Martin the service man was super helpful and knowledgeable. He helped me with my a/c that was not working well. This is a honest company and great service. I called in Wednesday and was able to have someone come out the same day/next day. read more

We used 4 Points AC & Heating for our Arrowhead home to check out our heater. Justin repaired our heater within 30 minutes! Not only was he knowledgeable about our heating system, he was very professional and respectful. We highly recommend this business. Request Justin. read more

Great service! Fast, efficient, and professional. Would recommend thier services to anyone.

On time. Give me options. Pay what you get. Cold AC. Check atticks. Make sure no leak and ac work properly. I will definitely tell all of my family and friends. They did a good job and service. And polite. God bless you read more

Antonio came out to check our A/C & heating system. He was very thorough. Antonio paid attention to details, and Give me a detailed report of his findings. Antonio was very professional. I was very comfortable in how he handled everything. I'm sure he is a very valued valuable employee. Thank you, antonio for a job well done! Doc Dewberry - read more

Customer service, communication and system review were all great. Justyn was very knowledgeable and explained details to me very well. I absolutely will use this trustworthy team again. read more

My A/C unit finally went out after 20years. So I've been in the market for about four months and now summer is finally here I can now longer live without A/C. I shop around and the Wife and I made our decision and went with 4 points A/C & Heating there pricing and professionalism stood out from the rest. I highly recommend them for you HVAC needs. I want to personally thank the tech that did an amazing job Martin SR, Martin JR & Pedro you guys rock!!!!!! read more

4 Points AC and Heating - A new a AC pro unit - Heating & Air Conditioning/HVAC Near Me - San Bernardino, California

I needed service on my air conditioner, I received prompt, friendly and quality service. I highly recommend them.

Knowledgeable and professional. Gave me several options and was not demanding. Will consider doing business in the near future

I have been a member for several years and always get great service. Antonio was my service provider today and at my last service and he did an excellent job throughly explaining everything and proving service to my HVAC system read more

4Points has been servicing my furnace and AC for five years. They're reliable, knowledgeable, and always super kind to me and my little dog! Justyn, who usually always is the one who comes out for my AC maintenance, had been telling me for years that my AC was on its last legs. He never gave me the hard sell or made me feel weird about pushing it instead of replacing it. It's as old as Taylor Swift, and it lasted 35 years before it finally gave out ... during the hottest week of 2024 so far (natch). I scheduled for 4Points to come out to give me a quote, but I also got three other quotes. This is where 4Points' customer service comes into play. Especially with home improvements, it can be easy to want to go with the cheapest option. Or the perceived cheapest. Of the other quotes I got, none of the people who came to my house gave me a detailed description of what was included (even the emailed write-ups were pretty basic). When Justyn came, he looked at the items to be replaced and then sat down with me to tell me about it being permitted and HERS tested, that they would flush the lines because of the new Freon my new unit would have, and even reviewed the bids I already got with me. He pointed out that none of them clearly mentioned being permitted or tested, and he even sat with me (and Penny the poodle) while I called the other companies for clarification. In the end, Justyn was able to work with his boss, Martin, to get my price down since they do price matching as long as it's apples to apples. Since these other bids were pretty vague, I was really happy with the agreed-upon price. Knowing that it would be done right and that 4Points is such a solid company made it a no-brainer. The guys came two days later and installed my beautiful new AC, and it works like a charm! So thankful to have 4Points in my corner! So long, 1989 AC unit! read more

4 Points AC and Heating - Shiny new AC unit!! - Heating & Air Conditioning/HVAC Near Me - San Bernardino, California

Martin came out to give us a quote on our A/c that seemed to have finally failed (it is 20 years old and flooded a bedroom in the home the night before he arrived). In hopes it may be able to be repaired, we purchased a part before he arrived hoping if it had a repair left in its life we could have the system fixed. Martin arrived in the time frame promised, and the office staff was so communicative and helpful. Martin was so honest! He said although the unit was definitely going to greener pastures soon, he made sure to give his all in getting the a/c up and running with a repair. He was so efficient and awesome!!!! He got the a/c to run and left the property clean! He left us a quote to replace it, with several AFFORDABLE options. We were terrified we would have to pay out of pocket, but were put at ease when they told us we could finance a new unit once it was time to replace it. I cannot recommend 4 Points Ac and Heating enough. They took a completely stressful time, and made it seamless and calm. I will never use another a/c company again! read more

