Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

Joe and his team are the BEST. Love dropping by there for the STORIES they tell. And they'll never…read morecheat you. They truly care about the local community and won't steer you wrong when it comes to repairs. So glad we discovered them.

As a female looking to have a vehicle repaired, I am cautious. I called East Bay Automotive in…read moreDaphne, Al. because of the reviews I read. I was even more impressed when I called. I spoke with Ian. He asked what was going on with the car and how it sounded. He said to bring it in the next morning so he could test drive it. Upon arriving, he was super nice again and quick to help. He then had his mechanic drive it as well. It ended up being what we suspected and an expensive repair. Ian gave me options to repair it in sections, and said my pads were at 60% and they could wait too if needed. I've NEVER encountered such transparency and a simple explanation. They had it ready for me within a day! The price ended up being even lower than his original price range!

Been dealing with Jimmy Jones for years. He does good work and will not try to sell you repairs…read moreyou don't need but will alert you to repairs you may need in the future such as brake pads, fluid changes, etc. I once paid in cash and got a call the next day that I had overpaid by $20 and an offer to refund the money. Tells me I'm dealing with an honest man. Doesn't seem to be any repair he can't handle from engine overhaul to oil changes. Wouldn't go anywhere else.

He found the problem with our van, when nobody else could. He was also very reasonable in his…read moreprice. I recommend Jones's auto repair to anyone who needs a great mechanic.

Ronnie Lee's is the only place I will take my Mercedes and BMW for maintenance and repairs. Andrew…read moreLee and his team of master mechanics really care about their customers. Prices are reasonable and service is efficient. I've been pleasantly surprised on more than one occasion how fast the work is completed. I highly suggest this family owned repair shop to European car owners.

I had my car towed to their shop to be looked at. We couldn't get the key to turn to close windows…read more I asked the receptionist if they could at least possibly cover them so it didn't get rained in. She told me no. A simple trash bag taped over it was too much to ask. In the end, they couldn't fix it and I had to get it towed back home. The interior was wet. I'm from out of town. They're polite on the phone but lack common courtesy.

Outstanding service, accurate estimate of time to completion, perfect work without the hint of a…read morecall-back, and exemplary communication from Cortney in the office. This group cannot be improved upon; we are fortunate to have a shop that can repair exotic and foreign cars without having to travel to get served.

The team at Jordan Automotive was thorough, professional, and efficient. We appreciate the great…read morejob they did fixing our car.

This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

Professional with the entire process! They are quality…read morerepair shop. The higher price is justified with their ability to problem solve and guarantee the work. We first went for a diesel oil change and check up. They finished it within the given time frame (we are 2 hour drive away). We developed an issue with the fuel system and they took it step by step keeping us informed through each step. Gave us alternate solutions and we are so satisfied with the final result.

Worked with Austen for planned brake maintenance. Very helpful and informative…read more I would recommend using them for automotive and light truck repairs and service.

We were on the road on a Sunday when we had a blowout just north of them on I-10. They fit me in…read moreimmediately and didn't bat an eye when I mentioned we had our two dogs with us. We waiting in the lobby for what took less than an hour to get a new tire on. Excellent service, and I appreciate their friendly and timely attention.

Another great job for us by Jeff. Nothing difficult but more than I wanted to tackle... changing…read morethe belts on our 2000 Miata, making sure they were properly tensioned, clearing a check engine code, and checking the coolant (after boil over from the bad serpentine belt). As always... professionally done, showed up when scheduled, and very reasonably priced. Highly recommended!!!

I was directed to Elite Mobile Mechanic Services by Good Sam Emergency Road Service due to an issue…read morewith my RV. I called Jeff and explained my issue. I received a text back requesting my vehicle type and issue. I responded via text with the information I had left on his voicemail. And, that was the last I heard from Jeff. I wish that if he was not interested in doing the job, he might have a bit of consideration for a potential customer. Instead, I foolishly waited patiently for a text or call that never came, wasting my time in searching for a service provider.

Stuart has always done great work and at a good price. I've been going to him to fix all my…read moreautomobiles for years.

I Brought my Jeep CJ 7 in for a fuel gauge and new ignition, left it for 3 weeks…read more 1200 and change dollars later I leave and key works but fuel gauge doesn't. When I called they said oh when didn't hook It up yet. So 1200 for a new key and tumbler. I was recommended to this place and is the worst mechanic and business I have ever used. I am 47 and have multiple vehicles. They offered no resolution when I wrote and email saying how disappointed I was with the service. They Just responded we didn't hook It up. They actually removed the Jeep harness and jerry rigged it to work. They didn't leave it in the Jeep! Then through it away. 980 to replace it plus install. Now one year later the tumbler doesn't work on the ignition. The Work they did is so shady - they put in the wrong ignition!! I can only warn you how un-professional and un-knowledgeable these people are. Other places have been much better les at pep boys, Parrish, etc. I just wanted to warn anyone looking. Have a good one Henry

The service was fast. They also had the cabin air filter in stock for my car. These were all good…read morethings. They are knowledgeable about oil changes and Gabriel tries very hard. There was a slight mishap when pulling out of the service bay and they ran over the safety cone. However it didn't do any damage. They were apologetic and even put on my receipt that it happened and I could take my car somewhere to be looked at independently. They have my trust and we even brought our other car back a couple of days later to be serviced.

We stopped in today for an oil change. I have to get the synthetic oil, which is ridiculously…read moreexpensive, but I don't have to get my oil changed as often so I guess it all works out. There was no wait when I pulled in and the friendly employees changed my oil right away. They also checked the other fluids in my car and topped off the windshield washer fluid. They checked my air filter and told me I didn't need a new one. Yay for honesty because I would've never known the difference! They also replaced one of my tag lights for an additional $8. My total bill was about $80, including that $8 light, which is still more than I pay at the place I normally go to, but not enough to really make a difference.