Air Conditioner Tuesday our A/C went out and it was 89°when we went to bed We called Premier Comfort Experts (Eric Partida) (909)500-3095 We made an appointment for yesterday/Wednesday and he said he'd be here between 5-7pm. He called right at 5pm and said he be here in 30 min. He showed up 30 minutes later exactly as he said. He checked the a/c... replaced 2 capacitors and viola COOL AIR Thank You Eric Partida for being a business that lives up to their word!!!! read more

Premier Comfort Experts - Heating & Air Conditioning/HVAC Near Me

Eric, I tried calling you but your phone wasn't answering, you need to get that fixed or your customers won't be able to contact you! I left a message with your wife at the other number you gave me but you never called back and I didn't want to bother her again. Well the AC was not working and hot weather is just around the corner. You fixed it last year by replacing a valve and it worked until the end of summer. Now the AC/heating unit you installed 8 years ago has finally given up. But, since I couldn't contact you, I had to call John at another company. He came right out and told me that there was a coolant leak in the condenser and it would have to be replaced. Since you put in that dye last year, it was real easy to spot. It was still under warranty but the warranty info had been removed from inside the AC unit. It took him a while to contact the manufacturer but they found their records and assured us it was still covered. Today John is replacing the condenser, and I imagine he will do a thorough job so I won't need help again for a while. Sorry about not being able to get ahold of you but after two week I had to do something. Thanks for your help in the past and being a "great guy". Your customer: Ed read more

Professional, knowledgeable, reasonable and prompt! My AC went out today. I called Premier Comfort and Eric was able to come in the same on and knew exactly what to do! I highly recommend Premier Comfort Experts thank you so much for bringing the comfort back into my home! read more

First of all, the technician comes on time and determine the issue of my AC. And immediately he quoted the total cost and let me know the issue regarding to the fan flow control board. So, he said the total cost is $638 including labor and parts. I scheduled to have them repair on the 2nd day after the estimate. Technician comes on time and was able to repair within the hour. Service is quick and responsive. Good communication as well. I was able to take a picture of the parts. And then I quickly search online to see the price. Online shop for parts ICM271c which may cost around $40 to $50. On my receipt, they charge me $438. I asked the technician of the reason of price $438 vs $45 from online shop. He said the part that they provide is from Carrier. But I find that the part is not. So, I understand the labor and express service. But I don't like the dishonesty of over charging. Will not use them again. In response to the owner of the business, I did clearly asked Eric the reason of the part cost $438. And he said that because the part install to my AC unit is manufacturer by Carrier instead of OEM brand. And he basically just lie. The part is manufactured by ICM which is just a after market part same as the one I can in online store. I don't mind if he tell me that he is charging me 10x the street or online price. And that is how the business earning from customer. But don't lie the part is manufactured by Carrier. It is not. read more

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Our condenser stopped producing cold air in the middle of the day and I could not get anyone to come out same day. Except Premier, who showed up during the scheduled window AND same day. Fortunately when he came the A/C started working again and has been the following day. They were thorough and checked everything even inside the attic. They told me to contact them if it went out again. He made suggestions on how I could improve the cooling in my home and didn't try to up sell me on anything, everything he said made sense. Great experience overall and their payment options are easy I was able to pay online through their email system. Fast and easy. read more

First off, let me start off by saying the quality and service that was provided was stellar. I'll be honest I was a bit reluctant to have a repair technician come by and get hit with an exorbitant amount in part prices on our 25+ year old A/C unit, because I usually fix everything around the house as a DIY. Since this was a high use item, I wanted to make sure it was done professionally and warrantied. Eric was professional from start to finish. Every question I asked was answered. He told us us what part broke (main line contactor) & told us that it's recommended to replace the high voltage capacitor just to be safe. Never once assertively pushed a sale, was very laid back and let us decide. The two parts ended up costing more than what it'd be to buy from a warehouse and install yourself, but that's the price any person will have to pay when you want to make sure it works no questions asked. It was also sweet since he hosted the unit off and installed at no cost a new thermostat. Total time took an hour, maybe an hour and half. Great stuff and I'd recommend the company to anyone looking for a couple more year(s) on an old A/C unit! read more

My go to for ac and heat repair! Can always count on this company to get back to me and help me with an issue!

