Communication awful. Reglazing had to be fixed 3 times and then failed after 5 uses. No response when trying to resolve. STAY AWAY. read more

Preferred Reglazing - Immediate failure, contractor refuses to fix. - Refinishing Services Near Me - Barrington, New Hampshire

Horrendous job from start to "finish". Company offered to reglaze our tub downstairs for $695 and a 10 year warranty. They expected payment before we even had a chance to look at the finished project. Three separate attempts at doing one tub. There were and are still runs throughout. The last time they came, they had to sand the previous hack job. They never tarped off the work area, sending dust and debris throughout the entire living space. They also over sprayed the flooring we just put in, the vanity and countertop. Stay far far away from Linda and her crew. read more

DO NOT USE THEY WILL LEAVE FIBERGLASS/SANDING DUST ALL OVER YOUR BATHROOM, TOOTHBRUSHES AND MAKE YOUR FAMILY SICK!!!! Owner: Linda 603-817-4773 Installer: Amanda Kelvin 978-314-7376 If I could give negative stars I would. We had Preferred reglazing out to patch some crack in the tub at our home. When the tech showed up he was very unprofessional (swearing, slurring, using the n word etc.) He moved the shower curtains and towel organizer out of the bathroom, closed the door and started working. Things are taking a while and after about 2 hours the installer came out, telling me his back was hurting and that he spent the last 20 minutes laying on my floor. That's just great. Anyway, he finally finishes and leaves very quickly. I come out of the bedroom a few minutes later to check the tub and the entire bathroom is completely covered in a coating of fiberglass dust from sanding the fiberglass tub. If they had asked me to move additional items or I knew what the work entailed, I would have gladly moved everything (even though it's their responsibility to know and adhere to LeadSafe protocols) Our toothbrushes are covered, my elderly mother's water pick for her dentures, every last item in the bathroom is covered in a fine powder. I call the installer and he says he'll "come blow it off" I told him there are LeadSafe protocols that are supposed to be followed when dealing with particle containment. You can't just "blow off" our things they need to be HEPA cleaned or replaced. He hung up on me. I tried calling the company hotline and left a voicemail. The owner of the company, Linda, called me back just to say " call the subcontractor not my problem byeeeee" and quickly hung up, never to take another of my calls. I called the installed back and he began to curse and slur at me. I then texted both numbers to notify both parties that I would be reporting them and this was egregious. He then texted me the disgusting message attached below. My mother has an ongoing respiratory that the dust and lingering smell has exasperated, an issue which Preffered Reglazing laughed at and called me a clown for. ABSOLUTELY DO NOT DO BUSINESS WITH THIS COMPANY BUT THE OWNER AND HER EMPLOYEES ARE CLEARLY UNSTABLE AND NEED TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS read more

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If I could give negative 0 stars I would. Linda is the most unprofessional scammer. Please stay away from this company she takes no accountability uses cheap products and doesn't stand behind her fake warranty.. check BBB for her name because she reinvents her companies over and over and has several telephone numbers .. I spent 1500 dollars less than 4 months ago and it's peeling in sheets and she won't give me back half my money to have it repaired properly but I'm speaking to my lawyer and reached out to the attorney general I'll be providing all the complaints and research I found. Scammer and rude save your money people stay away. read more

The first 2 techs didn't do anything. The third one sprayed my shower and it was totally covered with drips. He also put a huge gouge in my sink counter. This is one of the worst companies I've ever dealt with. I now have a tub that looks worse than it started and a ruined counter top. Find a different company!!!!! read more

I had to place a matt on the bottom of my tub to hide the knicks and imperfections. There is one spot that looks terrible on my tile that I will attach. The recommended time to wait and take a shower was 24 hours - I waited 48 hours to be sure. I dropped my body wash and it took a chunk of paint off immediately (!st shower I took) . Linda stated that "No that should not have happened" I will send someone out asap. She cancelled twice (After I took those days off) - Tried to cancel a 3rd time but I insisted they come on Saturday 3/16/24 because i cancelled my plans to attend an afternoon play. She refuses to refund my money for a poor job done and poor customer service. read more

