I've been to many dealerships but this one is different. Well different in 2 things bad and good . I purchased a Nissan Sentra the good part is it's in a very good driving condition the bad part is I'm hearing noise on the front driver side and I'm really concerned if it's a safety issue I should worry about I took it to the Nissan dealership and they told me it something to do with the fender. I had explained the issue to premium and I feel ignored about this as I had asked for this to be fixed I had purchase full warranty the only thing they said they could do for me is get the 15 minute free inspection but the service person said it needs to be looked at more than just the 15 minutes and I have to pay which I'm not willing to read more

Ask for Donovan. He Advocated for me when he didn't have to. He changes people lives and doesn't even know it. You can tell he respects Scott and went well above my expectations on speed and desireable of the vehicle liking to me. I love you guys. Thank you Donovan for trearing me and my dad good. read more

They have like rookie salesman people working there and they're pricing the trucks way too high

If I could give this place a zero star I would. Bought my first car from them, then within the same month I've had to return to the dealership 3 different times regarding my contracting. Had to take the car back after already putting money down and into it. Unprofessional service, don't come here unless you want the dealership to call you with a yo-yo contract scam. You're better off getting a used car on Facebook marketplace. read more

Scott says NO ... the used cars on the side that people bring in are not for sale at any price says the salesman they tried to foist off some expensive cars to me and I told them I wanted a older car and I had cash but it's a good thing I went to another dealership down the road and they didn't give me the runaround. read more

Apparently this company does not sell to bilingual clients. JUST FOR ALL TO KNOW. RACISTS!!!! At Premiere Auto Sales My parents went in today to see a vehicle. They spoke to a gentlemen named Jordan and communicated well but asked for a Spanish speaker as their English is broken and felt more comfortable trying to make a deal in their preferred language. They had a manager (didn't get a name) that could assist but that manager kept saying he was too busy for them and then hit them with "why he had been in the US for so long and not learned English". My father speaks, reads, and writes English (not that it matters) but wasn't confident to do so and the only person who COULD communicate with them best, attacked and questioned their ability to speak English and didn't want to assist them because they should know English (they do) in America. Absolutely disgusting especially coming from another Hispanic read more

Everything! Lie, lie, lie. That's all i can say. They snookered me into a vehicle and sold me an extended warranty that is absolutely no good. They are all just out for the buck read more

This dealership will have their salesmen lie to you only to have their finance manager back up their lies! Recently tried to finance a 2022 Nissan Altima only to be lied to about sticker price. Originally, they told me that without a down payment they could not help me. Once I was ready to leave Donovan suddenly added 2K to my trade-in value and got my loan "hopefully" approved. A credit ding and a week later and im suddenly denied and they tried to force me into a borderline yo-yo contract. Once I went over fees and my contracts after my denial I see a BS 1000 dollar admin fee and that the price had changed from a $15K (which is already over market value) to a 17.5K price tag. They tried to scam me into a crazy bad loan for a car I didn't want or need after that. Once I signed the cancellation contract after both Johnathan and Donovan refused to explain the random extra $2.5k on my contract; Johnathan proceeded to tell me that this "one return wouldn't hurt" and that he "sells so many cars a month". So unprofessional to get angry after getting caught in a lie. I have never seen such an unprofessional- borderline illegal joke of a business ever. Do not go here. Their Salesmen lie, Finance managers scam. Detailers don't know how to clean or fill up a gas tank. All of the workers preferred to speak to my male partner over myself even though *I* was the one obtaining a vehicle. Such a waste of time and does NOT deserve BBB credit and will for sure make sure they and the AG hears about poor business practices. read more

Please please please do not go to this sleazy shady car dealership. The will lie to you and manipulate the prices into making it seem like a good deal. When I said I couldn't do their price they got very unprofessional and told me to get out of the building. Website prices are false and they lie the entire process read more

