Absolute saviors each and everytime we have had an issue. Rat ate through our water line, called…read morethem up and they were there same day. Water heater went out, they came out the next morning replaced it. A few other times had issues with leaks and all it took was a phone call and they were on it. They always do an amazing job, quick and efficient at a very fair price. Highly recommend.

They are are GREAT. I have a rental cabin in Pine Mountain Lake and my clenaing crew reported that…read moremy sink had a leak. I called them and they answer on the first ring. They apologized that they couldn't get out that day but could the next. Fine my next guests weren't coming until Friday and this is Tuesday. I also had a slow drain in my shower that I asked them to take a look at as well. Steve called me when he got the cabin, it is a rental so I wasn't there. He quickly diagnosed the sink issue but also told me the disposal was shot. I asked if he could take care of that as well, which he said he could the next day. He got that job done, but also proactively looked at my hoses behind my washer and saw they were not in good shape. He saved me a potential flood later on. I highy recommend this plumbing company, I only wish I had one at in my local area that is this organized and offers such excellent service.

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

Great company. Answered all questions and installed the next day. Good pricing. Manual has the best…read morecustomer service.

Service was excellent, very knowledgeable ,went out of his way to accommodate me. Also he checked…read moremy halo system, which needed resetting. I would definitely recommend Generation H2O .

Rob is the best!!! We started running out of well water during the drought so in 2022, Rob…read moreinstalled a storage tank, a small retaining wall, a booster pump and a new electrical box. All done quickly and professionally for a good price. Most impressive has been his follow up. We have had two issues with the well, and he either sent someone right away to fix it, or walked me through how to do it myself. It gives us great peace of mind to have a guy like Rob on call. Thank you!!!

Excellent service. A fire had burned our well and Rob fixed it. We were so appreciative. Thank…read moreyou. I highly recommend his services.

Nice people! Great services!! Quick installation!! Excited for my new water treatment system!!read more

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the…read moreexperience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done!

Great service from Terry as the tech and Arya as the sales. professional and efficient…read more Good quality of the product. Drinking water is great. A little expensive but they were able to handle the city inspection.

I have both water softener and purifier from Puronics. Both have been working perfectly for 5 years…read moreso far. Their sales and service teams are very knowledgeable and pleasant to work with, especially Reyna.

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!

The staff (I believe the owners) are very helpful. They are friendly and quick to help when you…read morecome in.

Called twice at 2:37 pm on a Friday to ask a few questions and no answer. Came at 5:53pm on a…read moreFriday and they were closed. Hours online and posted on door apparently are not accurate.