Timely responses and great service. Mr Tool Belt replaced rotting wood trim - recommending vinyl…read morereplacement for longer wear and no maintenance which no other handyman did. They also replaced a door. Some other contractors considered our project too small. Their estimate was competitive with others we received. We would highly recommend for timely, quality work on any of your home improvement needs.

Prompt and quick. He went to work immediately and provided additional information on chair repair…read more I would highly recommend him!

Great workmanship. Von Bridel turned my sad, dated Master bathroom into a Spa like piece of heaven…read morewith a brand new shower and garden tub where I can soak my troubles away at the end of the day. Kris Aparicio

Great work, responsive, excellent quality of workmanship. Very satisfied of the work that was…read morecompleted.

My brother-in-law, who has a learning disability, thought our basement sink faucet could swivel…read morearound the base the same way a kitchen faucet does. So he kept turning it from side to side to wash away soap, tooth paste, etc. Over time, he basically "unscrewed" the faucet. By the time I noticed, I couldn't tell if it was broken or just needed tightening. Gave Shane a call, he asked to send him pics, then replied back with instructions on how to fix things myself. He could've easily come out to my place, then charge a service and labor fee, but he helped me save money... and now I know that what I thought was a part of the fixture is actually a hard-to-reach nut wrench. LOL. Will be giving him a call the next time I have a real job.

Shane was great! Called for a leaky pipe feeding into my shower, he came through and fixed it the…read morevery next day. Later that night I found I had decreased pressure in my shower and he came back the very next day to clear out the shower pipes and get the pressure back to where it should be. Would highly recommend!!

We just signed with suncraft to do any EZ Breeze on our back porch. Zach was extremely helpful in…read moreanswering our questions about the materials and process. If he did not know he talked with someone who did. I can't wait until they get started.

It took them 7 months to complete a project they said would take a few weeks. The owner Jeff was…read morerude, condescending, and unresponsive as soon as they collected my deposit. First they "forgot" to submit for permits for six weeks, setting the project back significantly. I had to finally threaten legal action to get them to show up. The demo crew left cigarette butts all over my yard. The grill wall they built was leaning and crumbling from the start. I had to call them back three times before they even got it passable. Trashy work all around. But the worst was the owner Jeff. Super arrogant, wouldn't let me get a word in edgewise, and one of the least professional people I've ever met. Go elsewehere.

I would whole heartedly recommend HighLo. Preston did an amazing job on my elderly dads' bathroom…read moreremodel. He made sure everything was easily accessible and added grab bars just where my dad needed them. It looks gorgeous.

I would recommend HighLo for anyone looking to get their bathroom remodeled. Preston demoed and…read morecompletely renovated our shower. His price was competitive and he worked efficiently but with attention to detail to get the job done with quality.

I reached out for help on Yelp and Geion replied. I needed a wood gate replaced for my back yard…read more He came to check it out and then emailed me an estimate. He gave me a reasonable quote and he was available the following week. Geion did a great job and the new gate looks great! Good communication too. I highly recommend him. He is very nice and easy to work with.

Communication really good and prompt. saved us alot of money and did really nice job on fence…read more Original fence installer asked for more than twice to come out. I was worried new posts would be expensive but house power even covered cost of that. Excellent value and highly recommend

If I could I did give the owner a -10. After 33 days into a 14 day job. He quit. He had poor…read morecommunication skills and lied to me about several details of the work that was done. Then he cursed me and threatened me with a lawsuit when I complained and asked for my money back. ALL of the work that was done has to be redone. I am out all of the money I spent and have to spend more to get the job done. The est was 10k I spent 5k and I got nothing for it. I DO NOT recommend for any kind of remodeling.

I was extremely satisfied with the work when it was finished, there professional attitude and…read moreattention to detail set them above the bar. The owner asked me exactly how I pictured it to look when it was done and made it happen!

The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

How do I give negative stars. The level of rage I feel for this company is over the top. $16,000…read morefor a bathtub. I don't even have the capacity, at this point, to go into everything that is wrong with this bathroom. Before you use this company, make sure you are ok with paying an over 800% (EIGHT HUNDRED PLUS PERCENT) markup on items you can get at Home Depot. Same model number. Same color. Same everything. Make sure you don't care whether or not things are centered and evenly spaced. Make sure you understand that when they tell you Cultured Marble, what you will be getting is a plain white plastic-y feeling counter. Make sure you understand that they will charge you $500 to "dispose of" your old tub when you could actually sell it on Marketplace for $50 and someone will come get it. Did I mention to make sure you don't care if things are actually centered, and that even though you paid $475 for "custom laser measuring and bathroom design" things will still not align. And most importantly, make sure you understand that when your faucet breaks a mere 2.5 years later and your hot water is running continuously, they will not care and will schedule the repairs for 3 weeks later and act like you should be grateful for that, and you should just be ok with your hot water running for that long, like they are going to pay your water & gas bills and pay for the wear and tear on your hot water tank. BEYOND ANYTHING, MAKE SURE YOU INSIST ON AN ITEMIZED ESTIMATE BEFORE YOU PAY THEM ONE THIN DIME. I have to stop now, before I give myself a heart attack. THE WORST HIGHWAY ROBBERY.

Mike and his companies are perfectionists personified. His attention to detail, willingness to…read moreassist from beginning to completion, and always available gave us the security of attempting this grandiose project. Everyone in your office has been wonderful, accommodating, sincere, and exceptional. You are an excellent writer, and i have appreciated your newsletters, emails, and videos. The glass blocks were "easy peasy" to assemble thanks to your DIRECTION and ADVICE. Below are some pictures. Well, Mike, what do you think? Fabulous, yes??

We purchased a Fibo shower system and are very happy with the quality and service. The shower base…read morearrived with an unexpected manufacturing defect, but the our contact Ryan replaced it very quickly. I was very pleased to see that they stand behind their products.

I left a review for this team several months ago and all was fine. However, since then I am…read moreextremely disappointed in this company. I have given him multiple months to refund us on a payment that we deposited to him for a project we wanted completed. The team came out and did one day of work, and when the city came out requesting a permit, they strung us along for a month or two and ultimately walked from the project. The city asked for a simple permit plan and this company would not complete it. When confronting Julio we asked for our deposit back and he said he would return it to us however, we have not heard from him. I now have to get a lawyer involved and our project has been delayed 5 months. I would not trust in this construction team as they have not proven to be Dependable the circumstance. We lost thousands of dollars...

We had a leak around and under our back sliding door, having water come into the basement and rot…read moreout the joists in that area. The team was able to remove the door, replace all the damaged wood, and resealed everything to ensure the issue is resolved. No drama, no hassle, great experience and quick. I do recommend.