I recently purchased a 2023 Dodge Ram 1500 truck in Tucson from Premier Auto Center. The only truck with my specs was in Phoenix. The sales person, Carlos, and I viewed pictures and a description of the truck on-line. The truck was in perfect condition from the pictures displayed. No damages were outlined in the comments. Carlos indicated there were no recalls or accidents for the truck. We started paperwork for the purchase of and arrangements were made to have the truck brought in from Phoenix. When the truck arrived, I was advised it had a minor scratch but that Premier's employee could buff most of it out. When I arrived, I noticed it was dented AND scraped up above the passenger side wheel well.We also subsequently discovered that the rear passenger door nearest to has trouble closing correctly. Carlos agreed that the damage was not noted online or in the pictures but had no explanation. I was assured it could be fixed by Premier's bodywork/paint person, Troy. I was promised to be charged a low rate as he is Premier's employee. I was given no discount due to this issue and was advised I was already getting the lowest deal possible and was repeatedly reminded it was a 2023 model. Working with Premier's body repair person, Troy, was a complete nightmare. Starting with delays in getting the work done as promised, major issues in the work once it was completed, AND a new dent on the driver side that was not there when we dropped the truck off. The truck had to be returned to address these issues however; we were still left with holes in the paint, bubbles, fisheyes, overspray, dried paint drips, poor repair work on the dent on the driver side and the original dent areas where it was not taped off properly and paint had built up. Troy acknowledged the issues and apologized stating it was not his usual standard of work and would be reimbursing us for some of his work. Efforts to rectify the situation increasingly progressed to non-response. During this time I kept Carlos advised of the issues I was encountering. After a short period of time Carlos advised Troy no longer worked with the company. Then, BOTH stopped answering my texts/calls. We have since taken the truck in for a repair estimate another repair shop and the estimated cost is over $3000 to fix the work improperly done by Premier's body/paint person-Troy. Also noted by the estimator, is that in all the repair areas done by Troy, it is casting a yellow tint indicative of very poor materials. I submitted a complaint with Better Business Bureau and Premier Auto Sales basically said they have nothing to do with the negotiations between us and Troy as he is not an employee of theirs, any longer. My car buying experience with Premier Auto Center Has been so disappointing, I am disgusted with them It has been the ultimate bait and switch. Either the truck was damaged while being driven in from Phoenix kor I was sold a different truck from what I was originally shown during the sales discussions. Then the work done by Premier's Employee was substandard. Please do not purchase from Premier auto center, they Do not stand by their word, they do not have integrity, they are not an honest company. Further, if an issue comes up, reaching management will be near impossible. read more

I was helping a friend with a car and financing that started with Premier, they responded in a timely manner and if I need a ride in AZ I'd give them the business!!! I'm a snowbird in AZ. read more

Very great smooth and fast service , right from when we we showed up Daniel Orr helped us alot very greatly appreciated will he back and will be recommending more people to come. read more

But you went here to look at. A? Car. They're want us to do a credit check before. They tell us how much the car is before we're even interested in buying it so it's one of those lenders that are underneath carmax. In carvana which I don't feel comfortable cause they very pushy. read more

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If I could write this place zero stars I would. What a yo-yo scam place this is. with their advertisements of getting people in for $55 is a laughable matter. For the fact that they took my $500 down had the car for a few days less than a week and then they come and pick it up in the middle of the night and now I cannot even retrieve my personal belongings because its in some type of holding cell. Should have known it was too good to be true when none of the cars even had the price on the window. You have to run your Social Security number to get a price. Scam scam scam stay away. read more

I had an appt on 11/12/24, met with an employee who was extremely rude and unprofessional. When I first arrived, it was business as usual, he took my drivers license, proof of income, etc. After my credit was run, the employee asked if I had a "family member with a drivers license" to help me purchase a vehicle. I told him that I did not. The employee said the only way to get into a vehicle is if "someone with a DL could help". The employee asked me over-and-over if a "family member" could help. I said, "no, my mom already helps my sister." The employee then says, "well if your mom can help out your sister, why can't your mom help you?" I just looked at him, as I couldn't believe what he just said. The employee again, pushed the conversation, "I don't get why she won't help you out." I then told the employee I was done, and that I was leaving. As i stood up to leave, the employee stood up from behind his desk just staring at me, he looked unhappy. As I proceeded to leave, the employee did not acknowledge my departure or a hand shake. I exited the building, looked back, the employee was still standing behind his desk staring and watching me leave. I did send a text message to the individual who confirmed my appt, I let her know about what I had experienced and how unprofessional the employee was. To this day, almost a week later, I have not had a response from anyone. I have never been asked so many unprofessional questions by an individual at a car dealership. read more