No one wants their AC to break during the hottest time of the year 4 points was there for us They provided friendly, prompt service and lend us portable AC until they were able to install our new AC I highly recommend them read more

I have been using this company to service my system for two years. The guy came out two days ago and told me I needed to completely replace my system. He said the blower on my system was full of oil, it was blowing oil and my system was rusted. He said I should replace it. He then gave me a quote to replace my entire AC and heating system. The quote was for 16,000. Then he also gave me three other quotes One for 9000, one for 7000 , and for 6000. Then he gave me a last quote for a Band-Aid fix. Which was for $800 and some change. I had a second opinion. The guy came out, looked at my system and said my system was one of the cleanest systems he had ever seen. No oil was on the blower and everything was functioning like it was brand new. Do not use this company, they will rip you off. Take your money when you don't need any repairs done. read more

Very quick service and technician was very friendly and professional. But check the repair price before you use the service which is very expensive. read more

Had the company come out for an estimate, never heard back. Estimator was nice, but for some reason wouldn't email or give quote but needed to have a face to face, When spouse came back from work. I called and asked where the quote was and was told "sorry", I would get a call. I did not. Maybe they have too much work and my job was not needed. Not very communicative read more

Exceeded expectations!! Called to have our AC serviced and they came out the next day. Justyn was on time, friendly and throughly inspected everything. Price was exactly what was quoted over the phone (lowest price around) and no sales pitches to change out a 20 yr old unit. If you want a company you can trust, call them! read more

One of the best companies I've ever worked with. Trustworthy, honest, affordable financing options and quality work. I had a new unit installed about 5 years ago and I pay a small monthly fee for maintenance. They are really on top of maintenance each season; they are really easy to schedule with. The staff is efficient, timely, personable, and friendly. Justyn is one of our favorite maintenance techs; very knowledgeable and makes helpful recommendations without pressuring us. I appreciate their modern scheduling system, which allows you to see where your tech is/who they are via text and email. Nothing but great experiences with 4 Points consistently over the years. I believe it's also a family-run business, so I'm happy to do business with them. read more

I recommend 4 points AC and heating to anyone that doesn't want to bother with their HVAC. These guys service all my units, and since I have a service contract with them, if I have a problem they show up the same day or the next. Just yesterday I reported a problem with one of my units, they showed up a couple of hours later and told me I needed a part replace. Since I have a contract with them they gave me a discount price, in total the price was very reasonable. I travel for work and the fact that I know that if something happens I don't have to worry about my house getting to 100 degrees. I don't think I'll ever change companies as long as I'm in the IE. Thanks Daniel, Elizabeth and the rest of the 4 Points team. read more

4 Points came out today for our winter service. The service is included in the membership. I love not having to think about having our system serviced. They call you to schedule. So convenient. Eric was our technician. Very thorough, he even fixed our air intake to keep the filter from moving. Eric is super easy to talk to. He took his time to go over some suggested things to keep our system at tip-top shape. I have been a customer of this company for a few years. They are all honest, hard-working people. From the reception staff all the way to management. Simply put, the best HAVC company in the IE. We will be happy lifelong customers. read more

I just had these guys fix my AC. Courtesy when booking my appointment. Quick availability. Offer great preventive maintenance. Reasonable pricing. My AC was out. They did an analysis, provided visual options on the tablet. Antonio was professional, kind, informative and very knowledgeable. read more

