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Precision Windows

2.5 (65 reviews)
Open 8:00 am - 5:00 pm

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Burnt frame

The worst customer service! They came in like a whirlwind, rushing around. They left broken glass everywhere outside and pieces of plastic inside and out. They broke my sprinkler head and didn't say anything about it. After calling they gave me $100 to fix it. When using a torch to heat up the only glass the left burnt/smoke on the window frames.

broken glass not cleaned up
Bruce C.

Friendly crew; decent double pane windows. Day 1 discussing estimate I told the guy i did not want grids in the windows & that I wanted black vinyl on the single pane replacements...that did not make it to the work order; I mentioned that in an email and the owner/manager John Prescott? got all offended and threatened to cancel the order- childish They eventually came and installed the double pane glass replacements (with bronze grids) ; nice crew, though at 7 of the 9 locations they left and did not clean up several small and large shards of glass on the sills and floor inside the home.- Amateur They only brought enough glass on install day to replace 2 of 3 broken single panes; one was cut short with gaps, the other was damaged when they tried to cut it.....couple weeks later they returned to replace all 3 broken single panes...I provided the custom order black vinyl strips because they could not handle such a task....2 windows were done satisfactorily; 1 had a large chunk of the vinyl broken out and the gap filled with silicone and atrocious. I had to replace and repair that myself. $1400 & lack of concern for client satisfaction; unprofessional management; lack of detail and site cleanup; standard quality material.

Fogged glass not even a year old.
Amanda C.

Updating again because here we go again, less than a year later and second window is completely fogged. We also have to pay to have them come replace it which is absurd when it's clearly a defective window

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5 years ago

Best prices and service. They were so nice and easy to work with. Communication was great.

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Felecia D.

C C. in Irving. Please contact our office so we can assist.

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7 years ago

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Felecia D.

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Felecia D.

We have no record of providing any product or service to an Andrew K.

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9 years ago

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Review Highlights - Precision Windows

. Very professional and kind and cost was $150 which for me felt more than fair for a double pane rush job during the peak of winter and holidays

Mentioned in 2 reviews

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Woodruff Windows

(20 reviews)

After receiving glowing referrals from two of my friends on Woodruff windows we decided to have…read morethem installed by them instead of Window World who we originally were considering. We got quotes from other window installers as well and Woodruff was the only one that came close to matching Window Worlds mass production price There is also a big advantage of knowing who is exactly coming out to your house and Woodruff (family owned business) delivered on the personal connections aspect from top to bottom. What a difference it has made on our house's curb appeal. I chose the black frames outside with white interior and rectangle grids for the front of the house. Love it!!!! The whole process went very smooth. Dante (sales) came out to show us options and worked with us to get exactly what we were looking for. The day of install went very smooth. Getting windows can be a stressful process for some but they all made it come together seamless and even Jordan (owner) came by during the install and answered any questions we had. These pictures don't do it justice because we still are waiting on getting shutters on the right side so it matches the left side of house. Once they are in it will all look perfect! If looking for getting windows you can't go wrong by choosing Woodruff!

We recently replaced all the windows in our home ( about 20 total), and after comparing options, we…read morechose Woodruff, and we're so glad we did. From the very beginning, the process felt easy. I reached out for a consultation and got a call back within about 10 minutes. The office team was incredibly friendly and flexible with scheduling. Our sales rep, John, was fantastic. He took the time to walk us through all our options, explain the installation process, and answer every question we had. Since this is such a big investment, we were nervous, but he made us feel confident in our decision (especially compared to Pella). Installation day went just as smoothly. The crew showed up right on time, was very respectful of our home (booties, cleaning as they worked), and did everything they could to minimize disruption. We have a cat, and they were so accommodating, working room by room so we could keep her calm and safe. Sky even brought her treats, which was such a thoughtful touch. They worked efficiently, were as quiet as possible, and cleaned up as much as you realistically can after a big job like this. We also appreciated that multiple team members stopped by throughout the day to check in and make sure we were happy. Overall, we felt really well taken care of from start to finish. Highly recommend Woodruff!

Richardson Glass - The old doors removed, working on putting the new glass into the door frame.

Richardson Glass

(26 reviews)

I cannot recommend this company enough!!!! Richardson Glass was recommended to me by several…read moreneighbors on the Nextdoor app. I had a large sliding glass door that has been driving me crazy for 3 years. You have to be Hulk Hogan to open or close it. I tried WD-40, vacuuming the track, cleaning every aspect of it, and it was still a nightmare to use (and incredibly loud). I scheduled an appointment with Richardson Glass for this morning (11/3) between 10-12. The called before their arrival, and they even came 30 minutes early. That is amazing since nearly every other company I deal with either never shows up or shows up incredibly late. We were already off to a good start. I'd say within 20-30 minutes our sliding glass door was gliding with the push of a finger seamlessly!!!! Years of agony and Richardson Glass fixed the issue in half an hour. They installed new rollers, and they worked perfectly. I was worried I would have to change the entire frame and window (as another company alleged), and for less than $300, Richardson Glass fixed my problem immediately and saved my door. Mike and Franky were the techs that worked on our issue, and they were an absolute pleasure to deal with. I will recommend Richardson Glass to everyone I know in the future. Thank you!!

You can buy glass anywhere, but you won't get the excellent customer service we received with…read moreRichardson Glass just anywhere! Why? - because THEY CARE!! Back story - end of last summer we had a big tree removed and the stump grinder lost a metal part and broke one of our sliding glass doors. After over six months of trying to get quotes and ordering replacement glass through the sunroom company that initially installed the sunroom, to no avail (see Patio Enclosures 1 star review), I moved on to Richardson Glass and SO happy that I did. At the end of March, I called Lisa and she scheduled Ryan to come out to measure the glass. He called when he was on his way and measured the door. I was quoted a fair price for new double pane glass and ordered it. About a month later, I received a call that my glass had arrived and made an appointment for the installation. About a week later, we had the absolute pleasure of meeting Mike and TJ. They made quick work of removing the remaining broken glass and replacing the new glass in its place. They finished up and then I asked about possibly getting a quote to replace the sliding glass door on the other side because it is next to impossible to slide it open. Mike had that door off it's track so he could check it out. He discovered the rollers were shot and kindly looked up in his catalog the proper replacements. The $30 rollers were ordered. About a month later, we received a call from lovely Lisa letting us know that the rollers had arrived. We set up an appointment for the end of the week and the awesome team of Mike and TJ came to install the rollers. Ya'll they are the best!! They expertly installed the new rollers in the glass door in the sunroom in about 100 degree heat. Sweat was pouring off of them, even with a fan on. They sprayed WD-40 on the glass and screen doors, no more squeak and they rolled so smoothly! It was such a delight to work with a company that truly cares. Every representative of the company was exceptional and I am a customer for life.

Precision Windows - windowsinstallation - Updated May 2026

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