So I know nothing about heating and cooling except that my system wasn't working properly. Turns…read moreout I needed my furnace and ac unit replaced. I actually went to Toops for a second opinion after the initial company told me I may need to take down a wall, which sounded like too big an undertaking. Cody came out and explained what the plan was, what he noticed as far as my current system and specs, and priced it all out for me. He even waited until I was at a break during my work from home to go over everything. The price was much lower than the initial company and did not require any walls to come down! Mike and Cody quickly got me set up with a new system and answered all the questions I had. As part of the install, they also have free checkups for fall/spring for 2 years after the install which is a great bonus! If you have any heating and cooling issues, I definitely recommend calling Toops. They're a father/son team and are super professional and friendly!

Outstanding service! Excellent price! They arrived on time and finished quickly! Honest and…read moreproffesional! I highly recommend Toops for all of your HVAC needs! Love my new AC unit! Also installed new coil for one price. They will not try to sell you something that you don't need! Call Toops!

Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.

WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C…read more Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..

Johnathan was very polite courteous and on time to check our new air conditioner as part of the…read morepackage when we purchased the unit last year

Garland came to the house today and fixed my leaking faucet, helped order a new part that was…read moreneeded, and also fixed the leaking exterior spigot. Service was outstanding and much appreciated.

This company has been fantastic to work with so far. We were sent to them from our home warranty…read morecompany when our furnace went out. They came out, diagnosed the problem, and recommended that we have the furnace replaced. We are now waiting for the furnace to be sent to them so we can proceed with installation. Every time I have spoken with them they have been prompt, polite, and very informative about the process. Definitely would recommend that others use this company!

This company goes above and beyond to fix electricity and furnace problems ASAP. My daughters…read morefurnace stopped working and the home warranty company sent another company that didn't order parts or correctly diagnose the furnace problem. Inspired Contractors came out for an Emergency electricity repair a few days later, looked at the furnace, returned a few days later and repaired it. The warranty co. Is now going to pay this company fir the repairs and my daughter now has heat and electricity. Steven is a great person with a compassionate heart and the company has very experienced and knowledgeable technicians!! We have saved their information for all future needs!

They came out and looked at my air conditioner, took the time to listen to the problem and assess…read morethe situation. We had another company come in and look at it previously and they not only didn't listen, but they suggested a solution that wouldn't help. I can't recommend these guys enough!

Kain's consistent dependable service, honest recommendations and great prices have made me a…read morecustomer for more than 15 years. Kain's wears masks during service calls.

I have my furnace serviced - cleaned and checked each year by Kain. Just had AC fixed today. Very…read moreprofessional and always fix the problem. Was not pressured to buy a new ac or furnace- they troubleshoot and fix when possible. Great service every time.

At Your Service Heating and Cooling owner Robert Jones was selected by my home warranty company to…read morerepair my water heater. Robert came and diagnosed the issue and made recommendations on the repairs. I had to wait for three weeks for the new gas valve and pilot light assembly, which luckily the water heater did not fault out more than once during the wait. Once parts were in Robert schedule a time and replaced the parts and I'm confident the water heater will operate for many years to come now. Robert communicated well with me when I called him during the parts to deliver.

Hot water heater went out, and we were working with a home warranty company for a replacement…read more Robert came out a day earlier than the warranty company required for the initial assessment, even though it was after hours. He was able to get the replacement heater picked up a day ahead of schedule, and again, even though it was after hours, had it installed and operational within 90 minutes. We couldn't have been happier. Thanks Robert!!

Non-responsive to my messages. My breaker is not installed in accordance with code and the charger…read moresmoked.

I used the question function to ask if BCE is still open bc it seems to be trending in these…read morecomments that myself and others cannot get ahold of anyone-answering machine is full, no outgoing message to explain why they won't answer, no email reply (emailed almost a month ago now). Someone reportedmy question and it got removed lmao. Eyeroll. Are they still open? Are they just busy? ‍ Two stars is for this lack of customer service. We originally had an excellent experience and I wanted to continue to hire them for upcoming projects. Have also been recommending them to friends-which is embarrassing now since no one can seem to get ahold of the business.