Wanted to share a follow-up review of Premier Auto in Spring Valley. Christmas came early for our 2007 RAV4 when a bunch of warning lights lit up the dashboard. Brought it into Premier Auto and Omar quickly assessed the issue. He said the issues would be covered under warranty from the last repair. Like many have complained about dishonest auto repair shops, we could have been told anything and charged accordingly. Omar said it was all good and ordered the parts on the spot and told us the car would be ready in a few hours, NO CHARGE. When we picked up the car, he explained the issues and told us straight up, we might have about a year, probably less before old Ravy would be put to pasture. He even threw in an extra part for free. Then advised us on which cars would benefit in the long run and how to negotiate. You looking for an HONEST repair shop, Premier Auto in Spring Valley is the place to go. No worries about shotty jobs or upsell. When we left, he said "I hope I don't see you again for repairs". I wish my doctor, dentist, or even the tax man would say that....Go see Omar. He'll take care of you... read more

Came in for an alignment on my Tundra the guys were very knowledgeable and eager to help. Omar helped me with understanding more of what I need and offered me a great deal got me in and out quick no waiting. Highly recommend ! read more

Premier Auto Center - Auto Repair Near Me - Spring Valley, California

I had an amazing experience at Premier Auto Center! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely cared about helping me find the right vehicle. They made the entire process smooth, stress-free, and never made me feel pressured. They answered all of my questions honestly. The customer service was outstanding, and I couldn't be happier with my purchase. I highly recommend Premier Auto Center to anyone looking for a reliable vehicle and a team that truly puts their customers first. Thank you for such a great experience! read more

Took my 2023 Ford Bronco on aftermarket lifted suspension here. Previous alignment shop couldn't get my alignment dialed in, only to leave w/ a right leaning steering wheel when driving straight. Premier Auto Center was able to remedy my issue & get things dialed in. Alignment specs are within limits & now my steering wheel is center when tracking straight as it should be. Was in and out of there 20~30min tops. No fuss, straight to the point auto service. I'll be returning for any and all my alignment needs as well as refer my friends & family. Thank You to the team over at Premier Auto Center!!! read more

I would highly recommend this business! I came here when my truck had a check engine light on. The mechanics were able to find the issue and repaired it in a very timely manner. I went back a few weeks later to get my shocks switched out. I really respected the way this shop conducted business and I didn't get the feeling that they were trying to add or charge me for unnecessary things. Omar had great customer service skills and he was quick to communicate with me if a part came in or if the job was finished. This will definitely be my go to auto shop. read more

PAC listened to our concern about our car. We gave them all codes provided by other mechanics. They stated they can fix my car's catalytic converter issue and with a better price than dealer. Well, they did! PAC had me in and out the next day. I came back for my smog check and I passed first try! The staff was friendly. I had no issues with communication. They were able to get me back to good at $1200 cheaper than the dealer! Fantastic service! read more

I visited Premier Auto for the first time after getting a recommendation from a friend. I wanted to have my car looked over before going on a road trip in a couple of weeks. It was easy to get my car in, Omar was very helpful and friendly, and the office is clean and comfortable for waiting. The communication was great and when I came to pick it up there weren't any added charges. Based on my experience, I would definitely recommend Premier Auto. read more

Took my car to them due to a clicking issue, they diagnosed it within minutes, fixed it and found other potential problems that could become worse within time, i usually have trust issues with repair shops but those guys work with dignity and respect for their customers and i have nothing but good things to say about them. read more

Another great experience at Premier Auto ! Staff are friendly and knowledgeable. They always tell me the truth, give options and never try to upsell me. It's like having a family member take care of your car. read more

Premier Auto Center made my smog check quick and hassle-free. I was in and out in a short time, and the staff member who helped me was friendly, professional, and took the time to answer my questions. I would definitely return here for future smog checks and recommend them to others looking for efficient and courteous service. read more

These guys are great! They always take car of me when I need them. Pricing is fair and they get the job done. The quality of their work is top-notch on all my cars, be it my Honda Pilot, Subaru Forester, GMC Suburban, Ford Explorer. Pricing is fair and they have never tried to upsell me. I don't write many reviews. You either have to be really good or really good to provoke me to write a review. These guys are really good! read more

I have nothing but good things to say about all my experiences here. I recently needed to get the paint for my car fixed since I use it for work a lot. Not only was it repaired perfectly, but the customer service was amazing and the price was affordable. My car feels brand new! I wouldn't trust anyone else with my car as everything was handled incredibly. I cannot emphasize enough how amazing this place is! read more

Premier Auto Center - Auto Repair Near Me - Spring Valley, California

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I brought my car in to repair some minor bumper damage. They did an excellent job! Everything that they worked on looks perfect. Very helpful people also. I absolutely recommend Premier Auto Center. read more

