Absolutely awesome! I had a minor plumbing problem and I couldnt get most plumbers to even give me…read morea range as to what it would cost to fix. One wanted to charge me $50 for an estimate , another wanted $79. If I got four estimates I would have spent the price of the repair just on the estimate. I talked to these people and I could tell just by talking to them that they were good, honest people. They did what they said they would do and didn't look for ways to up my bill. Dallas is as polite as he can be and knows plumbing inside and out. Youre not afraid to let him into your home. It's not like youre going to call a plumber and have someone like Charles Mansion show up at your door. In any case, DEFINTELY give these people a ring if you have a problem.

Moved to new (to us) 9 yr old home and had some issues with HVAC. Chastain came highly recommended…read moreby neighbors. Phil Barnette was our Technician and he was exceptional in every way from start to finish. Told me what we needed, did what was promised, on time, professional, kind, fair pricing - would highly recommend!!!

Great service,Felix did the maintenance to get us ready for the winter…read more He is a great person and did a great job. We were very happy with his honesty and service. We will recomend this company to any person that needs the air and heating home service.

Felix came and immediately diagnosed and fixed the problem. He also replaced the filter while here…read more I was lined up with Latino because of my hone owners warranty, and was a little worried after reading some of these reviews, but Felix was fantastic, quick, and knows his stuff!

I used their services this past Saturday. They were terrific--fixed the problem in a timely…read moremanner, were on time, had the latest technology for identifying the cause of the problem. I highly recommend their services to anyone needing a plumber in the metro Dallas, Georgia area. Ed Katz, member Saint Ann Properties, LLC

Very Professional! We had a great experience today. Received a confirmation text and another to say…read moretechnician was on his way. We will definitely use the

This is second review of Southern Phoenix Services and once again the score a top 5 rating from me…read more I wish I could give them a 10 because they are hot stuff in a good way. This time it was the water tank. Well, it kinda went crazy and popped a fit with a pipe bursting spewing water all over my garage. I had no idea for at least two hours only to discover the only things missing from me were my towel and my sauna pillow. I have to give Nick all the credit for this project. He not only fixed the problem but also he transformed the issue into a wonderful solution. Nick was extremely professional, kind and considerate. I have always known Southern Phoenix Services to stand way above the rest, but they actually soar high into the clouds. As long as I am a satisfied customer, I will forever use Southern Phoenix Services and I suggest you do the same!

Do NOT HIRE THIS COMPANY!!!…read more They did not pull a permit, did not follow code and because of that almost caused our house to catch on fire and leaked carbon monoxide into our home. I originally was going to let them fix the problems, but then I decided not to have them back in my home due to safety reasons. Their unqualified worker cut a live wire to my recessed lighting in my basement and then took that live wire uncapped and tucked it up into the ceiling without telling me then he installed the hot water heater improperly. I did not know any of this until my kids told me that the lights in the basement were not working so I thought that was really odd. I called my electrician and he came over and he almost got electrocuted because of what this guy had done and my electrician told me something is not right about this and you need to get their work checked out. He said I was so lucky my house did not catch on fire. I then told him the name of the company and he says oh no they have a really bad reputation. Shame on me for not checking reviews and I trusted someone that referred them. I then called my home inspector and had him come out and take a look at all of the work that was done, and we found some pretty major code violations and safety violations that could've been deadly. Because there was evidence that the wire he cut caught on fire. I actually have a picture of it where you can see it clearly caught on fire when he cut it. Other issues also because of the way that the hot water heater was installed I had carbon monoxide going into my home and my home inspector told me to shut it down immediately he was surprised we were still alive because my HVAC is in that same closet which feeds my main level. I then called the county inspector and had them come over and check all of the work so I have very qualified, third-party reports of all of the wrongdoing that this company did and the risk that it caused on my family. I had to pay a lot of money to have all of these things fixed. They also cut a hole in my brick of my house and didn't tell me and left it completely exposed and open to the elements and to animals that could've gotten in inside my basement walls. They also did not cap the pipe properly that is venting my sump pump that they installed. I did all of my homework and have it all documented. According to these other reviews, that's her protocol is to just ignore once I saw other people posting reviews on here of this company doing very dangerous things. So, I felt it was my duty to make a change. Julie guy is the owner and runs the business under her other peoples names from what my attorney is finding. When I pull her son Albert Guy who is doing work for her he is not a licensed plumber as of June 2025. They did the work on my home in 2024. BUYER BEWARE!

The technician was all kinds of awesome. I know nothing (absolute zero) about HVAC systems or how…read moreanything works. He came out examined everything and explained to me how everything worked and what was wrong. He could have taken advantage of the fact that I knew nothing and made up something to overcharge me, but he didn't. He made a diagnosis that would have cost me 3x as much, but went ahead to examine further to make sure to save me the cost, and stuck around to make sure the problem was 100% resolved They were super helpful, and when I asked about thermostat I wanted to install myself (and save me the cost of having someone do that), he told me to FaceTime him to guide me through, should I have any questions. Will definitely recommend these guys.

I was referred to them by a friend of mine that they had done some recent AC work for. Mike and…read morehis team were able to come take a look my AC unit and work on it within a few days. Turns out the AC unit needed to be replaced and he was upfront with me about my options and cost and was ultimately able to work on replacing the whole unit the following weekend (on a Saturday at that!). I had a couple of questions and minor issues after the install and Mike and his team (Kurt-- thanks again!) followed up immediately and came back out and took care of it. So all in all, it was great service at a a reasonable price and I would use them again for any future work I have and would most certainly recommend them to anyone who needed AC work done.

Adam and his brother service my tankless water heater and do an outstanding job! Prices are very…read morereasonable. Highly recommend for all of your plumbing needs.

BIG shout to Donnie for sending Joey out to me this morning!! He made sure we didn't do anything…read morewrong and determined it was a bad prv!! Installed a new one so we're good to go!! Was really worried the high surges in water was going to destroy my appliances. Super fast and Joey was great! Ty so much!!!

I'm not sure why the lack of reviews... I cannot recommend…read morethese guys enough. They were amazing. I had an emergency sewer issue. I'll save you the details... It was bad. Of course the three emergency 24/7 plumbers we had on the fridge had no one available. Then we found Plumb Xpress. They came out that night (Saturday) and worked through the weekend to get us back up and running. My house was built in the 40's and had the original orangeburg lines. They were able to offer a reasonable price. Really amazing. Thank you Donnie, Rick and Wayne. You've made a life long customer.

James and his son arrived to install approx.100 ft of water line, several valves and a back flow…read morepreventer for an irrigation system. They worked efficiently and cleaned up after themselves. They asked several important questions and made adjustments to our original plan to accommodate my future needs. Their work was impeccable. Any tradesman that work according to best practices instead of just to code has my business. They are now my go to plumber! I have already recommended them to my neighbors. For those who say they are high priced, the other quotes I received for this job were 3 times higher. They may not be the cheapest, but they provide the best value for money of any plumber I have used in Georgia. Bravo guys. See you for the next project.

The technician that came to our house was very friendly and professional. However, I feel that the…read morefee of $285 just to come out is very high compared to other local companies. We had scheduled another appointment with this company to replace our water heater but after I called around a few more places I realized their quote was double what other companies are charging. Unless you have a dire emergency and this is the only company available I would recommend calling around so you can get a more fair price.