DO NOT COME HERE very unprofessional, rude and don't take accountability for their actions read more

I mentioned to a young co-worker premier auto sales as he had no credit or money but needed a vehicle in a bad way. Premier got him into a small compact car and when I saw it the next day, every tire on the car was a used tire of a different make. One was half bald. Lol They saw this kid coming. They used his fathers credit and once they realized it was bad credit, they came in a hurry to repossess the piece of junk, but karma was served because he had already totaled the vehicle. This is the truth! Seems like they prey on lower income individuals which is sad. read more

First person seemed to eager to sell us a car. And we just wanted to know trade in value of car. Was frustrated when we told him this and got someone else to talk to us. Prices not good, only recommend if you have cash in hand and they have good used car inventory. Went to Nissan dealership and were more friendlier and better offers for used cars! So if looking for slightly used go to other dealerships if you plan to finance the car. read more

I just bought a car from here. Tanner was my salesman, Chris was my finance guy. Both were awesome! I really just stop by to check out what they had. Didn't plan on buying anything. Well, Tanner showed me a car that checked all my boxes AND it was one of my favorite makes; Audi. I told him in was too rich for my pocketbook & he said "Let's see". with that, Tanner & Chris went to work for me! AND Chris showed me a program they have that helps you & shows yo how to build credit. This was just the best car buying experience I've ever had (and I've had a few) read more

Premier sold my niece a car they was bad to begin with. They sold her a 2017 Ford Escape. Knowing that that year was a lemon. Even th manufacture new the motor was defected. Premier, try to make good., put In a new manufactured motor at my niece's expense. Premier didn't even try to replace the vehicle with something different, knowing they could not sell the car out right. If anything comes of this. I hope Premier Auto sales goes out of business. That would be the best for us consumers. read more

UPDATE! Do not go here, they lie about many things. Over valued cars and fake warranty. As soon as I signed papers to get a car they forgot about me and I was waiting to get my car delivered as promised for almost a week. No one would reach out to me or make me a priority as a customer. Any other dealer would provide clear contact and not lie about warranty. Was promised full warranty on my Kia but turns out it was for 3months and when I needed someone to replace a part on it it took days to hear back from someone with a poor attitude. I got so pissed I had to fix it myself so I don't have to go with a car. I tried to get out of this car and the first thing this sales manager says is how screwed I was on this deal. A $9500 car sold to me for 18000 plus $6000 in "dealer fees at 23% interest grand total for a $9500 car equal $44,000! What would make this better is if they cared how much worse of a situation they put me in they would own it and do something to make it right. Dealer for taking advantage of people in bad situations read more

I was going to test drive a truck when the check engine light came on. I was told it was a minor issue and would be repaired the salesman Stephen told me to sign the loan so my loan would be secure when I picked it up several days later the check engine light came on again. It has been over a month since it's been at their service department. I was given a loaner car that was towed because it didn't have any paperwork. I have lost my job about to lose my second job they keep telling me they will call me back and no one does. Bamboozled read more

Beau was an amazing salesman never pressured me just wanted to find me the perfect car for me. I went in 2 1/2 weeks before I got my car and he kept in touch with me and finding the type of car I wanted. As I went in not knowing what I wanted just knew I needed a new car. He worked with me for weeks helping me pick a car and made me feel very comfortable in the process. Explained everything to me in a way I'd understand. He was friendly, funny, and amazing! I was very happy with the whole experience. If you're looking for a new car ASK FOR BEAU!! read more