The service is shockingly bad. After a series of mishaps with scheduling (including the tech showing up earlier than scheduled and leaving without calling), he fixed my tub - but had no shirt on, and left a drink on my bedstand. The next day, a Sunday, with less than 24 hours having passed since the service and having received no invoice, I was harassed for payment by Cash app or Zelle. Multiple calls and texts written in such gibberish they were almost incomprehensible; the last one was four exclamation marks. When I called that Monday and said I hadn't responded because Sunday is not a business day, Linda snapped at me and hung up. read more

DO NOT USE THIS COMPANY Abominable quality, service and execution. The tub had paint drips that looked like ice cream melting down the side of a cone, there were tiles that were not fully covered with paint, there was dirt in the paint in the tub and the on the tile. Also, the tub was barely sanded, leaving all previously existing imperfections showing as well as bumps from the bondo repair. He left the old caulking in, which also was to be redone prior to painting. Also, there was only one coat of paint on the tiles (and they were not primed) so the paint on the tiles peeled off with the light scratch of a fingernail. Linda refused to refund the full amount for the tub and wanted her people to come fix it. Why would I trust her people to do a good job? The experience was equally bad. The painter did not isolate the room and the exhaust tube was not set up properly so paint dust was everywhere throughout my entire home. Fire alarms were going off and I needed to open the doors during 20 degree weather to air out the house so could breathe and my eyes didn't water. And he left the bathroom and surrounding area a mess and sprayed paint on the tile floor. read more

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The work was performed over a year ago, still looks great. We saved over $5k not replacing the jacuzzi tub. Highly recommend!

Company is a fraud there work is not done correctly. They use cheap hardener. Bathroom reglaze falls off the tub walls and base in 2-3 months. If you need confirmation the tech who did my job quit and I have his phone number. He told me everything Linda is doing. She's a ponzi scheme. read more

Preferred Reglazing - Horrible work. Won't come back to fix the issue - Refinishing Services Near Me - Barrington, New Hampshire

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I talked to them on Friday February 11th 2022 about doing a refinishing/ reglazing on on a one piece tub and surround and they came to do the job on Tuesday February 15th. Chris arrived a little before the 9am start time even though the job was in Maine,3 hours away from his home. It took about 3 hours including prep work to finish the job. The tub and surround look awesome and Chris left everything clean. I will update after some time to let you know how the reglazing holds up after awhile. For now I would say they are excellent. Laura read more

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Needed my bath tub and shower reglazed . They sent 2 techs who were in time , very pleasant and efficient . It looks like my tub and shower are brand new! Very pleased with this company ! read more

Do use this company . Left a mess poor quality. Guy who did job looked hih on drugs very rude . Linda is extremely rude and unprofessional . Shady business Hung up when I complained about employees sloppy work . ​Multiple companies have been made on this company and how the name has changed multiple times . Better business bureau has multiple complaints from this women's shady business . Beware and make sure you ask for credentials on employee . She will not return calls and will block you and not refund or fix damage . She has no right owning or running a business . ​ read more

STAY AWAY!!! This company is the worst. We hired them to reglaze a sink in our bathroom. After four visits and over a dozen unanswered calls and texts, they refunded our money, but left the sink in much worse condition than when they started. The sink is bumpy and speckled, and it is already beginning to peel. They sprayed glaze on the walls, floor, ceiling, and the medicine cabinet mirror. On one of the visits, the company sent someone who (a) brought the wrong color glaze, (b) was not told what he was supposed to do, and (c) did not speak English, so we could not instruct him as to what we required of him. In all, a TOTAL disaster. We had to replace the sink. There are plenty of other reglazing companies, so STAY AWAY from this one. read more

DO NOT USE THIS Company. Terrible job, horrible customer service and this is after them coming back four times. Please save yourself the hassle and do not use. read more

Preferred Reglazing did a fantastic job! Very professional and courteous. I would recommend them! read more

