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    Preforeclosure Hero’s

    4.0 (4 reviews)
    Open 7:00 am - 7:00 pm

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    Best Short Sale company in the state of Texas.

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    CastleRock Communities - Wall would creak. The wall had to be open because it was missing that wood support going across.

    CastleRock Communities

    (87 reviews)

    Galleria/Uptown

    My husband and I were in the process of purchasing an inventory home from CastleRock Communities in…read moreArgyle, TX. We were very serious buyers and proceeded in good faith until we received our third-party inspection report, at which point we were absolutely shocked. The inspection revealed major issues: -missing portions of the roof and incorrectly installed roofing material -exposed plumbing in the garage -electrical panel not even screwed into the wall -wiring issues -water meter reading usage-indicating a leak -several other serious foundational and structural concerns. These things are not cosmetic or minor punch-list items; they significant construction deficiencies that should never exist in a "new" home being marketed as move-in ready. And if they cut corners on these things, imagine what else they may have skipped. What made this experience worse was CastleRock's response. Rather than taking accountability, the company attempted to downplay and obscure the severity of the issues and made efforts to sneakily and hurriedly repair some of these issues behind our back to "prove" that the inspection was false. We were then met with resistance and vitriol (particularly on behalf of the division president) when requesting the return of our deposit, despite the fact that the inspection findings clearly justified terminating the contract. The sales woman at the sagebrook office told us on two separate occasions that our earnest money could be refunded. The division president we dealt with was condescending and dismissive, which only reinforced our concern about the company's ethics and customer treatment. At no point did we feel respected as buyers or that our legitimate safety concerns were taken seriously. Purchasing a home is one of the largest investments a family makes. Based on our experience, CastleRock Communities has demonstrated a lack of integrity, transparency, and professionalism. I strongly encourage anyone considering buying from them to do some research into their open suits and their well documented history of poor construction quality and failure to uphold their warranty. Better yet, just avoid buying a CastleRock home altogether

    This is a follow-up to my original review since purchasing my home from Castle Rock, and…read moreunfortunately, my experience has continued to decline. Since moving in, we have dealt with multiple serious issues, including two separate leaks, damage floor tiles, damage cabinet drawer faces in the kitchen and bathroom, and a hole in the foundation that has resulted in one corner of the master bedroom floor becoming unleveled and an ongoing rodent problem, which appears to be the result of an opening connected to the roof. These are significant construction concerns that should not exist in a newly built home. I contacted the building site supervisor regarding the opening issues that could possibly be connected to the roof and was told I would receive a call back. That call never came. The lack of communication, accountability, and urgency has been extremely frustrating and unprofessional. Based on my experience, it appears the homes are rushed to completion, with little attention to long-term quality or proper inspection. I would not purchase another home from Castle Rock, nor would I recommend them to others considering building with this company. I strongly encourage potential buyers to do thorough research before making a decision.

    Preforeclosure Hero’s - realestatesvcs - Updated May 2026

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