Bought our car here. After the sale they could care less about the customer. Have had an issue using the lifetime maintenance that we paid for and nobody cares. Don't buy your car here. Waste of time and ignorant employees. read more

I was working with one sales guy to get a car and I have a really difficult situation to work with and he seemed eager and willing to do anything to help however I could never get in contact with him again and the second salesman was pushy tried telling me what amount of money I should bring with me not knowing the financial situation and was just rude with his delivery and very unwilling to do anything extra to help read more

Premier will cheat you. I came to Premier after a bad experience at Precision. My transmission had gone out on my old SUV, and I had heard good things about Premier from others. Despite the claim in their ad, Greg was NOT helpful regarding customers with less-than-stellar credit. Instead, it seemed like it was pulling teeth for them to offer me a 2015 Jeep Renegade with significant cosmetic damage, as it was the only thing they could offer me. I accepted that, as I was in a rough spot with no vehicle at the time. They offered me an extremely high interest loan agreement AND had the nerve to value this damaged vehicle at FULL MSRP (as if were not damaged), which I had appraised elsewhere at worth less than half of what I am currently on the hook for. Now I am paying a fortune each month on a vehicle that is barely worth the paper the loan agreement is written on. I am a public school teacher. I devote my life to helping children. Premier took advantage of me in a tough situation, and contrary to their ad, did NOT say "Yes" when I needed a good car at a reasonable cost. Do not make the same mistake I did, and avoid Premier if you can help it. The ads are a smokescreen for unethical sales people that will gouge you out of your life's blood at every opportunity. read more

Just by going into their website you can tell they have scammed hundreds of people. The website does not let you view vehicles unless you give them your personal information. They want your email and phone number so they could spam you. Super pushy and they spam your phone trying to force you to come to the shop so they can force you into a vehicle. Whats so hard with sending a picture of a car and telling me a price lol Noooooo they didnt want to do that, they want you to come so they can forcefully run your credit and shove you into anything they could I told the business 10 times "no im not interested" until they finally stopped flooding my phone with calls and even text messages. read more

My boyfriend and brother went to look at cars today. They were greeted by a very rude sales person. Was very short with them and was uninterested once he was told to assume someone has not so good credit. He yelled at them to sit down or leave. so they left. He wanted nothing to do with them. Too bad for them because they would have paid cash for a car! Not customer friendly at all. If there was a half star rating, maybe they'd get that...MAYBE. RUDE UNPROFESSIONAL MEAN DECEITFUL MONEY HUNGRY COMPANY. DO NOT WASTE YOUR TIME. read more

Brandon was amazing and explained everything. And Dave was amazing, worked with our budget. Both made my sons first car buying experience amazing! Thank you guys! read more

I wish I could give less than one star, I purchased a car this year under the impression given by their commercials of getting you into a "nicer" "newer" car. Sadly this was not the case, the vehicle I bought had multiple issues from the get go, some of which are a huge safety concern. Firstly the vehicle was sold with wheels that were 4 sizes to big for the vehicle which explained all the damages to each wheel well. The hood shows signs of accident damages, there is some kind of glue residue all over the drivers door on the inside and outside. You can clearly see that the window at one point or another had been shattered. also it was missing the fuse box cover inside the vehicle. When I brought up the fuse box and the wheels situation I was told I could either get a door replacement ( a 20 dollar part) or I could have my wheels replaced with the wheels that should have been on the vehicle. Naturally I placed my safety as priority, so I do appreciate the wheels being taken care of. However as I have researched this vehicle more and more since purchase I have come to find multiple things indicitive of a front end collision. When I confronted the business about this information which was also confirmed by an insurance adjuster who ran the vehicles history I was told that they didnt know of any accidents because the history report they use didn't show any however you can find all the information that was found on almost every other site except for the one that this business claims to use. I also noted that this vehicle was sold to me at a price not only higher than when the vehicle was first made and had 0 miles on but also when I asked for an explination and shown a breakdown of how we wound up at this price I was told that it was a used vehicle and thats just how things are now. So in the end if youre in dire need of a vehicle, thats what you can get here, however do not expect to get a vehicle that is reasonably priced, or expect to be told of any accidents or damages that you might want to know about before purchasing the vehicle. so you get what you see with this place, just be careful I suppose. read more