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It was supposed to be done in one day. It took 3 it came out all wrinkled and runny and bubbly. There was a pool of the paint at the bottom of the tub that didnt dry. The guy had to come back two more times and scrape the paint and redo it. And he didnt cover the sink or light fixture, toilet and the tile floor was covered with over spray and not easy to remove. The tile floor is gross looking. The guy told us he would see if we could get some money back for all the inconvenience. That never happened. Debbie S read more

I own a shower company in Methuen MA. Called and spoke to Linda. Made an appointment and they never showed up. Linda called an told me their tech got a flat tire. So she rescheduled with my customer. A NO SHOW AGAIN! No call no nothing. My customer called and told me to find someone else. Their website is professionally made but it does not accurately depict the people running the company. She asked for cash upfront! How tacky is that! DO NOT CALL YOU WILL BE SORRY! read more

My bathroom needed a refresh and I'm so glad I hired Preferred Reglazing! The owner Linda was easy to work with to set up my appointment, and she was very on-top of the whole project with updates and check-ins from the beginning to the very end. The technician who did the job was Adam, and he was extremely friendly and professional. He gave me updates throughout the project day and made sure that I approved of the final product before he left. I would 100% recommended them for any bathroom remodel! read more

Preferred Reglazing - Before and After - Refinishing Services Near Me - Barrington, New Hampshire

Avoid this company! Reglazing job was full of runs and spots that were so thin that the finish chipped away after a few days. The young man who came to correct the finish was very nice but was unable to correct the mistakes of the first person. The owner, Linda Crevier, was rude and hung up on my husband as he was asking questions. DO NOT USE THIS COMPANY unless you want problems. I am not in San Francisco. I am in Massachusetts and this is the company we used: preferred reglazing.com. 603-817-4773 read more

Awful. Didn't last a year. i had to have them come fix it and that lasted about two months. Total waste of money.

Linda & Adam had great customer service and did an excellent job. Gave ETAs throughout the process, requested I do a final walk through before they left the site, and came back the next day when a small area needed extra paint. Will use again read more

Preferred Reglazing - Refinishing Services Near Me - Barrington, New Hampshire

The owner, Linda, is excellent to work with, very pleasant and professional. Scheduling is right on time. We had our claw foot tub and farmhouse kitchen sink redone. Matt, who did the work, did a terrific job and was very polite. Super nice guy. Both the sink and the tub look awesome. We are very pleased. Pricing was very reasonable. We highly recommend this company. read more

This company reglazed my bathtub last October. Tub was bone colored and they refinished it in white. Never asked me. 6 months later the bone was starting to come through. I called the company and spoke to owner Linda Crevier. She had no idea who I was and I had to give her a copy of the cancelled checks to prove they did the job. When the man came down to refinish he spent 4 hours in the bathroom with the door closed. When he was leaving he said it might lift. It was lifting before he left It was a terrible job. It was better before he started. I received no satisfaction from the owner. She finally apologized and offered me a full refund. That was Sunday, On Thursday I texted her to see if she issued the check. Her response was "Don't ask me again. I don't run the post office." Never answered me as to when she may have mailed the check. I don't believe she did. I am not the only customer who complained. DO NOT use her company to reglaze anything read more

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We had our tub reglazed in September of 2021 by Preferred Reglazing. Yes, it looked great when they were finished. However, after 9 months, the tub started to peel, so we contacted them to let them know because they say they will warranty their work up to a year. Without even asking any questions about it or wanting to come take a look, they said they would not warranty it and if we wanted it done again, it would cost $650. If you don't mind paying $650 every ten months to have your tub reglazed, then this is the company for you. We will be sending our business elsewhere. read more

Horrible Job! We used them to reglaze several tubs in our condo. First, they didn't show up when promised. Second, the work awful, with folds and wrinkles in the surface. We asked for them to come back and fix it. After not showing up the first time, we had a guy come out and not only didn't fix it, but left the bathrooms a complete mess. We have asked for our money back by email, phone and certified mail. We have yet to hear back from anybody from this company. Avoid!! read more