Clean work, Fair prices, great, fast and friendly service a+++ all around shop, 100% recommended

I highly recommend Premier Auto to anyone looking for quick, honest, and reliable work done. I went to an atm to deposit money in my account, parked smoothly with no sound, or even scraping the bottom of my car on the curb... but when I went to back up and pull out the bottom plastic part on my front bumper got caught on the curb and ripped my front bumper almost completely off. I was sure I would have to replace it. I called premier auto and they told me to just come on in whenever I could. I was there the next morning and I spoke to Omar. He was kind, and direct. He didn't lie to me and say "everything is fine, we'll put it back and you never have to worry." Omar was honest and let me know that he still recommends that I replace the bumper, but they could get me driving safely (enough) for now. While working on my car they looked at my brakes and saw I was practically metal on metal. (I knew I was hearing a weird screeching sound.) I decided to get the bumper put back on (as much as possible), and get my brakes fixed. Even though they had to order my brake parts, my car was ready in 24 hours! Absolutely incredible. If you ever ever had to wait a week or more for your car to be worked on you know that getting it back within a day is the best feeling ever. So, again, I'll say I highly recommend premier auto for any car work. Omar was amazing, and I certainly appreciate his honesty about what my car needed, without pressuring me to get it done. read more

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From start to finish Premier Auto Center made things easy. They were professional, kind, and informative; answering all my questions. Not only did they get the job done in a timely manner, but the quality was prestige. Very very happy. Would highly recommend! read more

Got Huracan sterrato oil changed here, very professional and friendly. Would recommend read more

Premier Auto Center - Huracan sterrato oil change - Auto Repair Near Me - Spring Valley, California

This is the best auto shop I have ever been to. Omar, who handles all customer care has gone above and beyond to help me countless times. You can trust these guys with ANY issue, they will set you up for success every time. I tell all my friends and family to go here for any car issues or question. read more

I had such a great, easy experience at premier auto center ! First off the staff here is amazing! Everyone was super friendly. 2nd the price to repair my 2017 mini cooper s didn't break the bank (which I appreciate very much). I'd definitely recommend this shop to anyone looking for a reliable mechanic. I'll be back for future repairs ! Thanks guys read more

They estimated a 3 hour wait for replacing spark plugs, tire alignment and rotation. They did it in 2 hours. Quote for replacing spark plugs was $250. I shopped around and most places were around $300-$400 for this place wins! Friendly customer service. Their office and restroom were very clean and new looking. It's way out in Spring Valley which kind of sucks but for the price, it was worth it. read more

I was looking to renew my registration, but saw that the DMV was closed. I searched nearby and came across this place! The gentleman, Omar, was very welcoming, and even went the extra mile to double check further info on my registration. They didn't have the tags here but offered for me to pick it up at their El Cajon location, or pick up here the next day. Not only was his customer service amazing, but the smog test was fast and easy! It's very affordable as well. During the service, Omar was kind enough to let me know that I really needed new break pads! He spoke on some knowledge on the safety reasons as to why it should get them done asap, and even offered a great deal! It truly feels as if they care for their customers here; they're not pushy, upselling, or just trying to get the service done. It's definitely a one stop shop for all of your auto needs! I'll definitely be coming back, and recommend this place! read more

Great crew that strives to take quality care of my cars and are fair priced. I've used them multiple times, and had a positive experience each time. These guys have earned my trust and money. read more

These guys are the best! The office crew was friendly and transparent about pricing and time. I went just after opening and got my oil changed within 45 mins. My girlfriend was in a couple weeks ago and they noticed she had just got off night shift, so they bumped her car up to get it done right away. read more

The staff was very friendly and professional, and they gave me quick service. I was in and out of there with ease. Will definitely recommend to others and continue to bring my vehicle here in the future. read more

Very helpful. Seems to know their business. Looked at my exhaust manifold problem and gave me great advice. Would definitely use them in the future. Squeeze me in to have a look at my problem. Great value. Post. read more

Premier Auto Center made a stressful situation easy for me. They responded quickly, clearly walked me through the repair plan and timeline, and took the lead with my insurance so there were no delays. The work was done exactly as promised and the results were excellent. Five stars--highly recommend for responsiveness, execution, and top-notch service. read more

I brought my 2017 Mazda 6 in for a smog check. No appointment was necessary and they took my car in right away. It was a pleasant surprise to find out that they can also register my car and give me the sticker the same day. This will be my to go place from now on. Great customer service and quick work. Thanks Premier Auto Center read more

