in on me several times before my xrays. Once she was able to do them she made sure I was comfortable with them and talked to me throughout the whole process! It was great! Definitely found my new office! read more

I went to this place to get a fill up on one tooth doctor told me that he cannot do it at I need to get a crown he will charge me like $ 1500 I went to another dentist he repair my tooth end charge me $ 120 if you don't have insurance this is not a good place to go read more

I had to rate this place with 5 stars based on the customer service and cleanliness of this business. I've always been skeptical of going to a new dental office and I can honestly say, I'm here to stay. Dr. N. was so nice, Mallory answered all my questions, the staff in general were just all smiles and gave off such a caring vibe. It was extremely comforting. All around a good visit and excited to start my treatment plan. read more

Let me start off by saying I was super nervous about my appointment I was not very fond about any dentist...that's until now. From Selena booking my appointment to staff at the front desk making me feel so welcomed and relaxed to Susie the sweetest dental asst ever...to Gabby the hygienist & the dentist Karim was so detailed when explaining procedures EVERYONE was AMAZING I am looking forward to my beautiful pearly whites. 5++ stars read more

Dr. Naguib, Gaby (dental hygienist) and the entire staff is awesome, knowledgeable and welcoming! Highly recommend!

I had to write a review after reading the goods ones and taking them for truthfulness for what they were worth, until I went to this office and was surprised as to the care I would have received and my bad experience of the referral office in Lancaster, CA and the reason I say would of, is because I no longer let people work on me if something isn't right. I was a referral to the Lancaster office to see an endo specialist and ran into a doctor that did not introduce himself, so let's call him doctor Jeckle the monster but I believe the clerk told me Dr. Amit, which set me in a chair and kept telling the assistant that he thought I could not pay for my dental work and then asked me could I pay and I said no, now I do have Delta Dental, but this idiot did not even check the other office to see if I had insurance or not and I was told by a visitor that they had fired another dentist just recently for treating patients bad. So I say if you have a bad feeling about a place, please trust your first intuition because it is always right. I already had a perfect tooth ruin by a root canal. So I need and now trying to find a decent doctor to fix it and it is like finding a needle in a haystack in the city of Palmdale too many unprofessional and unethical doctors to choose from for God sake can I find just one decent dential office that can fix teeth without the drama and money greed. Do not mind paying for good service but it must be good service. read more

I absolutely hate the dentist I have tried so many different ones and could never seem to find the perfect facility I have to admit all this good reviews are true dr peter is so great makes u feel right at ease really sweet guy the whole staff was super sweet and helpful I'm not giving a 5 start just yet because I did wait along time I had my appt at 11 didn't get inside the room til about 1145 Left the office til 1 si that's a lil harsh I must say but I'm really looking forward to next visits see how it goes thank u all your doing a great job keeping us happy read more

Love this place! The girls at the front desk were really personable and knowledgeable with all my questions which made me that much more at ease before my appointment. Dr. Naguib was really great at explaining things to me so I felt comfortable during my entire visit. Their office in Palmdale has been nicely remodeled so it feels really up-to-date. Awesome experience! read more

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Excellent attention I loved all very friendly very clean all perfect doctors perfect nurses

I don't normally "yelp"... but as a person who was searching high and low through the app to find a well-reviewed, decent, and honest office in the Antelope Valley... I thought it was important that I too, leave my own review. The entire staff were amazing, friendly, and very down-to-earth. I wasn't pressured into having more work done than I could afford, and I felt that I was given an honest and accurate exam. I highly recommend this office to anyone looking for a dentist in the Palmdale/Lancaster area! read more

I don't like going to the Dentist, but I have to. This was the first time going here. I had a root canal done & it was painless. I've gone back a few times, trying to pretty up my smile. The girls there are amazing, an the atmosphere makes you fell comfortable. read more

I been coming here for about 2 years with my family .I got to say I'm blown away and suprise how this dental office has changed .New faces new staff . Dr.Naguib is amazing. And his assistants are very professional,thorough,and caring.I'm very impressed and delightfully thankful in how my mother was treated she was treated like a queen offering us water very attentive with our needs .through out her percedure Karla the assistant was very nice and gentle holding her hand for comfort while Dr. Naguib was working on her .I really appreciate that for calming my mother down During her whole visit. I highly recommend this dental office to everyone.thank you DR.,Karla and Karen and all the staff for the amazing experience my mother had . read more

I have never been so happy with a dental office. To start off, Dr. Karim is amazing. He's very patient and his work is extremely gentle. I have no issue coming in and out of this rating and updating as needed. I had some work this past weekend only to find out there was a minor billing issue. Of course I've been through this before with this office so I was automatically heated when I figured this out. BUT I spoke to the new person in charge of billing and I am at complete ease. The issue is being taken care of! I wanted to change offices because of the thought that I was going to have to deal with the previous lady up front. Little did I know, she has been replaced. The new employee who helped me get things figured out was very patient and informative of the process to get it handled and I have no complaints. I am NOT switching offices and will be in tomorrow for a cleaning! read more

I have always received outstanding treatment from every single person in the office. Everyone is professional, understanding and extremely polite. My point of contact is a man by the name of Andrew. Andrew is very friendly and truly understands the meaning of customer service. I can tell that this office truly values me and my family as patients. I have recommended this office to several of my friends. The employees always made themselves available to me when I needed assistance with payment arrangements or just clarification. Thank you for everything! read more

Alyssa is the best! Super friendly and I had a great experience. Thanks for the free toothbrush, toothpaste, floss, and chapstick! Im just so taken care of here! read more