I had a lot of trouble getting in touch with the office all day Monday, but as soon as the board flipped to "after hours" Eric called me back. He altered his route to make a quick stop by my place and replace a transformer that I had blown. Thanks for the fix! But get more people in the office. I had already given up on getting in touch with your company for the day. read more

I had a compressor failure so I called this company off of Yelp with it's good reviews. I ordered a new compressor unit had a drop shipped to my home. The technician Eric said it would cost me $600 for him to install it and it was supposed to be covered with a one-year parts and labor warranty. We agreed on the price and he installed it October 2020 and in April 2021 it stopped working already. I called Eric he came out checked the new unit and found that the air compressor and pigtail where they connect burnt out. He said he should have had installed a ground wire that's probably why it burned out. I asked if he was going to repair it and he said it wasn't covered under warranty and he wanted to be paid to do so. Since we could not come to an agreement I did some research and found out it is covered under warranty parts and labor and I wanted it fixed. Eric told me that he wanted $500 more to make it right and he would do the repair. He said for the extra $500 he was doing me a favor on something that he clearly did wrong to cause this issue. We tried contacting him again to see if he would just come fix it since everybody else seems to be too busy to help he has avoided our calls and text messages and refuses to get back to us. Luckily I had my competent HVAC technician that I have used in the past do the repair and I will get a one year warranty. Unfortunately he was unavailable at the time otherwise it would have been done right the first time. read more

It was the summer of 2020 in the city of Riverside, CA, and I was in need of a centralized HVAC overhaul. I called a few local companies to evaluate our situation and provide me with potential systems to install and quotes. I chose Premier Comfort Experts because they explained the best possible solution at the most appropriate rate, and informed me that I could get city rebates for these installs (at the time). They did an excellent job removing my old unit, then installed a new HVAC system, ducts, and water heater. I waited a while to write a review because only time can inform you of the quality of the workmanship. This company is 100 percent legit and professional. Best wishes to them and future customers in search of help with HVAC in the Inland Empire. ~Gus read more

My AC would not work. I tried a few trouble shooting ideas myself but ultimately needed an expert to take a look at the unit. I was able to make an appointment with Premier Comfort Experts next day, which was incredible. Eric Partida updated me prior to our appointment time of 11 AM and showed up a little earlier than the scheduled time. He was extremely professional and very knowledgeable. He methodically inspected the unit and went into the attic to determine what the problem was. After just a short time he was able to repair the issue and now my AC is working as if it were brand new. I will absolutely use his services in the future! read more

Absolutely recommend! Thermostat was running both heat and air due to an install error on our end. Helped us troubleshoot over the phone and get the system working correctly. Good honest business with a genuine desire to help people! read more

Outstanding level of service, knowledge of AC/Heating and Honesty. I called Eric during the Thanksgiving Holiday weekend as my furnace/heater was not working and it was 56 degrees inside my house. Eric told me that he would be here within 2 hours, and he arrived within 1.5 hours. He assessed the issue, talked to me about the problem and fixed my heating issue within 25 minutes. All of this and the cost was 25% of what I thought I was going to pay. Extremely impressed with the level of service, knowledge of AC/Heating and honesty that Eric provided today. Will refer Eric to all my friends. read more

Came out on Labor Day, honest, very reasonable on the pricing and explained things thoroughly, would definitely use again!