Great experience. I received a text message before the technician arrived with a picture of the tech and a bit about them. Once he arrived they were masked up and put on shoe wraps before walking into my house very appreciated because I have a little one. Gave great options to fix my very old AC which included the cost of repair along with the cost to replace the unit. We went with a new unit and they got us in with a week for install and the technicians who came to install the unit where great as well very fast and would apply shoe protection when having to come into the house. I have already recommended them to my neighbor. read more

After many years of using window AC's to try and cool my home I finally decided to install an AC system, I stopped by the office and requested an appointment for an estimate and products they installed, the young lady was friendly and helped set up an inhome appointment within a week. As scheduled, the representative arrived and discussed the options available, and what was required for my size of home, he also discussed financing. At no time was I treated as a fool, which other reps from other from other installers had made me feel, he gave me a set price for what I required, set up the financing, and set a start date 3 days later, expecting to be completed in 2 days. First to arrive was the electrician, set up the electrical, then the installers, they were polite respectful and hard working, they installed the units inside and out, and completed the job on the second day. Today has been a hot day here in San Berdo, but, cool inside my home, AC is working great, able to sleep comfortably, we're very happy with the fast, quality service provided, I've recommended this company to a couple of friends, these people were great to deal with. read more

Great service! Our Tech Eric Torres was throughly, explained what he was doing and provided explanations as to why items need to be serviced/repaired. He was on time, give an estimate of time frame and he was very neat never left a speck of dirt. I highly recommend Eric. read more

Living in the inland empire gets quite hot! Today our AC unit went out and we decided to give 4 Points AC a call. They sent a technician out by the name of Antonio the same day. He was able to get our AC unit up and running. Our AC unit needed parts replaced because the prior parts were damaged. He was able to go pick up the parts and come back and repair. His service was above and beyond and now our AC is up and running! Thank you Antonio for your exceptional customer service. We are very happy customers! We will definitely be using 4 Points AC for all of our AC services. read more

Justin was professional, knowledgeable, and helped get us the best deal after getting quotes from 3-4 other companies. We had our whole a/c unit inside and out replaced, so it can be pricey! The 4 points staff as a whole were amazing with their communication, cleanliness, and efficient getting the job done in a timely matter as well so a big thank you to everyone! We are cool just in time for summer! read more

Outstanding customer service! They notify prior to arrival and send a message with the technicians picture. Office staff and field staff are highly professional. This company would be perfect if their prices were less. read more

These guys were absolutely amazing. I called and they had someone come out to check out my system the same day and communicated their availability and timing very well. Their rep came out, did his diagnosis and gave me all my options. We then went through the financing options which was easy and we had an installment date set up shortly thereafter. They got my new furnace and outside system installed at their first available date and my home has been HOME again ever since. The technicians that came were professional, efficient and did an amazing job. I would absolutely recommend these guys to anyone needing any work done on their heating and AC unit. Thank you guys! read more

The technician, Justyn, was very nice and took the time to explain everything to me. I know very little about A/C units, I just know that I want it to work when I need it. We had him come out for a a/c check up before we got into the heat of summer. He was really thorough. He showed me optional upgrades to help preserve the longevity of our unit. He also pointed out potential problems in the future, but did not pressure us to do it at that moment. He was really clear about what was a priority and what wasn't. I hate when companies push things on you and that was not the case here. I will definitely be using them again for our AC maintenance and future upgrades. I also appreciated the fact that he took a video of what he was looking at when he was in our attic, so I knew exactly what he was referring to and whether or not the problem actually exist. read more

Fernando was our service person. He showed up with a mask and very friendly. It was nice to get information about him before he got here and he was also a resident of Moreno Valley . He gave us information related to what could possibly be the problem and resolved our issue. I would recommend the company in the future read more

The new home we purchased in 2017 had less than...um...how do I say this? Some appliances were on the lower-end price range. Right away there were issues with the heater. 4 Points technicians (Martin & his Dad Martin) came and fixed the problem. (And explained what they were doing and why the we're doing it.) Then they came out and inspected the A/C before summer. A-Ok! We recently has A/C problems and they immediately came out to access the problem. A couple of "went out" but 4 Points expedited the work as much as they were able. This is an EXCELLENT company. If I could give them more than 5 stars, I would! read more

