My daughter and a friend have been talking aBour this place for a few years. With my adamant…read morestance of "no pets!!!" the last three years, I hadn't stepped foot in this place because, well, I didn't need the temptation. And then we moved and happened to have a chintzy plastic betta fish tank that happened to appear when unpacking. Seed planted. So we spend an evening checking out if you pet shops in looking at betta's . Bought one for said chintzy fish tank for my 3 year old to have a fish and that set the ball rolling. I wanted my own fish too. But as selective as I am, just any ok' pretty betta wouldn't do. So in I went to this locall aquatic store with no idea what I'd find. My first thought?? This store looks kinda sketchy. And it does not smell pretty. It would be equivalent to a dive bar of the aquatic world. No-frills kind of store. Bare cement. No fancy bright decorations to be found. Just rows and rows of stacked fish tanks, piles of rocks, aquatic plants (that were actually IN tanks of water) and lots of special tree pieces make for aquariums. But the staff...they are AMAZING!! I mean, come on, I came in for a betta fish. Not really a high dollar sale for them. But they www really above and beyond sweet, helpful and not only answered all my uneducated betta fish questions but the guy Andy (I'm guessing the owner??) even told me some tips on how I can do this gorgeous betta tank thing even more economical and actually showed me how he cleans the filter on hIs pump instead of buying new filters! I left with a tall 2 gallon square aquarium (it was even on sale!!) and a chunk of wood that he gave me an idea of trimming it down to make a tree from to fit my pretty little tall square glass aquarium. Oh, and a live moss ball plant for my 3 year olds betta fish to play with. He told me exactly what to do with that chunk of wood over this next week (put it in hot water and soak it for a week) to prepare it for my tank so that when they find the perfect fish for me, it would be ready. (Well, I'm going back next week to buy little plants to the wood to make it look like an actual tree- his idea that he walked me thru on how to pull it off!) Yep, that's right, I didn't even leave with a fish. They were willing to search for just the right platinum white half moon rosetail betta for me. And even agreed to send me videos of the ones they find before I decide one it!!! I have never in my life experienced such AMAZING customer service!! These people are SO awesome!!! And by the way, they do have some pretty cool fish you would NEVVVER find at Petco too. (Hello stingray and piranha.)

I've called the store to approach this problem prior to leaving a review. They said they were…read moreunable to do anything. We purchased 5 panda Cory Dora's yesterday 8/28/26 at approximately 5pm. We drove home acclimated them to the tank, tested water prior to adding them and all levels were within guidelines. Less than 12 hours later all 5 are dead with fins disintegrating. At the moment the remaining fish in our tank appear to still be healthy. While the shop notes no refunds the complete lack of concern for the quality of product they sold and blame placed on the owner makes a bad business model. While the store was friendly and has a nice selection I would never purchase from here again because it's not as the name suggests a quality product.

Such a cool spot to buy fish or anything you need for fish tanks!…read more There was a variety of cool fish, salt water fish, piranha, turtles, cat fish and more Tip: You can feed the turtles for 25 cents so bring quarters! The machine was out of food at the time so just go to the front and they'll give you some. I fed the turtles and they were so fun to watch They had Salt Water fish but not too many at the time so maybe call before if that's what you're looking for Workers were awesome and answered all of our questions Free parking lot No public restrooms

Owner has anger problems. Very unfriendly…read more Will NEVER go there again. He is only nice if you spend a bunch of money as I seen how he treated the person in front of me he spended over hundred mine would only been a few $$$$. Or he does not like senior women!!! Sad.

I can't say enough about Sea Level... I have had tanks ranging from salt to fresh water, ten gallon…read moreto 150 gallon. I am by no means an expert at it and I don't claim to be. What I can claim is that John, the gentleman that runs this joint, really knows his stuff about aquarium life and livestock. His heart is in it, he is very knowledgeable and I can tell that he loves what he does. I always feel comfortable when I am at the shop, as well as when I get home. I appreciate and respect his knowledge and don't ever feel as though I came home with a bunch of junk that I overpaid for or that I don't need. He special ordered some equipment that my brother needed for his 150 gallon. He lives in Costa Rica. My bro was very pleased and impressed with the service received here as well. I went to the shop with some equipment recently for a piddly little ten gallon tank. John helped me choose live plants, a circulation pump and all the necessities I needed to start it up right. He even swapped out my old light fixture for a new one, for a very fair price. The little guy looks really great! I am so appreciative that I have a place that I can go to where I'm treated as an enthusiast, rather than just a customer!!! I'll be back again and again, Thank you Sea Level!!!!

This place is fantastic! We went there to get my son his first betta fish and they were…read moreunbelievably helpful. They have a great selection and the staff are so knowledgeable. PLEASE go here instead of the big box chains for your fish!

Definitely the best selection of fish and products I have seen around the twin cities that isn't…read morewholesale. The staff really care about their customers and want to help out in any way possible. I appreciated the patience of the staff while selecting what I wanted. I have observed the best care of betta fish I have seen! They are in tanks with other types of fish- unlike most "generic" pet stores where they are trapped in small containers. It made me happy to see the fish be able to actually swim and interact with their surroundings. Also, a great place to go and check out the selection. I could watch the sting rays all day!

This was a very dirty vicinity. I would never recommend going to this place ever again. The only…read morereason I came back to the store is to return my frozen water jugs that they gave me. All the tanks were dirty. The workers made me feel unsafe and they were a little creepy. My angle fish that I bought for 25$ died after only 2 days of being in my enclosure due to bad conditions at the store.

I have always receive great customer service when you visit the store! Whenever we are looking for…read morea new coral the staff answer all my questions!

Great service! Found them while looking to get into aquariums. When I went in they were super…read morehelpful in giving me information and making sure what I purchased is what I wanted. Great prices, didn't tried to upsell me, great selection, very friendly and knowledgeable staff. Very happy I found them. I would recommend to anyone.

Amazing staff, wonderful selection! I am going to give them a lot of my money and I don't care who…read moreknows it!

Wonderful experience. Nick was super helpful and who I'm assuming to be Joe told us to call if we…read morehave any questions. Our son is happy with his make and female beta fish.

I would say I'm a frequent local at this shop. They have a bunch of cool stuff to look at and have…read morea good variety of fish. I'm always greeted when I walk in and they always make sure to ask me if I need help. Highly recommend

There are two excellent owners surrounded by aquariums and filled with many years of experience and…read moreknowledge! Both are happy to see you and equally hayy to share their knowledge with you. They carry Fish Co-Op brand which can be hard to find not online! Their fish span the globe...fresh and salt water, mystery snails, lizards and snakes too. If you want it and they don't have it they will get it for you. All of the parts that you need for the aquarium and all of the food to keep everyone it happy is available there. It is less than on Amazon! And right down the street...no waiting.

Amazing people! This is the go to place for crickets and they are super knowledgeable about…read morecritters that eat crickets as well. Also there cricket kits are phenomenal!

I've been going to these guys for months now, and they were able to deliver crickets to me when I…read morecould not make it into the store myself, they take amazing care of the crickets that they have and if you ever get a chance to stop in they are some of the most pleasant people I have talked to, I'm so glad I found them and would recommend them to anyone in the area who needs crickets!