Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

Cannot express how happy my family and I are with TE Certified. We have had them on our property…read morehelping us make it what we want and need it to be. We had them come out and install a 28kw whole home generator and the crew that came out and did all the work helped to solidify our confidence in TE Certified to ensure all of out electrical issues would be taken care of. 2 - 200 amp panels in work shop, power to my new entry gate last year, the 2 200amp panels in my shop the year before and the the 2 200 amp panels we are doing for the goats later this year. Quality people and quality work. Could not recommend anyone else. Ryan 2 R Enterprises Inc

Our water heater started leaking on a Saturday morning. We're off Mars Hill Rd in Acworth and…read morecalled Peach Plumbing because they had good reviews nearby. Jennifer got Alex out the same afternoon. He explained what had failed, gave us one flat price for a new 50-gallon tank before starting, and had it installed and the old one hauled off in a couple of hours. No upsell, no surprise fees. Hot water that night. We'll be calling them for anything plumbing from now on.

I hired Alex for a toilet replacement. He gave me the full price up front. He showed up promptly…read morewhen he said he would and installed it and took away the old one in under 45 minutes. Very fast and professional. Cleaned up afterward. Will definitely use again.

We used this company earlier this year for a minor leak, based on the recommendation of a friend-…read moreThey responded quickly, were in & out fast, and did a good job. Yesterday our water heater died. After I'd researched prices and reviews, I called their office and Stephanie was able to schedule a replacement installed that afternoon. David and his son swapped out the unit and restored hot water before my wife returned from work... thanks. Rapid Flow doesn't show a lot of customer reviews here, and I may have opted for someone else (pricing and quality equipment were consistent with my research), but with my prior experience and their responsiveness, I went with my own "review". I'm please with their work... if it breaks tomorrow I'll post a retraction, but my impression from those I've encountered is, they'd make it right if I called.

I recently wrote positive reviews on multiple platforms regarding this company. Regardless of them…read moredelivering the wrong water heater tank instead of electric, they delivered gas, then when they did delivered electric tank it had gap in it. They damaged my floors by replacing my kitchen sink faucet. On Thursday, February 22, 2023, I specifically told them what part I wanted replaced, and the part was a cartridge that's inside my shower handle. They replaced the cartridge and additionally replaced parts that I did not request to be replaced. I've called them to have my parts back, and I suggested meeting with them for their convenience so that way I could return their parts. I received the invoice that I was not happy with due to them not following what customer requested adding additional parts that was not needed and billing me for it. Instead of writing a review I tried corresponding with the company regarding my concern and instead the lady got really rude to me.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

If I could give this company zero stars, I would…read more I was charged $500 to fix a toilet leak, which I felt was excessive based on the prices I found for similar plumbing work in Atlanta. From my research, I found more reasonable prices in the $350-$400 range. I spoke directly with the owner, who agreed to give me a $50 discount, but that discount was never applied. I ended up wasting even more time calling back and forth just to follow up over $50. Very disappointing experience. I would recommend getting multiple quotes and making sure any promised discount is documented before agreeing to the work. I used them because it was a referral and didn't think to question their prices until afterwards. Mistake made on my part for trying someone new and local.

I recommend Thompson they have excellent service and they are great at what they do the prices are…read moreaffordable. Highly recommend others to do so as well. Bill G.

I needed one piece acrylic tub/shower combo 5ft wide,removed from my bathroom,and a new shower only…read moreinstalled,and these guys,Brandon,DeWayne,and Dan,did a great job. Very professional, well educated in the field, and technically trained,very polite, cleaned as they went. It looks so bright and white and clean. Very pleased.Price came in just under his estimate. They are very customer service oriented, and drive trucks with the company name and wear royal blue tshirts with the same.No magnetic signs. Brandon came to look at the job,gave me an estimate, I okayed the price,he ordered the materials,and was here yesterday and today,tearing out old, and installing the new. Could not have asked for a better company,crew,and office staff.Samantha was quick to schedule the estimate and get us on their schedule.Love working with locally owned and operated businesses. This is truly a service minded company. I would use them again if ever the need arises.

Moved to new (to us) 9 yr old home and had some issues with HVAC. Chastain came highly recommended…read moreby neighbors. Phil Barnette was our Technician and he was exceptional in every way from start to finish. Told me what we needed, did what was promised, on time, professional, kind, fair pricing - would highly recommend!!!

Absolutely awesome! I had a minor plumbing problem and I couldnt get most plumbers to even give me…read morea range as to what it would cost to fix. One wanted to charge me $50 for an estimate , another wanted $79. If I got four estimates I would have spent the price of the repair just on the estimate. I talked to these people and I could tell just by talking to them that they were good, honest people. They did what they said they would do and didn't look for ways to up my bill. Dallas is as polite as he can be and knows plumbing inside and out. Youre not afraid to let him into your home. It's not like youre going to call a plumber and have someone like Charles Mansion show up at your door. In any case, DEFINTELY give these people a ring if you have a problem.

I've never enjoyed having plumbers come out to my apartment so much! Grant and his helper (I forgot…read morehis name, but very sweet man) were so very friendly and so very skilled at their jobs. They made me feel comfortable and confident that my hot water heater situation was going to be taken care of, and I even learned a thing or two in the process. If I lived closer to Cartersville, they would be my regular plumbers without a doubt!

Total rip off. They charged me $266.45 to install my new toilet, and I removed the old toilet…read more Other Plumbers later told me $45.00-$185.00. Less than an hour job. They would not work with me. I will never use them again !

I had a leak from my sewer in my yard. I ran into these guys at HD, they had done work for me…read morebefore. They came out the next day and replaced the line from my septic to my house. Charged me $8,500. Mainly because they had to hand dig to get to the line. However, I STILL have the same issue I called them for. Now I have to pay additional money to the sewer co to fix the actual problem that I showed Absolute! I feel I was over charged for work that did not address the problem. I would give them a negative 10

The best experience ever with a plumbing company. They did exactly what I asked, nothing more,…read morenothing less. No high pressure up sales. Very comfortable process. Fast response after call, within 1 day (it wasn't an emergency). Super professional!

We had a major field line issue and got a quote from another company and Tidwell completed the work…read morefor half that price and did a quick and great job. Very pleasant and honest company and they will be our plumbing service for life - thanks again Tidwell for a job well done.

From the owner: We have been in business for 62 years and provide great timely service.read more

it would be best if the the drivers of trucks belonging to this company stay out of Lake Arrowhead…read more Witnessed aggressive driving with one of the company trucks almost hit a family on a car due to what appeared to be road rage.

Great service. I submit inquiry on Yelp. Got call from Gary same day. I was able to schedule…read moreappointment in two days. They came in and look at my problem. Order details and come back to install them. I was happy with customer service. It was a little pricey per hours, but it worth it. I would use them again .