I wish I remembered our Tech's name cause he was great! Not only did I receive same day service, but the Tech was onsite within 2 hours of the call so I didn't have to have to be billed for emergency service. The Tech came to the door with a mask on (BIG POINTS!!!) and was professional and ready to get the job done. I cannot say enough about the service and company. It was all flawless! And apologies to the Tech - I took two bottles of ice cold water from the fridge when I looked up at him working in 99 degrees on the roof and then forgot to give them to him :( read more

Our A/C went out on Labor Day; we called 4 Points AC and Heating. They sent someone out right away even though it was a holiday. The technician was very friendly and knowledgeable; he gave us a quick diagnosis. He sat down with us to give us a few options. We decided to replace our AC and Heating unit. They even waived our service call fee! Their team was so professional and courteous; they went above and beyond for us. We highly recommend 4 Points for their hard work and skill! Our new system works great!! read more

Not happy. I paint to have heating fixed, and they came out and fixed it. Then they said I needed a test on my unit, but they had to come back another day. They came out today, I paid them, they acted like used car sales men trying to sell a new unit and then shut it down so i could not use it. The sighted a change in government regulation than from when they fixed it initially. I would not recommend to anyone their serve. I'm 60 years old and I had to climb on a ladder and lift myself up in the attic and turn on the gas to heating unit to get it to come on and work in the middle of winter, informing them I had elbow and shoulder surgery. To anyone, run. One star is a over rating. Actually the service tech from another company just left. Said there was zero CO admissions being released into the air and the panel to heat exchanger was never remove. He also said there was a fresh hole drilled into the vent that exits the roof. Had know idea why that would be done. Fixed the hole that was drilled and retested for CO and gave a all clear. read more

AMAZING CUSTOMER SERVICE! The value and customer service received was awesome. From the initial call in to ask about service to when the technician Justyn arrived, was nothing less than outstanding. Even before having the tech out to our home we were explained an great option on a maintenance membership and it waived the service call cost and included 2 seasonal check ups on our a/c and heater, plus filters being changed for us. Love that ! Called at 4pm and same day our technician Justyn arrived around 6pm in the middle of a heat wave week. He was very thorough and explained options. Can't thank 4 points enough for helping us and our fur babies be comfortable in this hot weather. read more

We were contacted about doing a service on our recently 1 year + AC/heater unit. Thinking they were affiliated with the company that installed our unit we agreed. They came out, did their thing and left. After they left, the heater would not come on. I text the 1 guy and let him know. He stated it was working when they left and to call the office and they can come back out. I found out they were not affiliated with our original company. I contacted our company and explained what happened. They set up an appt for this morning 1st thing. The person who came out inspected everything and found that the igniter had been removed and just set back there. To sabotage our system. He took pictures of everything. Luckily our company authorized the fix with no charge. We are going to sue, if we don't get our money back. Immediately. We are also going to report this to the BETTER BUSINESS BUREAU and any other bureau we find available for such crooks. SHAME ON YOUR COMPANY for employing such people, or worse yet for CONTINUING TO EMPLOY them!!! And I just got a text from one of them saying that the trainee did the work. Well the trainer didn't do his due diligence by double checking the work! read more

Great service. The technicians were professional and efficient. Pricing was competitive. I highly recommend 4 Points AC and Heating.

4 Points has serviced our home for the past few years, as well as AC/heating systems for many of our clients. They are always on time and they do a good job. I never have to worry that the annual maintenance is just going to be an excuse for them to upcharge me with ticky-tack repairs. They are honest and charge reasonable fees for their work. read more

Great family owned company. Martin was happy to answer all my questions and did a very thorough job servicing my system. Highly recommended.

AC went out at 6pm the day before. They showed up on time and offered several options for repair and explained the warranty. Quick and responsive. Thank you would use them again. read more