Constant lies and selling products that aren't needed.
Walked in with green pool. Spent over $125 in chemicals. I was guaranteed that if I followed their steps I wouldn't have a problem. GUARANTEED! Pool was still green three days later.
Went back in, was told I needed a new part to the filter, an algicide, and re shock the pool. Pool never turned from green at all, no improvements. I was promised to see results. PROMISED! No results were seen.
I went back in with pictures in hand showing that there were no improvements, and asked why I'd be promised and guaranteed results and have these issues. The owner walked over, pissed off at me for "dare asking a question like that". Saying "you can't expect miracles. Well $250 and a promise and guarantee isn't expecting miracles. It's expecting it to work properly. He called me an asshole when I was on my way out, after I stated I won't do business here again.
Went to another pool store, and low and behold, a sand change and 24 hours later I'm swimming in a clear pool. Miracle granted! They sold me things I didn't need and treated me like trash.
UPDATE: I wrote a review on Facebook. And they make it look like I am lying and I was the one causing drama. They lie lie lie... read more