The job that protocol roofing undertook for us was complex gutter repair and maintenance that…read moreinvolved replacing some rotted wood and other complications. The work was completed in a manner that exceeded my expectations. I highly recommend Michael and protocol roofing.

Mike was incredibly knowledgeable and genuinely compassionate throughout the entire process of…read morereplacing our roof. After a severe storm caused major damage, we were stressed about how to afford a full replacement. Mike confidently explained that our insurance would cover it and took care of the whole claims process for us. We now have a beautiful new roof! Thank you, Mike, for your outstanding customer service, thorough follow-through, and for handling all the insurance details. I highly recommend Protocol Roofing for any roofing needs--you won't be disappointed!

Excellent customer service and honest work!! Thank you…read moreLloyd, it's so nice to know there are honest companies here in KC!!!

Straight forward , great pricing , very informative with good communication…read more You know you are dealing with an experienced pro

This company is on the spot, they did a two story home in 3 days and it looks great. The price is…read morereasonable and the service was great.

POOR CUSTOMER SERVICE AFTER BEING PAID IN FULL…read more We had a new roof installed by them a little over a year and a half ago. A few months after it was completed, my wife and I were on the back deck and bats started flying past our heads. I went in and got my spotlight and sure enought, there was a gaping hole in the corner where the roof meets the wall and there was insulation on the roof and a bat staring out the hole at me. I immediately reached out to Luke, whom I had been dealing with throughout the entirety of the process and sent him a picture of the problem area. He informed me he is no longer with them but he reached out to the owner who offered to come out and put a piece of flashing there for $200. We already paid thousands of $ for a new roof and gutters and this should have been done correctly the first time. To offer to come finish the job they'd already been paid for and charge me for it was an insult. Not to mention he didn't even address the bat issue which was clearly a direct result of them not doing their job correctly. Once I heard the owner's response, it was clear to me how they do business so I just figured I'd deal with it on my own. After trying a couple things on my end, the issue persisted so we called a company to come take care of it. Well, it's costing me $1300. I reached back out and informed the owner of the situation and as expected, he's not taking responsibility so I'm out an additional $1300 PLUS I now have to remove and replace all the insulation in my attic. In addition to all that, The gutter guys showed up on a random day and time in a rust bucket truck and not in uniform which was really odd. I had no idea they were even coming that day and no one called prior to their arrival. The roofers also knocked out my internet. I work from home and it took almost a week to get it fixed. I'm a business owner myself so I don't take leaving negative reviews lightly but the lack of care and resolution to a problem that is so obvioulsly directly related to their crew's negligence, I felt implored to warn people about the way they treat customers after being paid in full. If I were you, I would call someone else and avoid being treated the way we were.

Experience Roofing Design communicated well from the very beginning. They were on time. Even though…read moremy insurance policy didn't work in my favor the folks at Experience worked with my budget to give me the best deal. Even after the roof was done they looked through my yard multiple times to make sure it was cleaned extremely well. I would use them again! Thanks, team!!

Our roof needed repairing but it didn't need to be replaced. The top of our roof is flat and if we…read moreget water in our house, it comes from that flat roof. The company who'd replaced our roof didn't replace the flat part. They said it didn't need to be replaced. It was a rainy day when they collected the check. As soon as they were gone, our family room ceiling opened up and gallons of water poured in. The roofing company agreed to replace the flat roof but they did a sloppy job. I had someone on my roof who was screening off areas where critters could access our attic and they told me that flat roof needed to be replaced, sooner than later. I contacted several companies recommended by people on the Nextdoor app. One company came out to give me a quote but never returned my calls. Another company told me they were only doing roof replacements. I appreciated their honesty. I was very specific when I called roofing companies; I didn't need a new roof. One guy came out and told me he could contact my insurance company and tell them my roof had been damaged from a storm. We'd not had any damage to our roof from storms and that's bordering on insurance fraud. I decided to check out Yelp recommendations and saw that Easton had a lot of good reviews. When I called, they were very nice and told me they'd send someone out. The guys from Easton were there on time and they gave me an estimate. The estimate was very reasonable so I called to schedule the repair. The workers were very nice, professional, timely and they were there everyday until it was finished. They cleaned up after the repair so I wasn't finding random pieces of roofing material. Everyone, from the woman who answered the phone to the guys who did the repair was very nice and the whole process was seamless. Easton completed the repair and after years of checking ceilings, I can finally relax. Another contractor I'd used to remodel our house often needed access to the roof. I didn't ask him to check the flat roof but while he was up there, he wanted to check it out. He assured me they'd done a very good job and then asked for their info so he'd have the name of a good roofing company if one of his clients was looking to replace their roof. When an outstanding contractor is impressed with the work done by another company and asking for the company's info, that says a lot. If we have to replace our roof, we'll definitely use Easton and if anyone needs a roof replacement or repair, I highly recommend them. They've earned those 5 star reviews.