Great customer service, punctual, and honest. Still have to come back with the filters but so far so good. Defiantly contacting them for further AC services. Thank you guys ! read more

This review is for Premier Comfort Experts and Eric Partida, hands down the best and most reliable AC/Heating Service in the inland empire. As a real estate agent I need service that's extremely fast and reliable because my clients might be in the middle of an escrow and need repairs or I just want to recommend a solid company to my clients. So far from April 2018 to 6/8/2018 Premier has helped 8 of my best clients. They've all been extremely happy. I'm definitely lucky to have met Eric because I've had some very bad ac companies in the past!! Thank you Premier and Eric! Premier Comfort Experts + Local Small Business = Trustworthy read more

I contacted Premier because our AC wasn't working properly, and it was unbearably hot in our house. They came to fix our unit that same day, which no other company I contacted would do. Eric showed up early, was professional, and obviously knows his stuff. He got us up and running quickly, and for the amount we were given over the phone. This is one business card I'll be keeping for future needs. read more

My a/c stopped working on me in the middle of the heat wave last week. I called and was surprised that they could get someone out to my house the same day. The guys arrived on time and were able to get my a/c working pretty quickly. They told me several things that could have caused it to stop working and said they recommended a mid-day appointment to check it out during the heat to better diagnose the problems. I called the next morning and and was able to get Eric back out the next afternoon. He came out and cleaned my a/c unit, checked what he thought could have been the problems and then realized that it was most likely just our very old circuit breaker that needed to be replaced. He went to another scheduled appointment and returned after to replace our breaker. Overall the responsiveness, level of service, and lack of "sales pressure" from Premier Comfort Experts was amazing! I will use them for any future issues and 100% recommend them to everyone I know. read more

Very pleased with them. My a/c went out last night, & i messaged them on yelp & they replied early this a.m. saying they could come out today btwn 4:00 & 6:00. After confirming with them, they came about 5:00. My a/c was fixed by 6:00. I cant remember the name of our guy, but he was courteous & knowledgeable. read more

The AC went out and I just needed to confirm the repairs that were be quoted from the insurance company. I called Premier Comfort Experts first thing in the morning and they had someone come by early afternoon!!! Eric, came out checked the unit and discussed best options! If you want solid people, call Premier Comfort!!! read more

We had heating and air conditioning problems with my parents' home in Fontana. We called Premier and Eric came out and found the issue in under ten minutes. He fixed the problem and suggested a fix for another issue. He also cleaned the outside A/C unit and the ceiling screen around the inside heater. Great job and good price. Very knowledgeable and personable. read more

A/C went out - Eric was able to show up the next morning and quickly diagnose the problem. Provided a reasonable bid and got the job done quickly. Would definitely use him again next time. read more

WOW! Talk about being knowledgeable of what you are doing. I had Eric from premier come by to service my home AC unit and he was probably the best person i have ever been in contact with when it came to understanding what was going on with my unit. knowledgeable, great personality, professional. they can count on my business for now on read more

A professional company with a quick response. I was in need of a new system and a repair for our other unit. Eric came out the same day and gave me a very competitive price. I was surprised when they were available the next day for installation. Brandon and his crew were fast and efficient. Eric (the owner) stopped by to make sure everything was going good. Thanks again. read more

Great service. Was timely to appointment and was able to troubleshoot the air conditioner issue. Friendly staff.

My AC unit inside was making a humming noise I had never heard before. I called the office and the girl that answered the phone was polite and asked me a series of questions and said she'd get a tech out the next morning. The tech (Eric) came and took care of my unit and it has been working perfectly ever since. I am very impressed with all of my dealings with this company and I will definitely be recommending them to all my friends and family! read more

Premier comfort came out and provided me and my husband an estimate on removing asbestos and redoing all our duct work. I inquired for a quote on Yelp and to my surprise, within a day, Eric came out to see the attic and provided and estimate. He was not the cheapest out of the 6 quotes we received, he was more in the middle. But we chose to go with his company because of the great customer service and friendly attitude. During the process everything went as planned and smooth. His office staff provided updates when things changed to keep me in the loop. Additionally, I would call many times to inquire on different things and his team was always cordial, attentive, and pleasant. The work was done timely and well. I definitely recommend Eric and his team to anyone who needs anything related to heating and cooling. My husband and I are more than pleased with their service. read more

Great service. I got a thorough servicing and cleaning of my York AC. Tech was very knowledgeable and answered any questions I had. He also hooked up a C-wire for me for a small charge ($60). The only thing I wished he was able to do was replace an inside air filter but he did not have correct size for our vent. Overall, the 39.95, AC service check they offer is a steal and I highly recommend it! read more

I would recommend this company to anyone. They are prompt, reliable and honest. Most importantly, they know what they are doing.

