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    Preferred Heating and Air Conditioning

    3.0 (6 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Preferred Heating and Air Conditioning

    HVAC installation or replacement

    HVAC system repair

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    Pendley Heating & Air Conditioning

    Pendley Heating & Air Conditioning

    (5 reviews)

    I've never written a Yelp review before, but after this ordeal with Pendley Heating and Air, I feel…read morelike I have to. A few months ago, I needed my ductwork completely redone. I called Pendley along with 3-4 other HVAC companies for estimates. When I called Pendley, the woman on the phone was rude right from the start, but I ignored it and just wanted the estimate. She never mentioned there would be a $125 fee for the estimate--if she had, I would've gone elsewhere. None of the other companies charged for estimates; they were all free. Pendley scheduled a tech to come out on a Wednesday at 8:30 AM. He showed up late, never called, and never even explained anything before leaving. I called the office, and they said they'd send me the estimate. During that follow-up call, they casually mentioned the $125 charge. I told them I wasn't paying because I was never made aware of that fee. I never got the estimate in writing, but I did get a call saying it would cost "around $400" to replace my ductwork. I almost spit out my drink. The actual cost for this job--now completed by another company--was about $3,500. Months later, Pendley called demanding I pay the $125. I explained again that I was never informed upfront and didn't think it was fair to charge me after the fact. They said I'd be hearing from the owner. He left a rude voicemail, so I called back to clear things up. Instead of listening, he said, "I've heard the recording, and she told you there was a fee. Do you really think I'd drive all the way to Cedartown for free?" Look, I don't care if a company charges for estimates--that's their prerogative--but customers need to be told up front. He then threatened to take me to magistrate court over this $125! I initially told him I'd pay it just to get it over with, but something felt off. The next day, I called and asked to hear the recording. Suddenly, the owner wasn't so confident. He snapped, "Do you really think I'm going to go through all that effort over $125?" Well, sir, you're the one dragging me through this. He told me I'd have to drive to their office to hear it, then when i said i would, he backpedaled and hung up. So either A) they don't have the recording, or B) they do--and it proves I was never told about the fee. This is not how you treat customers. Threatening people with court over something that was never disclosed is beyond unprofessional. I will never do business with Pendley again and highly recommend others stay away.

    Used Pendley now for seven years…read more Easy to schedule a service call and the technician arrived at the agreed time. Never have these folks forced an up-sell and they always offer more than one solution to problems, explaining costs, risks and benefits associated with each.

    Weldon's Comfort Heating, A/C & Plumbing - The crew!

    Weldon's Comfort Heating, A/C & Plumbing

    (7 reviews)

    I cannot say enough positive things about Tim and his crew. I bought my home a year ago and sadly…read morethe inspector didn't see that my hvac was dying. Well it did this month and after a good cry I called several companies. Choosing Weldon's Comfort was an easy choice. Tim gave me a better quote, took his time explaining my homes needs and made me comfortable with his company. He was great at communicating and made the whole process smooth. He takes great pride in his work and showed me the pictures after the install and showed me everything I should know about my new hvac,. The system that was installed is so quiet and I'm seeing way less dust! Again this is great company.

    No need to look any further for your HVAC needs! Tim and his guys are the best in the business…read more They care about their customers and it shows. I had to wait a few days for my system to be installed (during a very hot time frame) which had nothing to do with the company, it was all on my part. I am disabled and my meds make the heat unbearable. Tim had his guys come out and put a couple of windw units in to get my family through the wait. They did not charge a single extra penny for the courtesy they provided, not even labor for the time his guys were here. As far as estimates go, I got three of them. He was almost $2,000 cheaper than the next closest estimate for the exact same unit! He also threw in a programmable thermostat for free. His crew - all I can say is they are outstanding. They were professional and courteous. I will never use anyone else. Thank you, Tim and all employees! You guys rock. Sorry this took 3 years to do.

    Preferred Heating and Air Conditioning - hvac - Updated May 2026

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