The quality of body work and repair from a recent accident far exceeded my expectations. It looked and felt like I was driving off their lot in a brand-new vehicle. Not only did they repair the damages, but they also went the extra mile to clean the car, down to the details. Omar was amazing to work with and made the experience a memorable one. Customer service and workmanship is elite. I'd highly recommend them to anyone. read more

There are a few things you have to have in life to ease your mind and not worry. One of those things is an honest, professional, very knowledgeable, and experienced automotive mechanic / mechanic shop. I first went to Premier based on their 5 Star ratings and I am staying with them based on their ethics, integrity, superior work, and dedication to ensuring the customer is totally satisfied. I needed some basic but extensive detailed maintenance completed on our 2018 Lincoln Navigator. I was searching for somewhere not only to perform all these maintenance tasks (new spark plugs, spark plug ignition coils, change all the cabin and engine filters, oil change, transmission flush and fill, new brakes, new rotors, and new caliper replacement and upgrades, 4 brand new tires mounted and balanced, wiper replacements, etc.) but somewhere I could build a nexus and relationship with by having them as my one and only Premier auto center for all of my automotive repair and collision needs. Foddie and Robert (ASE Certified Master Mechanic Guru) took on the task providing updates, excellent advisement (not up-selling) and guidance, with fantastic pricing. Although this shop only uses OEM products I wanted parts that were equal to or better than OEM after completing my own research I.E. power stop brake kit (rotors, brakes, calipers for front and back), etc. Were installed meticulously and professionally along with everything else I provided. I had to fly out of the country on business and my wife decided she would drive the vehicle while I'm gone. However when she was driving there was an issue with the cheaply made OEM transmission cover replaced during the flush and fill causing the vehicle to smoke. My wife quickly brought the vehicle back and Robert took the time to thoroughly explained to her what the issue was and the cause. My point is they did not treat her as someone to take advantage of knowing I was not there. This is where honesty and being respectful plays a major role in why Premier Auto Repair and collision is my absolute No. 1 choice for vehicular repairs. The situation with the smoke from the cheap plastic OEM transmission oil pan is resolved for now but because of the inferiority of the OEM part I am currently searching for a better upgrade. In short, you cannot go wrong with selecting Premier as your center for auto repairs. These gentlemen are avid professionals that are knowledgeable and just flat out perform "DAM GOOD WORK"!!!!!! I thought their 5 Star ratings were hyped and false but I can testify truthfully that this business lives up to those ratings easily!!!!!!Make them your number one choice for all of your auto repair needs!!!!! read more

Friendly staff! very reasonable shop. Does everything will take my other vehicles here. Looked at my Honda Accord and diagnose within a day. read more

Good price! Easy to changes oil. Best help and ask for Robert and Omar if you need oil changes they will grateful help! They will take only 10-15min quickly read more

Premier Auto Center - Oil changes and fix car - Auto Repair Near Me - Spring Valley, California

I am visiting from AZ and my car broke down 80 miles out of CA, the tow truck came to pick it up and brought it to PAC. Turned out to a recall issue so Robert and his team suggested I go to Nissan. They were great to work with and gave me great next steps. Would definitely recommend going to them. read more

These people try to rip me off big time. I brought a PT cruiser in there with a pull to the left for an alignment and they told me I had a rear axle crack PT cruisers do not have rare axles. They have a front axle and they have a solid frame in the back they ripped me off and tried to rip me more for a "cracked rear axle, which is bullshit. I just called the office and they were very hesitant to give me any information or talk to the owner. I am not recommending this place do not go here ever read more

Upon the recommendation of a friend, I recently took my daughter's car to Premier Auto Center, and I couldn't be more pleased with the service. Omar was friendly, professional, and eager to help. He provided a thorough diagnosis of my car's issues and provided a very reasonable quote. Premier had the car ready to pick up the following day after the unexpected breakdown. The combination of good prices, open communications, and quick, reliable repairs has earned Premier my highest, five-star recommendation! read more

Great place to get a smog check! One of the best experiences I've ever had. Highly recommend getting a smog check here. Price and value were great! read more

I came in because my check engine light was on, they found out what was wrong with my engine and made repairs faster than their initial quoted time! I was in and out Service was also amazing as well; Omar was very helpful and explained in detail what the repairs entailed. read more

SCAM shop don't go there they scammed me and the insurance company very shady people and didn't fax my car right stay away

Really good, quick and fairly priced. Will trust with all my repair needs. Thank you!!

Had my car done in half the time I predicted. Super helpful along every step of the way. Even threw in a free tire. They genuinely go above and beyond for all their customers! Thank you guys again. read more

Premier Auto Center - After - Auto Repair Near Me - Spring Valley, California

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Went in for spark plugs and ended up needing spark plugs and ignition coil. 300.00 later everything was taken care of. 180 for spark plugs 120 for ignition coil read more