They sell vehicles with safety issues and don't take responsibility. Check them out on BBB. They don't not do the full inspection like they are supposed to. Stay away from them. read more

The first time I went to Premier Auto Center was during the dime time. The sales person told me that they do not sell anything under $20000 and kept insisting that I have my mother co-sign. I wanted a truck but the sale person kept trying to get me in a car. The second time was when they were having another deal. I saw a truck that I liked. The sales manager came over to talk with me and told me that it would be hard to get a used truck financed and I would have to put a large down payment on the truck and that the payments would be over $500 a month. Then I received a letter from Premier Auto stating that I was pre-approved for $5000 to $35000 which I was just told on the phone would not happen. I believe this is a SCAM!!!!!! read more

"If Scott Says Yes" Then as the Customer; tell Scott " To Fuck OFF" First, the salesman resembling Opie Taylor, informing me that an average car payment is approx.$600 mo. on a used vehicle. Then showing me vehicles which resembled the Beverley Hillbillies beat up jalapy. I felt as though; I entered the Twilight Zone. These high mileage vehicles had no sticker prices which gives a bad signal to the customer. No certified vehicles--as is! Not a recommended dealership! read more

We were faced with an untimely decision to purchase a (new to us) vehicle after my husbands truck became too expensive to repair. I personally, have never purchased a used car from a dealership, so I wanted to be sure we chose one that wouldn't take advantage of our situation and sense of urgency. We are so happy that we started at Premier Auto and didn't need to look further. Our sales rep, Chris Diaz, was very personable and straight forward. Respectful. Which I appreciated. He worked within the parameters of our needs without being pushy or arrogant and he made the purchase process easy to understand. The entire staff was so friendly and helpful!! From sales, to management to financing. They even did a purchase ceremony where new owners got hyped up with everyone there and they each got to bang on a gong. Lol what a great experience for buying a used car! read more

Premier Auto Center - Tucson - Driving off the lot...all smiles!! #premeirautocenter - Car Dealers Near Me - Tucson, Arizona

This place advertises that they work with all credits, little to no money down and will get you in a car today. But they don't seem to mention that if you have bad credit you need a cosigner to get a car otherwise they want like $2000 to $3000 down. it doesn't matter if you're making decent money. If your credit is bad, I've gone here with my fiancé multiple times because we believe the advertisement but every time that we come it's just a huge scam. Don't recommend. read more

I have had the worst experience with car dealer (cactus Jack) don't care about selling crap cars. I went to premier really SKEPTICAL before I could get out of my car John Tumblin salesman greeted me and assured me I came to the right place. Then before going inside the manager came out DAVID introduced himself (who does that?) from that point on....I was able to DRIVE my new DIVA home....best customer service great experience..... read more

If I could give zero stars I would! I'm reviewing on behalf of my partner. He purchased a vehicle this summer and it's now October and he is yet to receive a license plate & tags! He had to go down there for an extra 30 day permit and it's now expired AGAIN and no license plate. When he calls to speak with someone he always gets the run around. MVD doesn't he have proof of the vehicle being registered to him! This is absolutely unacceptable and the worse customer service ever. Do yourself a favor and save yourself stress and take your business elsewhere. NOT RECOMMEND!!! read more

I called and told them what I wanted price wise. They said they could do it, but when I showed up, they didn't.

Boston Dave and Antoni Super friendly and very persistent Gave us the best deal gave us a break and understood our situation so glad that I came and got my car from here. They didn't mind my daughter is making wings and running around very polite and know how to take a joke I appreciate them to the fullest everyone should come in here and get a car read more

Well I tried to get prices and was given the run around. I asked for links to BMW,s and no answer. They don't answer and just ghost you after wasting your time. Don't buy here read more