Eric, Brandon and the team were a great help. They were extremely quick, courteous and professional and were able to get us a quote within 24 hours and changed out our AC unit in just one day! Thank you for getting our AC up and running so fast! We will be call read more

Eric was great. Straight forward, identified the problem quickly. No upselling but did give me advice for the future and a ballpark price for replacement when necessary. I called at 7 am and they had someone out by 9:30. Was the lowest inspection fee and the overall prices was way less than I anticipated. Will call again in future! read more

I can't say enough good things! Eric responded to my request at 5:45 am and scheduled a same-day appointment in the middle of a nasty heat wave. He didn't charge a diagnostic fee, showed up on time and had it fixed within 30 minutes. We were so happy! Very professional and courteous!! Highly recommend Adding a second review for a heater repair. I honestly cannot think of a better company to work with!! They came out and diagnosed our heater problem. Never pushed or tried to upsell, simply explained the options. They were SO polite and very clean and tidy. It was a pleasure doing business with them. Highly recommend!! read more

When our AC/Heating unit started to make a loud sound that sent vibrations throughout the house, we feared the worst. We sent out emails and calls to multiple companies, but most were closed on the weekend. Thankfully Premier Comfort Experts was not only open, but Veronica was punctual in communication and was able do schedule us in for a same day repair. Eric was actually able to swing by earlier than scheduled, which was a plus. All around, PCE exceeded all of our needs and expectations. read more

I worked with Eric at Premier for over 2 weeks understanding all the elements of replacing my AC and Heater and he answered every question I had. I had other bids but elected to go with Premier due to their diligence in answering all my questions and never pushy but just waited for me to decide but always available to answer any questions. We schedule the installation and the installation team he brought out were excellent and did a professional job. Every time I went out to see how they were doing they would explain everything they are doing and why. Eric and the installation team are professional and courteous. They did and excellent job and would highly recommend anyone to use them! They cleaned up the surroundings when they were done so well you never knew anyone was there. Thank you Premier Comfort Experts! read more

I called this company to give me a second opinion on my unit that's wasn't working . I was told it would Cost $1750 to repair by another company . Premier came out and fixed the problem for less than $400 parts and labor . Thanks for being honest ! I will call them in the future and highly recommend them to my friends and family . read more

We had the best experience with Premier Comfort Expert, Eric Partida. He exceeded our expectations, worked quickly, was very thorough during all communication, and even followed up with us. Thank you so much Eric and the Premier Comfort team for going above and beyond! Definitely would recommend! read more

A++ for Premiere comfort express! They did a great job. Thank you Eric for all the follow up text messages, and for going above and beyond for my family. Fast and efficient job! Definitely recommend these guys! read more

I had three Contractors come to see our project. We needed a full replacement of our system. One had a Menu type one-size fits all type of pricing system. The other wouldn't give me pricing unless I shared the other estimates. I think that's very unethical.... Eric with Premier was the only one that took the time to evaluate the entire project and give me all the options I requested. He really earned my TRUST. The project is now completed and in the time frame he gave me. We installed a new 20 SEER 5 Ton, 2-Zone system, which allows the upstairs to have its own Thermostat... It is SO QUIET.... We just couldn't be happier with our new HVAC system. Thank You!!! read more

Awesome and quick service. We called late Saturday, and they came within a few hours and had the problem diagnosed and fixed within an hour. Price was as expected, very reasonable. I'll be calling them again. read more

let's me start off by thanking veronica and eric my AC heater went out about 10 last night I contacted them at 11 they were out by the next morning on a Sunday!!!!!!!!at 9 a.m. as promised! Eric is easy-going not the hard type salesman did not try to upsell on any of the products. I would recommend them! read more