This company does quality work quickly. The owner is great and didn't try to sell me a whole new…read moreroof, but just did necessary repairs. A lot of times, when you show contrctors an issue, they try to convince you to spend far more than you need to. This company didn't do that. So, A+ for honesty. And A+ for getting my leak to stop leaking.

Great experience! I got eight bids and decided to go with Brewster. Incredible customer service and…read morethe workers were so professional and my property was cleaned up to every detail. You can trust Brewster. Don't get taken by some of those other companies out there.

Brewster Roofing LLC has met our roofing needs whether just checking it after a storm or installing…read morea new skylight. On August 4 they installed a whole new roof. It looks great. Thank you Mark Brewster and crew as well as Jessica for office support and answering questions we had. We felt confident to go with this company because of their long history.

It's always a bit of a gamble taking a risk on a new business. My husband found Nextgen via request…read morea quote on Yelp and they were quick to respond and had a really competitive quote for cleaning out our gutters. We're notorious for ignoring our gutters until it's a big issue so we knew it was going to be a big job. When my husband decided to book them he realized they didn't have any real info online and that gave him some pause, but after chatting with the owner we took the chance. They showed up on time, were very affordable, kind, and did the project well, picking up all debris and leaving our yard just as clean as they found it. Happy to be able to give them a great review and we will keep them on our list for gutter cleaning in the future!

Thanks for the quick and effective repair. I appreciate how…read moreyou guys came out quickly and repaired my roof. the price was fair and lower than the other companies I contacted for estimates. Your attention to detail and diligence are appreciated! Thanks guys!

From the start we had a great experience with 1A Roofing…read more I had at least one other business in mind when I started my request a quote on Yelp to replace our roof. My husband and I knew it would be a huge project as we had a 40 year old wood shake shingle roof that was not insurable and needed to go probably 10 years ago. We ended up having three different companies out to bid, one we had used before for a smaller project that gave a competitive bid and two unknowns to us. The first unknown wanted to charge us twice as much as what we ended up doing, so it's certainly worth asking around and getting quotes. 1A was the most unknown as it was the only one that came with no Yelp reviews and no feedback from others online. Turns out they are a new company and when Danny came out to quote us on the roof he was really friendly, answered all of our questions, and gave us a price we just couldn't beat. Before we settled the deal we had at least one more call with him and talked through even more questions that came up and felt assured they would do a great job on this project. It took them around 3.5 days to complete our roof and I will say it was a ton of work. Pulling wood shake off of a 3K sq. ft. home is not an easy feat, especially in early June humidity in KC. The crew got to work, and my husband and I got to know Roberto, who with Danny, are the two owners of 1A. Roberto is young, but an honest, kind, and talented roofer. He did a great job leading his team and getting us a solid and nice looking roof in a good amount of time. The thing that probably shocked me the most was just how quickly they were able to clean up and get our yard back to looking normal when they were done. On top of that they fixed anything that had to be moved, ensured our gutters were clean, and were responsive to all questions throughout the process.

I had a very good experience with them having my gutters replaced. Definitely the most affordable…read morequote I received out of the 4 or 5 I got. The guy who worked with me most, Danny, was very friendly and explained the process well. The work was done quickly. 1 month out and no issues so far!